[Resolved] Kelvinator Refrigerator

[Resolved] Kelvinator Refrigerator — horrible servicing

B B.SHREEKUMAR from Pune, Maharashtra

We own a kelvinator Corona-286 litres which after years o[censored]ninterrupted service had a problem. We contacted M/s.HOME TECH ENGINEERS, 32/2977/A3, NR CATHOLIC SYRIAN BANK, ANJUMURY, PONNURUNNY, VYTTILA P.O., KOCHI-16, KERALA- PHONE:[protected]/[protected] who after many reminders came to attend the problem and informed us that the compressor is not working. They took the refrigerator and brought it back by replacing the compressor at a cost of Rs.3, 950/- which was paid vide their DELIVERY CUM COLLECTION NOTE NO.1355 dated 18/03/2008. After two or three days the fridge stopped working and we contacted and informed them. We have called them several times to rectify the problem but to no avail. Since, having used the refrigerator for such a long time we find it difficult to adjust to the situation.We request you to kindly arrange with the firm to rectify the problem at the earliest. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Gopalakrishnan.R

from Pune, Maharashtra

I DO AGREE WITH THE ABOVE COMPLAINT DETAILED BY MR. B.SREEKUMAR. I TOO HAD A PROBLEM WITH MY NEW KELVINATOR 320 LITRES REFRIGERATOR WHICH WENT WRONG AND STOPPED WORKING FOUR DAYS BACK. AFTER CALLING MORE THAN 15 TIMES (I KEEP ON CALLING THEM FROM MY THREE PHONES AND IT IS HORRIBLE TO HEAR FOR MORE THAN 2-3 HOURS THAT THE PHONE NUMBER IS BUSY) ONE OF THE PHONE IS NOT AT ALL WORKING. IT'S IS HORRIBLE JOB TO GET A WORK DONE THROUGH THE ABOVE NAMED WRETCHED SERVICE PEOPLE OF SO CALLED KELVINATOR. I PLEASE MY TOTAL DISPLEASURE AND MY UTTER DISSATISFACTION OVER KELVINATOR SERVICE. IT IS TIME TO SUSPEND THESE HOME TECH ENGINEERS AND THROW THEM OUT OF KOCHI.

gouri chowdhury

from Pune, Maharashtra

I bought a kalvinator 320 ltrs. fridge on 13.09.2009 which was delivered to me without key and after many complaints yet my fridge is unlocked. Also complaint against water leakage, it is detected that chilled tray screw was missing and the company yet harrasing me as yet chilled tray is unbeared due to missing of screw.I am really doubtful as Kalvinator is in market or business is running by others by the same name as people still going for Kalvinator due to their goodwill in the market. My earnest request, please excange my fridge as I am not happy with the performance of above fridge.

chandrasekaran s

from Thiruvananthapuram, Kerala

I am stranger to Kelvinator. I have purchased a second hand refrigerator which was o.k. initially and now it is not working. I tried local servicewala being a old one. but he told that compressor to be repaired and will cost around Rs.1750/- . So I am going to give a complaint to kelvinator service centre kochi. Any comments... please guide me.
CHANDRU, KOCHI.