[Resolved] Kelvinator Refrigerator — REPLACE OF DOOR & COVER | |
Dear Sir I Purchase a Kelvinator Refrigrator Model no.225 Chassis no.6462 at dt. 8/1/2007 from your Dealer Arvind Electricals&Electronics Prem Nagar, Ambala City. The Refrigrator Install june 2007. After some time refrigrator door noise very heavy when door open & close. I complaint your dealer 28 june 2007. After one month your serviceman is coming & he oil the door & reasion is door are dry. After one month the problem is repeat & i repeat the complaint your Service centre in Ambala Cantt. Your serviceman is coming and he asked door is replace. After some time I call your Service centre your service centre excutive asked your complaint is forword &after one-two month your door is replace. I remind his after 15 days but he asked you don't very when your door is coming I replace the door. After 4 month I call the service centre he asked me Service centre is not available is here. I asked his new service centre is there he asked i don't know. After some time I repeat the complaint your dealer Arvind Electricals & Electronics. His response is nill then I asked your Call centre. Your call centre complaint no.5D[protected]. Your service man is coming next day &asked door patti is replace &I call your back next day but no response. I call you Call centre after some day your excuitve your complaint is forward but no response. after some day I repeat call then he asked new complaint no. 5d[protected] but no response. Dear Sir I am faddup your product Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
regarding fridger door
with reference to my compliant on 7th July and 2nd August. No solution from your side is received till date. plz supply the same to Laxmi Service centre of Station Bazar, Cuttack in the state of Odisha Dear chitta ranjan,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
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4, Mahatma Gandhi Rd, Sai Nagar, Kandivali West, Mumbai, Maharashtra, India - 400101
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Kelvinator Refrigerator — Replace of door
Dear Sir I complaint your service center many time & call center but Sir no response.Sir I am faddupyour product & I suffer last one & half year. First customer care complaint no.5D[protected].
& second complaint no. is 5d[protected]