INOX Leisure / INOXMovies.com Complaints & Reviews

I have booked tickets in Inox chennai using online booking for the movie Mankaatha on 08/31/2011 for 3.25 pm show for 3 people). My seats were I1, I2, I3. After all the booking procedures, it showed some error instead of confirmation. But, when I checked my Account (HDFC) Rs. 1080 was deducted from balance clearly stating that payment has been made to Inox. I didn't get any mail regarding the ticket booking. Please do the needful and try to refund my money as soon as possible.
K. Marimuthu
[protected]

I have booked tickets in Inox chennai using online booking for the movie The Avengers 2D (English) (U/A... on[protected] for 7.05 pm show for 4 People.and 2 Times Booking After all the booking procedures, it showed some error instead of confirmation. But, when I checked my Account (andhra bank ) Rs. 609 Rs and 609 =1218 Rupees was deducted from balance clearly stating that payment has been made to Inox. I didn't get any mail regarding the ticket booking. Please do the needful and try to refund my money as soon as possible.
M SEENA NAIK
[protected]

I was book a tickets in the date of[protected] & I want see a film in the date of[protected]
I was book two tickets & the show time is 02.14pm in the afternoon time
Frist I book two tickets & i enterd all my visa card number & finally they ask me
To enter your password but i forgot my password & I enterd worng password
But they r not conformed my tickets & they r taken my amount &
Finally I book my tickets in second time in the time of same show & same date
But they r taken my amount two times the total amount of 2tickets(500+40+5-545)
But they are taken 4tickets amount pls kindly send my amount to my account

Film name is daruvu

My contact number -[protected]

Hai & I am from Hyderabad andhra pradesh I already send a message
But I forgot my

adress & i book a tickets gvkone mall banjarahills hyd.
Inoxmovies.com

Hi...
I was booking 2 tickets online for Inox Hyderabad through my debit card. But at the end transaction failed. Then i did it 2nd time & i could book 2 tickets L13 & L14. Then i came to know through sms that, it was charged 2 times. Then i checked with bank, and it was charged 2 times.

I request you to kindly return my money for the 1st booking. The details are as follows...

Date:[protected]
Movie: Agneepath
Show time: 9:40pm
Transaction details: PURCHASE AT M/S. INOX LEISURE LT 20:52:55/93522
Card # : 4636********3155
Amount: 330.00
Theatre: INOX Hyderabad
Mob # : [protected]
mail id: mujahid.[protected]@gmail.com

Please do the needful.

Regards,

Mohammed Mujahid

i booked tickets for the movie na eastum on 24 march for 10.20 show . tickets where not issued but our card was charged two times 1500 and 900. and was refunded so please give me the information where to contact for the processes.please do give me the information on my mail [protected]@yahoo.com

my mid [protected] tid no 53312177 inv. 002033.

I had purchage one LENOVO B300 AIO ON 30 Sep 10. there was one one gift( System MECH PROF. 3PC) that still pending. I visited more than three time and that item is not available till now.please deliver in earliest means. If fail due any reason please inform me otherwise it may effect your reputation.because i take another way ...





Regards,

dont..worry..bro..ull..get..them..in..1.month...
it..happend..to..me..also...

In all theaters this is the sam situation.. No one is having option of ticket cancellation..

Please consider this complaint as " invalid " . Issue resolved . Even though there is no such option to cancel online tickets, taking into consider few objectives and find them reasonable, they will help us in alternative ways.

INOX is simply horrible in terms of online booking.. This is not first time that I faced a booking failure message while online booking... In every occasion my credit card got charged...the best part is when I called them up to know what is to be done next.. they just banged the phone down..

