Jet Airways Complaints & Reviews

What was the simple request - did u ask if the windows could be left open or some thing ? or i[censored] could fly the plane for 2 min ? all simple requests.

you are correct. the same problem happens to me also.

dear sir it was a surprise for me when i boarded jetlite flight mumbai to indore on 17th may flight no. S2-383. almost when we told its bad weather in indore so cant land shortly after that passengers were terrified becose plane was stuggling hard with contineous jerks ups n down few women were loudly asking whats happning why cant you announce few vomiting but on landing everyone clapped in plane with joy in face. still dont know is it due to bad weather or strong winds?.

Jetlite Airways — Mismanagement of baggage

Dear Sir,

I am submitting the complaint against Jetlite airways. I was travelling from Mumbai to Coimbatore on 27th of October’2009. The flight details are given below.
Airways: Jetlite
Date of journey: 27/10/2009
Flight no: (9W) 7034
PNR NO- JELIWP
Seat no: 09C
Class: Economy (Q)
Flight dept time: 16:25
The problem I faced in jetlite flight regarding my baggage. I received my luggage after 17 hrs of flight landing in Coimbatore. The passengers & their belongings must go on same flight. If it not, passengers must inform before departure of the flight. But this thing do not happened in this case. We have been informed about the baggage problem by the Capt after touchdown of the aircraft in Coimbatore.
Because of your mismanagement I have faced lot of problem. All my clothes & some medicine were on that luggage. The meeting for which I been to Coimbatore was not been proper because of some files & my suit which was in my luggage.
I need a compensation amount of Rs 15000 INR regarding this baggage mismanagement.

Regards,

Saheb Paul
Mob: +91 [protected]
+91 [protected]
+91 [protected]

Jetlite Airways — poor attendance on board

On 24/5/2011 I with 4 family members boarded the flight no. (S2)-105 (seat no 7a,7b,7c,7e,7f).sensing high temperature inside I complained about the same.It was replied that the cooling will increase after take-off.Again after half an hour I repeated the complaint.Other passengers were also requesting regarding the same problem.But it was not improved.The flight in charge on duty promised me to give comment card within 10 minutes, but up to Delhi the card was not given to me.From Delhi I again started complianing regarding the high temperature inside.Again I demanded the comment card from the new staff.Then only it was given to me.The said card was only a feedback form with having no space for compliant. Actually such type of form is made available to every passenger in trains like Rajdhani for consumer feedback.I feel that without demand the form should have been provided to every passenger.On request for the same it was conveyed that the stock was not available on board.While I vocally expressed my dislike for the poor attendance of the complaint for hours , I received a 'We don't care" type reply from the in charge.Other passengers also felt that nothing is going to work.I kept complaining from Srinagar to Mumbai for no result.I expect that...

1) I should be refunded the entire amount.
2) The staff from Srinagar to Delhi & from Delhi to Mumbai be removed on the charges of non attendance of complaint and behaving rudely with the passenger.
3) A written apology from the company concerned.

Expecting an early response on [protected]@yahoo.com & [protected]@gmail.com.

Yours faithfully,

Vijay Mankad. .

Dear Sir,

I have not yet recieved my PF amount please solve the solve problem as possible

my PF No. MH/39804/8382

I have booked a ticket for Guwahati to Bangalore, which was supposed to landed at destination at 1230hrs but, still I am roaming, causing many
intolerable situation.

Well considering that you spelled "already" wrong, perhaps the email address is not working because you have a spelling error. Try going to night school and taking spelling lessons so you can spell the email correctly.

I just emailed [protected]@jetairways.com, it is NOT a invalid email address. The only thing that is invalid here is your computer skills knowledge and your spelling. If you are so stupid that you can't even send a email correctly than you deserve to lose this money.

Shilpa go to the nearest Jet airways office or call their toll free number, ask for manager and give them your details they will correct the amount immediately.

Its a small mistake will be rectified immediately.

[[protected]@jetairways.com]
should be

[protected]@jetairways.com and the email should go but why use email? when all you need is to pick up a phone and call Jetairways office/staff in your city.

I request you to kindly see below the letter e-mailed by me to yatra.com and also the reply received by me from yatra.com. These are self explanatory and I request you to kindly do the needful for arranging to refund the full amount against one of the Bookings made on 11/06/2009 for a around trip flight from Kolkata to Mumbai depart. Kolkata 2/7/09 and Depart. Mumbai 4/7/09. The other details regarding the e-ticket are available in the letters below:

From : S.Dasgupta
B/13/1, Golf Green Urban Complex,
Phase I, Kolkata 700 095. 12.6.2009


M/s. Yatra Team,
Per “[protected]@ yatra.com “
Letter through e-mail.


