Jet Airways Complaints & Reviews

flight no 3403 pbdbom 410p 13 oct 2009 the flight got cancelled the last minute and we had to travel to rajkot by car which took three and half hours to reach there and we were told to wait as the flight is full when at last we got in the flight my complain is i paid full £135 to fly to and from porbunder but we ended in traveling by car which was very inconvenient for me as the road was very bumpy , so why would i have to suffer the loss,...

Dear Consumer Complaints,

Recently I have tried to book a flight ticket from Chennai to Visakhapatnam on 07.10.2009 through www.jetlite.com, I hv choose my travel and I have provided the required address information, but I couldn't see the price when I booked, it showed only when I searched the flight initially Rs.1730.00, after I have given my address details and sumbitted, I got a reservation Code: GUAFIW, ticket No.[protected]....

We were on a family holiday (husband, sister in law and I) and were returning from Hong Kong to Mumbai on 9th September, 09 on flight number 75. We reached well in advance for check in and were told at the counter that the flight would not take off due to the pilot strike. When asked about why we were not previously informed about the same, we were given 2 different pieces of information from your ground staff – one which said that they...

I traveled Kathmandu / Delhi by Jetlite Flight S2 502 on 24th Nov 2007 and my baggage was mishandled. A wheel and wheel trolly was broken and the trolly was torn off from two sides - side and bottom.

Upon contacting Jetlite officials, they handed over a PIR (Property Irregulatory Report) and with my contact numbers duly mentioned in it and I was informed that someone would contact you to confirm the time before visting you...

Shamit Khemka



The Manager
Jet Airways
Delhi/Mumbai

Sub: Complaint about ‘I Phone’ not allowed in IPOD MODE

Kind Attn. : Mr. Wolfgane Prock Schauer, CEO

Dear Sirs,

Exhibit: http://tinypic.com/view.php?pic=2vmdpas&s=3

I have been flying Jet Airways almost since the inception of the airline. I have rarely...

Dear Sir,

My brother along with our friend from Colombo were refused to check in by the staffs in the check-in counter at Chennai Airport,

They booked their ticket in Jet Airways - 9W252, from Chennai to Colombo which is expected to departure by 1215 on 12.08.09, Ticket reference number: ETKT[protected] &[protected],

Our car broke down while coming to the Airport, and somehow with great...

Sir, Sice 2004, we the employees of AIR SAHARA didnt receive PF statement which is given annually.

After merger with Jet Airways in April 2007, no statement has been issued to us for 02 years now though all the money has been transferred by SAHARA in 2007 July.

Now I have applied for part withdrawal of PF in may 09 but no update has been received from co. till date.

Your assistance will be solicitedbr...

PF NO MH/210117/1561
PF WITHDRAWAL FORM SUBMITTED ON 17 MAR 2009

TILL TODAY I HAD NOT RECEIVED THE MONEY FROM THE PF OFFICE....

JET AIRWAYS, INDIA. DOES NOT CARE ABOUT BAGGAGE OF THE CUSTOMERS. IS IT DELIBERATE, INTENTIONAL OR FRAUD. ALL THE CUSTOMERS WHO HAVE LOST BAGGAGE SHOULD JOIN TOGETHTER TO FIGHT THIS OUT....

HI,

I am a group booking customer.

I have been calling the customer care daily for the last 3-4 days. I am not able to get a ticket back home. They say there is no tkt available
I am really pissed off, just because i have a group booking does that mean i have to wait indefinitely for my travel back to india.

I swear to GOD i am never going to recommend travelling in jet to anybody i know....

my experience with JETLITE has been extremely dissapointing and horrible...i had booked 4seats online on the jetlite flight from bangalore to delhi for 19th of june at 7am...on the 29th of april...i was given a booking code MZREYZ and no further directions regarding booking or confirmation were given...the payment was done through a credit card...
i kept in constant touch over the internet...wenever i enterd the code provided, all...

Iam a frequent flyier of JET airways and i was told by the airhostess to fill the form of Privilege card so that i would get the point whenever i travel thru JET.To my surprise the temporary card was not recognized by the JET systems for two times(TWO card no's) and inturn they were asking me to fill one more form.Would like to understand from the management of Jet Airways if you don't have capability of maintain ing proper system...

I have booked my tickets form Cochin to Delhi. The Flight carrier has charged me 1900 INR. They have not charged Fuel Surcharge in my ticket. The total charge for my ticket showed 1900 INR only. Can the flight carrier charge me with extra money when i board the plane ?

I need to know that so that they cannot cheat me when i board on the plane.

regards

vishwanath...

My Mom(65 years old with severe keen problems) traveled by Jet Airways from Chennai to Newark on June 13th 2009. She had to undergo lot of pain/stress/difficulty at Brussel's airport to get the wheel chair assistance in the Flight number 9W 266 from Chennai to Brussels.

I have specifically booked Jet airways hoping that their customer service would be better than Airindia. For that reason I spend $600 US extra to get...

I have reported at the check in counter 30 min before the departure time and I was not allowed the boarding pass and the reason given was the boarding is closed before 30 min. I asked for a written policy document but they were not able to provide me. The duty manger I talked with told me that there is no written document that says 30 min before it will be closed but thats how it is and everyone knows that. Couple of time I have already flown...

INDRAKAMAL PATHAK +2 WAS TRAVELLING FROM BHUBANESWAR TO KOLKTA BY JETLITE FLIGHT S2 6368 PNR NO: OSRZNJ SEAT NO 1A, 1C & 1D ON 27TH MAY 2009, BAGGAGE TAG NO: BBI 2C499C BBIHRP 0705 S2142548L.

We noticed upon collecting the baggage at Calcutta airport that one of the zipper compartment of the baggage was opened and an expensive media player (Moser Bayer, 515i) was missing. We immediately complained to the Jetlite authorities...

comlaint about extorting money for a FREE return flight change. Booking ref: (PNR ):LDPJKM.placeof issue, GOITO .wednesday 04/03/2009. Clients Mrs.J.Leybourn and Mr.k.bagnall...
on wednesday morning 04/03/09 we both went into ( PANJIM ) the capitol og goa...INDIA to change our return tickets to an earlier date. to the head office of Jet Airways. we were seen by a very abrupt counter assistant...who after a long time, after hearing...

Dear Sir:

This is with regards to my flight on 2nd May 2009 with the following details:

Flight - Jet Airways 9W122
Route - Delhi to London
Date - 09/05/2009

The flight had developed some technical snag due to which passengers were stranded on Baku Airport without food, water or any seating. Passengers were finally brought to London but luggage came after 3 days. Now I had to buy lot...

I was a pretty loyal customer to Jet airways till 25-Mar-09, but not any more after the horrible experience interacting with your staff at bangalore airport. Here are the details about the most horrible experience ever experienced by me and my family on 25-Mar-2009

Myself, my wife and our 7 month old kid had to visit Chennai for VISA stamping.So I had booked the tickets for 3 o[censored]s on following flights through makemytrip.combr...

Hi,

I'm Rajesh Bapat, form Chennai. I had travelled to Kulalampur by jet airways on 4th march and at Kulalampur, I came to know that my baggae was not received at the airport. The local service desk was unable to track it and registered a complaint also. Since I was on a business trip, and had lost all my cloths etc, I had to buy all these afresh, at Kulalampur, at 15 times the cost in India. On return, afetr several...