[Resolved]  Kelvinator Refrigerator — Repair/Replacement of KELVINATOR Refrigerator ,Customer care negligence in responding

Dear Sir/Madam

I had purchaged a kelvinator Refrigertor from Seth Electronics GondaU.P. After 1 month of purchasing, this machine automatically off and after some 20 or more minutes the refrigetor will be on and also the complain the leakege of water.
When I called the dealer, they have taken the complaint and send the engineer of company. They, ll resolved my problem . But after 10 days again it;ll give all the problems. I again contact the dealer and the, ll will not send any person to repailed it till today. They will not clear at their point that what is the prob in the machine. so sir i want to replace this machine other wise we should go to consumer forum.

I hope for your valuable response at the earliest.

Thanks
deo narayan lal
[protected]/ [protected]

COMPLAINT AGAINST KELVINATOR — WASHING MACHINE NOT WORKING PROPERLY

DEAR SIR/MADAM

I RAJESH KUMAR .I HAVE BEEN IN HECTIC PROBLEM FROM KELVINATOR. IT HAS BEEN MORE

THAN 10 DAYS RAISED AFTER COMPLAINT TO CUSTOMER CARE BUT NOTHING BEEN AFTER TO

MY REQUEST. MY FIRST COMPLAINT AT NOVEMBER 23 2010. FIRST WEEK OF DEC. EXECUTIVE

FROM SERVICE DEP. COME TO MY HOME AND REPAIR THE MACHINE. BUT AFTER 15DAYS THE

MACHINE IS IN SAME PROBLEM. NO EXECUTIVE CAME AT THIS TIME FROM THE DEPATMENT.

CONTACT NO. [protected]

EMAIL ID. [protected]@ YAHOO.IN

THANKS

Kelvinator — refrigerator repair or replacement

Dear sir/ madam,

we are complaint registered in your website[protected] we have no response you have considered to replacement your product. your product problem is RELAY problem we have send the mail .



Best Regards,
D.Yovaraj
[protected].

I have got a kelvinator refrigerator as a gift on march 2011, but its not working since it has been installed as I 've put a complained on your toll free no. but its new what's wrong with the dammm company... i wanna replace it because its compresser is not working.what the f????????? are u manufacturing now give me replacement in any case otherwise I'll go to consumer forum.

nitu jangra

[protected]

dear sir/madam,
I have a kelvinator refrigirator, it is under repair now. i need your customer care number for repairing it are otherwise plz contact me to my mobile number given below. I send u mail already urs responce is very poor i hve another appliaces in my house of another company they responding us immediatly and getting only a resonable money for that.But yours sevice is very very worse
plz read this atleast .
MY CONTACT NUMBER :[protected]

dear, sir I have purchased kelwinator refrizrator since 2008.
In one year refrigirator's cooling system problem.please arrange the service enginears A-1026 saraswati marg gali no.2 mandawali fazalpur delhi 110092. contect no [protected]

Dear Sir/Madam,

This is to inform you that, I had purchased a Kelvinator refrigerator KSP204, INVOICE NO. 646 on 17 Feb-11, from Electro Cottage 40, Sheo charan lal road, Laxaman Bazar, Allahabad, after a month it stop functioning, I have made a complaint to the company in their toll free phone number [protected] on 12th may '11, as my Kelvinator refrigerator is not functioning. No any service representative attended the problem against the complaint. I got a message from company service centre Mr. NAZER ([protected]) will attend complaint number VAR[protected] within 48 hours.

Today is 09th June whole summer session is going to change into rainy and no one from company's side has attended the complaint. In the mean time I have talked to their customer care many times. All the time customer care executives told the same thing that my complaint will be attended very shortly.

I am making this complaint to you as no one from the company is listening my grievance properly. Please look into this matter urgently. For any kind of information feel free to contact me through my email id or mobile no. which are given below.

Address where refrigerator problems need to attend:

Rajesh Jaiswal S/O Mr. Rampyare Jaiswal
Village Post- Jawa, Tehsil Teonthar,
District- Rewa, Madhya Pradesh
Pincode: 486 223
Mobile No. [protected], [protected]
Email : jaiswal.rajrel.[protected]@gmail.com


Best Regards,

Rajesh Jaiswal l AM (Engineering & Planning) l Reliance Power Ltd lShahjahanpur (UP) l Cell 91 [protected]

** "A diamond is merely a lump of coal that did well under pressure/"**

Dear Mr Pawashe,

As per your mail would like to inform you that this is Electrolux Consumer Care so for your concern please contact to Kelvinator Consumer Care.

