[Resolved] Jabong.com — 30 day return policy | |
I ordered a ear ring for my wife's birthday from Jabong.com. She did not like it as it was too heavy for her ears.When i tried to return it Jabong said i cannot return it as there was no return policy for Jewelry items. This was not clearly stated on their web site. It should be stated 30DAY RETURN OF ALL ITEM EXCEPT FOR JEWELRY ITEMS. My complaint is you are deceiving customers Martin Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
There hasbeen an issue with jabong. I understand that there is a heavy back log due to festive season. but i trusted jabong and placed the order with jabong, even after the fiasco of FLIPKART. Jabong has always fullfilled my expectations and even requests. this scenario that has happened wih me is little upsetting . orders delivery was bit delayed . I do not hold any one responsible for that, but the only issue is that the order was placed for some ocassion, and that ocassion was not met.Now the problem was ayt my family as the occasion was passed and i was unable to make my mother happy. However my email to [protected]@jabong.com solved the issue. They called me and listen to me, and resolved the concern. Placed another order and the new order was delivered before time . All please dro email to the Head of the department of Jabong in case u need to escalate the issue . IT well Help you .
XOXOO
XOXOO
There hasbeen an issue with jabong. I understand that there is a heavy back log due to festive season. but i trusted jabong and placed the order with jabong, even after the fiasco of FLIPKART. Jabong has always fullfilled my expectations and even requests. this scenario that has happened wih me is little upsetting . orders delivery was bit delayed . I do not hold any one responsible for that, but the only issue is that the order was placed for some ocassion, and that ocassion was not met.Now the problem was ayt my family as the occasion was passed and i was unable to make my mother happy. However my email to [protected]@jabong.com solved the issue. They called me and listen to me, and resolved the concern. Placed another order and the new order was delivered before time . All please dro email to the Head of the department of Jabong in case u need to escalate the issue . IT well Help you .
XOXOO
XOXOO
There hasbeen an issue with jabong. I understand that there is a heavy back log due to festive season. but i trusted jabong and placed the order with jabong, even after the fiasco of FLIPKART. Jabong has always fullfilled my expectations and even requests. this scenario that has happened wih me is little upsetting . orders delivery was bit delayed . I do not hold any one responsible for that, but the only issue is that the order was placed for some ocassion, and that ocassion was not met.Now the problem was ayt my family as the occasion was passed and i was unable to make my mother happy. However my email to [protected]@jabong.com solved the issue. They called me and listen to me, and resolved the concern. Placed another order and the new order was delivered before time . All please dro email to the Head of the department of Jabong in case u need to escalate the issue . IT well Help you .
XOXOO
XOXOO
money issue
we ordered a track pant of nike which we returned but we didn't got our money back!!!47%
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We would like to inform you that all the terms and conditions related to returns and refunds are mentioned on our website. You can read them here - http://www.jabong.com/cancellations_and_returns/
Ee have clearly mentioned that "Certain items such as Inner wear, Lingerie, Fragrances, Beauty products, Jewellery, Swimsuits, Socks, Furniture, CDs, Books and Toys are non returnable."
With Regards
Team Jabong