[Resolved]  Jet Airways — Theft of items from previously missing baggage

I was on board a jet airways flight from London to Mumbai and my baggage got left over at London. It should be noted that during the journey, i could not walk due to a ligament injury.I had lodged an official complaint with the Jet Airways baggage services at the Mumbai airport. The bag was delivered to my address in Nagpur the following day. The following was noted:

1. No seal on the bag.
2. One of the external locks was missing.
3. The chains connected to the number lock were cut and missing.

Upon inspection of the luggage, many items were found to be missing and lost. I then lodged an official complaint with the jet airways baggage and security departments. They conducted an investigation which obviously did not come up with anything.

Any inquiries regarding compensation or further action regarding the stolen items did not get any replies from the concerned people at jet airways.

I am appalled at the response from Jet airways as well as hope that other disabled passengers do not have to suffer similar things.

Anirudha Pande
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Aug 14, 2020
Complaint marked as Resolved 
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Jet Airways — Missing items in Check in Baggage

I recently came from Chicago thru Jet Airways . When I reached home and open up the checked in Baggage , and found that some of my electronic items was missing. Immediately I lodged the complaint with full details to Jet Airways Authority but in vain. Still I didn't get my items. So please careful when u travel in Jet airways

Jet Airways — Items in the checked in baggage missing

I have reached Chennai from Miami thru Mewark and Brussels on 06th May 2010. I had started my journey on 04th May 2010 and I had checked in my Baggages thru American Airlines on 03rd May 2010. I had the flight AA 1866 from Miami to Newark and the flights 9W 227 and 9W 225 from Newark to Brussels and Brussels to Chennai correspondingly. I had got back both my checked in baggages on the date and time of my arrival to chennai. But when I reached my home and unpacked my baggage, I was shocked to see some of the items from one of my bags are missing. I tried to find a number or some online way to make a complaint in Jet airways, whcih I could not find anything. Hence I am making it thru this. I need my things back and the culprit who had looted the items should be removed from the job, due to some people like them, the service of the airlines is getting damaged. I don't know why the people want to eat other people's money. I would like to get some justice on this. Hoping I will get some.

The baggage number to track is [protected] and my name as per the passneger list is Chandramouli/Eswar Seetharaman.

Please contact [protected] for further details.

Thanks and Regards,
Eswar S.C.
I had a similar experience with Jet Airways. My family and I flew from Atlanta to Chennai via Newark on Jet departing May 27 and arriving on May 28. However, the baggage did not arrive with us and was delivered the night of May 29. Upon inspection, we noticed that several items were stolen from the luggage.

As per instructions, I have provided the luggage tags and list of missing items to [protected]@jetairways.com on May 30 and have prodded them 3 times, but still haven't heard from them.

The whole experience with Jet Airways has been an ordeal thus far and the unresponsiveness of customer relations makes it a whole lot worse. A response to [protected]@yahoo.com would be greatly appreciated.

Jet Airways — theft

i have traveled from kothmandu to delhi by JET AIRWAYS flight no 9w263 dated 26.07.10
my boarding pass no 225d3f
On reaching my hotel I found Rs.22000/- missing and after verification found that bagage seal was broken and bag was tempered with specially the portion the money was kept. It is evident that money was pointed out at the time of scaning the bag.
Pls register my complaint and do the needful for compensation and return of amount.

Saurabh Kothari
Nagar Nigam Complex
Ganj Chowk
RAJNANDGAON 491441
mob.no. [protected]

Jet Airways — missing items

with your kind attention , i found missing my shirt a new one Raymond blue shirt price Rs.1999 and a Raymond trouser, a new one, price, Rs. 1668. I was travelling in Jet Airways, on September 4, 2011 from Agartala to Delhi departure 1420 hrs. ticket no.[protected] and PNR NO.Z3RRV0. The luggage was delivered on the next day i.e. on september 5,2011 as the airlines did not carried the luggage in the same flight. Despite lot of inconvenience, I found the said items missing from my luggage. Appreciating your appropriate action in this matter. looking your urgent action.

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