Dear Sirs,

I am a regular customer of your services in air ticket bookings both domestic and international sectors for the last 2 – 3 years. I have recently had my yatra i.d. recorded with you as [protected]@ifbglobal.com for which you have also allotted a password. I am pleased to state that I have always found your services very satisfactory.
Now I am in need of your help on an issue due to a freak action, which I am narrating below:-
On 11.6.09, at about 4.45 pm, I opened your site to book air ticket for myself from Kolkata to Mumbai and back on a ‘round trip basis’ departure Kolkata on 2.7.09 and departure Mumbai on 4.7.09.As I am not too familiar with computers, I was going through with the booking procedure slowly and carefully. Just as I was on the last button to complete the booking with ‘submit’, there was a power cut and the computer screen went blank. After the power connection resumed, I went though the same process once again and successfully completed the last ‘submit’. I heard the SMS alert tone of my mobile and without even opening the ‘in box’ I felt satisfied that finally my booking has gone through. But, moments later there was another SMS alert. I was totally surprised to read that two bookings have been made! which meant that the first ‘submit’ had actually matured, as also the second! I must say that the episode of the ‘twin’ booking was not intentional but it just happened all in a fraction of a second. I have read the contents of the E-Tkt and have noted that the bookings are ‘non-refundable’, yet, I earnestly request you to kindly consider the aforesaid and arrange for a full refund of the second set of the booking – ‘OUETYA’.For your ready reference I give the Yatra booking nos., PNR nos., etc.

1) Yatra Booking No: O9CTYA; Jetlite flight no.S2 704-on 2nd July, 09 Depr. Kolkata 16.25 Hrs; Airline PNR No. LPGGGN; Jetlite flight no.S2 703-on 4th July, 09 Depr. Mumbai 13.00Hrs; Airline PNR No. GOTBFH;

2) Yatra Booking No: OUETYA; Jetlite flight no.S2 704-on 2nd July, 09 Depr. Kolkata 16.25 Hrs; Airline PNR No. JFUQML; Jetlite flight no.S2 703-on 4th July, 09 Depr. Mumbai 13.00Hrs; Airline PNR No. CONTXB;

The moment I realized the debacle, I called up your office and spoke to a gentleman who advised that I should contact the Jetlite office and was kind enough to give their number[protected].As it was already past 6.30pm I decided that I would call on 12th. I spoke to Ms. Bhagyasree of Jetlite who was kind enough to listen to my unfortunate predicament and at the end asked me to contact Yatra, and thus I have chosen to write to you with this sincere request.

Thanking you,
S.Dasgupta
Dear Mr Dasgupta,

Thank you for contacting Yatra.com.

This is with reference to your e-mail below, regarding duplicate bookings made under Yatra Reference Numbers 09CTYA and OUETYA, respectively. We would like to inform you that you need to contact the airline directly regarding this issue and give them the airline PNR for both the bookings as the airline is authorized to update the remarks for full refund on one of the bookings. Please be informed that as soon as a remark for full refund is passed by the airline in one of the bookings' VCR(Virtual Coupon Record), we will be able to process the refund for you.

Alternatively, you can also send us scanned copy of e-ticket duly endorsed from the airline for full refund, so that we can raise the refund accordingly. Kindly note that airline stamp should be clearly visible on the ticket with the refund amount, the reason for refund and necessary deductions by the airline, if any.

In case you have any more queries or request, please contact us on below numbers or you can write us at [protected]@yatra.com. Alternatively, you can reply on this e mail itself.

Note: Please do not change the subject line while reverting.

Thanks & Regards,

Yatra Team
Landline:[protected]
Call centre no:[protected]for all networks)

Fax:[protected]
E mail: [protected]@yatra.com
Visit us: www.yatra.com

Thanking you once again.

Yours sincerely

S. DASGUPTA

hello i m rinku

sir i inform that my batch no : 715 we ara get up in the morning but jetking lab is not open for us this time the batch time sit our time start 8.00 am but i will reach there 7:30 because i live so much far
Security told me i will not open lab 7:30to 8:00am

Jetlite — refunds

Jetlite cancelled my flight from Chennai to Port Blair on 16th OCT and i was informed the night before. When i called them i was informed that the tickets would be refunded in 1 week and i should go for some other airline.Now as of today Nov 25th the refunds havent happened.Also have called Jetlite 9 to 10 times as of now and have been informed that i will be getting my refunds in 2 days(everytime). i have raised my concern on mails to cust care and also have been caling every day lately.either my call gets disconnected or i get an answer saying i will get my refund in the next 2 days.

