Kingfisher Airlines Complaints & Reviews

Hi

This is disha from Mumbai. I'm a frequent traveller in Kingfisher but i dont know the company appoint some rediculos girls as GSA in your airlines. This girls are really working for there buisness not for the kingfisher i can give a example of one girl Ritu Bhure working in Bangalore for your company but mostly this girls have a great business working over there i want to know why the senior authorities are not taking any decissions about these girls. me being a girl i'm ashamed to say this to any other girl. I think you will take necessary steps and clear this issue. I love the airlines but not this..

Regards.,
Disha

This was our first time, we all had preferred your KINGFISHER AIRLINES to travel from Jammu to Pune on 14th May 2009.
> My PNR no = OEWVWH & Flight nos = IT655 & IT152
>
> And so i had booked in April, total 12 tickets for all my family members directly from your Goa office.We had paid approx Rs.60, 000 for this travel thru your regular Kingfisher airlines flight which included Jain lunches for us as commited on! our e-ticket.Firstly due to delay in your flight, we had to wait for 2 hours at Jammu airport. Instead of 12, the flight departed at 2 pm.
> Secondly we were shocked to hear from your officials that our flight has been downgraded to Kingfisher Red due to internal cost cutting & we had no choice to travel from Jammu to Delhi via flight no.IT655 & Delhi to Pune flight no.IT152 thru Kingfisher RED flight which has lesser fare & no meals.
> Lastly we were given LIGHT SNACKS instead of VEG / JAIN LUNCH which was commited as per our e-ticket & we had to suffer as we had started our journey early morning from Jammu & reached Pune late @ evening 7 pm.
>
> As assured at that time by your airport officials & Pune callcentre executive Cheryl Sharma on 14th May, we would get the refund of difference fare within 7 days.After reaching Pune, the same was re-confirmed by Pune callcentre manager Meghna. The same is also recorded in your callcentre system.
>
> So pls update urgently the status & refund us the diffe rence amount otherwise we will feel as cheated.
> For more details / passenger names pls contact me on [protected]. Hoping for your positive & early revert.
>
>
> Thanks & Regards,
ASHISH GUJARATHI
ICICI BANK LTD - RPC HEAD, RPC GOA, Panjim, Goa - 403001.Tel nos[protected] / [protected]

Hi sir,

I am srinivasan chandrashekar from bangalore was selected for kingfisher airlines as cargo agent on april 30th 2009 and still havent got my offer letter and not yet joined. Sir i was working previously in b.p.o industry and when i was selected for this company i have quit the previous company. Currently i am financial crisis, So please look in to this matter and inform me about my date of joining. I love to work with king fisher airlines.My e mail id would be [protected]@yahoo.com.conatct no:[protected].


Thank you

your's faith fully
C. srinivasan.

I booked a Pune to Delhi ticket in Kingfisher Airlines that was scheduled to depart from Pune at 6:40 0n 26 June 2009 and was supoose to reach Delhi at 20:30 on 26 June 2009 but on the day of journey and thus I booked a train ticket which was from New Delhi at 11:45 on 26 June itself. But as on the day of journey they have suddenly rescheduled the travel timing to 20:40 now I just cannot catch my train becuase it will reach Delhi at 22:30 and in no way I can reach from airport to railway station at 11:45.

When I asked them to shift me to some othet flight they said they don't have any other flight and when I said that shift me to some other carrier [airline] they said they have no provision of that. When I said what compensation do I get out of this inconvebience and trouble they said the best I can get is cancellation of tickets and my amount will be refunded.

flight details :
reservation code : NDNKYS
date of journey : fri, June 26, 2009
flight name : Kingfisher Airlines, IT 0153

Please do the needful so that I get the compensation that I rightly deserve for the irresposible and unsatisfactory treatment and from Kingfisher airlines.

