Kent RO Complaints & Reviews

I PURCHASE A KENT WATER PURIFIER, FROM THE THE FIRST DAY IT IS NOT WORKING LIKE THE ITS ADVERTIESMENT SHOWN IN THE TV CHANELS. I COMPPLAINT TO COMPANY BUT NO RESPONE.
SO I REQUES TO THE PEOPLE WHO THINK TO BUY KENT PRODUCT DONT BUY KENT PRODUCT BECAUSE THERE IS NO AFTER SALES SERVICE OF COMPANY. IF YOU WANT TO WASTE YOUR MONEY ONLY THEN BUY KENT PRODUCTS....

I am having Kent UV water purifier for last four years. Every year I am facing problem for the AMC and for the services ,of the same. Every year I get to know the service-dealer is changed . The new dealer asks for HEFTY AMOUNT for AMC . Secondly; they insist on going for On call basis service When contacted to your Regional service manger ( Mr Jaiprakash ) on his phone [protected] ; he also states that our company has not fixed any AMC charges...

Called Kent RO Service as the KEnt RO has stopped working. They say they can service only after two days because of the holidays. If the motto is Purest, healthiest,tastiest water, "Always" is missing from their logo and tantrum of sales pitch?

Further, no response when you call them at their listed toll free number, and no number listed on their website for their Bangalore office. Do you care for your customers to...

Dear Sir,

We bought Kent RO water system a couple of years back in Delhi. Now we have shifted to Hyderabad and staying in Madhapur. We are facing lot of problems with the Kent RO machine. it is giving us one or the other problem. Whenever, we complaint them, a person will come and rectify it and again within 15 days the problem is persisting. The spare parts which they use, is of inferior quality and the technicians come...

I Have purchase Kent water purifier before 25 days but i have face a problame .After fill up the 8 liter tank the westege water contenusley flow through out the day .I have complane the local office several time at Golmuri ,Jamshedpur. Ph .no-[protected] they give the complane no.260. after that the person visit my house and check the purifier and told me solve the problame . But at present the problame is same the wastage water are contenusley...

We are using Kent Excel Water Purifier for the past 5 years. On 12.07.11 we approached Kent through you toll free No.[protected] for a service call. They in turn given Mr. Ramachandran's Mobile No.[protected]. Mr.Ramachandra's advice us to call Phone No.22262224 to request for a Service Call. We have registered a Service Call on 12.07.2011 with VGM Enterprises to rectify the problem we are facing with our Water Purifier.br...

Hi ,

I bought Kent from authorised dealer fo gurgaon as per KENT advertisement in Times of India last month .
1. There is water leakeage from tank , i complained to
dealer ( this could have been checked during installation ).He said he
logged a complaint with KENT , but nobody tunred till date ( now
almost 20 days)
2. Now This is not even worse , from yesrteday onward this stopped
water...

I CALL TO LOCAL NO.[protected],[protected] MAXIMUM NUMBER OF TIME
BUT THEY NOT COME AT LEAST ONCE.DUE TO THAT WE FACE PROBLEM
WATER IS BAD SMELL WHEN DRINK.
SO,I REQUEST TO TAKE NECESSARY ACTION...

I have bought a Kent – RO system from our local dealer- at Salem in Tamil nadu.

This model is the latest one RO GRAND+ with the lot of Automatic control options. But I faced no. of complaints within short span of time.

1) Within two months, the low pressure cut off switch in the water inlet line got a problem and unit got frequent cut-in and cut out. When the service person checked the same and suspected...

Dear Customers,
I purchased Kent GOLD storage water purifier and wanted to replace its UF membrane.
I called their customer service and they only made me wait for a long and gave a number.
When I called that number, nobody responded.
I emailed them for replacement o[censored]F membrane but till date no reply from Kent.
Kent doesn't provide after sells service..
The worst service center I have come across...br...

Its limit to weight for someone's patience. I have brought kent water UF gravity purifier and within 1 week its UF membrane looking like injection broke. I have made N nos. of calls to Customer care in Delhi, mumbai . Its totaly waste of time.
Kent Service is yuuuuuukkkkkkkkkkkk. Guys please dnt go for any kent product. Because i[censored] need any service then there is no one available. I m continuously taking its follw up from last...

I am a qualified Mechanical Engineering graduate with 36 years experience in PHED. I got installed a KENT GRAND MINERAL RO M/C No[protected] in Nov/Dec2006 through dealer of the Co. at Jaipur.Since then the SMPS(Adopter) of this purifier getting frequent failures which I had to get replaced by paying every time high cost of new Co's adopter and high service charges in addition to stopping the water supply. On repeated requests to Company,...

I had puchased a Kent Excell RO filter from M/s Durga Marketing, Ludhiana. The filter works fine but the original cartridges (or say filter candles) are not available in the market. I had contacted the company at[protected] with Mr Shekhar also on 19th july, 2011, to which they replied that the excell model is not directly manufactured by KENT, rather they source it from some other company so they do not provide the original kent marked...

my Kent Maxx Uv+Uf purification system is not work properly
filter choked and over flow problem.
after replce still this problem to have....

Hello,

I have purchased Kent RO (Big Brand) three months ago.Every month this machine malfunctioning some time beeping,no power,choking,water leaking.This is worst example of electronic item I have purchased in my life .Kent RO is almost double in price compare to local ones .But local ones is much better that Knet RO previously at my home local RO was installed.

If any official from Kent is listening do replybr...

WE BOUGHT KENT WATER PURIFIER ON 11 JUNE 2011. THE COMPANY REPRESENTATIVE CAME TO INSTALL IT ON 12 JUNE 2011. THERE WAS AN ALARM SOUND WHEN HE FIXED IT AND HE SAID THAT THE FILTER IS BROKEN.
WE CONTACTED THE CUSTOMER CARE AS WELL AS THE HEAD OF THE CUSTOMER CARE, MR,MATHREJA MORE THAN 5- 10 TIMES DAY BUT THEY HAVE TILL DATE NOT REPLACED THE RO SYSTEM WITH A NEW SYSTEM. THEY SAID THAT WE WILL REPLACE THE ENTIRE SYSTEM AS IT IS MANUFACTURE...

YOR TECHNICAL PERSON VISITED AT MY RESIDANCE FOR THREE TIMES
BUT TILL DATE THEY ARE NOT ABLE TO SOLVE THE OVERFLOW PROBLEM I WANT TO RETURN YOU PRODUCT....

Subject: complaint of KENT ro - DLDT 23564

I PANKAJ GARG R/O 93 JAMNA APARTMENTS SECTOR-9,ROHINI , DELHI-110085,
USING KENT SERVICES FOR THE LAST 2 YEARS, AND DESPITE OF SEVERAL SIMILAR COMPLAINTS ABOUT RO ( WHICH IS IN AMC), IT HAS NOT BEEN RECTIFIED YET .

MOREOVER I AM TRYING TO COMPLAINT ON PHONE BUT IT HAS NOT BEEN ATTENDED AFTER HOLDING THE LINE FOR 10 MINUTES MANY TIMES ON NUMBER-[protected].br...

Dealer has probably provided fraudulent product. Since two months product is out of order. . Product is under warranty. . No action even by the company. . Dealer is not providin the needful service. .

Please take action....

Your service is pathetic .I wont buy Ro kent ever in my life ever............... your product sucks and more than your product your service sucks............. you people have opened a fraud company to get money from your first time customer...... i bet once people have used it they will never buy it in their whole life.........