[Resolved]  Jet Airways — refund

i booked a ticket on 25th september from chennai to delhi in jet airways an then cancelled it.i was then promised that the refund amount of 3475 will be credited back in my bank account but its been 3 months and i havent received my money.
kindly help me out.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I would like to bring to your notice that last year on 10 August 2008 I had tried to book a ticket (Transaction ID SB113884) on a Jet Airways flight through my debit card (ICICI Bank A/c No.[protected] for an amount of Rs.10, 460/-. I got a message on my mobile that the money had been deducted from my account but the executive sitting at the counter told me that the transaction was not successful and the amount will be refunded to my account. More than one year has passed and I have still not received any refund of the aforesaid amount.
Kindly look into this matter and initiate the process of refund immediately.

With best regards,

QAZI MOHD AHMAD IRTIZA
C-1701, INDIRA NAGAR LUCKNOW.
U.P. - 226016
MOB:- [protected]
Hello,

I am writing this email to you, before I go to the Canadian Board and the human rights commision in Canada. My mother lives in Canada and was travelling to India. We chose Jet Airways and booked a two way ticket. My mother, recovering from cancer became ill and needed to be transported back. Jet Airways was full and she was unable to transfer the flight. Therefore, the next avialable flight was British Airways. We have been trying to get a refund or even a credit, so we can reuse the flight again and they are not agreeable. Expedia, a online travel agent has already tried as well. We are hoping you are able to resolve this, before we speak to our attorney about this issue,

[protected]@hotmail.com
My flight S2 3532 was cancelled by you due to HUDHUD cyclone from Raipur to Delhi on 10 oct 2014.I was very disappointed by your sudden decision n without intimation bcoz INDIGO flight was operated on as per schedule n I was also return to delhi(extra paid) by Indigo. This happened with me many times by your airlines
so that time my ticket (ref.no.NF[protected] make my trip) was cancelled by your local staff but i have not received my refund till dt.pls look into the matter as soon as possible.
Thanks:- GURSHARAN SINGH MOB.[protected]
MAIL ID :-gursharn.[protected]@yahoo.com
My flight S2 3532 was cancelled by you due to HUDHUD cyclone from Raipur to Delhi on 10 oct 2014.I was very disappointed by your sudden decision n without intimation bcoz INDIGO flight was operated on as per schedule n I was also return to delhi(extra paid) by Indigo. This happened with me many times by your airlines
so that time my ticket (ref.no.NF[protected] make my trip) was cancelled by your local staff but i have not received my refund till dt.pls look into the matter as soon as possible.
Thanks:- GURSHARAN SINGH
MAIL ID :-gursharn.[protected]@yahoo.com
As I'd to fly with my family for Goa on 4th Jan 2015. So, I'd booked ticket on 28 Nov. 2014 23:16Hrs, and paid the amount of 8, 775/- for the ticket. The departure timing of the flight was 3:00 P.M. and my family from Nashik I've to headed for the airport before this timeline. As an infant also with us and due to the foggy climate, I was not able to reach on time with my family. That is why, I was tracking the timing of the flight frequently. Even I'd called your customer support also for the flight timing, They'd said that:- "The flight is on time." So, I'd cancelled my family i.e. MRS VANDANA PANKAJ BOTHRE, MRS BINA DEEPAK CHHETRI and Infant Master SHAURYA BOTHRE tickets and you'd refunded 1, 102/- into my Yatra account as eCash. But it was really very pathetic when I got to know that the Flight is delayed and it was really very delayed. The timing of Flight was 15:00 P.M (3:00 P.M)and it took off (flew away) at 20:30 P.M (8:30 P.M). I was very disappointed because I didn't received any updates (sms or mail) regarding the delayed of flight, Neither from you nor from Jet airlines, even when I called you to know about the exact timing of flight, you'd given me the wrong information by saying that "The Flight is on time". The prior information/update (sms or mail) about delayed of flight could save my loss and I could traveled along with my family. So, I need full compensation of my loss.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jet Airways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2693
    Pending
    0
    Resolved
    582
    Jet Airways Address
    Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
    View all Jet Airways contact information