A request all of you to say a big NO to INOX online booking ... its just pathetic

i was booking 5 tickets from online booking of inox website for inox bundgarden of mere brother ki dulhan of 6.25 pm in the last step of payment it showed message that there is a power cut problem so try later and next time when i tried the booking was made and i also received text of details on my cell but when i checked my a/c balance the amount of rs.1250 was deducted twice for tickets so plz repay the amount of rs.1250 at the earliest .. .. my mob no.-[protected] . . . email [protected]@gmail.com. . . . my card no.[protected] . a/c no.-[protected] of punjab national bank satara road.so repay me rs.1250 at the earliest

INOX Theatre — No toilet facility in GVK one especially in INOX threater after 2nd show

Hi,


If my complaint will help any people in future i'm bringing this to everyones notice me and my friends went to a second show for What's your Rashi and inbetween the movie the real of the flim was burning and there was no single security guard to complaint and people were making noises nobody dam cares...So went outside after 3mts distance found security guard standing near the cafetrria region showing off i said there was a fire inside and he was saying cooling nothing will happen and then 3 people acomplained me then the security gurards have come up....PEOPLE THIS IS HOW FIRE ACCIDENTS HAPPEN see the security guards negeligency.....this is my 1 bad experince in a so called big mall they know how to collect paring fees but don't know how to maintain....

2nd incident after the show expecting to go to wash for a wonder clean up work was going on in the theater floor expecting that atleast other 4 floors will have the option of wash searched but alas nothing is working out...so tried i have asked the security persons and they say they have one toilet in parking which the labour uses expecting us to use it!!!!!!!!!!!!!!!!!!!!!?????????????????

C THIS IS MY WORST EXPERINCE SO I'M COMPLAINING

AND WILL SUGGEST YOU GUYS WHO EVER ARE GOING TO GVK ONE IN HYDERABAD WHO DOESN'T HAVE HOPE ON LIFE CONTINUNE GOIGN ANY FIRE ACCIDENT CAN BE EASILY CAUSED NO ONE WILL BE THERE TO SAVE YOU..........

NOW THE TIME IS 2.11AM PLEASE NOTE WHY SHOULD I COMPAIN AT THIS TIME

FROM GVK ONE IF ANY ONE IS READING PLEASE TAKE THIS SERIOUS....

Expecting things to be changed on a positive note takign leave...

i think der r wsh rums but in 2nd floor

On[protected] I tried to book 4 tickets on line for the movie - 'I hate love stories' playing in CMR Central INOX, Maddilapalem, Visakhapatna which could not materialize. I never received any confirmation of booking on line either by way of message to my email id or to my mobile. However, on receiving my SBI Credit card statement for the month of June, 2010, I noticed, ticket charges of Rs. 460/- were debited to my account 5 times amounting to Rs. 2300/-. I made a representation to my SBI Cards division, but they wanted a confirmation from your end. As such, kindly look into the matter and reverse the amount of Rs. 2300/- ( i.e. 460 * 5) /pay back to my SBI

prompt

not satisfied

Hi Inox,
This is Ganesh Sambasivam from Chennai.
I was trying to book 2 cinema tickets through http://www.inoxmovies.com
the movie ticket Internet booking was went through successfully but UN-fortunately the tickets were not confirmed at the end of transaction and a screen populated we will give a re-fund of your transaction, but when I checked by Credit card transaction the below statements were found.
1)Why the Credit Card was charged for UN-successful transaction for which no ticket was issued to me?
2)why there is a Debit of Rs 260.00 and a Credit of Rs 240.00? What happened to Rs 20.00 and why the amount Rs 20.00 was not refunded? it seems to be a day light cheating and a BAD BUYER EXPERIENCE.

16/07/2010 INOX LEISURE LTD_CHENN
240.00 CR
10/07/2010 INOX LEISURE LTD_CHENN
260.00


--
Regards
Ganesh.S

INOX CINEMA — Not refunding movie ticket amount

I purchased a ticket from the website www.inoxcinemas.com two movie ticktets on 16th July. I paid for the tickets online through my credit card. After the payment was made, the transaction failed and I could not get the tickets but the amount was deducted from my account.

The details of the trasaction are as given below. I contacted the Inox authority but they are not refunding my the amount. Its been over a month now.

Transaction ID: 75105170172000035812469
Date or purchase: 16th July 2010
Tickets booked for date: 19th July 2010
No of tickets: 2
Amount: 530 Rs/-

Thanks!