I am Pursuing Engineering in SASTRA University Tanjore Tamil Nadu. My Parents live in delhi. I came for vacation and the college was to reopen on 24th june 2009. I have reserved vide PNR N.O CZKZJU from Delhi to Chennai in Kingfisher Airlines (IT-232) scheduled to depart at 12:15 PM. Before leaving for Airport i checked the airline site and found the flight was on time. But to my surprise i came to know that the flight has been cancelled after reaching the airport. I returned home which is nearly 30 kms from my house. The airlines did not provide proper information and i had to cancell the onward railway ticket from to chennai to trichy and lost around Rs 750 as it was booked under tatkal. And also i have incured a sum of Rs 1000 towards conveyance from residence to airport and vice-versa. So i have rescheduled my travel for 25th for IT-232(Scheduled departure 9:50 AM) as i could get the railway reservation on 25th only by a train leaving at 3:30 PM. Today morning i was informed through my father's mobile that the flight has been delayed and will start at 8:50 Hours. This has created a confusion and contacted the airline and thy inform that no such rescheduling has been done. In the evening one more message came that the flight has been rescheduled for 1 PM which will again result in cancellation of the railway reservation as i would not be able to catch it as the probable time of the flight would be around 4 PM if at all no more rescheduling take place. So i am still not sure about my travel plan Already on account of the above i have lost 2 days attendance and also important classes and lab. Because of this i have to face university authorities for explanation. By the above act of Kingfisher Airlines i have lost around Rs 5000 & a lot of peace in my mind. For the last 2 days i was in great tension so i hereby request that proper punitive action against the airlines. A proper response from you would enhance the reputation of your organization.

My family is quite a frequent traveller - specially my daughter who flies from Pune/ Mumbai to Guwahati and return.
Today, my daughter was to catch the connecting flight from Delhi IT3512 scheduled to take off at 1600 hrs. However the flight has still not takenoff till 2015hrs and no specific information is available as to the exact time of take off.
Also, passengers are the responsibility of the airlines once they check in. Then why was there no support from any of your staff?
Her Reservation Code is IHUWTR.
POOR SHOW KINGFISHER AIRLINES

A worried Father

R B Lyall

As Kingfisher was offering the least fare to Andaman, we five friends decided to book tickets through it. We booked the tickets through http://www.flykingfisher.com, a big blunder it was.

We selected a round trip to Port Blair (Andaman) from Chennai with the following dates;
Chennai to Port Blair -> 22nd Aug 09
Port Blair to Chennai -> 29 Aug 09 (Return ticket date)
And proceeded with the booking - there was a provision to enter two different email id's primary and secondary - I specified two different email id's here (This is what has to save me - read through further) and made the payment through credit card.

Now, here is the blunder, I received the itenary details to the primary email id with the following details;
Chennai to Port Blair -> 22nd Aug 09
Port Blair to Chennai -> 22 Aug 09 (Return ticket date) instead of 29th Aug 09.

I received a SMS alert from fly kingfisher which states the below;
"Your booking is confirmed on Kingfisher Airlines flight IT3631/22AUG MAA-IXZ @0455 hrs, IT3632/29AUG IXZ-MAA @0725 hrs."

And as well received an email to the secondary email id (specified while booking) from fly kingfisher with the below details;
"Dear Guest,
Thank you for choosing Kingfisher Airlines.
Your booking is confirmed on Kingfisher Airlines flight IT3631/22AUG MAA-IXZ @0455 hrs, IT3632/29AUG IXZ-MAA @0725 hrs.
Your PNR is AAAAGY.
Guests who are booking using credit cards are requested to carry their credit card / Copy of the credit card for verification at the airport.
You can reach us at [protected] or [protected]"

Now, when we contacted the KF customer care team on the same, their answer to this - 'Sir, you have selected the wrong date, you had never selected 29th Aug.'
When we mentioned to them about the message/email I had received with the correct dates and told them they had a faulty application, they reply - There is no problem with their application, it is perfect. The email was not sent by them, inturn they said - we must have manipulated the mail to reflect the correct dates. They did not have an answer to the SMS on my mobile.
Fly Kingfisher is asking us to pay a rescheduling fee to get the return journey date changed.
When contacted the [protected]@flykingfisher.com, they as well had the same answer.

