[Resolved] Kent RO — not attending complaints | |||
all the customer care excutive are very rude while talking to the customers . i had a problem on my kent ro and nobody attended my complaint and when i call back to the sevice centre i got a very agressive reply.....pls dnt ever buy kent ro coz after one year when there warranty is over they will really irritate you..... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Sir,
This is to inform you that we have an AMC of our kent RO water purifier from M/S FAIR SERVICES (KENT SERVICE) Agra .My waterpurifer is not working properly for past one month and on complaining continuously around 20to 30 times for last 20-25 days no service is been provided to us & everyday they replied that service will be provided within 1 or 2 days.It seems it was deliberately done to avoid providing service as my AMC expires on 01.05.15.Kindly look into the matter otherwise I have no option except filling an complaint with Consumer Court.
Thanks & Regards
Rohit Jain
[protected]
This is to inform you that we have an AMC of our kent RO water purifier from M/S FAIR SERVICES (KENT SERVICE) Agra .My waterpurifer is not working properly for past one month and on complaining continuously around 20to 30 times for last 20-25 days no service is been provided to us & everyday they replied that service will be provided within 1 or 2 days.It seems it was deliberately done to avoid providing service as my AMC expires on 01.05.15.Kindly look into the matter otherwise I have no option except filling an complaint with Consumer Court.
Thanks & Regards
Rohit Jain
[protected]
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Kent, R.O — complaint is not being attended
Dear sir,I had comlaint to Kent R.O System on 15/4/10 vide complaint No. 376514 given by the Co. and it was committed to atain the complaint by 16/410.
Despite giving repeated call to the co. on customer care no.[protected] no one has come to see the problem in my R.O.
Imagine, in yhis summer what problem we would be facing.
I want the Co. first to atten the complaint and lso the person authorise to see the complaint ,to be punished for this.
Thanks,