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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 133

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A
adil khan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude and unfriendly attitude of the captain

dear sir,
Ive been a regular traveler with jet domestic since many years but on my recent flight from Delhi to Pune, flight no.9w q363 on April 11, senior commander Vadera was downright unfriendly and rude for a simple request, the pilot is supposed to be assuring and friendly, an employee has to change his attitude and not behave with a high handed manner, please look into this matter and get back to me, none of my family members...
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Santanu Roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inadequate Safety Practice

Jetlite flight S2 0256 on 31/3/09 from Kochi to Delhi Occupying Seat 5 F
Pilot : Capt Sunil Jain Sr. Flight Supervisor : Mungre Imon

At around 6.10 P.M. immediately after a “minor” turbulence, “Seat Belt On” was declared.
Though turbulence practically was over after about 5/7 min, the instruction was not revoked.
By about 6.30 PM some adults were standing and many small children...
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S
Suresh Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GETTING TICKET INFORMATION

Sir,
I suresh sharma.I have booked a ticketfor my wife from jetlite airways through yatra.com.I have booked ticket from Bangalore to Delhi for 12 Apr 09 on 05 mar 09 but till now i have not got any information on my mobile no. and mail ID.
Sir, when i have completed to book my tickect at that time light has gone.So I think my has booked.Bcoz from SBI bank i received a reference no for yatra transaction ID no. IG06081788.After...
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Naveena Dsouza
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PF not creditted int o my account

Hi

I am Naveena D'souza, EX Jet Airways staff. I resigned last year but still my PF is not settled. I have enquired with my BANK their they say have have not recived any amount such.

My P.FUND No- MH/39804/14008

MY ACCOUNT NO[protected] ICICI BANK- INDIRA NAGAR BRANCH SALARPURIA HOUSE, 496 CMH ROAD INDIRA NAGAR, BANGALORE-560008.

As I enquired Bom office they confirm that...
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A
aswal_himanshu
from Bengaluru, Karnataka
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regarding delay in flight

I have booked 2 tickets of jetlite airlines (flight number S2-242) from Hyderadabad to Delhi which was scheduled at 16.05 hrs on 15.03.2009 .
I was informed om 14.03.2009 that my flight was postponed at 21.05 hrs and I already had an onward reservation from delhi to dehradun . Due to this postponement of the flight I could not catch my train and hence coul'd attend my office on 16.03.2009.
Due to this delay I was in a very...
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shilpa
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taking extra amount by tickting officer

I had book the ticket on 30th Jan 2009 of Jetlite Aialine [ domestic airport] but the cancerned ticketing officer named Suman has done a mistake and she charged for 3 tickets in palce of 2 tickets... per ticket cost is Rs 2300 and she has taken the amount through the Debit Card thrice means Rs 6900 insted of Rs4600. i have also submitted the bank statement on 12th Feb 2009, i called Suman and she is talking very rudely, and she told me dont...
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R
Ravi Verma
from Pune, Maharashtra
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Refund

JetLite does not refund upon cancelation
I bought a return ticket (Paper ticket) from ahmedabad to goa for three people via credit card . I canceled my ticket on 09th oct 2008 from ahmedabad to goa by calling at a call centre and she gave me a cancellation reference number (I101928). The call centre executive told me that my money will be refunded to my credit-card in 10-15 days (It takes only 1 min to charge to my credit card but...
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C
Complainant8819722
from Ambad, Maharashtra
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extra payment at bangalore airport and harasment by their staff there.

gud afternoon sir, we want to bring in your notice the extra payment taken at bangalore airport and harasment we suffered because of there staff. girl atending there was talking very rudely and when we asked her dat wat is your name she refused to tel. i told dis to M r. gururaj there customer relation person he responded today after so many days saying dat still search is going on. i send him details of each and everything. then why taking...
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NEERA MEHTA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassment for the ticket bookings

This is in reference to the ticket booking dtd 9th March from Delhi to Chennai at 19:05 Hrs for myself & my daughter at the Jet Airways Jodhpur Airport office.
I had 3 MCO's of Jet Airways which I got from the redemption of my credit card points. I spoke to the Jet Airways Jaipur office in the morning on 18th Feb 09.
I was given the reference number for the same by the lady & she was very helpful as well. She told...
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Sudhir Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luggage loss in jet flight from LHR TO DEL

Dear Sir

Below is the issue faced by me ( Sudhir Kumar) with Jet Airways during my flight from London to New Delhi.

