Claimed

Jet Airways Complaints & Reviews

1.1
Last updated Dec 27, 2023
Complaints 2693
Resolved
582
Unresolved
2111
Quick Links
Statistics
Share
Contacts

File a complaint to Jet Airways

Having problems with Jet Airways?

File a complaint and get it resolved by Jet Airways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Jet Airways
Customer Service Contacts

Jet Airways Phone Numbers

Mobile
+91 22 6121 1000
228
185
+91 808 101 1199
99
94

Jet Airways Website

Jet Airways Head Office Address

Siroya Centre, Sahar Airport Road
Andheri
Mumbai Suburban District
Maharashtra
India
400099

Jet Airways reviews & complaints page 129

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srinivasanrb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited Fare for failed ticket booking

Address:Chennai, Tamil Nadu

Hi,

I tried to book 2 tickets to mumbai on jet airways on 09th november. But after making the transaction, i have debitted amount from my bank but transaction has been failed and i didn get the ticket. When i contacted my bank customer care, i have been told that the amount has been credited to the jeewan jewel(intermediate trans gateway). I contacted jet airways thro mail many times also attached the transaction number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debottam Mandal
from Kuju, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing Baggage

Address:New Delhi, Delhi

Dear Sir/Madam,
This is to in form you that I am registering this complaint for my missing baggages from the Jet Airways flight which I borded from Delhi To Ranchi on 06.11.2010.
On arriving Ranchi I discovered that my two baggages went missing and none of the JET STAFFS are ready to take the responsibility for the same.
They are asking me to provide the CLAIM TAG whch I was never provided at the time of collected boarding...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ghans46
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage for international travel

Address:West Bengal

Hello,

I am writing regarding this extremely unprofessional and uncaring attitude that I have recently come across from jet airways. Jet airways have been projecting itself as a luxury brand in India providing value to its customers.

I have an international travel planned from Chennai to San Francisco via Kathy pacific on 11th of Nov, 2010. To reach Chennai I am taking a domestic Jet airways flight (9W2455,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sonam chogyel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage tampered and cash stolen

On 20/10/10, i was travelling to Bangalore via Kolkotta from Bagdogra by flight no S2 0364, jet lite till Kolkotta and thereafter to Bangalore by jet konnect flight no 9W 2481.
it so happen that i have kept cash of Rs 14000/- in my brief case which was send as baggage. when i reached the Bangalore, i found that my baggage was tampered. i was shocked as nothing such ever happened before. when i checked inside my baggage, the cash...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dewang.rajpal
from Mumbai, Maharashtra
Report
Copy

Bad Service

Address:Mumbai City, Maharashtra

This complaint is regard to the bad service and rude behavior of the Jet airlines staff at the Mumbai airport.

It was yesterday - my parents were suppose to travel on the jet airways flight from Mumbai to Udaipur

and as per the new 45 mins rule for to close the counter They were early and were issued a boarding pass.(which means they were on-time )

Subsequently they moved to the security check-in.After...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tarundave22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage not yet rcvd after 9 days of flight

I have problem with Jet Airways and Suffering from last 10 days.I don't know how i can complaint and who will action on this, please advice what to do , the case is pasting below.

Please update about my baggage as per below detail, still i didn't get any call or response from Jet Airways as i did all formalities accordingly.

I was travling on Jet Airlines ticket from Warswa to udaipur below you can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kshai71
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount of adjustment

Address:New Delhi, Delhi

No one has even responded to the querry.Please help me out


----- Forwarded by Kumar Shailendra/RPOWER/RelianceADA on 10/13/2010 02:40 PM -----
Kumar Shailendra/RPOWER/RelianceADA
10/02/2010 05:25 PM
To
[protected]@jetairways.com, [protected]@jetairways.com, [protected]@JETAIRWAYS.COM
cc

Subject
Fw: Booking_PNR-NHKCON_Matter Urgent

br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samir_sharmila
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luggage Torn

Sir I am a serving Officer in the Indian Air Force - Samir J Pendse. I was part of a team of 04 Officers travelling by Jet Airways from Hyderabad to Vadodara on 27 Sep 2010. The Flt Details were 9W 0460 from Hyderabad to Mumbai and onward 9W 0343 from Mumbai to Vadodara. The luggage was through checked under the name of Ashvini Chawla. On reciept of the luggage at Vadodara, my Suitcase (sky bag) was recieved in a tron state - it was evident...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
atuliowh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pilferage from checked baggage

Address:Patna, Bihar

There has been a theft of Rs.60,000 cash along with Video camera (Rs. 22000) from my checked baggage. I travelled for an official visit to Nepal and cash was carried for settlement of lodging, food and other incidental expenses at Dharan, Nepal for myself and other official personnel that had travelled from San Fransisco. I carried 6 stacks of INR 100 currency notes as 500 and 1000 denominations notes are not allowed in Nepal.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
advocate kjs
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost of hand carry bag and rude behavior of staff officials of jet airways at kolkata airport