I had booked flight S2 0704 from Kolkata to Mumbai on 25 Sep 2008 but reached check in counter 10 mins before since the incomming flight from Imphal was late. Then I got my ticket cancelled from the JetLite booking counter on the airport. There he stamped the cancellation and the amount of Rs.1500 as cancellation charges and told that the balance amount will be credited back to my credit card account. Till date I have not got the refund.

When I called up the helpline on 4th December 2008 and inquired about my refund, I was shocked to hear that it has been refunded on the same day I had cancelled my ticked at Kolkata Airport in the evening and till date I have not received any refund back to my credit card. To whom did they refund the money? The receipt number given by executive Mr.Prabhat is[protected] and the amount of refund is Rs.3825/- dated 25/09/2008.

Also thing to be noted is that when I called helpline on[protected] on 2nd December 2008 my ticket with ticket number:[protected] was reflecting in the system and was assured of feedback within 48 hrs. When again called up on 4th December 2008 the response was that the ticket is not reflecting in the system and refund has been given.

I am not sure what is going on and if you ever want to refund the amount!

Regards,

Manoj V Manohar

Jetlite — reservation ticket issue

Dear Sir,
i have booked the ticket of jetlite through their official website i.e www.jetlite.com on approximately 27th january 09 for 9th April 09 through credit card they accept and generate the PNR no. which is JJGCZW but just one day befor the date of departure we have talked to jetlite authorised concern person i.e Mr. Amiya and Mr. Shabbir both of them hold us over telephone for around 20-20 minutes but refuse to generate the ticket and also not able to give any satisfactory answer. thus due to urgency of work i have to arrange by other flight.
Attachment is for your consideration..
please do look into this matter very seriously.
waiting for your kind consideration & reply...
best regards,
c.m. negi

Jetlite — In Spite of having confirmed ticket Jetlite did not take me to my destination.

Dear Sir/Madam,

This is to draw your attention towards the "extreme" inconvenience which my family and I underwent while travelling from New Delhi to Aurangabad on 28thApril 2009.
To catch the early morning flight, departure time 6.35 am, we reached the airport well ahead of time with the following details :
1) Name - Shiromani Kant /age - 31/ sex- male /e-Ticket Number :[protected]/Reservation Number Z9THZU
2) Name - Shweta Kant /age-27/sex-female/e-Ticket Number :[protected]/Reservation Number Z9THZU
3) Saranya Kant/age-1.5 years/sex- female/e-Ticket Number :[protected]/Reservation Number Z9THZU

But to my surprise I was told that there was no vacant seats available !!! Now this was something which I would not have imagined even in wildest of my dreams that I having a confirmed ticket is being asked to take next flight, Indian, scheduled at 1.00 pm because there are no seats available.

I was transferred to Aurangabad and had booked all my luggage and handed over the rented apartment to the flat owner, so I literally felt earth slide below my feet as i had no place to go. On top of all I had a small baby in hand and thus spending so much time in the lounge which one flight manager Ms.Rupa Shally was offering was totally unacceptable.In addition to that her behaviour was such that I had done some crime and was being penalised for the same.I want that the concerned person should question her behaviour.Finally a ticket was arranged for us for the next flight of 1.00 pm dept time. With the ticket we left for my acquaintance place who found my uninformed visit very awkward. When I reached the airport to catch the afternoon fight, as if trouble was not over, found that the ticket issued was of previous day i.e 27th april 2009.Already exhausted with the misadventures again I had to contact the Jetlite for making amendments.
I request teh overhauling of the process as they are for convenience and not for creating pains of highest degrees and would like that such inconvenience should not be repeated more so with people travelling with family having small kids along.

I trust proper actions would be taken.

Thanks and Regards
Shiromani Kant

this is mahesh kumar singh mailing from portblair.iwould like to tell you that today i wentto airport counter for the want of issue of ticket on 27th feb 2010 from kolkata to lucknow and i was responded that i may not get the ticket for the same day.
but at the same time i asked at your toll free number and consequently i got the reply from mrs NAZIA that it is well availabe and her attitude was so caring & pleasent and the same time i have booked the ticket.
I would like to register my complain in this regard that several time we go to airport counter at portblair for this but one of the senior male staffs do not respond properly and their behaiver is like we are the beggar came in front and their attitude is very negative for want of infomation which is verymuch painful to me.
hope the authority will look in to the matter and do the satisfactory action for this kind of irresponsible behavior.
thanking you.
faithfully yours
mk singh.
portblair.

