Jet Airways Complaints & Reviews

I,Sriniwas Sadani travelling from Bangkok Suvarnabh to Kolkata on 10th August by flight no.9W 0065 Class-G ,Gate-F1,Seat No.27E with my wife Anuradha Sadani Seat No.27D have lost 1200 USD from our checked-in luggage which was locked with the numbering system.The lock has been tampered in such a way that now the suitcase opens with any number combination.Another co-passenger named Pralay Sircar has lost 10000 INR from his checked-in luggage.Another...

I reached the airport 50 minutes to flight time of 6.55 AM. I was at the counter at 6.09 AM. The jet airways staff could not check me in for 10 minutes and then he informs me that the counter is closed. He was not able to operate his computer. Even after repeated requests they did not budge.This completely smells of a structured fraud in the name of rules of gate closing 45 minutes before flight time. Just two days ago, on the the 2nd August,...

From :
Naresh Kadyan,
Master Trainer, Animal Welfare Board of India,
Representative of OIPA in India / Founder Chairman, PFA Haryana, C-38, Rose Apartment,
Sector – 14, Prashant Vihar, Rohini, DELHI – 110085.
To,
SHO,
Police Station IGI Airport-I Palam,
New Delhi.
Subject : FIR against Management of JET AIRWAYS and others for the violation of 428-429 IPC read with IPC 120-B...

Sub: Baggage lock broken by Jetairways staff & misbehave of supervisor staff at arrival

I was travelling by flight 9W2536, dated 22nd July 2011, seat 10A to Mumbai on arrival I found my baggage lock (additional lock put up) was broken & missing, on enquire about the same with the supervisor that due to negligence of your staff my baggage lock is broken & missing, the supervisor has misbehaved and said she can’t...

my name is afzal shaikh.At dubai airport from dubai to mumbai on02/07/11 flight no.9w541 departure at 11.50 am.i and my 2 friends didnt board the flight immediately after check in becos of my friends chest pain ..so we returned before passport control while checkin was on..for that we were fined dirhams 761 each as offloading charge,which is wrong.v r frequent travellers and NRI'S and no airline including your abu dhabi office has ever...

I was booked on the 7:05pm flight from Bombay to Delhi on 14th July, 2011. The following are my list of complaints:

I had done a web check-in and the lady stamped my e-boarding pass.I asked her whether the gate printed on that was correct which she said it was. I remembered that I had forgotten to put in my FFP # so I went to another counter and the lady informed me that I had one page of the e-boarding pass missing which the...

I was travelling by Jetlite Flight 124 to Delhi on 1st of July'11.
All the passengers kept waiting at the airport for 2hrs and then we get to know that the flight has got canceled due to TECHNICAL FAULT. and this was the second time it has happened to me with Jetlite.

All the passengers were then asked to shift to SpiceJet, which I really appreciated. Atleast they were trying to do their best to ensure that passengers...

Jet Airways (9W309) Pax Rohit Gutch PNR-LSDJCR
Mumbai-Delhi 13th May 2011

i have travelled on this flight & did check in my suitcase & found one of them is completely broken. they mis-handled it, thus a huge see thrugh crack is developed on the TOP & back side of the suitcase is been badly damaged/broken all things inside were visible. i did complain at the airport & one Mr Sarabjot Singh refused to accept...

here i am writing this complaints to know the situation of staff working with jet airways at Cochin international Airport.......!the staff of the cochin airport suffering from harassment and shouting from supervisors...i begging to all Jet Airways top management and Government to take necessary action against this cruelty.........!

your's faithfully
Abin Paul...

I wanted to redeem my JP miles, so I tried to do the same online. I regret to say that the attached message of sold out popped out, as always. Is it so that JET is fooling its ‘so called Privileged customers’? I have a reason to say so – When I tried to book my tickets on 1st Oct’11 Bangalore to Delhi and return on 11th Oct’11, the system showed all sold out, then I tried for the month of December same thing repeated.
br...