Hi Inox,

I was trying to book movie tickets from your website, www.inoxmovies.com on Wednesday for the movie Eega for a Sunday, 8th July, 10 AM show at INOX JP Nagar, Bangalore.

After doing the payment at the payment gateway, your website told me that the booking has failed. I was charged Rs 594.27 on my Citibank credit card. Please arrange for the refund of the same and acknowledge that to me in a mail. I did not receive any such acknowledgement on your website. You website is in bad condition and needs to be rebuilt. It fails all the time.

Regards,
Kamesh Rao

I had booked movie ticktets on 1 July for the movie Bol Bachan at Bangalore Central Inox, J.P.Nagar in the 1:50 pm show.The transaction took place and money has been withdrawn from the account but the tickets were not booked.I was charged Rs. 804 on the Citibank card in the name of Vishesh Nigam.Kindly request you to refund the amount as soon as possible.Please acknowledge to me on [protected]@gmail.com.


Regards
Shivani Nigam.

park 2 wheeler at 20 rs.

Is this ok to pay 20rs. For park 2 wheeler at parkinparking area of mall?

hi
i am vishal
my Dedit card number is [protected]
my mobile number is [protected]
my e-mail ID is [protected]@yhaoo.com
My Location of Multiplex is inox GVK banjara hills
Movie Name is i hate love story

Movie Time is 16:20 pm

Movie Date is 02/07/2010

My Bank Name is HDFC

I BOOKED 3TICKETS money charged but i did not get my tickets booked.Please let me know what happened to my money

i am s.v.r.n.raju from vizag, i have booked tickets for the movie 'night and day' on 9-7-10, 10am, for morning show on same day, i have booked 2 reclainer tickets worth rs 330, i have tried the booking twice and 660 was deducted from my account with out getting tickets.my account is icici, and i have used visa debit card no [protected], please see that my money is returned.

hai iam k.gangadhar i booked tickets in the morning of 9:00 am to the show of 12:00 of date[protected]. and regarding to it showed that process is failed to book tickets but my credit balance was cutted where i was booked two tickets and charged of 233rs/- with out booking tickets my money was cutted so please consider my request and do favour for me . and return my money thank.you.
my bank name is SBI
my acc number is[protected]

i am s.v.r.n.raju i have just given a complaint for lose of money in inox etickrting, i forgot to mention my city and complex, it is varun beach vizag

res sir/mam Not recieved the ticket after payment

my name is S.SATHYASEELAN
I had booked my ticket with Inox on the 4th of october 2010 through my SBI cridet card, my card number [protected].Amount of Rs 819.27/-, 819.27/-, 819.27/- has got debited 3 times from my account but the ticket has not got booked.When i called them they asked me to submit my complaint on [protected]@inox.co.in.so i complaint please return my money as soon as possible.

Regards,
s.sathyaseelan
[protected]@gmail.com
[protected]
[protected]
[protected]

my name is Karthikeyan M Karthi
I had booked my ticket with Inox on the 9th of July 2012 through my ICICI Bank debit card, my card number [protected].Amount of Rs 294.94/-, 294.94/-has got debited 2 times from my account but the ticket has not got booked.When i called them they asked me to submit my complaint on [protected]@inox.co.in.so i complaint please return my money as soon as possible.

Regards,
Karthikeyan M
[protected]@gmail.com
[protected]

my name is SURESH KUMAR SHARMA

I had booked my ticket with Inox on the 13 AUG. 2012 through my BOB debit card, my card number [protected], Amount of Rs 273.71/-has got debited 1 times from my account but the ticket has not got booked.When i called them they asked me to submit my complaint on [protected]@inox.co.in.so i complaint please return my money as soon as possible.

