Kelvinator Complaints & Reviews

my refergetor is not working, my purchase recipt lost, refergetor serial no is22100570, .Model (electrolux kelvinetor) purchase year JUNE 2003. please confirm my warranty

sir

my refrigerator ( kelvinator) has not working properly

my mob no. [protected] ple call me

my add. wz118a gali no.3 ramchok sadhnager palam coleny
new delhi 110045

Dear Sir, I have purchased kelvinator refrigerator in march 2008. In the month of april2009 cooling was not there. when we approach the servicing engineer, he says wer have pay rs2000/- for filling up gas other etc expenditure. I donot under stand why they aregiving warntee for 5 years for compressor. when i questioned them they say compressor is different and gas is different. pl inform whom to contact ie if you have email id of kelvinotr HQ pl ionform me i will be thankful. prasad

I had purchased a kelvinator refrigerator in 2001from satna m.p. There has been certain problems like poor/uneven cooling inside which we initially did not view seriously, but which aggrevated to cooling inside.I reported the complaint to myservice center in satna in Sep 10which did not get addressed but the problem is yet to be rectified.
please there some parts like heeter i think so.please get back to us my no.is[protected]

hello sir i have purchased kelvinater refrigrater in 2007.bt as on starting we face many problems in frize.cooling was lowest end a sound comes 4m compresur.i m ankush goyal 4m sirsa haryana. here local costmer care no solve my frize problem.in every weak we call to local care.care man come and repaired the frize and take money every time end go.bt after 2or 3 days same problem creat.pls sir solve my problel.[protected] thats my contant no

Hi,

I called to kelvinator customer care in DelhiNCR regarding my kelvinator refrigrator problem.
Mr Amit Kumar abuse me a lot.you can check the recording between on 7th July between 9:00 PM to 10 PM.

Regard,
Salim Siddiqui

I have 315 litres Kelvinator frdge, Unable to service the fridge, non availability of spares and no website from company to keep order and complaint on the website.

Require help

I Have Complain For Kelvinator Frige.340 kd lw Model, Which Is Purchase On[protected], Just Complite Of One Year There Is Problem In Cooling System, I Already Complain For This, Complain No.Bar[protected] Dated:[protected], But Still There No Response From Service Station-Uday Refrageration-Baroda, Today[protected], Still They Told Us That There More 10 Days To Solve U R Problem, So In THis Summer Time I have Without Frige, So What I Can Do For This.

I Have complaint of Kelvinator Refridgerator 315 ltrs. Need to replacement of door immediately.
Please contact me
[protected]

Dear Sir/ Madam

This is to draw your kind attention to the fact that I had purchased a Kelvinator Refrigerator on 07 April 2009 from Raj Electronics (meerut), through bill no-2303 dt 07 April 2009

Since then this machine has been giving me trouble like, improper cooling, insulation problem, improper defrosting, water leakage etc.It seems to be a defective unit & it didn’t even had the water container to collect the defrosted water(which has now been provided by the co after repeated complaints).

I believed Kelvinator Refrigerator was a reputed & trustworthy brand but what I have gone through in the last 4 months or so has changed my opinion

Now I can only hope that somehow I can get back my hard earned money (after any deductions if applicable) so that I can buy a suitable refrigerator which works normally/properly


Looking forward to receiving your valuable reply at the earliest

Thanks & Regards

SHAHNAWAZ MALIK
S/O NASEEM MALIK
HOUSE NO-750, NEAR ASHOK PATSHALA
KOTLA SADAT-II, HAPUR
DISTT. GHAZIABAD

MOBILE :- [protected]
EMAIL- [protected]@gmail.com

To,
The General Manager,
Kelvinator India Ltd.,
Mumbai.

Subject : Replacement of Refrigerator

This is to inform you that I have bought a refrigerator in March 2009 from Electronic Palace,
S-34/35, Gole Market, Mahanagar, Lucknow; the particulars of which are given as under :
Model Number K.D.186B
Chassis Number [protected]Q
Challan Number 1011
The refrigerator functioned smoothly for the first four months and then in July 2009 it stopped working. I contacted the Customer Care on [protected] and they sent a Service Engineer against complaint number LUC [protected]. He observed that there is some gas problem with the refrigerator and will send a mechanic to fix the same. The mechanic came after 3-4 days, changed the freezer and charged Rs.1200/- for the same.
Then in September 2009 again the refrigerator stopped working and upon contacting the Customer Care the Service Engineer came and observed that the refrigerator has undergone the same problem again. Then he sent a trolley and my refrigerator was taken to the Service Centre for repairing. After 3 days I got my refrigerator back in working condition.
In January 2010, my refrigerator again experienced the same problem. The Customer Care people sent the Service Engineer against compliant number LUC [protected]. He said that the refrigerator is again experiencing gas problem.
I did not take any action this time and decided to bring this issue to the higher authorities. I obtained the number of Mr. Lokendra Singh from Customer Care and called him at[protected] and also on his mobile number [protected]. His approach to my problem was not satisfactory. Hence, I decided to write to you.
Though I have all the necessary documents for filing a case but still I decided to write to you before going to the Consumer Forum. I request you to please replace my refrigerator with a new one within a month and save me from further trouble. I will be highly obliged.
Thanking You.
Yours Sincerely,

(Ishtiyaq Ahmad)
18 A, Shadab Colony,
Rahim Nagar, Lucknow - 226006
Mobile No.: [protected]

Dear All,

A time where corporate are flocking to India, a time where customers are empowered with choice and rights, esteemed brands like 'Videocon' must exercise extreme caution in handling customer requests and grievances. Much would be known to all strategists within Videocon as to how critical 'Customer Retention' is, and the costs associated, in an era where completion has at times displaced brands with decades of existence in the country viz, Bata, BP, Shell to name a few.

India is perhaps 'the' country where masses have made success out of a not so safe car, a non refined scooter, Korean CDG over Japanese CDG etc because of excellent After Sales support. Dell has made its niche in India only on the "After Sales Support " advantage and displaced Giants like HP and IBM,

The point of writing this mail is to attract all attention to possible customer apathy within the "Support Function" of the company.

The case in ref is the poor insufficient support/service of refrigerator.

A complain which had been made 20 days ago at the customer support and I never expected such response. The service / support engineer responsible for the service was apprised of a few anomalies.

However after 15 -20 days of numerous follow up calls and subsequent evading responses, a visit to the site without the appropriate solution/dishonest approach to problem solving.

It is a sincere request that all 'responsible' may kindly be advised to

- suggest a plausible solution after a thorough examination by a 'credible' support staff member at the earliest.
- failing which suggest an "alternative course of action".
-thereby reinstate customer confidence in the 'Brand and its Expected Deliverables'.

Look forward to an expedited redressal of the grievance / suggestion on further course of action.

This was never ever expected from the company like Videocon for support.



Thanks and Regards,

Amit Saxena
[protected]

Electrolux Fully Automatic — Electric Shock and body

I have first called Mr. Snehal [Mo.[protected]] at Ahmedabad service center the complaint no. 7E[protected] given on 19th of August 2008. Mr. Snehal replied that my complaint for electric shock which comes while operating machines and outer body is badly damaged will be resolved within 24 hours.

But this is not solved till today.

Dear Sir
I have Kelvinator 165L (electra- 2001). While cleaning its Evaporator is puncture, I want to replace the eva & recharge the gas. But I am not able to find customer service contact no in chennai region.
Please reply me
thank you
Prabhakaran
[protected]

Kelvinator — Every thing troubling

Not even Cooling forget about ice water licking from in side the new fridge no respose from your nearest sercice provider or dealer.

please suggest what to do now.

Anupam Tulsyan
Daltonganj - 822101
Jharkhand
Mobile No.[protected]

Kelvinator Refrigerator — my refrigerator is in repair

dear sir/madam,
plz provide us any customer care phone number.We are searching for your company service from past one year but still we cant get any responce from u.

my contact number is:[protected]
Residing in ------chennai

dear sir/madam,
I have a kelvinator refrigirator, it is under repair now. i need your customer care number for repairing it are otherwise plz contact me to my mobile number given below. I send u mail already urs responce is very poor i hve another appliaces in my house of another company they responding us immediatly and getting only a resonable money for that.But yours sevice is very very worse
plz read this atleast .
MY CONTACT NUMBER :[protected]

Repair/Replacement of KELVINATOR Refrigerator, Customer care negligence in responding

dear sir/madam,
I had purchased a Kelvinator Refrigerator on from Juneja Electronics Delhi, and since then this machine has been giving trouble like improper cooling.

When we called customer care they have taken the complaint and given the complaint reference number as DEL[protected] but after multiple calls also nobody has turned up for the last 3 weeks.This is the one of the worst service i have ever seen.

Hoping for receiving your valuable reply at the earliest.

Regards,
Parandeep Singh
(Mob.[protected])

i had purchased a kelvinator refrigerator on capital electronics, kishan ganj delhi 07.
and this machine has been giving trouble like not cooling. i had complaine and service man come at home and gas refilling but last 5 day once again same problem .
hoping for receiving ur valuable reply at the earliest
Regards
shrikrishan [protected], [protected]

Dear sir
I had purchaged a kelvinator Refrigertor from Shiva Electronics MAINPURI U.P. after 5 days of purchaging, this maching giving trouble like NOT COOLING.
When we called customer care through dealer, they have taken the complaint and give complaint No- AGR [protected] but after that nobody has turned up.
I hope for your valuable reply at the earliest
Regards
Rajdeep
[protected]
[protected]

kelvinator fridge 190 ltr — fridge donot cooling

Dear sir
i have purchaged fridge fron sidhi sale at thakkarnagar cross road 28/ 3/2008
Last 3 months cooling is not proper & since last week fridge do not make ice so ther is no cooling
Sir you are requested to look into the matter make necessary arrangement for repair /replacement of your product
My address
A/13 Govardhan park
B/H Krishna nagar township
off-Nicol - Nroda road
Ahmedabad 382346

If you do so i will be opblized of you
thanking you
From
Anil Patel

To,

The manager
Kelvinator Ltd

Dear sir,

I’ve a Refrigerator of Kelvinator since 30 oct. 2007 there is a cooling problem in my refrigerator from last two months . I complained about the problem & my complained no. is but there is no action about the complained.
So please do the needful about my complained

Yours faithfully
Akbar Ansari

Sir,
I had purchased a kelvinator refrigerator Model No: KHP 214 SH, Serial No:[protected], Compressor No:[protected] on 20th July 2009 Bill No: 17727 from Swan Soni Appliances Pvt Ltd Branch Office 4-1-828/B, J.N Road, Beside Ramakrishna Cinema main gate, Abids, Hyderabad, Phone:[protected], which is an Authorized Dealer of Kelvinator. When we start using the refrigerator there has been sound coming from the refrigerator we think that it’s a normal which we initially did not view seriously but by using day by day sound get increased. When we called customer care through dealer on 29th August 09, they have taken the complaint and give complaint No- HYD [protected] but after that nobody has turned up I reported the complaint to my dealer Later I call to customer care number [protected] to which I have reported the matter five times since 29th August 09, but the problem is not rectified.

1. One service agent did visit on 2nd September 09 and said that the compressor needs to be changed

2. Another service agent did visit on 13th September 09 and said same thing that the compressor needs to be changed

3. Another service agent did visit on 23rd September 09 and said same thing that the compressor needs to be changed, but number of days has passed after that but no further action has taken place.

4. On 26th September 09 two service agents did visit from Srinivas Electrical Appliances H. No: 3-3-1008, Opp, Ranga Stores, Kuthibiguda, Koti, Hyderabad-500027, Ph:[protected]. They replaced the compressor and given the Service Challan Note No: 373, but they failed to solve the problem again the sound coming and I talked to their Senior Technician. He said that he will visit and check the problem on the next day but he fails to come.

After that I make a call to customer care on 29th September 09 and I have reported the matter and request them to replace the refrigerator as I am not satisfied with the service which they have taken the complaint and give another complaint No- HYD [protected] and since that problem is not rectified. And on 7th October 09 one technician visit and took the Xerox copies of the required documents and said that I will talk to the manager about this problem and on 15th October 09 another technician visit and check the condition of refrigerator. I said him that after replacing the compressor I am getting the same old sound problem as well as cooling is not getting well and when I am taking out the ice-tray from the freezer I got Electric shock by touching the ice-tray and the technician also noticed it very well he said that it’s a normal Electric problem every refrigerator have this much of shock when you touch the body of it and took the document copies and ask me to write a request letter to the company and I will hand over to the manager for further proceed.

The details of my complaints are given below. I would be grateful if you could help me to replace this refrigerator and provide a better refrigerator which I will be very thankful to you.
(a) Complaint No- HYD [protected] dt 29 August 09
(b) Complaint No- HYD [protected] dt 29th September 09

Hoping for receiving your valuable reply at the earliest.

Regards
Mohammed Amjad Khan
0091-[protected], [protected]

i buy kelvinter fridge 225ltrs from corpoal sales kalol -(north gujarat) 15 june 2009 no working deep frost.i camplain my deler 29 oct 2009.but no any service responce. pls help me.

mr arvind patel
[protected].

Hello Sir,

I am reciding in Vadodara(South Gujarat) and i have purchaged kevinator refrigerator in last month 14th March 2010. The model number of the refrigerator is KFL 185.

After a week of purchage, the cooling is getting lowered continuesly and it gets stop autometically and started as well. At a first glance i thought that it might be the feature to maintain the temperature but it stopped cooling at all before 15 days.

I have filed complaint, AHM[protected], for that but service man came after 3 days and told me that the GAS is choked up and it needs to take at workshop and would take a week to get back.

I have argued and reported that i want to replace it with other refrigerator because i am facing problems in start of the day i purchage it.

But they have refused me to do that and forced me to get repaired it. I convinced by them on the base of the replacement report if i get problem any more.

But till the date they did not come to my home to take the refrigerator for repair and even they are not picking up my phone calls.

So, i am expecting you to give you kind attention to it and solve my problem.

Thanks,
Ramesh Vagh,
Vadodara - 390021
Cell No. - [protected],

dear, sir I`ve purchased kelwinator &electrolux refrizrator since 2008.
In one year refrigirator's cooling system problem.
i complent no.CD22/15 in bharuch custmercare. but no attened our complain local service.

Kelvinator Refrigerator — DOOR BROKEN

I PURCHSE NEW KELVINATOR FROM RAVI MARKETING GONDIA BUT WHEN PACKING OPEN DOOR OF REFRIGRATOR NOT CONNECTED WITH REFRIGRATOR(DISCONNECTED),I ALREDAY COMPLAINT TO THIS DEALER BUT HE TOLD ME COPLAINT AT TOLL FREE NO.

Kelvinator Refrigerator — close

hello sir,
tommorrow some problem created in my refrigerator. So please come and check the refrigerator.as soon

Thanks

Rohit Kukreja. S/o Sh.Gulshan Kukreja
q.no.2 , type-3
old polytechnic colony
Nilokheri Distt (Karnal)
Ph. no. [protected] , [protected] (M)

Kelvinator Refrigerator — TOP DOOR CRACK

I HAVE PURCHASED REFRIGRATOR MODEL NO 16700149 THAT PIECE IS NOT WORKING PROPERLY SO PLS SEND YOUR ENGINEER ON URGENT BASIS AT MY RESIDENTIAL ADDRESS AS BELOW
MR MOTIBHAI VAGHELA
5/110 AMBAVADI
AMBEDKAR COLONY
NR C N VIDHALAYA
AHMEDABAD
(M) [protected]

Kelvinator — High voltage current on body

My appliance gives a high voltage current. After repairing it'll not give the accurate response. I purchase it in the month of July and i,ll registered two complaints till today.

Dear Sir/Madam

I had purchaged a kelvinator Refrigertor from Shiva Electronics MAINPURI U.P. After 1 month of purchasing, this machine give a high voltage current.
When I called the dealer, they have taken the complaint on 18th Aug and and send the engineer of company. They, ll resolved my problem on 23rd Aug. But after 15 days again it;ll give current. I again contact the dealer and the, ll will not send any person to repailed it till today. They will not clear at their point that what is the prob in the machine.

I hope for your valuable response at the earliest

Thanks
Monika
[protected]
[protected]

dear sir/madem
i want to purchase in quantity 271 refrigerator according amount 5000 to 7000 rs.
so kindly plz send or tell about freeze moudle means full infornation iam awaiting.

my contanct no. is
[protected]
email. id.
[protected]@yahoo.co.in

Dear Sir/Madam

I had purchaged a kelvinator Refrigertor from Seth Electronics GondaU.P. After 1 month of purchasing, this machine automatically off and after some 20 or more minutes the refrigetor will be on and also the complain the leakege of water.
When I called the dealer, they have taken the complaint and send the engineer of company. They, ll resolved my problem . But after 10 days again it;ll give all the problems. I again contact the dealer and the, ll will not send any person to repailed it till today. They will not clear at their point that what is the prob in the machine. so sir i want to replace this machine other wise we should go to consumer forum.

I hope for your valuable response at the earliest.

Thanks
deo narayan lal
[protected]/ [protected]

COMPLAINT AGAINST KELVINATOR — WASHING MACHINE NOT WORKING PROPERLY

DEAR SIR/MADAM

I RAJESH KUMAR .I HAVE BEEN IN HECTIC PROBLEM FROM KELVINATOR. IT HAS BEEN MORE

THAN 10 DAYS RAISED AFTER COMPLAINT TO CUSTOMER CARE BUT NOTHING BEEN AFTER TO

MY REQUEST. MY FIRST COMPLAINT AT NOVEMBER 23 2010. FIRST WEEK OF DEC. EXECUTIVE

FROM SERVICE DEP. COME TO MY HOME AND REPAIR THE MACHINE. BUT AFTER 15DAYS THE

MACHINE IS IN SAME PROBLEM. NO EXECUTIVE CAME AT THIS TIME FROM THE DEPATMENT.

CONTACT NO. [protected]

EMAIL ID. [protected]@ YAHOO.IN

THANKS

Kelvinator — refrigerator repair or replacement

Dear sir/ madam,

we are complaint registered in your website[protected] we have no response you have considered to replacement your product. your product problem is RELAY problem we have send the mail .



Best Regards,
D.Yovaraj
[protected].

I have got a kelvinator refrigerator as a gift on march 2011, but its not working since it has been installed as I 've put a complained on your toll free no. but its new what's wrong with the dammm company... i wanna replace it because its compresser is not working.what the f????????? are u manufacturing now give me replacement in any case otherwise I'll go to consumer forum.

nitu jangra

[protected]

dear sir/madam,
I have a kelvinator refrigirator, it is under repair now. i need your customer care number for repairing it are otherwise plz contact me to my mobile number given below. I send u mail already urs responce is very poor i hve another appliaces in my house of another company they responding us immediatly and getting only a resonable money for that.But yours sevice is very very worse
plz read this atleast .
MY CONTACT NUMBER :[protected]

dear, sir I have purchased kelwinator refrizrator since 2008.
In one year refrigirator's cooling system problem.please arrange the service enginears A-1026 saraswati marg gali no.2 mandawali fazalpur delhi 110092. contect no [protected]

Dear Sir/Madam,

This is to inform you that, I had purchased a Kelvinator refrigerator KSP204, INVOICE NO. 646 on 17 Feb-11, from Electro Cottage 40, Sheo charan lal road, Laxaman Bazar, Allahabad, after a month it stop functioning, I have made a complaint to the company in their toll free phone number [protected] on 12th may '11, as my Kelvinator refrigerator is not functioning. No any service representative attended the problem against the complaint. I got a message from company service centre Mr. NAZER ([protected]) will attend complaint number VAR[protected] within 48 hours.

Today is 09th June whole summer session is going to change into rainy and no one from company's side has attended the complaint. In the mean time I have talked to their customer care many times. All the time customer care executives told the same thing that my complaint will be attended very shortly.

I am making this complaint to you as no one from the company is listening my grievance properly. Please look into this matter urgently. For any kind of information feel free to contact me through my email id or mobile no. which are given below.

Address where refrigerator problems need to attend:

Rajesh Jaiswal S/O Mr. Rampyare Jaiswal
Village Post- Jawa, Tehsil Teonthar,
District- Rewa, Madhya Pradesh
Pincode: 486 223
Mobile No. [protected], [protected]
Email : jaiswal.rajrel.[protected]@gmail.com


Best Regards,

Rajesh Jaiswal l AM (Engineering & Planning) l Reliance Power Ltd lShahjahanpur (UP) l Cell 91 [protected]

** "A diamond is merely a lump of coal that did well under pressure/"**

Dear Mr Pawashe,

As per your mail would like to inform you that this is Electrolux Consumer Care so for your concern please contact to Kelvinator Consumer Care.

Please feel comfortable to revert in case of any further assistance

Assuring you of our best attention always.

Regards

PE Electronics Ltd.
Electrolux Care.
----- Original Message -----
From: prafull Pawashe
To: Electrolux Care ; Electrolux Care
Sent: Wednesday, June 01, 2011 9:43 AM
Subject: Fw: urgent



----- Forwarded Message ----
From: prafull Pawashe <pawashe.[protected]@yahoo.com>
To: electrolux.[protected]@pemail.in; electrolux.[protected]@pemail.in
Sent: Sat, 30 April, 2011 8:25:33 PM
Subject: Fw: urgent



----- Forwarded Message ----
From: prafull Pawashe <pawashe.[protected]@yahoo.com>
To: electrolux.[protected]@pemail.in; electrolux.[protected]@pemail.in
Sent: Thu, 7 April, 2011 1:20:43 AM
Subject: Fw: urgent



----- Forwarded Message ----
From: prafull Pawashe <pawashe.[protected]@yahoo.com>
To: electrolux.[protected]@pemail.in
Sent: Mon, 17 January, 2011 9:42:31 AM
Subject: urgent

electrolux.[protected]@pemail.in <electrolux.[protected]@pemail.in>
Sir'
Few months back one of the personnel of Sumaria Shop from Sanpada Navi Mumbai visited at my home and looked
Electroux Kelvinator E5.5 Aurum 16 L Washing Machine and promised us for repaire or replacement of any other machine. After that he never shown his face till now.
I have purched Electroux Kelvinator E5.5 Aurum 16 L Washing Machine from you on 25/10/2008 Invoice No: VA/OCT08/0083(Sales Consultant : Jija Chatte for Rs.11, 250.00 at your Swctor 17, Vashi, Navi Mumbai Shop. Few months after this purchase of this washing machine you have closed down your Outlet-shop in Vashi and shifted somewhere that you had not intimated to me for sale after your service. This Washing machine donot worked satisfactory right from beginning.
Initially after long keeping complains with you, your washing machine personnel kept me promising that the after availing exact spare parts at electroluxinsta service center machine will get me repaired at companies cost.
At present said machine has not yet repaired.
Please do needful to save your GOODWILL
Awaiting Your Reply...

Prafull Pawashe
[protected]@gmail.com

A13, Juhunagar CHS
Pl;36, sector 15, Marathabhavan Road
Vashi, Navimumbai 400703


038a64


v

kelvinator refrigerator and customer care — worst service

this is the second time i am giving the complaint. my sister in law, who is a widow bought a kelvinator refrigerator from modern radios, nr. ajanta talkies, dahod , phone no[protected] , bill no. 18, invoice no. 1714 on[protected], after that regularly there is one or the other problem with the machine and is not functioning normal. every time she has to pay some or the other charges, some time for misfunctioning of the fan, sometime for gas leakage and reloading , water leakage etc. she is tired of the refrigerator and wishes to either get it replaced or repaired thoroughly, the dealer also does not respond properly, please help her in this regard and obelige. my mail id is [protected]@yahoo.co.in

Hi,
i have purchase KELVINATOR Refrijarotar from Kanpur (UP) before 4 month ago but presently this is not working so i logged complain (Comp. No.-LUC[protected]) on 07/08/011 but there nobody come
while i have call 25 times to cust.care.& relogge the many complaint but no response found.if you people unable to provide the service then rply me .otherwise i will go to the consumer forum.
i m also employee of service dept. & i know what is the servevice.
this is verry bad Experience with kelvinator & i will not suggest to anybody that purchase this company product.


Pulak Pandey
[protected]

Dear Sir
I have Kelvinator 180L (- 2011). While cleaning its Evaporator is puncture, I want to replace the eva & recharge the gas. But I am not able to find customer service contact no in agra region.
Please reply me
thank you
rajender
[protected]

Dear sir,
i have purchased the kelvinator electrolux refrigerator 3 years ago n since then i m facing a lot of problems.its not working properly i have complained many times to the dealer SAMTA ELECTRONICS, PANIPAT from where i purchased it but no response of service was obtained in return. this was a very bad experience about your company's product. please reply for your service. should i throw it on the road to publise your product or you can provide any person for the service. please confirm and reply.

thanks
Vaibhav Gulati
[protected]
gulati.[protected]@yahoo.com
472-L Model Town
Panipat(Haryana)

sir meine freeze 2002 mein liya hua hain abhi usmein gas tanki problem kar rahi hain
mujhe acha mackanic chaiyein jo mere freeze ko sahi kar sakhein
sasta sundar or tikau
my contect no .[protected]
[protected]

Dear Sir,
I am Girdhari Sharma, I have purchased a refrigerator of Kelvinator Model N=
o. KFL-195 -WT (Set Serial No.[protected] as on Dated[protected] f=
rom Divine Electronics Mundra (Mobile No.[protected]/[protected]/[protected]).=
It's handle has been broken after only 07 days from purchasing date. Pleas=
e request for you to solve my handle problem as soon as possible.

Regards

Girdhari SharmaMundra.[protected]

I had purchased a Kelvinator Refrigerator on December, 2010 from NEXT Electronics, Aliganj, Lucknow, and since then this machine has been giving trouble like improper cooling and noise problem.

When we called customer care they have taken the complaint on 20th February, 2012 (complaint reference number as LUC[protected]) after 3 days i got a message your complaint has been closed. After getting the message, i had again complaint on 23rd February 2012 (complaint reference number as LUC[protected]) this time they send me a engineer name Mr. Afaq Siddique his mobile no. is [protected], i called him on 24th February 2012, he said i am busy some buddy visit to your house and short out your problem but no buddy was visited and next day i got the same reply "your compliant has been closed". On the 27th i had again compliant to the customer care executive he said engineer visit your home i also contacted to Mr. Afaq Siddique he also told me the same reply but still waiting for visit of engineer.

After multiple calls also nobody has turned up for the last 3 weeks.This is the one of the worst service i have ever seen.

Hoping for receiving your valuable reply at the earliest.

Regards,
Afaq Ahmad.
(Mob.[protected])

Kelvinator Refrigerator — Replacement of defective piece

I bought a kelvinator KGE 193 on 6/4/2012 but the pice was defective .. no cooling at all ... please I need a replacement ....I dont want a repair ..


reply back asap .....

AC NOT WARKING . RAMLAL GUPTA NDI RAOD DORNAPAL-494122 SUKMA (C.G.)

I had purchased a Kelvinator AC on 28.08.11 from NEXT Electronics, BEST PRICE, RAIPUR, and since then this machine has been giving trouble like improper cooling and noise problem.
When we called customer care they have taken the complaint on 17, APRIL(complaint reference number as RAI[protected])after 6 days i got a message your complaint has been closed. After getting the message, SERVICE NUM-[protected] i called him on24-04-12, he said i am busy some buddy visit to your house and short out your problem but no buddy was visited and next day i got the same reply "your complian has been closed


AC NOT WARKING . RAMLAL GUPTA NDI RAOD DORNAPAL-494122 SUKMA (C.G.)
MY MOBILE NUM-[protected]
[protected]

I have purchased Kelvinator refridgerator from V.B.Electornic Vapi. But it is a not working till date . I have raise the complain more times and there service engeeners woud come but they are not a clear the problem and they was every time disscussed and difind the same issue.

Please replace my refridgerator

Please take a action


Thanks And Regards

Jitesh Patel
[protected]

Sirmam,

i had purchased a kelivnator refrigerator mod no.KFE194MS SR NO.[protected] on feb.21
2012 MS HINDUSTAN RADIO CO. PALI BAZAR BEAWAR.but this not working properly and not cooling.i complaints on custtomer care.COMPLAINTS NO-J I-[protected].and mail send on your cusmer care mail address but your mail adress is wrong so this mail is return.

Sorry, we were unable to deliver your message to the following address.

<[protected]@tekcaremail.com>:
Remote host said: 554 5.7.1 <[protected]@tekcaremail.com>: Recipient address rejected: Unknown user or alias [RCPT_TO]
so pls urgent action on complaints.

regards
mukesh sharma
[protected], [protected]
bewar (rajasthan)
305901
[protected]@yahoo.co.in

Dear Sir,

I have purchased 1 no. kelvinator brand 165 Ltr. Refrigerator from one of dealer.

Within short period Refrigerator’s main door bottom hinges [Fiber Hinges] are Broken/damaged due to bad quality of hinges.

Due to crake in fiber/plastic hinges, Door is not closing properly hence all cold air removed outside from gaps & Refg. Compressor is not tripping & I am paying more amt. of electricity bill.

At present refg. in close condition due to removed main from freeze.

I request you to please replace the door with metal hinges.

I hoping from your for your best service to customer after sale of your product.

Hope for your prompt actions.

Thanks & Regards

Kalpesh Patel
Vadodara.
Cell : [protected]
Email : [protected]@yahoo.com

we have purchassed a kelvinator fridge 190 ltrs from m/s hi-sence sales &services p ltd new delhi which is giving a no cooling trouble. the fride is is yet in warrantee period and as such needs attention by the company. to a great surprise we are not able to contact the customer care no. [protected] since two days and no other contact way is available on net. would you plkease help me out. my phone nos are [protected]/[protected].i m at okhla new delhi. S A QAYOOM.A-38 OKHLA VIHAR NEW D
LHI.

I purchased a Kelvinator Refrigerator on oct 2013 from Hyderabad, and since the machine is giving trouble like improper cooling we complaint several times the response they are giving was not good they took some day to come and check, after that they told there is no problem and they replace some parts from that then it starts working after few days the problem continious it happens 3 times now my warrenty is going to end what i have to do please solve my problem again my Refrigerator is not working

THANKS

MAHBOOB KHAN
[protected]

I have purchased refrigerator in kelvinator brand on 13.01.14 from purchase onward I suffered lot of problem in this instrument I feel very bad y I bought this brand with in one year 9 months I faced lot of problem u r not providing proper response with in one month I faced problem I called to customer care I requested to replace but u r person is said not possible wt a service u r providing to customers u have not feel about it and the customer stuff also wost service u r providing now also the instrument again problem wt u will do really very bad I hope I will get proper response from u r end pls cal [protected]

Dear Revathy Sundary Kumar,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team

colling not sufficient

colling not working properly and sometime pump is not working

Dear Vicky chabra,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Dear Vicky chabra,


Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

I had purchased a Kelvinator Refrigerator on[protected] from Arpit Agrotech and since then this machine has been giving trouble like colling problem and autometice on - off.

My old complaint No. is [protected]


Hoping for receiving your valuable reply at the earliest.

Regards,
Lalit Maheshwari
B-66, Alkapuri Ratlam M.P.
(Mob.[protected]) lalit.[protected]@gmail.com

Dear maheshwariji,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Dear maheshwariji,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team

microwave convection oven — not providing demo

I am H.I.KHAN from kalyan purchased a microwave convection oven on dated 23 jan 2009 from NEXT's showroom, murbad road kalyan.but till date no demo provided yet.this is for your information and necessary action.

reference call number -348032

i bought kelvinator oven on 22nd august 2009 from VIjay Sales andheri w since then no demo peronnel turned up on 7th sept the gave me a call and said theyare coming, as i was not availalble at home told them on 8th come at 6 or 5 pm and took half day for the same and now today the ppl are calling me and saying i will be coming at 11 am ...is this the way you train your tele callers to grumble on phone she said if not at 12 am then he will be coming tommorrow ...so for ur demo i should adjust timings according to your conforts or you should see my comfortable timings ...
i got the call for demo from your parel branch
I want an answer for the same as soon as possible

Can I get the Glass Rotating Tray for Kelvinator Microwave Oven KM 235 R9 Model.

Contact : Bangalore [protected]

I also bought kelvinator microwave convection oven from videocon via times group site.

first of all they did not had the model in stock, so they told that they will be supplying videocon, then suddenly after one and half month after they got the kelvinator oven delivered and that too without the invoice.
When i tried to used it it was not working at all and then their service guy the circuit is damaged, they asked for the invoice, these people are so ... that they send the invoice too after 20 days that too by email and without sign on it.
now, when i asked to replace it with a new one, they are telling that they will repair and give it.

that was really a disgusting moment and i thought to never purchase a videocon product in near future.

the people checking for their products pleas please dont prefer videocon or any of its allied brands

i want users manuals for model no. ld25 cbsk-mma

can i get a manual and recipe book of model no:KMG21WT
Serial no:0207KMC21WT 100289

i want to demo for model no. ld25 cbsk-mmz

I have raised complaints three months back for my refrejrator 200L, ( fast colling and bottle rack has been broken) tryied to followup my previous two service request ( raised by with my cell no [protected] )
and every two and three weeks but still not receiving positive resoponse. spoke with customer care on several times but they just doing remider procedure to technician, since last three mothns could you call some one how I can raise this issue to right person or Manager or any high senior escalation team, its very disgusting service from kelvinator company, I have just completed 6 mothns to bought product from kelvinator company and I am facing this issue even I am ready to pay service charges, no one company is taking this much time for customer service even face any problem. please response any via call or mail,

Thanks!

urgent pls call me [protected]------[protected]

KELVINATOR Refrigerator not cooling pls call me [protected]

458FF — Compressor

We purchased a Kelvinator (300 lt) model 458 FF on 23/10/03 from City Palace Electronic PTE Ltd, J-54, Sector -18, Near Gurdwara, Noida for Rs 24, 000 ( Invoice number 22227).
On 21/03/08, there was a problem with the fridge and we called for servicing of the same but we were not able to furnish the original bill of the purchase to show the guarantee period of the same so we had to pay up Rs 4000 for the change of compressor and gas charging etc for the same.
But now we have recovered the original bill of the purchase of the fridge – and since the compressor has a warranty period, we request you to pay us back the amount spent on the change of the compressor – Rs 4, 000. Sonia Electronics F-114 sector 27 Noida compressor no AEQ66 Dated 21.03.08

After so many complaints and so many visits from your technicians our fridge is still not working properly.
We hope to have a favourable response from Kelvinator as we have been loyal to the brand for many years .
We can be contacted on phone number: [protected] Anju PAndey

I DO AGREE WITH THE ABOVE COMPLAINT DETAILED BY MR. B.SREEKUMAR. I TOO HAD A PROBLEM WITH MY NEW KELVINATOR 320 LITRES REFRIGERATOR WHICH WENT WRONG AND STOPPED WORKING FOUR DAYS BACK. AFTER CALLING MORE THAN 15 TIMES (I KEEP ON CALLING THEM FROM MY THREE PHONES AND IT IS HORRIBLE TO HEAR FOR MORE THAN 2-3 HOURS THAT THE PHONE NUMBER IS BUSY) ONE OF THE PHONE IS NOT AT ALL WORKING. IT'S IS HORRIBLE JOB TO GET A WORK DONE THROUGH THE ABOVE NAMED WRETCHED SERVICE PEOPLE OF SO CALLED KELVINATOR. I PLEASE MY TOTAL DISPLEASURE AND MY UTTER DISSATISFACTION OVER KELVINATOR SERVICE. IT IS TIME TO SUSPEND THESE HOME TECH ENGINEERS AND THROW THEM OUT OF KOCHI.

I bought a kalvinator 320 ltrs. fridge on 13.09.2009 which was delivered to me without key and after many complaints yet my fridge is unlocked. Also complaint against water leakage, it is detected that chilled tray screw was missing and the company yet harrasing me as yet chilled tray is unbeared due to missing of screw.I am really doubtful as Kalvinator is in market or business is running by others by the same name as people still going for Kalvinator due to their goodwill in the market. My earnest request, please excange my fridge as I am not happy with the performance of above fridge.

I am stranger to Kelvinator. I have purchased a second hand refrigerator which was o.k. initially and now it is not working. I tried local servicewala being a old one. but he told that compressor to be repaired and will cost around Rs.1750/- . So I am going to give a complaint to kelvinator service centre kochi. Any comments... please guide me.
CHANDRU, KOCHI.