[Resolved]  Kaya Skin Clinic — NO REFUND

Address:Yavatmal, Maharashtra

my name is amarnath reddy i have been cheated by kaya skin clinic i took full body leaser treatmaen packeg from kaya from me they took 70000RS after two settgins my hair got started growing more now they r saying it is not suted to u so we cant continue then i said then refund my money now they are saying we cont refund ur money take onther skin packeges i dont want any packeges from them i want my back with compnesation
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Aug 13, 2020
Complaint marked as Resolved 
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I completely understand what you're going through. It was a similar case for me. I am contemplating making a formal legal complaint. Are you from Mumbai too?

Permanent Hair Removal - A farce. Faulty treatment and factual misrepresentation
I am writing this e-mail, having suffered much embarrassment and trauma after undergoing laser hair removal treatment at the Kalaghoda Center of Kaya Skin Clinic.

I went to avail a service of laser hair removal for my upper lip and chin, to which I was given a free 'side locks' treatment as well.

My hormones were normal and I only had a minimal hair growth in the problem areas, that I was promised would vanish in 3-4 terns.

Nothing of that sort happened. after the 4th sitting, I began to grow coarse thick hair in those areas where I had no hair at all to begin with!

Now, instead of the 8 strands of thick hair that I had on my chin, I have numerous thick hairs sprouting everywhere along my neck and jaw, both areas that were not to be touched originally, but which were lazered by the new attendants who treated me.

The doctor was absent on all those 5 occasions. When she did see the horrible big hair, she began to give a very high voltage, after asking me whether I could tolerate the pain. However, this did not help and made matters worse.

Afterwards I was told I would need to undergo more tests and get onto harmonal pills even if my hormones were normal. And then I would have to buy a further package of treatment sessions.

My main complaints are :

1. I was never informed of the possibility of the hair growing coarser due to this treatment in some people.
2. I was not monitored by a doctor for each session.
3. I had a new attendant after the 4th session who began to administer the laser in areas that were not originally marked. As a result, now I have much hair in those areas.
4. I have not been given corrective treatment.
5. My payment has been accepted in full, although I was given faulty and counter-productive, harmful treatment.

I wish to state here to anyone who is planning to undergo this treatment- permanent laser hair removal is a HOAX. In any case, you will have to undergo numerous 'follow-up sessions. The hair may only thin out if you are lucky. But if you are given the wrong treatment, you could end up with horrible big thick hair growth where you has small fine hair, due to the folicles getting stimulated. You will also end up with pimples when the hair begins to grow out. And it will grow in such places that its hard to spot yourself and even harder to remove through threading and tweezing.

Please beware.

And Kaya Skin Clinic, I expect a responsible reply to this complaint. I have all the bills and a photocopy of my 'file' kept by you. I also possess the backing of one of your employees who was treating me at that time. As well as the acceptance by your inhouse doctors that my case was mucked up.

Thank you.
Even with me.. i have taken their Glyco pill and EDR (kind of facial dey have). i have completed all sessions of Glyco (result is 40% dts it) but for EDR i have done only 1 session where i was not at all satisfied (clean up at ur local beautician will be much better than this) so i asked them to adjust with another treatment what they are ready to adjust is
i paid 5500 for 6 session (when they were offering discounts)
i had 1 session
now refund they are offering is 2200
i dont understand their calculation... may be cheaters have their own formulas
i strongly recommend not to take any services from Kaya
Dear Amarnath,

Read through your review and we would like to help. Hence request you to please share your contact details with us at [protected]@kayaindia.net

We look forward to hear from you

Warm Regards
Anne Kurian
Kaya Ltd
Dear Komal,

Read through your review expressing you concern. We understand that our team has been in contact with you and has addressed your concern. We hope it has met to your satisfaction.

If you wish to reach out to us for any assistance please feel free to write to us at [protected]@kayaindia.net and we shall be glad to assist

Warm Regards,
Anne Kurian
Kaya Ltd.

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