I was booking my ticket through my debit card (SBI) on 15.01.2010 between 11.00am to12.00pm, but due to some technical fault I did not get any conformation in my mobile or in my e-mail till 6.30pm, I therefore again booked my ticket in the name of Anuranjan Tiru through credit card which was confirm immedietly for 16.01.2010 at 16.25, hours.Now I see that rupees 6143/- has been deducted from my debit card. I want the said amount to be reverted in my account, since the person left for mumbai with the ticket purchase later

Charged in USD instead of INR

Jet Airways charged me in US dolars instead of Indian currency. When I asked them to refund, they are not doing it.

customer should be compensated duly coz of the harrasment & innconvinence she had to face.
Also she was not asked the age of the child & neither was she asked about the meal prefrence she would prefer.
Horrible attitude of the staff at the jodhpur airport office.

Pathetic attitude of the airport staff. Also, till no update on the ticket has been passed on to the customer.
She is charged accordingly but she has nothing in hand...
She should be compensated on Priority.

I have booked a ticket from Pune to delhi for 13th of March and i got a mail from jetlite stating that flight has been cancelled.

I have an urgent meeting scheduled in Delhi for which i need to reach the place sure by 14th. On calling the customer support for jetlite, the support team acknowledged that flight is cancelled but told me that they will tell me on 12th if there is any flight on 13th or not. I asked them for a ticket number/reference number for my call and the support told that jetlite have no customer complaint ticketing system, so i can not get a reference number for my complaint.

I feel like got stucked and such a poor service from Jetlite. Everybody knows that airtickets are too costly near to departure date. Who will pay the difference?

I would certainly need alternative flight at convinient hours same day and expect Jetlite to compensate for that

She is a mad woman and has no prestige . Dies in her fake attitude . Is very Proudy and a lier . Very greedy and pick money even from garbage . She is mannersless and talks rubbish . Is just blaming Jet Staff to show her importance and wants to come into limelite . Never comensate this .

lost baggage not raising pir or helping track luggage

I was rerouted from London to fly via Doha to muscat in Qatar airways and final lap from muscat to cochin via jet airways. Even though Jetairways is responsible, they are not ready to raise the pir or help trace it.

Naukri.com, Jeevansathi.com is just meant to exploit people through charging services which are of no use to people. I have taken the services from Naukri.com which is blunder they are just exploiting people and kind attention to managers and owner what your ad says HARI SADU that is also insult to my own name you are wrong.its naukri.com organisation who is the hitler in its own style. its pathetic

Trust me your Jeevansathi staffs and security people are only meant for dadagiri.this has happened to me in the month of december.Especially your Jeevansathi members are highly unprofessional. i was promised the job placement in three months which never happened, when i called for the enquiry i was never treated as a customer.

JET Airways is a highly unprofessional company . on my way to mumbai i lost my mobile and wrist watch which was taken for check up by the ground staff. i m fissed off by this kind of behaviour.your relationship with your customer is very bad i urge the founder to kindly put right kind of persons on job for (relationship manager)on job ...relationship manager kind attention...u r not fit for the job. if you want to fit into the ball then get my mobile and missing luggage by hook or crook.this is my
experience for the fligh from DEL to MUM.

Your staff are blunder for the organisation

I am from DELHI.

MY WORST EXPERIENCE JET AIRWAYS I LOST MY BAGGAGE COMPLAINT GIVEN BUT NO RESPONSE UPTIL TODAY.I GAVE COMPLAINT ON[protected]
TN-AC603914
TK[protected]
PA-SAME
I AM PATIENT OF SUGAR MY ALL MEDICINES IN THE BAG
L0NDON TO DELHI JET AIRWAYS DEP-9.00P.M ARRIVAL DELHI 12.00P.M 30/12/08
PLEASE INFORM ME ABOUT MY BAGGAGE URGENT

no response from air line about lost of baggage
complaint on[protected] one bag missing.name toor gurmeet TK[protected] flight number ac850 LONDON------ DELHI JET AIRWAYS

MY WORST EXPERIENCE JET AIRWAYS I LOST MY BAGGAGE COMPLAINT GIVEN BUT NO
RESPONSE UPTIL TODAY.I GAVE COMPLAINT ON[protected]
TK[protected]
TN-0014AC603914 L0NDON TO DELHI JET AIRWAYS DEP-9.00P.M ARRIVAL DELHI 12.00P.M 30/12/08 PLEASE INFORM ME ABOUT MY BAGGAGE URGENT

My worst Experience in Jet Airways learn me a lesion about your low minded worker in the Baggage sealing & Checking Deptt. I have plane one trip from Gawahati to Bhubaneswar on 18th march 2012 and returned on 23rd march 2012 with Booking Refe. no. (PNR) DRLQSK, Via Your FLT Details 18 Mar GAU DF95E8 GAUHST PNR DRLQSK BHUBANESWAR 9W 2864 BBI 9W 2403 with Baggage Bar code no.9W592163. in between this journey from Gau to BBI some person stealing my Rs. 10, 000/- from 2nd baggage . when I reached BBI I saw my one Baggage lock is broken and i saw my money has been taken than a ask them regarding this matter they only tell me to give a written complain through your web side . so I am extremely sorry to say some thing more for happening this type of incident in your hi Tech Air Ways system. we people loose our faith to go through your good Jet airways by air . so I again request you to see the transaction log for that particular Day 18th March 2012.

With regards,

Thanks,
Ckdas
IITG

Jet Aiways --- Service is becoming hopeless. I went by jet and flew back by british airways from chennai to toronto.
Soon they will go bankrupt, if they treat cutomers like this.

I did not receive a reply back from them. its 11 days now...

This is my letter to them...

I am Manoj Mathews ( Jet Privilege Number :[protected].
I travelled to chennai from toronto on 17th feb 2012 by jet airways 9W0225and reached chennai 18th night.
My baggage was being damaged by mishandling of jet ground staff.
so chennai authorities gave me Property irregularity report for checked baggage and gave me this refrence number and took pictures of my damaged baggage..

Jet staff told me some staff will be visiting my house and they would check whether the baggage can be repaired or not.
if it cannot be repaired they will give me compensation or give me a similar baggage.

20th some one came and took my baggage from Comfort inn hotel, egmore and returned the bag on 21st and they told me that they cant
repair the bag and i will be given compensation or a new baggage.

I keep calling [protected] on 21, 21, 29th and many times and it goes to bombay ofice and they connect me to chennai and they ask me to wait
for 2 more days..so that they have to get confirmation from head office.

I am not sure whats happening..I cannot spend my valuable time in india calling you guys and holding your line.
I am so sorry to say this but this is the truth...Chennai call center staff.. I believe Ajay ( he was from kerala ) is really unhelpfull. He would never give me any
answer.. all he could say is " I am waiting for an approval from the head office and i will call you when i get this confirmation ".

I am enclosing the bill amount and a advertisement from sears web site.
your cooperation in this matter is highly appreciated.

awaiting your earliest response

Thanking you
Manoj Mathews

dear sir,
Kindly spare few minutes to know the brief caused by your people at srilanka.

I Dr. P.NAGA RAJU (PASS PORT NO:G9662047) Traveled in jet airlines on 26/10/2012, form Colombo to Chennai by flight no.9w-0253 seat no.26a tic no, seq/80 at 5.30 am. I have given four baggages at boarding counter with no.0589 9w 141850 to 141853 respectively.

i found that one of the suitcase's lock was missing at Chennai airport, I informed same to the jet airways person at belt section, he told me it mistake be due to transport hazard. As i have to travel in another domestic flight, I convinced with that, I reached vizag, there i came to know that, from the broken lock suitcase one new valuable wrist watch (omax company)worth of Rs.8000 was lost.
kindly make an enquiry to find our where was the theft occurred, and let me know the detain as soon as possible.
thanking you
yours scencerly,
dr. p n raju
ANNAPOORNA MOTHER AND CHILD HOSPITAL
UPPADA ROAD
PITHAPURAM
E.G. DT
A.P
PIN 533450
PHONE NO:[protected]
ALTERNATIVE NO:[protected]
email:[protected]@yahoo.co.in
a

Luggage Delay and Compensation for privacy breach

We arrived from Doha to TVM in Jet airways and our luggage was supposed to be received on the same day but it was missing since Friday 17, 2016. We need compensation for the delay and privacy breach since the jet airways employees informed us that they had broke the padlock of the baggage without our permission.

I would like to bring to your notice that last year on 10 August 2008 I had tried to book a ticket (Transaction ID SB113884) on a Jet Airways flight through my debit card (ICICI Bank A/c No.[protected] for an amount of Rs.10, 460/-. I got a message on my mobile that the money had been deducted from my account but the executive sitting at the counter told me that the transaction was not successful and the amount will be refunded to my account. More than one year has passed and I have still not received any refund of the aforesaid amount.
Kindly look into this matter and initiate the process of refund immediately.

With best regards,

QAZI MOHD AHMAD IRTIZA
C-1701, INDIRA NAGAR LUCKNOW.
U.P. - 226016
MOB:- [protected]

Hello,

I am writing this email to you, before I go to the Canadian Board and the human rights commision in Canada. My mother lives in Canada and was travelling to India. We chose Jet Airways and booked a two way ticket. My mother, recovering from cancer became ill and needed to be transported back. Jet Airways was full and she was unable to transfer the flight. Therefore, the next avialable flight was British Airways. We have been trying to get a refund or even a credit, so we can reuse the flight again and they are not agreeable. Expedia, a online travel agent has already tried as well. We are hoping you are able to resolve this, before we speak to our attorney about this issue,

[protected]@hotmail.com

My flight S2 3532 was cancelled by you due to HUDHUD cyclone from Raipur to Delhi on 10 oct 2014.I was very disappointed by your sudden decision n without intimation bcoz INDIGO flight was operated on as per schedule n I was also return to delhi(extra paid) by Indigo. This happened with me many times by your airlines
so that time my ticket (ref.no.NF[protected] make my trip) was cancelled by your local staff but i have not received my refund till dt.pls look into the matter as soon as possible.
Thanks:- GURSHARAN SINGH MOB.[protected]
MAIL ID :-gursharn.[protected]@yahoo.com

My flight S2 3532 was cancelled by you due to HUDHUD cyclone from Raipur to Delhi on 10 oct 2014.I was very disappointed by your sudden decision n without intimation bcoz INDIGO flight was operated on as per schedule n I was also return to delhi(extra paid) by Indigo. This happened with me many times by your airlines
so that time my ticket (ref.no.NF[protected] make my trip) was cancelled by your local staff but i have not received my refund till dt.pls look into the matter as soon as possible.
Thanks:- GURSHARAN SINGH
MAIL ID :-gursharn.[protected]@yahoo.com

As I'd to fly with my family for Goa on 4th Jan 2015. So, I'd booked ticket on 28 Nov. 2014 23:16Hrs, and paid the amount of 8, 775/- for the ticket. The departure timing of the flight was 3:00 P.M. and my family from Nashik I've to headed for the airport before this timeline. As an infant also with us and due to the foggy climate, I was not able to reach on time with my family. That is why, I was tracking the timing of the flight frequently. Even I'd called your customer support also for the flight timing, They'd said that:- "The flight is on time." So, I'd cancelled my family i.e. MRS VANDANA PANKAJ BOTHRE, MRS BINA DEEPAK CHHETRI and Infant Master SHAURYA BOTHRE tickets and you'd refunded 1, 102/- into my Yatra account as eCash. But it was really very pathetic when I got to know that the Flight is delayed and it was really very delayed. The timing of Flight was 15:00 P.M (3:00 P.M)and it took off (flew away) at 20:30 P.M (8:30 P.M). I was very disappointed because I didn't received any updates (sms or mail) regarding the delayed of flight, Neither from you nor from Jet airlines, even when I called you to know about the exact timing of flight, you'd given me the wrong information by saying that "The Flight is on time". The prior information/update (sms or mail) about delayed of flight could save my loss and I could traveled along with my family. So, I need full compensation of my loss.

Completle Agree... I experience the same...and still no reply since 6 months..

JETAIRWAYS — Loss of camcorder

I am living in the UK. I travelled with my wife and kid in the Jet konnect flight from Madurai to Chennai on 01/01/2010.

I kept my camcorder (Sony make) into one of my hand baggage. I am sure I kept into the bag along with jewel. As my bag was not fit into the overhead cabin in the flight, one of Jet airways staff (cabin crew) asked me to give the hand bag to him to secure under his custody. I don't remember his name. As I thought Jetairways staffs are genuine, I took my jewels and gave the bag with camcorder to him.

Before leaving the flight he handed over the bag. I rushed to catch my connection flight to UK . After went to the international terminal I checked my hand baggage. I got shocked. My bag was opened and camcorder pouch and camera were also opened. Camcorder was not available. It is very clear that my bag was opened and camcorder pouch was opened and camcorder was stolen. As I was in the check in process to catch the UK flight, I could not come outside of international airport. Immediately I contacted one my friend and told my travel details and to report the Jet airways. I also contacted Jetairways and have been given one number, but no response.

My friend was trying to give a compliant about this incident on the same day and the next day,but they are not taking the compliant. I don't know, how they can trace the missed or stolen items with out taking the compliant. I already heard about the same experience with Jetairways in the same sector through my friends.