Address:Delhi

complaint regarding the lost of hand carry bag and negligent and rude behavior of ground staff of jet airways at kolkatta airport,
I, prabjot singh arrived in kolkota airport on jetairyas flight No. 9W0065, seat No. 33E dt.[protected] from Bankok, and the crew members of the flights namly SINGH NEHA, LEPCHA ALISHA, RAJOSHREE BANERJEE, AND SINGH CHANALI one of the above had taken my hand carry bag with the assurance the above said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tcssp
from New Delhi, Delhi
Report
Copy

punctuality

Address:Haryana

dear sir/mam,
I am Ashok Kumar and my mail id is [protected]@yahoo.com

seems viewing my today's experience, the jet airways persons sitting on the board are very good and time efficient. i got the ticket booked for the flight no. 9w2209 and observed a marvelous experience. i reached the airport at exactly 0620 and kept waiting in the queue for my turn to get the boarding pass. the executives were very busy spending the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yusuf_khan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD SERVICE / RUDE STAFF

Address:Mumbai Suburban, Maharashtra

Hi,
This is to bring to you notice about the pathetic experience while flying JET AIRWAYS on 3rd sept 2010 by flight 9W 0312 from DELHI to MUMBAI scheduled to depart at 20:35 pm

Let me start from the check in counter .....I went on to the normal counter and stood in the queue and after 15 mins i was informed that the counter is closed and you should check in at the back counter and so i moved from there to the another...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lizini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding for travel certificate

hi,
i have travelled in jetlite on 2nd may2010 from Newdelhi to bangalore with flight numS2 235. my e ticket no is ETKT[protected].I need mail confirmation that i have travelled in that flight.i need to show that mail to my office.since i hav losted my bording pass.this is a urgent issue in my case since the etkt has been done by the company now they want to confirmed that i have travelled .i have mailed many times to jetlite in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amarendra Sharan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Off-loading from the Flight

Address:West Bengal

Text of the complaint lodged with Jet Airways on 16th July, 2010


Dear --------?

Let me narrate the incident and treatment meted out to me today at Domestic terminal. I was carrying original Ticket no. 9W/ETKT 589 [protected] for a Kolkata flight vide Flight No. 9 W 7095 scheduled to depart at 6.15am. I checked in at Airlines counter around 5.20 am and I was roaming around inside waiting lounge. Boarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
monet saha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancellation amount

Address:Tripura

Sub: Refund of receipt no.[protected] on jeti lite

Respected Sir/Madam

I have the honour to state that on 13th may i have cancelled my air ticket of jet lite, travelling date on 21st may. Till today (26.07.10 time 13.22) ,I didnt received my refund amount of Rs 1829, which i have booked through my axis bank gold plus debit card from jetlite website.

So I got to know from jetlite office...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
saptarshi.rishi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost materials during flying from Kolkata to Chennai - Jet Airways

Address:Chennai, Tamil Nadu

Dear Sir/Madam

My relatives travelled from Agartala to Chennai through Jet Airways on 25th of June. On their arrival at Chennai airport they were informed that their baggage were left in Kolkata. On 26th June 4.30 AM when the baggage were delivered to my home (at 6/7 Indira nagar, Adyar, Chennai) we found two of them were damaged. The baggage team repaired one baggage and replaced another one in two days.

Unfortunately...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manibagga
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money

Address:Indore, Madhya Pradesh

I was doing flight ticket booked through net banking from union Bank of india on 30 june 2010 at 5:07:55 pm From Bengaluru (BLR) to Indore (IDR) for 1st july and Flight no is 9W 2303 & 9W 2402.
in Jet Airways Konnect, Operated by Jet Airways.but my ticket has not done due to server failure & my amount Rs. 6571 has deducted from my account.

In first Attempt due to server problem my e-Ticket has not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhianu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against Air ticket Cancellation

This to inform you that I had bought ticket for Jet Ariways from Yanbu, Saudi Arabia through travel agent Al-Tayyar. I could not travel because of personal reasons, therefore I got the ticket cancelled which was once postponded & later cancelled for refund. The ticket was issued directly by JET Airways, the PNR nos. are as under:

Name: Preetisanjay Agarwal PNR no.:[protected]
Name: Abhinavsanjay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jasmine k dedhia
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stolen my luggage by jetlite airlines

Address:Delhi

i travelled by jetlite flight no s2 108 from mumbai to delhi on 12th june and they have stolen my luggage and now they are not giving me back i had call then 100times bt they dont reply it contains my lot things now i can surely say this airlines is fake and chor i will complaint against them to mumbai police and consumer court too


Jasmine Dedhia...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mufaddal_sjr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incompetence - Call center JET Airways

Address:Indore, Madhya Pradesh

Hello everybody,
I have had very bad experience with Jet airlines today 9th June 2010. I had tickets booked for my wife and one yr old daughter for Indore to Delhi and rescheduled it for four weeks after (for today) over phone with some call-centre associate. She postponed ticket and told me 700 Rs. charges for change and whatever price difference.When I asked her what are the price difference she said, she will not be able to tell,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy