[Resolved] ITS Data-Solutions Pvt Ltd — Refund claim for no support for internet connection from Spidigo
We have bought internet connection service form one month-unlimited plan on Nov 17. Cheque for conection given on 17-Nov (no 104264 from Central Bank of India, St xavier's school road branch) of Rs 1850 inclusive all.
They installed connection on 20th Nov evening @ 4 to 5 pm. Immediately after installation we found connectivity is breaking frequently. We called support person and other heads who involve in selling above to us and reported this. We are international testing center where we can not afford breaking or disruptting internet connection and was clearly informed to them. Since then no one turn up for next 3 days. And we were left nothing but a refund. We submitted hand written application at mr Umang Modi's office (they did not accept) we sent email to [protected]@spidigo.com;umang.[protected]@spidigo.com on 3-Dec-2009 also called Mr Devand Patel (Teritory Sales Manager) [protected], Vijay singh [protected], Mr chirag [protected] for refund.
We were told to receive our amount back which was paid in good faith and trust of good internet connection is still not received by us after more than 30 days of request.
ITS Data-solutions Pvt Ltd
3rd floor, vrajendra complex, near devendra bus stop
Naranpura, Ahmedabad 380013 Gujarat India
Complaint marked as Resolved Aug 14, 2020