There was no other possibility to miss the camcorder or to take by some other passenger due to the very short period of journey time and the bag was kept under the custody of Airlines staff.


Can you please anybody tell me the how can i proceed further?

MY son and his wife came fromBrussels to Delhi on 13th Dec, 09. Their luggage was delayed for 10 days.
How should i proceed to get the compenstion?
Guide?
Thanks
[protected]

not comfortable

Your flight was just irritating with full of noise in it . we were tired and was getting headache by sitting in your flight for more than 3 hours which was from Jodhpur to bangaloRe which was via bombay.we requEst you tO Work on this

I booked two ticket with my ICICI credit card for D.K.Maiti+2 PNR no.-LZNOFF.eticket number[protected]. Rs 2508*3=7524. And for K.K.Guha+3 PNR no.PTTGAQ.Eticket no[protected]. Rs 2500*4=10000.BUT when i cheked it shows that double amount debited from my account. When i complain this to the bank they replied that this the JET lite policy to debit the double amount.and return back half the amount after travelling.Is it right or ICICI bank gives me wrong information. Please do the needful and correct the same.
Thanks.
Pramod Kumar Tiwari

on sept. the 15th i purchased 2 airline tickets[protected] flight number s2655 from bombay to goa with my visa credit card upon arrival to goa i was told that my credit card transaction didn't go through i told to pay cash. i checked my statement today and discovered the credit card transaction went through for another 3000 rpz.

I could not serch your fare structure . please let me know your web site.
Example
From Delhi to Port blair return for 1 st January 2010 & 6th January 2010 journey. for various journey classes is not easily available on web site

I was booking my ticket through my debit card (SBI) on 15.01.2010 between 11.00am to12.00pm, but due to some technical fault I did not get any conformation in my mobile or in my e-mail till 6.30pm, I therefore again booked my ticket in the name of Anuranjan Tiru through credit card which was confirm immedietly for 16.01.2010 at 16.25, hours.Now I see that rupees 6143/- has been deducted from my debit card. I want the said amount to be reverted in my account, since the person left for mumbai with the ticket purchase later.

i need the list of already travelled passingers for checking iata number

hi,
i have travelled in jetlite on 2nd may2010 from Newdelhi to bangalore with flight numS2 235. my e ticket no is ETKT[protected].I need mail confirmation that i have travelled in that flight.i need to show that mail to my office.since i hav losted my bording pass.this is a urgent issue in my case since the etkt has been done by the company now they want to confirmed that i have travelled .i have mailed many times to jetlite in [protected]@jetlite.com
but is same ans i get we will revert shotly.
I keep on saying them its urjent for my case but they are showing least intersete.Seems i did really wrong in travelling in jetlite. Can anybody help me in this situation.And can suggest me some way out.

I and my Wife And My Child (Passenger names - Sanjay Khurana + Reena Khurana + Sarthak Khurana) had traveled with Jet Lite on 9th Nov'2011, Delhi to Mumbai, PNR number is S2-GWHKYL & S2- NAUMDU and e-ticket receipt numbers are[protected],[protected] And[protected].

I wanted to avail the cost of this journey for my LTA, but I have lost the boarding passes. Hence, I need travel certificates from JetLite to confirm my travel.

I have called the customer care number multiple times and they suggested to visit the JetLite counter at any aiport. I visited the JetLite counters at Bangalore airport (twice) and Kolkata in lieu of the same and had been told that their e-mail id ([protected]@jetairways.com & [protected]@jetlite.com) is the only way to collect the TC. However, my repeated mails to this id had been unanswered. Their seems to be no way I can get this small thing done! Travel Certificates issuance is a simple procedure with all other airlines, however the same had been impossible with the JetLite airlines.

It would be a great relief if this issue is addressed or any solution suggested.

I booked a ticket for Aizawl to bangalore for 14th january 2014 . My PNR number is AJULQT and booking number is [protected] . Printed departure time was 12:55 pm. I reached Aizawl airport at 12:10 pm and when i went to Jetlite counter, the staffs informed me my flight 9W-2874 had already departed. I would have no complains if had reached after departure time and missed my flight . When i went to the ground crew, and instead of giving me refunds or rescheduling my flights, they told me to pay 13600 rupees more to get another Jetlite flight for the same day. This is totally inappropriate because it was entirely their fault as they did not even give me warning calls. I demand a refund of atleast the 13600 rupees i paid extra

Jet Airways — PF not received.

