Kent RO Complaints & Reviews

I had purchased Kent Grand+ , sl no KR[protected] on dated 22/03/10.

While buying I had great thrust on product, its quality and services. It is really disheartening that within 3 months my trust got shattered. It failed on 24th June Evening. Which has raised finger on quality of product. For entire year no one came to service the product in proactive manner which was committed as the time of sale.

Later based...

Sir,

This is to inform you that i purchased one KENT Grand+ water purifier vide invoice No. 2803 ; dated 30.06.12 issued by UNIQUE WATER PURIFIER PVT. LTD., 19, South Purbanchal Road, Kolkata-700078 and the same was installed by company staff at my home & our family keep on drinking the kent water. But that installation was totally wrong because from 30.06.12 onwards there was a problem that after filling the chamber of...

• Kent Mineral RO was bought vide Invoice no. 7 SM 10000787 Book no. 7SM-0016 Dated.10/07/2010
• It cost me Rs.14750 in exchange offer with an Inalsa RO
• We got the AMC done for the Kent RO system on 6th July 2011 wide cheque no 405195 for Rs1800/-.
• AMC was again renewed on 09/07/2012 vide cheque no 409880
• On 14th April 2012, the carbon filter burst for which the complaint was lodged on 16th April...

We have a KENT-RO water purifier installed in our house. Around 4 months back, KENT developed a problem (it was not delivering water) and we called the technicians to fix it. He replaced couple of part and made a huge bill. within few days again problem started coming up. We again called but no one attended in the free look period (if technicians comes no service charge will be charged). Again we kept on complaining and technician came after...

WE HAVE PURCHASED KENT EXCELL + ON 21/10/2011 AT RS.15500/- THROUGH BILL NO.9805, DT 21/10/2011, SERIAL NO.KR[protected], EUROLUX ENTERPRISES, SANGLI - PH.[protected], CELL :[protected]. THERE IS PROBLEM IN PURIFIER AND TOTALLY STOPPED WE TILL NOW COMPLAINTED ABOUT 50 -70 TIMES FROM 2 MONTHS AND STILL THE MACHINE IS IN WARRANTY PERIOD , AND THEY ARE NOT AT ALL RESPONDING REGARDING THE COMPLAINT . DUE TO THIS MACHINE PROBLEM OUR FAMILY MEMBERS...

This is in regards to my kent water purifier. Immediately, after completion of 1 year of warranty service, my water purifier started over-ftowing
( no automatic water cut-off & overflow from storage tank ). Till date, 7-8 times.the so-called authorized service personnel have attended, charged in thousands at each service for spares replacement cost + service charges, but till date the problem remains un-solved &
the...

I bought a kent excell plus model water purifier on October 24, 2011. Within one week the tank was disfunctional. It was changed.Then withing 4 weeks the entire kitchen was flooded because the casing was leaking that we replaced that too. So far kent has replaced practically everything except the main machine. All this within warranty. After paying 15,000 rs this machine has had a problem every 4 or 5 weeks. The company refuses to replace...

I TOOK KENT WATER PURIFIER ON 23/9/2011.ON 19/5/2012 IT GOT PROBLEM.IGAVE COMPLAINT,AFTER 2 DAYS COMPLAINT HAS BEEN ATTENDED,AND AGAIN IT GOT PROBLEM I GAVE COMPLAINT YESTERDAY i.e.26/6/2012 AND TODAY IS 27/6/2012 NIGHT 10 PM,STILL THERE IS NO SERVICE PERSON ATTENDED.THIS IS THE SERVICE I AM GETTING FROM KENT WATER PURIFIERPRODUCT./ B.SRINIVAS RAO.PURCHASED AT MAHAVEER'S,RP ROAD,SECUNDERABAD.(AP)SERIAL NO IS;KR[protected]....

all the customer care excutive are very rude while talking to the customers . i had a problem on my kent ro and nobody attended my complaint and when i call back to the sevice centre i got a very agressive reply.....pls dnt ever buy kent ro coz after one year when there warranty is over they will really irritate you........