We friends are still trying to get this solved.

Please be careful while you are booking tickets through Kingfisher.

The staff at the kingfisher counter is unaware of the contract for carriage rules and is misguiding the passengers (they call them guest). I was carrying an important demo to be shown to some buyers and this weighed more than 35Kgs. The person at the counter declined to accept the baggage and I had to cancel the ticket and meetings for next day. I travelled without this baggage and now the airline has asked me to produce copies of the past counterfoils to justify their position.<br />
<br />
The lot appears to be unqualified for their jobs and takes the passengers for granted at the cost of the passengers’ expense.<br />
<br />
I wish the Chairman of this airline Mr. Vijay Mallya notices this complaint and takes appropriate action to keep up the reputation of his airlines.<br />
<br />
Rathin Kumar Das

I was a passenger on one of the flights (Flight No. IT 4588) from Jamshedpur to Kolkata on the 30th of April, 2009. My PNR No. was GKMFRK. I was served with a bottle of water on-board which was contaminated and had fungus in it. On the basis of mere faith that airlines provide non-spurious edibles and drinking water, I had consumed the water post which I started having nausea. I immediately escalated the matter to the cabin crew who after inspecting, agreed that the water had fungus and the only thing that she can do is lodge a formal complaint which I presume has been done. On disembarking in Kolkata, I vomited thrice and since then my health has deteriorated.

The bottom-line: My health had got affected and I missed all the important appointments in Kolkata on the 30th of April, 09. I have sent numerous emails to kingfisher (even to it's chairman) but the only reply that I have got is "We have raised the issue immediately with our suppliers who are conducting a thorough investigation into the matter.We thank you for your feedback and hope you will favour us with your patronage".

This has been going on from the past one month now and I think Kingfisher Airlines should take a heed of the seriousness of this situation and compensate me accordingly. I will be going to the media and consumer court soon.

Dear Sir,
This is against Mr Chandreshwar Yadav, Airport Manager, Ranchi, Kingfisher Airlines. He is harassing female candidates by luring them a job at Kingfisher. Later, he severely harasses these female candidates. Due to this, many female candidates have to resign. I would request you to take action against him. I have already informed Kingfisher chairman for the same. below is the text from the mail which is written to Chairman-Kingfisher Airlines ([protected]@flykingfisher.com).

Dear Chairman Sir,

With due respect, I would like to highlight certain issues regarding one of your emplees. Your employee Mr Chandreshwar Yadav, who is currently serving as Airport Manager, Ranchi (Jharkhand).

The agenda of this mail is to bring your kind attention to the fact that He (Mr Chandreshwar Yadav) is severely involved in harassing girl students. This harassment has led to resign two girls namely- Rina Kumari, Rima Upsana Kashyap.

Recently he has managed one more girl, Ms NIHARIKA KUSHWAHA, who is not even graduate. He managed to get her graduation 'fake' certificate and broght her on the payroll of Kingfisher. She is supposed to join very soon.

I would request you to kindly take actions against all these mismanagement happening at recruitment team and particularly against Mr Chandreshwar Yadav.

Regards
Your Well wisher

Regards

ON 15TH ME AND MY WIFE TOOK A KINGFISHER FLIGHT TO DELHI FROM BHUBANESWAR. THE FLIGHT WAS DELAYED BY OVER 2 HOURS. SO WE REACHED DELHI AT AROUND 12:30 AT NIGHT. THERE WAS NO FOOD IN YOUR AIRLINE SO WE WERE OFFERED SOMETHING WHICH WAS AN EXCUSE FOR FOOD. FIST YOU DELAY US BY OVER 2 HOURS AND MAKE SURE WE DO NOT GET FOOD ANYWHERE AND THEN YOUR IN FLIGHT REFRESHMENTS GET OVER HALF WAY DOWN THE AISLE AND MAKE US SMELL THE BIRYANI WHICH THE OTHER PASSENGERS WERE HAVING. BEAUTIFUL GUEST CARE.