I am working with TCS Gurgaon and was on a business trip from London Heathrow airport to New Delhi IGI airport.
Flight details are as below

Flight No. 9W 0121
Flight time 2050
Flight Date 19 November
Ticket No. 589 [protected]

After reaching...
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C
Complainant4077854
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deliberately Delaying Luggage

Never Fly with JET and specially when you have connecting international flight. NWA do not allow JET to do a direct Check-in and that's why JET want to show NWA (Northwest airlines) that they are doing wrong and for that JET is Harressing Customers. What JET do is the customers has international connection miss their luggage and till the time you miss your NWA flight the luggage will not come out.
It happened to my 1 month back;...
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Complainant9695735
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost baggage

I am a student in the USA and I flew jet airways to my home town Chennai. My travel agent has fixed up a route through Delhi. On route I traveled through Brussels. The airline lost my baggage and I found this out in Delhi. I filed a complaint at once with their baggage claims department. They promised that they would initiate a search for the missing baggage and keep me posted. It has been over 3 days and they have not gotten in touch. They...
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Supreet Shuka
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

i booked a ticket on 25th september from chennai to delhi in jet airways an then cancelled it.i was then promised that the refund amount of 3475 will be credited back in my bank account but its been 3 months and i havent received my money.
kindly help me out....
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Siddhartha Nag
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen items from lost baggage

I travelled by Jet Airways from Newark to Mumbai via Brussels. My final destination was Kolkata. I arrived Mumbai on 29th Nov and I was told that my bags didnt leave US. I was asked to declare all expensive items at the Jet Airways desk and was assured that the bags will be delivered to my Kolkata address intact. However when the bags finally reached me after 3 days, both bags were damaged and few expensive items were missing, including a...
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V K KUREEL
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-DELIVERY OF LUGGAGE AT AIRPORT

I THE UNDERSIGNED HAVE STARTED MY JOURNEY FROM NAGPUR TO CHENNAI VIA MUMBAI BY S2 -112 TO MUMBAI ON 21/12/2008 AND ON THE SAME DAY I HAVE TO GO TO CHENNAI BY FLIGHT NO.9W 481 SCHEDULED TO LEAVE MUMBAI AT 11.05 HOURS. THE FLIGHT NO.9W 481 WHICH WAS DELAYED BY 40 MINUTES. BUT I HAD TAKEN BOARDING PASS EVEN FOR MUMBAI-CHENNAI FLIGHT AT NAGPUR AIRPORT. I REACHED CHENNAI AIRPORT AT AROUND 13.35 HOURS. I WENT TO BELT NO.3, WHERE BAGGAGES FROM FLIGHT...
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A
Arpita Saha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No travel certificate issued

Hello,

I and my husband (Passenger names - Arpita Saha + Kalyan Palla) had traveled with Jet Lite on 1st June'2008, Kolkata to Bangalore, PNR number is S2-HRTL8 and e-ticket receipt numbers are[protected] and[protected].

I wanted to avail the cost of this journey for my LTA, but I have lost the boarding passes. Hence, I need travel certificates from JetLite to confirm my travel.

I...
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Vaijayanthi Rout
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pf claim not received

My PF number is MH39804/06624. My forms have been submitted to the Malad, kandivilli PF office on 25Jul08 and by mid of October i got back all my forms sent back to me from the PF office stating that my account number has been alloted to some one else.I immediately contacted Finance manager of Jet Airways Mumbai to reconfirm, but he assured me that the PF number i have mentioned is the correct one. I also have been receiving PF status slip...
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Kumar vasudev
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for my cancelled flight tickets

tickets bearibg Nos.[protected] &[protected] were booked through Jetlite from Chennai to Port Blair (16th Oct 2008). The day before the flight i received a call saying my flight has been cancelled without any other arrangements. luckily i got a flight ontime from Kingfisher. I was told that i would get my refund in 1 week by a Jetlite agent. As of today i have made 9 calls and every time i receive information saying the refund will...
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Dheeraj Chandra Bhatt
from Mumbai, Maharashtra
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Seating before the stinking toilet

I travelled from New Delhi to Lucknow on 16.11.2008 by Jetlite flight S2-161. I was among the few passangers who reported early. I requested for window seat 14C. It was shocking that the seat was next to the toilet of the aircraft. It was so stinking that it was nearly impossible to sit there. I asked the crew to change my saet. I was assured to get the seat changed after the plane starts to take off otherwise it was informed that the area...
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Avdhesh Kumar
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged baggage not replaced despite promises, 5 months passed

1. I traveled by Jet Airways flight no. 9W 0812 from Bangalore to Delhi on 12 June 2008. As a result, my checked baggage (hard top trolley, brand new, purchased from outside India) was totally damaged. Mr Deepanshu from Customer Services posted at Delhi airport (at about 10 pm, 12.6.08) assured me that the trolley has to be replaced and would be delivered (vendor would come with 3-4 similar trolleys and one can be chosen) at my residence...
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