Please feel comfortable to revert in case of any further assistance

Assuring you of our best attention always.

Regards

PE Electronics Ltd.
Electrolux Care.
----- Original Message -----
From: prafull Pawashe
To: Electrolux Care ; Electrolux Care
Sent: Wednesday, June 01, 2011 9:43 AM
Subject: Fw: urgent



----- Forwarded Message ----
From: prafull Pawashe <pawashe.[protected]@yahoo.com>
To: electrolux.[protected]@pemail.in; electrolux.[protected]@pemail.in
Sent: Sat, 30 April, 2011 8:25:33 PM
Subject: Fw: urgent



----- Forwarded Message ----
From: prafull Pawashe <pawashe.[protected]@yahoo.com>
To: electrolux.[protected]@pemail.in; electrolux.[protected]@pemail.in
Sent: Thu, 7 April, 2011 1:20:43 AM
Subject: Fw: urgent



----- Forwarded Message ----
From: prafull Pawashe <pawashe.[protected]@yahoo.com>
To: electrolux.[protected]@pemail.in
Sent: Mon, 17 January, 2011 9:42:31 AM
Subject: urgent

electrolux.[protected]@pemail.in <electrolux.[protected]@pemail.in>
Sir'
Few months back one of the personnel of Sumaria Shop from Sanpada Navi Mumbai visited at my home and looked
Electroux Kelvinator E5.5 Aurum 16 L Washing Machine and promised us for repaire or replacement of any other machine. After that he never shown his face till now.
I have purched Electroux Kelvinator E5.5 Aurum 16 L Washing Machine from you on 25/10/2008 Invoice No: VA/OCT08/0083(Sales Consultant : Jija Chatte for Rs.11, 250.00 at your Swctor 17, Vashi, Navi Mumbai Shop. Few months after this purchase of this washing machine you have closed down your Outlet-shop in Vashi and shifted somewhere that you had not intimated to me for sale after your service. This Washing machine donot worked satisfactory right from beginning.
Initially after long keeping complains with you, your washing machine personnel kept me promising that the after availing exact spare parts at electroluxinsta service center machine will get me repaired at companies cost.
At present said machine has not yet repaired.
Please do needful to save your GOODWILL
Awaiting Your Reply...

Prafull Pawashe
[protected]@gmail.com

A13, Juhunagar CHS
Pl;36, sector 15, Marathabhavan Road
Vashi, Navimumbai 400703


038a64


v

kelvinator refrigerator and customer care — worst service

this is the second time i am giving the complaint. my sister in law, who is a widow bought a kelvinator refrigerator from modern radios, nr. ajanta talkies, dahod , phone no[protected] , bill no. 18, invoice no. 1714 on[protected], after that regularly there is one or the other problem with the machine and is not functioning normal. every time she has to pay some or the other charges, some time for misfunctioning of the fan, sometime for gas leakage and reloading , water leakage etc. she is tired of the refrigerator and wishes to either get it replaced or repaired thoroughly, the dealer also does not respond properly, please help her in this regard and obelige. my mail id is [protected]@yahoo.co.in

Hi,
i have purchase KELVINATOR Refrijarotar from Kanpur (UP) before 4 month ago but presently this is not working so i logged complain (Comp. No.-LUC[protected]) on 07/08/011 but there nobody come
while i have call 25 times to cust.care.& relogge the many complaint but no response found.if you people unable to provide the service then rply me .otherwise i will go to the consumer forum.
i m also employee of service dept. & i know what is the servevice.
this is verry bad Experience with kelvinator & i will not suggest to anybody that purchase this company product.


Pulak Pandey
[protected]

Dear Sir
I have Kelvinator 180L (- 2011). While cleaning its Evaporator is puncture, I want to replace the eva & recharge the gas. But I am not able to find customer service contact no in agra region.
Please reply me
thank you
rajender
[protected]

Dear sir,
i have purchased the kelvinator electrolux refrigerator 3 years ago n since then i m facing a lot of problems.its not working properly i have complained many times to the dealer SAMTA ELECTRONICS, PANIPAT from where i purchased it but no response of service was obtained in return. this was a very bad experience about your company's product. please reply for your service. should i throw it on the road to publise your product or you can provide any person for the service. please confirm and reply.

thanks
Vaibhav Gulati
[protected]
gulati.[protected]@yahoo.com
472-L Model Town
Panipat(Haryana)

sir meine freeze 2002 mein liya hua hain abhi usmein gas tanki problem kar rahi hain
mujhe acha mackanic chaiyein jo mere freeze ko sahi kar sakhein
sasta sundar or tikau
my contect no .[protected]
[protected]

Dear Sir,
I am Girdhari Sharma, I have purchased a refrigerator of Kelvinator Model N=
o. KFL-195 -WT (Set Serial No.[protected] as on Dated[protected] f=
rom Divine Electronics Mundra (Mobile No.[protected]/[protected]/[protected]).=
It's handle has been broken after only 07 days from purchasing date. Pleas=
e request for you to solve my handle problem as soon as possible.

Regards

Girdhari SharmaMundra.[protected]

I had purchased a Kelvinator Refrigerator on December, 2010 from NEXT Electronics, Aliganj, Lucknow, and since then this machine has been giving trouble like improper cooling and noise problem.

When we called customer care they have taken the complaint on 20th February, 2012 (complaint reference number as LUC[protected]) after 3 days i got a message your complaint has been closed. After getting the message, i had again complaint on 23rd February 2012 (complaint reference number as LUC[protected]) this time they send me a engineer name Mr. Afaq Siddique his mobile no. is [protected], i called him on 24th February 2012, he said i am busy some buddy visit to your house and short out your problem but no buddy was visited and next day i got the same reply "your compliant has been closed". On the 27th i had again compliant to the customer care executive he said engineer visit your home i also contacted to Mr. Afaq Siddique he also told me the same reply but still waiting for visit of engineer.

After multiple calls also nobody has turned up for the last 3 weeks.This is the one of the worst service i have ever seen.

Hoping for receiving your valuable reply at the earliest.

Regards,
Afaq Ahmad.
(Mob.[protected])

Kelvinator Refrigerator — Replacement of defective piece

I bought a kelvinator KGE 193 on 6/4/2012 but the pice was defective .. no cooling at all ... please I need a replacement ....I dont want a repair ..


reply back asap .....

AC NOT WARKING . RAMLAL GUPTA NDI RAOD DORNAPAL-494122 SUKMA (C.G.)

I had purchased a Kelvinator AC on 28.08.11 from NEXT Electronics, BEST PRICE, RAIPUR, and since then this machine has been giving trouble like improper cooling and noise problem.
When we called customer care they have taken the complaint on 17, APRIL(complaint reference number as RAI[protected])after 6 days i got a message your complaint has been closed. After getting the message, SERVICE NUM-[protected] i called him on24-04-12, he said i am busy some buddy visit to your house and short out your problem but no buddy was visited and next day i got the same reply "your complian has been closed


AC NOT WARKING . RAMLAL GUPTA NDI RAOD DORNAPAL-494122 SUKMA (C.G.)
MY MOBILE NUM-[protected]
[protected]

I have purchased Kelvinator refridgerator from V.B.Electornic Vapi. But it is a not working till date . I have raise the complain more times and there service engeeners woud come but they are not a clear the problem and they was every time disscussed and difind the same issue.

Please replace my refridgerator

Please take a action


Thanks And Regards

Jitesh Patel
[protected]

Sirmam,

i had purchased a kelivnator refrigerator mod no.KFE194MS SR NO.[protected] on feb.21
2012 MS HINDUSTAN RADIO CO. PALI BAZAR BEAWAR.but this not working properly and not cooling.i complaints on custtomer care.COMPLAINTS NO-J I-[protected].and mail send on your cusmer care mail address but your mail adress is wrong so this mail is return.

Sorry, we were unable to deliver your message to the following address.

<[protected]@tekcaremail.com>:
Remote host said: 554 5.7.1 <[protected]@tekcaremail.com>: Recipient address rejected: Unknown user or alias [RCPT_TO]
so pls urgent action on complaints.

regards
mukesh sharma
[protected], [protected]
bewar (rajasthan)
305901
[protected]@yahoo.co.in