Please find mentioned below series of mails with their representative. Now they are not even responding positively : Iam looking for a compensation for the prize money.

Any development on the mentioned below ??


Regards

Sandeep Jain...


CONFIDENTIALITY NOTICE
This message (including any attachments) contains information that may be confidential. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).

----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 05/05/2009 11:36 AM -----
From: Sandeep Jain 'Mkt'/IN/APAC/TCCC
To: <[protected]@flykingfisher.com>
Cc: [protected]@flykingfisher.com
Date: 04/24/2009 05:40 PM
Subject: RE: Kingfisher Airlines


I appreciate your reply BUT when would you actually take the results out as the PROMO HAS FINISHED 1 YEAR BACK.

Regards

Sandeep Jain..

CONFIDENTIALITY NOTICE
This message (including any attachments) contains information that may be confidential. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).



From: <[protected]@flykingfisher.com>
To: Sandeep Jain 'Mkt'/IN/APAC/[protected]@TCCC
Cc: <[protected]@flykingfisher.com>
Date: 04/24/2009 11:50 AM
Subject: RE: Kingfisher Airlines



Dear Mr. Jain,

Thank you for your further message of 22 April.

We note your query pertaining to the Kingfisher Airlines 5- Star promotion. As mentioned in our earlier message results for the daily, weekly, fortnightly and monthly categories have already been announced and the prizes have been delivered to the winners.

While we regret the delay in the announcement of the winners for the bumper prize category, we will keep you updated as soon as we have the relevant information.

Once again, thank you for writing to us in this regard.

Best Regards,


Rohinton Vasania
Guest Commitment
Kingfisher Airlines

“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”


From: Sandeep Jain 'Mkt' [mailto:[protected]@apac.ko.com]
Sent: Wed 4/22/2009 2:07 PM
To: Red, Kr KFA/BLR/callcentre; GuestCare ([protected]@flykingfisher.com); Chairman ([protected]@flykingfisher.com)
Subject: Fw: Kingfisher Airlines


This was the last mail i received from your side...on 13thOct - 2008. There are just NOOO revertals after this. I think this is clear indications of not responding, purposely or sheer neglecting your customers.

Regards


CONFIDENTIALITY NOTICE
This message (including any attachments) contains information that may be confidential. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).

----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 04/22/2009 02:05 PM ----- From: <[protected]@flykingfisher.com>
To: Sandeep Jain 'Mkt'/IN/APAC/[protected]@TCCC
Date: 10/13/2008 01:19 PM
Subject: Kingfisher Airlines




Dear Mr Jain,

Thank you for your recent emails pertaining to the results of the Kingfisher 5- Star promotion.

We would like to confirm that results for the daily, weekly, fortnightly and monthly categories have already been announced and the prizes have been delivered to the winners. However, the announcement of the winners for the bumper prize (Mercedes Cars) will take some more time and we will update you as soon as we have this information.

Once again, thank you for writing to us.

Best Regards,


Rohinton Vasania
Guest Commitment
Kingfisher Airlines


“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”


From: Sandeep Jain 'Mkt' [mailto:[protected]@apac.ko.com]
Sent: Wed 10/1/2008 10:33 AM
To: Chairman ([protected]@flykingfisher.com)
Cc: GuestCare ([protected]@flykingfisher.com)
Subject: Fw: Kingfisher Airlines - RE: 5 Star Promotion


Would really request you 1nce again to kindly mail me for when are the remaining DRAWS happening...??????? Its been almost - 5 months UP since the promo has finished.


Regards

Sandeep Jain...

[protected]...
----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 10/01/2008 10:31 AM ----- Sandeep Jain 'Mkt'/IN/APAC/TCCC
09/15/2008 11:10 AM

To
[protected]@flykingfisher.com
cc
[protected]@flykingfisher.com
Subject
Fw: Kingfisher Airlines - RE: 5 Star Promotion









2nd Reminder & still no clue or revertals for when is the same happening ! ! ! ! ! ! ! ! !


