Just Dial Services — Just Dial subscription issue

Dear Sir/Madam,

I am from Mumbai and i run my own business of carpets, floorings etc..

I had subscribed with Just dial for 12 Months period, for which a payment of 6894.00 for 3months in advance was been taken from me, i was under the impression that the first three months of payment of Rs.6894.00 was been considered and my ECS would start from the fourth month onwards, according to which i was maintaining my accounts, for which i later i came to know that my ECS payment had already started from the first month in which an amount of 2, 298.00 had been deducted and hence not knowing, my other outgoing payment got dishonoured, i came to know about this only when i got my last month's statement.

I feel this is not done and i Requested them to give me this month and the other 3 months advancement in the starting of the year that is from June - September and then start my ECS for which i have made an effort to call the co. but no one is ready to take the call and neither reply or help, I request you to kindly look into the matter and get the things sorted out.

FYI:
The representative Mr. Kapil Jain had visited me and Ms. Khatija Shiekh had called me for the appointment.

Regards,


--
Yusuf H. Mujpurwala,
After Effects,
Cosmos Park,
A-1, Shop No.4,
Marol Maroshi Rd.,
Andheri(E),
Mumbai - 400 059.
Telefax:[protected]
Cell: [protected]
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FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com or [protected]@justdial.com


JUST DIAL CUSTOMER SUPPORT
Just dial services at times gives you fake enquiries just to cover your subscription amount. I had worked with them twice and both times atleast 40 % of the enquiries they give you is bogus and made up .

Many a times when i call up the given number as per sms from just dial they just laugh and say that they never wanted the required service.

Atleast 40 % of the trade enquiries are made, they just do it to finish the paid amount, and their executives start calling up for subscription renewal .

The just dial company is a dicey proposition
Dear Customer,

We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.

Kindly contact on [protected] or[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support-Delhi/NCR

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