INOX Leisure / INOXMovies.com Complaints & Reviews

name:shashank.s
complaint against :inox

I had booked my tickets with Inox on the 4 of feb 2011 through my corporation debit card, my card number [protected]. Amount of Rs 1290 has got debited from my account but the ticket has not got booked i had booked 6 tickets each costing 200 and additional service charge of 90 i had booked tickets for sanctum at mantri for 10 am show(6 feb 2011). please return my money as early as possible.
please if required contact
[protected]@yahoo.com

I booked my tickets on bookmyshow.com for a movie... The booking mentioned that I will be needed to deposit Rs 100 against each ticket I booked for getting 3D glasses... When I reached the cinema I was asked to shell out Rs 300 against each ticket in order to get the 3D glasses... I was not carrying too much money and hence had to face problem in arranging the amount whereas the movie was just about to begin... This is absolutelty causing inconvinience to the customer who is already paying a premium as the tickets are booked online to avoid any hassels.

Hi,

I booked a ticket on inox website and the transaction got failed.
[It was for Inox Bangalore jai nagar branch]

But the money is still deducted from my credit card.

Details:
Date : 10/09/2010
Ref No : 74056630256025300049640
Transaction details INOX LEISURE LTD_BANGA2
Amount : 870.00
Movie Dabang

My Credit card number is : 4477********1003

Please do the needful.

Thanks & Regards,
MANISH RANJAN

Dear Sir/Madam,
I tried on 14.10.2010 to book e-tickets for Telugu movie ROBOT for 11.45 am show at INOX VIZAG- CMR Maddilapalem, for date 17.10.2010.
Without getting tickets, I got the message ' failed transaction due to technical problem ' after making payment confirmation. I attempted 3 times and all the 3 times money was debited from my account.
From bankers I got the information that the amount was transferred to accounts viz.[protected] AVE,[protected] AVE &[protected] AVE.
( Pl note that this account statement of State Bank of India belongs to my friend Mr. Rama Appa Rao V V. On the day 14.10.2010, he tried to book tickets online on my name & email id. As all the 3 times transaction was failed due to technical reasons, we have bought tickets physically.)
Kindly take necessary action to help me getting refunded.
With regards,
Name: KVS RAO, Mobile No. [protected], email id. [protected]@vizagsteel.com
Maestro debit card No.[protected] state bank of India ).

I tried on 14.10.2010 to book e-tickets for Teugu movie ROBOT for 11.45 am show for date 17.10.2010.
Without getting tickets, I got the message ' failed transaction due to technical problem ' after making payment confirmation. I attempted 3 times and all the 3 times money was debited from my account.
Kindly take necessary action to refund the amount.
Name: KVS RAO, Mobile No. [protected], email id. [protected]@vizagsteel.com
Maestro debit card No.[protected] state bank of India )

On 18 Sep 10, I tried booking tickets for movie 'Dabang' at Varun Inox, Visakhapatnam on net. However after entering the credit card details there was no response from the Inox cinema regarding confirmation of ticket. I went to the theatre and checked up with the person on counter who confirmed that there was no booking on my name. However when I received the credit card statement for the month of Sep 10 , I saw that an amount of Rs 575.00 has been debited on my card. Refernce number of the transaction is 75105170263000040506775 dated 18/09/10. When I contacted teh bank they wanted me to get a written statement from the merchant that such a transaction did not happen. When I went to the theatre again today I was asked to post the complaint on this site. Kindly reconcile and do the needful to get my money back.

Regards,
Sridhar

Dear Sir,

I had booked a movie ticket online at INOX Garuda mall for 15/09/2010 2:20 PM show , ( Ticket Confirmation No:217994 ). For personal reasons, I wouldn't be able to watch the movie on the specified date and I wanted to cancel the ticket. As I didn't find any option in their website, I called up the customer care number and informed. the person spoke to me in a rude manner and rejected all my requests saying that no such option being provided by them. He argued with me over phone about 10-15 minutes and cut the phone. I lost my money for nothing. It is so ridiculous that they are doing this to customers,.

Please take action against them for not to repeat the same with customers.

Thanks and Regards,

Vinod B

booked 3 tickets on INOX Raipur of dabang movie 10 pm show dt 10/09/10 but ticked not booked instead amount deducted twice from the account
ref no-PCD:[protected]:[protected] amount 450 deducted twice.

contact no-[protected]
e mail-rahul.[protected]@yesbank.in

sir i have booked tickets for inox on 28-8-10 of 12:00 show inthe name of k. gangadhar but at last it showed
process is failed to book tickets but my money was cutted for 4 ticjets of cost 466rs/ so please consider my
humble request do favour for me
my sredit card number is[protected]
movie name: happy happy ga
sreen no: 4
date : 28-8-10
show time : 12:00
money cutted : 466/-

Dear Sir/madam,
i had booked 03 tickets on 07 jun 10 online for a movie in Visakapatnam at Varun Beach multiplex.
However, the transaction failed post online payment through VISA gateway.
Details of transaction are as follows:-
date: 07 Jun 10
Amount: INR 345.
payment description as in account statement: VIN/M/s. Inox L/[protected]/0
Transaction ID obtained from ICICI bank: IN[protected]N[protected]

Initially Refund was sought from the ICICI bank. however, the bank states that the transaction was complete and payment was delivered to INOX LEISURE LTD PUNE. But, the tickets were never booked nor the transaction was confirmed.
INOX authorities have responded to several refund requests

I Capt. S M Ishaq had booked a ticket today by kyazoonga.com to book 3 tickets thorugh online booking for Inox cinema, Garuda mall at margareth road, Bangalore,every thing went fine till my mnoey got deducted for Rs. 589/- INR and I got an information stating that the server is down and tickets cannot be confirmed but when when I checked from my A/c I found that the above said money was already deducted I kindly seek your intervention as the money earned is of the hard earned nature and this is a shear case of cheating till the time the ticket is not recieved as confirmation on phone or net(as e-mail) then how come the money could get deducted...kindly help and resolve the issue....regards Capt. S M Ishaq Mb No.[protected].