Regards

Sandeep Jain, ...
----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 09/15/2008 11:09 AM ----- Sandeep Jain 'Mkt'/IN/APAC/TCCC
09/05/2008 10:20 AM

To
[protected]@flykingfisher.com
cc
[protected]@flykingfisher.com
Subject
Fw: Kingfisher Airlines - RE: 5 Star Promotion









1more week gone & still - NO REVERTALS.


Regards

Sandeep Jain...
----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 09/05/2008 10:19 AM ----- Sandeep Jain 'Mkt'/IN/APAC/TCCC
09/01/2008 12:14 PM

To
[protected]@flykingfisher.com
cc
[protected]@flykingfisher.com
Subject
RE: Kingfisher Airlines - RE: 5 Star Promotion









Further to our call of date, we would like to share with you that the monthly prize winners will be announced next week??????...Its been 2 week over & still NO announcement.

Regards

Sandeep Jain

[protected].
<[protected]@flykingfisher.com>
08/20/2008 03:55 PM

To
Sandeep Jain 'Mkt'/IN/APAC/[protected]@TCCC
cc

Subject
RE: Kingfisher Airlines - RE: 5 Star Promotion










Dear Mr. Jain,

Thank you for your email query of 18 August regarding the announcement of the monthly and bumper prize winners of the Kingfisher Airlines 5-Star promotion.

Further to our call of date, we would like to share with you that the monthly prize winners will be announced next week. However, the issuance of the bumper prizes will take some more time due to ongoing verification. We will notify you about the same when we have further information.

Once again, thank you for writing to us in this regard and also for your continued interest.

Best regards,


Rohinton Vasania
Guest Commitment
Kingfisher Airlines


“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”


From: Sandeep Jain 'Mkt' [mailto:[protected]@apac.ko.com]
Sent: Mon 8/18/2008 11:24 AM
To: Chairman ([protected]@flykingfisher.com)
Cc: GuestCare ([protected]@flykingfisher.com)
Subject: Fw: Kingfisher Airlines - RE: 5 Star Promotion


Request you to please mail me for when are the Prizes being announced, now. Its been almost 4 months since the promo has finished.

Regards

Sandeep Jain...

[protected].
----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 08/18/2008 11:21 AM ----- Sandeep Jain 'Mkt'/IN/APAC/TCCC
08/04/2008 10:27 AM

To
[protected]@flykingfisher.com
cc
[protected]@flykingfisher.com
Subject
Fw: Kingfisher Airlines - RE: 5 Star Promotion











Dear Sir,

Would request your Intervention, please.

Regards

Sandeep Jain..

[protected]...
----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 08/04/2008 10:26 AM ----- Sandeep Jain 'Mkt'/IN/APAC/TCCC
08/01/2008 09:52 AM

To
[protected]@flykingfisher.com
cc
[protected]@flykingfisher.com
Subject
Fw: Kingfisher Airlines - RE: 5 Star Promotion











Kindly revert please !

Regards

Sandeep Jain...
----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 08/01/2008 09:51 AM ----- Sandeep Jain 'Mkt'/IN/APAC/TCCC
07/30/2008 10:31 AM

To
[protected]@flykingfisher.com
cc
[protected]@flykingfisher.com
Subject
Re: Kingfisher Airlines - RE: 5 Star Promotion











Hi,

Have you all got any idea, now, for when are the Monthly & Bumper prizes being announced ?


Regards

Sandeep Jain

[protected]. <[protected]@flykingfisher.com>
07/15/2008 04:32 PM

To
Sandeep Jain 'Mkt'/IN/APAC/[protected]@TCCC
cc

Subject
Kingfisher Airlines - RE: 5 Star Promotion












Dear Mr Jain,

Thank you for your message of 15 July pertaining to our 5-Star promotion.