Regards,
SURESH KUMAR SHARMA
Suresh.pvinformations.gmail.com
[protected]
[protected]
[protected]

my name is SURESH KUMAR SHARMA & ABHISHEK KUMAR SANWARIYA

I had booked my ticket with Inox on the 13 AUG. 2012 through my BOB debit card, my card number [protected], Amount of Rs 273.71/-has got debited 1 times from my account but the ticket has not got booked.When i called them they asked me to submit my complaint on [protected]@inox.co.in.so i complaint please return my money as soon as possible.

Regards,
SURESH KUMAR SHARMA & ABHISHEK KUMAR SANWARIYA

[protected]@gmail.com
Suresh.pvinformations.gmail.com
[protected]@gmail.com
[protected]@gmail.com
[protected]@yahoo.com

[protected]
[protected]
[protected]
[protected]

Inox, Jayanagar — Eticketing

I had booked tickets online for six for the movie "Nanu Nanna Kanasu" for 23rd May 2010 and the transcaction was successful. We received the ID No as 107776 but we did not receive any sms. We noted the ID no. and when we gave the ID no., Inox people cheated that it is not registered just becoz we did not recieve sms. It is the technical error of INox people that they did not send the sms and now, they have again collected money for the tickets. Credit card amount also shows that there is transaction occured. Inox people have cheated us and have collected money twice.

Giving the extact details what i got in mail

Dear Guest,
Your booking confirmation is as follows:
Booking Confirmation # 107776
TICKET GENERATION NUMBER 3218
Movie Naanu Nanna Kanasu (Kannada) (U)
Theatre INOX - Jayanagar, Bangalore
Show Date 23/5/2010
Show Time 2:15 PM
No of Seats 6
Seat Info C3,C4,C5,C6,C7,C8,
Ticket Amount Rs.1020
Convenience Fee Rs.90
Total Amount Rs.1110

Please help us to get the money back.

Thanks you

Savita
[protected]

I had booked tickets for the movie Kites movie 22 May 2010 in Inox Jaynagar Bangalore. booking was done through my Credit Card.
ConfirmationNo.107219 and tck Gen No. 8983.
Booking ID:INBJ[protected].

But unfortunately movie didnt run. We visited Inox and they said money will be refunded online within a week. Its been more than 10days and still I didnt get the refund.

agree same thing happened to me ...can anyone comment on the number i have to dial to get my money back..,

I booked tickets for inception for 6 people using my citibank card..the citibank transcation passed but inox didnt give any tickets but i see money been credited on my credit card :( ...now i am trying to track their numbers and nobody picking on the numbers displayed on the website

INOX Jayanagar — Illegal charge on my credit card

I tried to book tickets online at INOX, Bangalore on July 15, 2010 but the online transaction had failed. But my credit card was charged with an amount of Rs. 470. This transaction does NOT appear in my account at INOX website.

I have tried contacting through the email suggested by them on [protected]@inox.co.in and [protected]@inox.co.in but I have not received any response from them. I am not sure how this can be addressed now...

This is quite irresponsible and outrageous on part of INOX to leave consumers high and dry. They just lost one more customer.

I will approach the consumer court and see what can be done.

Transaction:
[protected]
15/07/2010 INOX LEISURE LTD_BANGA BANGALORE 2 IN 470.00
Transaction Number: 082693

I had made an online payment for a kites movie on 21st may which was eventually cancelled. the booking ID was ; INBJ[protected], Confirmation No : 107158; Tkt. Generation No.: 4663.
The Personale there said that it will be remmitted to my bank account, but its been more than 10 days, the money has not been returned. Please ensure the repayment, to avaoid any escalations or Media publicities.

I had booked tickets for 22nd May Saturday Morning 11:00 AM show to KITES. The shows were cancelled due to a strike.I was told I could claim my monye back in the inoxmovies site. But the site has been under construction for more than 2 months now. The phone numbers mentioned in the site are not existing anymore. The is no other way of contacting the INOX services.I want my Rs.860 to be refunded to my account as soon as possible.Please look into this.My booking reference is: 183656.

I am agree with Swetha, I have the same problem .My booking reference no is 183565.I have send mail to them, still I did not get any reply for them..I want my Rs.860 to be refunded to my account as soon as possible.