My Kent RO Water Purifier is under AMC with the manufacturing firm. On Saturday, 16 Jun 2012, I registered a request on phone no 4669666 for servicing the machine as the water quality has gone bad. The request was duly registered under No.263646. I have been following up my request for the list six days and every time I am told that someone will come to attend the machine. But no one has come so far. I have also tried to contact one...

Dear Sir/Ma’am,
I bought a Kent Water Purifier on 07.03.2012. The Model is Kent Grand+, Serial Number KR[protected]. Invoice number : 2176, Invoice Date : 05.03.2012.
As I knew the tap water in our area is of a very bad quality, I asked the guy who came to our home for demonstration that if the system would be good for our area also. And I was convinced that the Model was very good for all areas.
But, we never got the...

Hi,

This is to formally raise a concern with requisite stakeholders in Kent RO Systems for the suffering and distress caused by the Kent RO team in Bangalore. We've been victims of there service centers and feel cheated.

We installed the Kent RO system installed 2009 and it seemed to work well for first few years. As like any system, the parts were refreshed to maintain quality of the service in this case...

Sir,
This is to state that i have purchased kent wonder water purifier on 4th april 2012.The serial no is KR[protected].It was purchased from Prithvi electronics, Akaashganga,Supela(bhilai).

From 4th june 2012 i have lodged a complain that my purifier has some issues.The service provider has forwarded my complain to a technician Joseph.Without attending my complain he tells Prithvi electronics that he has attended my complain.After...

I got this KENT GOLD WATER PURIFIER couple of year back. i wanted to get its UF MEMBRANE & SYRINGE replaced so i requested a shop person to give me the number of concern person from KENT. and for which he gave me 2 numbers. when i called on the first number (on 4th June 2012) the response i received was to call on the second one...and when i called the 2nd number i was given another number to call.
when i called the 3rd number...

This is in regards to the Kent Water Purifier, I had Purchased, 2-3 Years ago. Immediately, after the Warranty Period Expired, the water started Overflowing from the Purifier, spilling All over the House. Repeatedly Complaints have been Lodged, both at the Regional Service Center and also at the National Service Center, but All in Vain. Close to Rs.7000/ has been spent, Parts Replaced, Service Charges spent, but the Problem has yet to be...

I am using KENT RO system for 2 months now. It is normally been advised that TDS level for daily consumption should be in range of 40-60, but KENT RO which comes with tag line of "TDS control" stands false when it starts giving water in the range of 10-70. consuming low level of TDS will make us used to it and higher chances of getting ill after having outside water.
when contacted service engineer his answer was "Supply...

Dear Sir/Madam

I'm Vidhyagaran.

I purchased "Kent Grand+" from GIRIYAS Nungambakkam on[protected], may be after 8 pm, todays is 5th day from the date of purchase but product not installed. After some 10 times of follow-up, we got call from Kent service saying that my place is not in their region, border of Chennai (Mangadu-for your information now mangadu is in city limit, pls chk the postal code-600122),...

dear sir/madam
i had puchased kent purifier model no-Kent MAXX Sr no - KR11041890 . purchage date 28 Apr 12.@ Rs 7950/- invoice no 404dated 28 aaaaaaapr12.following defects are occur.
(a) UV Lamp not working
(b) Not filtering properly.
purchaging shop- Sri sai Marketing, Shivam complex,opp- Plaza cinema Ranchi.
sir it is very grateful to you i[censored] do needful. i complain to near kent purifier but kent...

I have a Kent RO installed and after 2 months of regular use the adaptor went faulty and was replaced. Thereafter again within 2 months the water purifier mal functioned and would not work properly so a complaint was logged on Apr 14 2012. I had specifically instructed that since we are a working couple we need the engineer to attend to our call after 6 pm or then on Saturdays after 4 pm. One sat we were told that he will visit around 6-...

I have taken AMC for my KENT RO System but no-one is bother to attend its service even after putting mails 2-3 times in last 15 days.

They are just bother at the time of renewal of AMC and collection of money after that NO SERVICE....