As discussed the daily prize winners of this promotion have already been displayed on our Website. The weekly winners of this promotion are expected to be displayed shortly.

We regret that the announcement of the monthly and bumper prize winners has been slightly delayed and would like to assure you that we are doing everything possible to expedite the same.

Best regards,


Rohinton Vasania
Guest Commitment
Kingfisher Airlines

“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”


From: Sandeep Jain 'Mkt' [mailto:[protected]@apac.ko.com]
Sent: Tue 15/07/2008 10:45 AM
To: GuestCare ([protected]@flykingfisher.com)
Cc: Chairman ([protected]@flykingfisher.com)
Subject: Fw: 5Star Promotion


When Would the " Stars foretell Good Times"


Regards

Sandeep Jain

[protected].
----- Forwarded by Sandeep Jain 'Mkt'/IN/APAC/TCCC on 07/15/2008 10:42 AM ----- Sandeep Jain 'Mkt'/IN/APAC/TCCC
07/14/2008 12:33 PM

To
<[protected]@flykingfisher.com>
cc
[protected]@flykingfisher.com
Subject
RE: 5Star Promotion













I think its been a long time now.( almost 3 months up)...Would you have any clue for when are you all announcing the results of the mentioned below prizes?


Looking forward for a positive reply !

Regards

Sandeep Jain, , , , ,

[protected]. <[protected]@flykingfisher.com>
06/10/2008 12:03 PM

To
Sandeep Jain 'Mkt'/IN/APAC/[protected]@TCCC
cc

Subject
RE: 5Star Promotion














Dear Mr. Jain,

Thank you for your email to us.

In response to your query, we reiterate to you that we still would not be able to specify the date for the announcement of subsequent result for 5Star Celebrations. We request you to kindly check the same link for further updates.

We look forward to being of assistance to you.

Best Regards,

Obed Kent
Guest Commitment
Kingfisher Airlines

“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”

From: Sandeep Jain 'Mkt' [mailto:[protected]@apac.ko.com]
Sent: Tue 10/06/2008 10:12 AM
To: GuestCare ([protected]@flykingfisher.com)
Subject: Re: 5Star Promotion


Thank You for your response.

When would you announce the list for the other prizes & weekly, Bumper, etc. ?


Regards

Sandeep Jain...


Dear Mr. Jain,

Thank you for your email addressed to our Chairman’s office and to us.

Further to our telephonic conversation, please find the below link for the result of the 5Star Celebration:

http://www.flykingfisher.indiatimes.com/winners.html

We look forward to welcoming you onboard Kingfisher Airlines again.

Best Regards,

Obed Kent
Guest Commitment
Kingfisher Airlines


“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”




____________________________________________________________________________
CONFIDENTIALITY NOTICE
This message (including any attachments) contains information that may be confidential. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).



____________________________________________________________________________
CONFIDENTIALITY NOTICE
This message (including any attachments) contains information that may be confidential. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).



____________________________________________________________________________
CONFIDENTIALITY NOTICE
This message (including any attachments) contains information that may be confidential. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).




____________________________________________________________________________
CONFIDENTIALITY NOTICE
This message (including any attachments) contains information that may be confidential. Unless you are the intended recipient (or authorized to receive for the intended recipient), you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).

Dear Sir/Madam,

I had purchased a ticket to travel from Mumbai to Hyderabad online for 02.May.2008 on the 26.04.08 and paid by credit card, however due to some unavoidable circumstances had to cancel the ticket and was advised that the amount will be put back on to my card as per the process - It has been more than a year since the trasaction was done and I have not received anything back on my card yet. I have been waiting VERY patiently for this to be sorted but to no avail. To ensure that I have not deprived yatra of the last chance I called them even today and they denied to give me the reference number and tried to bluff me with my original booking reference - when I further insisted saying I need the # to submit an online complaint on consumer forum he said he cannot give me any number without his manager's permission (Is it not my right to get a reference #???) The person i spoke to was Anshul Jain from Yatra at 9:55AM on the 3 May 2009, he then came back and said I could use the original booking reference - 31INYS. He asked me to get in touch with the airlines again as they cantrefund the amount. I do not know who owns this but please note it has been more than a year since Yatra/Kingfisher have held my money without even interest. Below is the mail trail - PLEASE HELP ME GET MY MONEY BACK!