I am Ashish Jain. I booked tickets on 16/06/2010 for rajneethi 11:15 am show on 17/06/2010 at inox magrath road, bangalore. I didnt get the confirmation of tickets but was charged amount of Rs 270. I tried booking twice so a total of Rs 540 was debited from my account. Later I booked the same tickets through bookmyshow.com
my card number is [protected] in the name of Ashish Jain.
I had asked for refund of Rs. 540. On 23 of June 2010 I got a mail stating that the amount would be credited to my account within 10(ten) days but there was no refund. I requested them again but there was no response from them.
I request you look into the matter and ensure that the amount is credited back to my account.

Thank you
Ashish Jain

Hi


I am Arun Kumar Challa

My Debit card number is [protected]

My Mobile Number is [protected]

My Email ID is [protected]@gmail.com

My Location of Multiplex is Vizag, Varun Beach

Movie Name is Raavan

Movie Time is 5:00 P.M.

Movie Date is 18/06/2010

My Bank Name is ICICI


I booked 1 ticket from inox. Please find the above details as proof. Please let me know what happened to my money or can I go for movie tomorrow?

I had booked my ticket with Inox on the 6th of June 2010 through my debit card.Amount of Rs 533/- has got debited from my account but the ticket has not got booked.When i called them they asked me to submit my complaint on [protected]@inox.co.in.But they have yet not replied to the mail.

Regards,
Rahul Ravindranathan

I had booked 6 tickets for the movie "ApthaRakshaka" in INOX Jayanagar on March 2nd 2010 for 625 /-. Money transaction happened through citibank credit card (online transaction). But the INOX page did not get refreshed after the transaction and I did not get the tickets. The amount was transferred from my account.

Hi,
I booked tickets for the movie KITES at INOX Magrath Road, Bangalore for 23rd May 2010, 11 AM. I was informed on 22nd May that the movie will not be screened and that the money will be refunded. My booking ID is 184372. So far there is no update from INOX. Please refund the amount of Rs 430 ASAP

I booked six tickets for iron man 2 on 21st may 6.20pm show on inox movies at 12.35 pm, but at the end after payment through my ICICI VISA debit card , it says no connectivity between the theatre and the server and the amount has got debited from my a/c, I request you to reverse the amount to my a/c.

Sir,
On the night of 30.4.2010. Me and two other friends went for a movie "Old Dogs" at INOX Chennai. Due to insuffiecient funds with us we asked the ticket counter for 3 Rs.10 Tickets, however the counter sales person said there were no Rs.10 tickets available for any show at any time. Then we managed some money from friends and booked 3 Rs.120 tickets at a total cost of Rs.360. However after we entered the movie hall to our shock we found not even a single Rs.10 ticket row was occupied and all were empty. INOX made us pay up a premium and waste our money. We have been blessed with technology but I'm aware a large number of our fellow chennaites dont have access to technology and dont take up complaints to government. Kindly please take action against INOX so that they never do this and follow State Government Orders

Thanks
Ahmad

Dear Mr.Pavan Jain,

How long would take for the resolving/responding the issue ?

This is ridiculous. Being a prestigious organisation why u people r not even bothered for customer grievances? In such a case why u need to have an customer care mail i.d as well as a separate website. Is it not deceiving the customers by following unethical ways of the business principles?

I need your immediate response in this regard, otherwise, it will be a constrained me to approach legally.

fyi.



--- On Wed, 7/4/10, ram mohan <[protected]@yahoo.com> wrote:



From: ram mohan <[protected]@yahoo.com>
Subject: POS [protected] M-s. Inox Leisur[protected]
To: [protected]@inox.co.in
Date: Wednesday, 7 April, 2010, 1:37 PM


Dear sir,
This is to inform u that yesterday we have tried to book online for Varun Beach Inox,Vizag for Leader Telugu movie @ 10 p.m. show through my HDFC debit card, but while processing the payment it has shown that the transction is not successful and even I did not get any confirmation in your website stating that my tkts were confirmed. But today I was shocked when I saw my statement that a sum of Rs.460/- have been debited to my account. pl check at your end and do me the needful. And also, I would like to bring to your notice that initially I tried thrice to book the tkts through CITIBANK CREDIT CARD no.[protected] for the time and the transcation was failed, Then I tried with my ICICI BANK credit card no.[protected] for second time, then also it had shown that the transaction was failed. Finally, I tried with my HDFC debit card and the same message shown that the processing for payment was failed.
Hence, I request your goodself to check at your end for all the above mentioned three transactions which were failed, and do me the needful at the earleist, otherwise I will be victimised three times for no reason.
Awaiting your early favourable action in this regard,
regards,


[protected][protected][protected][protected]
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Dear Sir,

I am Dheeraj Khanna from Raipur, My Cell No is [protected]. on 19th Dec 2009 I booked a ticket from www.inoxmovies.com using my credit card. Ticket amount was billed on my credit card but I did't recieved the unbooking of seats. when I went to theatre counter I was told tthat my tickets are not booked. but in my credit card statement the ticket amount is billed. i had mailed several times at [protected]@inoxmovies.com as guided by inox employess but..............no replies from officials. I had stopped visiting inox also at Raipur after it, reason is PVR is more reliable for internet ticket booking. please help me getting my money refund