Dear Concern,
I had applied for withdrawal of my p[censored]nder account no. MH/39804/04808 in October 2008. Till the date I have not
got any status of the same.
Requested to look into the matter personally.

Thanks and Regards.

Vinoy Rai

Jetairways(i)ltd. — PF not received

Dear Concern,
Requested to look into the matter seriously as I had applied for withdrawal of my P[censored]nder PF no. MH/39804/06144 in july 2008. I resigned from the company on[protected].
Looking forward for you positive response as soon possible.

With Regards,

Jitender Kumar

Mr. Vinoy

PF is your personal matter, so do not disclose your EPF a/c number to billion public. Go and check with HR or directly to PF dept.

Jet Airways India Ltd — pf amount is not credited since 1 year

dear,
sir/mam
i was working for jet airways for 3years iquit on 30june 2007 nd submitted all d forms nd stil my a/c is not still credited and my ph a/c no is {MH/39804/12293} nd my HDFC BANK A/C NO is
[protected] pls kindly check on this and do the needful.

Jet Airways (India0 Ltd. — PF not received

Respected Sir/Madam,

I was working in Jet Airways (India) Ltd from Oct 07 - Nov 09.Iam yet to receive my PF for the period in worked in Jet Airways, since it is allmost eight months from the day of resignation.

Kindly consider this as priority and request to close this out at the earliest.My PF No : MH/39804/023177.(contact No : [protected]).

Thanking you

your's Faithfully,
R.Ranjitha

Jet Airways india ltd — Damage,loss of bag

With immense pain i am writing this letter to you, as nobody from jet airways posted at ahmedabad airport is concerned for customer grievances .Person there are rude & not willing to help or solve customer problem.

I had returned from srilanka on 4th nov. 09 morning & took 5:40am Jet flight 9w 2001 from Mumbai to ahmedabad , after reaching ahmedabad i found my bag damage which was beyond repair, but your people suggested they will take it for repair or replacement of the shell ,you will be surprised to know no body turned up on the given time to pick up the bag, after making repeated call one driver came to collect that. After 2-3 days i enquired about the status & they told that somebody will come to deliver on Sunday but nobody turned up. Again i called on 9 nov.09 Monday they told they will deliver after 6:30pm but after repeated reminder one person turned up at 10pm without proper repair. I returned the bag & made complain to the concerned person Mr. Dron but till date my problem has not been not solved, my mail to customer care has also not resulted any result , i am still waiting for their reply.

Is it so that for travelling by jet airway customer has to buy a new bag every time, if it is so then please mentioned the same on ticket.

The response from the customer care & Jet people at ahmedabad airport is not helpful & not customer friendly.

Hope you will look into this matter & take proper action for speedy settlement.

Thanking you & Best Regards,

Samir Kumar

Jet Airways — PF Cheque not received

Dear Sir ,

I resigned from Jet Airways on 12 Apr 2010 and my PF Account No is MH / 39804 / 04406.It has been more than one year and I have not received my cheque for the same.Please help me in getting the same.

Regards
Saba Zaidi
Emp Code[protected] , Jet Airways

Hello Saba,

Can I know who is the Finance manager of Jet airways Mumbai office and how to contact him. My wife is an Ex Jet airways employee and want to claim her EPF. Will be grateful for the help.

Rajiv

Cancellation of ticket .
Aurangabad to Mumbai
Date : 13/12/058

Kindly please cancell the above said ticket.

Please do the needful at the earliest.

Thanking you,

Regards,

Rajesh Sakla

dear,
i flew to dibrugarh from kolkata by jetlite flight no S2 0365 on 22.12.08...
i have got the boarding pass with me, , , , but the Ticket is lost...i need to get the soft copy of my ticket immidiately for reimbursement purpose in my company...
pls mail it asap...
booking was made in the name of mr.anit mukhopadhyay.

Jetlite — Misbehaviour by Ground crew

Jetlite crew really made my experience with airlines a terrible one.

Firstly mismanagement at the counter to collect boarding pass lead to miss my flight inspite of being at airport 1 hr before.The counter girl directed to me Supervisor, just said 'No' , you cant board without listening anything

When I protested and told that the delay was not my fault, I got rude reply, ”That is
why you are still standing here, otherwise we would have shown you the gate”. When
asked to behave properly, out came the crude reply “I am trained to behave this way
only”.
I was accommodated in a flight scheduled to depart more than ten hours later for which I was initially asked to pay extra but being on the wrong foot the staff did not force for same.

I hope that the Jet management will show due respect to the healthy customer relations