'yatra=[protected]' Yatra Itinerary Details Ref. Num: 31INYS - Air Deccan 7239812 - REFUND THE AMOUNT!!!
InboxX

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show details Jan 31 Reply



Dear shalaka shinde,

Thank you for contacting Yatra.com!

We have received your inquiry and will be responding to you shortly.
Your reference ID is 3297389.

We look forward to assisting you.

Sincerely,

Yatra Team
-----Original Message-----From: shalaka shinde [shalu.[protected]@gmail.com]Sent: Saturday, Jan 31 2009 1:24AMTo: [protected]@yatra.com [[protected]@yatra.com]Subject: Yatra Itinerary Details Ref. Num: 31INYS - Air Deccan 7239812 - REFUND THE AMOUNT!!!

HI,

Please reply to this - i am concerned about my money now.

Regards,
Shalaka

[protected] Forwarded message[protected]
From: <[protected]@flykingfisher.com>
Date: Fri, Jan 30, 2009 at 3:23 PM
Subject: RE: Yatra Itinerary Details Ref. Num: 31INYS - Air Deccan 7239812 - REFUND THE AMOUNT!!!
To: shalaka shinde <shalu.[protected]@gmail.com>




Dear Ms. Shinde,

Thank you for contacting Kingfisher Airline.

Further to your email dated January 27, 2009, we would like to confirm that certain refunds have been processed to Yatra on the 29th January 2009. We request you to kindly get in touch with your yatra who can assist you further on the same.

We look forward to welcoming you on board Kingfisher Airlines again.

Best Regards,

Shilpa Nathan
Guest Commitment
Kingfisher Airlines

"This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message."





From: shalaka shinde [mailto:shalu.[protected]@gmail.com]

Sent: Tue 1/27/2009 11:54 AM
To: GuestCare ([protected]@flykingfisher.com); [protected]@yatra.com

Cc: [protected]@yahoo.co.in

Subject:Re: Yatra Itinerary Details Ref. Num: 31INYS - Air Deccan 7239812 - REFUND THE AMOUNT!!!


Hi All,

Can someone please take ownership of this issue!! I have been told by the Yatra team to contact you(Airlinesdirectly) for a refund - I have highlighted the matter in the mail below and now I get a response from the airline to contact the travel agent!!!

Please decide who owns this and get the refund processed ASAP!

I am waiting for a response in this regard - I still do not see why the customer has to suffer because Kingfishers systems are being upgraded???

Shalaka (I do not see it appropriate to write "regards" at this moment in time)






On Thu, Jan 22, 2009 at 1:52 PM, <[protected]@flykingfisher.com> wrote:

Dear Ms. Shinde,

Thank you for your email dated January 15, 2009.

We acknowledge your request pertaining to your refund. We would like to inform you that our Reservation and Departure control systems are currently being upgraded due to which we are unable to update the refund status. We request you to kindly contact your travel agent (Yatra ) and the travel agent in turn needs to get in touch with our regional sales manager who can assist further.

We look forward to welcoming you as our guest on Kingfisher Airlines.

Best Regards,

Shilpa Nathan
Guest Commitment
Kingfisher Airlines

"This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message."




From: shalaka shinde [mailto:shalu.[protected]@gmail.com]
Sent: Thu 1/15/2009 10:36 AM
To: GuestCare ([protected]@flykingfisher.com)
Cc: [protected]@yahoo.co.in
Subject:Fwd: Yatra Itinerary Details Ref. Num: 31INYS - Air Deccan 7239812 - REFUND THE AMOUNT!!!


Hi,

After repeated phone calls spanning over 9 months I have been told to get a reference number for the refund requested.