I am Palak Agrawal traveled from Jet Airways from Bangalore to Bhubaneswar bearing a PNR no JXAPKL on 17.06.11 Flight No. 9w2311

Since my flight was cancelled i was being routed via Raipur. I got my boarding pass after security check without luggage tag. After an inquiry before boarding it was being assured my jet staff Mr. Satish, Mr Sonil CSS that it is taken care and it will be delivered to you at destination terminal. br...

i m rohit patil from maharashtra. last week i was gone to jammu from jet aireways.when we were coming back to maharashtra by jet airways the timing of flight was changed due to some reason without intiimation we dont know that the time has beeen changed. the flight was at 2.20pm on plain ticket by changing the time the take off time of plain was 12.35pm.we had reached there on jammu airport at 11.00 am.we were ready to go to the plain but...

DEAR SIR,

I WAS TRAVELLING GROM GUWAHATI TO KOLKATTA ON 20 MAY 2011 AND AFTER LANDING OF FLIGHTM AT KOLKATTA AIRPORT I FOUND THAT MY CHECKED IN BAGAGE GOT BADLY DAMAGED .

I LATER LODGED A COMPLAINT AT THE AIRPORT HAVING REF NO CCU9W13543 AND SINCE THEN 15 DAYS HAVE GONE BUT I HAVE NOT RECEIVED THE REPLACEMENT OR REFUND COMPANSATION AGAINST THE SAME.


JAY KHEMKA
210 LAXMINAGAR,br...

I have travelled by Jet Konnect (10;15 am) flight from Hyderabad to Bhubaneshwar on 27th May 2011. Aboard the flight, they gave me a scratch card, which "won" a Paul Philippe watch at a "discounted" price of Rs 599/-. I fell for it and bought it at the AVA counter at Bhubaneshwar airport. After coming back from Bhubaneshwar to Hyderabad, I opened the pack only to find that the watch is not working. I tried to search for...

Hi,

I was travelling from Delhi to Singapore with my family on Apr 23, 2011 with Jet Airways (Flight # 9W-0018). I had checked in three suitecases. Lock for one of the suitecase was broken, when I collected my baggage in Singapore and when I opened I was shocked. Suitecase was toltally messy and my wife's gold earrings were missing.

I already registered a complaiment with Jet and they told that there were...

Location: Maharashtra, India



request for duplicate boarding pass
I have lost original boarding pass and i request your good selves to send the duplicate boarding pass at the address mentioned below.kindly oblige and do the needful.
flight-jet airways 9W203 FROM KOLKATA TO MUMBAI
1.B.K.Sinha ticket no. [protected]

B.K.Sinha
Central bank of India
4th Floor,...

Hi,

My brother, a student had an international flight to Africa KQ 203 departing at 3:10 am. He missed his flight due to delay of the jet airways 9w2704 expected to leave reach Mumbai at 00:45. The flight reached Mumbai at 2:am today 12-May-2011.
He informed Jet Airways he had an international flight from Bangalore one hour before normal scheduled boarding time.
The next international flight is more expensive....

I, Amit Deb, booked two tickets from Guwahati to Bengaluru for 7th May at 1655 hours. I informed in the counter that my son would be late but he still managed to reach 10 mins earlier the departure of the flight. Despite of this information the lady in the counter of the Guwahati airport misbehaved and tore off the tickets.
Please execute any kind of action regarding this fact so that it should not happen in future and customer can...

I recently travelled to Nepal with my father in law with Jet Airways. We arrive on the 22nd April and our bags were delayed. We are eventually able to pick them up on the Thursday 28th April, we were leaving to come back to the UK on the 29th April. We were offered 50 dollars for this inconvenience which I refused as I think this is far more serious than compensation of 50 dollars. Upon my return to England I have emailed Jet Airways twice...

I was awarded a Jet Airways free travel voucher for 2 passengers in the New Year Party organised at Hotel Peninsula Grand at Mumbai. The voucher allowed any two passengers free return tickets between Mumbai and Dubai. The validity of voucher was between 1st January, 2011 and 31st March, 2011.

However, when I went to redeem the voucher at your counter at Amarchand House, Mumbai (sometime in last week of January, 2011), I...