All the details of the flight have been listed below - this travel was cancelled and I was informed that the money after necerssary deductions will be put back on my card. Till date no such refund has come through.


Please give me the refund reference number on priority - I do not see any reason why a simple monetary transaction could take 9 months to materialise - I am really interested in knowing the "complicated" process invloved.



Regards,
Shalaka Shinde






Dear Ms, Shinde,

Thanking you for contacting Yatra.com.

This is with reference to your email below regarding the refund under yatra reference number 31INYS, We would like to request you kindly contact with the airlines directly as only the airlines will credit back the refund into your account.

In case you have any more queries or request, please contact us on our toll free number[protected]X7). Alternatively, you can reply on this e mail itself.

Thanks & regards,

Yatra Team

Landline:[protected]
Call centre no:[protected]for all networks)
[protected]for BSNL/MTNL)

Fax:[protected]
Email: [protected]@yatra.com
Visit us: www.yatra.com




-----Original Message-----
From: shalaka shinde (shalu.[protected]@gmail.com)
Date: Wednesday, June 11, 2008 12:07 PM
To: [protected]@yatra.com ([protected]@yatra.com)
Subject: Booking ID : 31INYS

Hi,

I had cancelled this ticket but the amount after deductions has not been refunded to my a/c yet. Please look into this matter asap and respond.


BookingDate : 26 Apr 2008
Depart Date : 02 May 2008
Booking ID : 31INYS
Payment Mode : Net Banking
TotalAmount : Rs2374
Paid Amount : Rs2374
Amount Due : RsNil


Regards,
Shalaka


[protected] Forwarded message[protected]
From: <[protected]@yatra.com>
Date: Sat, Apr 26, 2008 at 12:44 PM
Subject: Yatra Itinerary Details Ref. Num: 31INYS
To: shalu.[protected]@gmail.com



Dear Ms Shilpa Shinde,

Thank you for choosing Yatra!

Please find attached your booking itinerary with Yatra.

If you have any doubts or queries, please write to us at [protected]@yatra.com or Call us at[protected] or[protected]



Please do NOT reply to this mail.

Regards,

Yatra Team


Yatra Online Pvt. Ltd. B-21, Infocity, Near HeroHonda Chowk, Sector-34, Gurgaon 122001 (Haryana), INDIA 122001




Dear Ms Shilpa Shinde,
Thank you for booking your travel with Yatra - we value your business. Your Yatra booking refrence number is 31INYS. Kindly review your itinerary and booking details given below.

Flight

Name No. of Adults No. of children No. of infants

Ms Shilpa Shinde
100



Airline NameAirline PnrFlightNo.FromCityToCityDepartureArrival

Air Deccan[protected]BOMHYD02 May 2008
17:00 Hrs02 May 2008
18:15 Hrs




BookingDate : 26 Apr 2008
Depart Date : 02 May 2008
Booking ID : 31INYS
Payment Mode : Net Banking
TotalAmount : Rs2374
Paid Amount : Rs2374
Amount Due : RsNil








PAPER TICKETS
Indian, Air India, (Air Sahara & Jet Airways wherever applicable ) paper tickets will be couriered to the delivery address provided at the time of booking. Please allow 3 business days for delivery of tickets.

E-TICKETS
For airlines that permit e-Ticketing (Air Sahara, Jet Airways, Indigo, Paramount Airways, Air Deccan, Go Air, Kingfisher Airlines and Spice Jet), paper tickets will not be couriered to you. The details of the e-Ticket will be sent to your email address provided at the time of making the payment for your booking within 1 business day. You will be required to show your e-Ticket confirmation email along with a photo identity proof (passport, driver's license etc.) at the airline check-in counter at the airport. The airline representative will issue your boarding pass at that time

We are open for business 24x7 and can be reached via phone or email.



From all networks :[protected]
MTNL / BSNL :[protected]CALL FREE)
E-mail :[protected]@yatra.com

The Yatra team wishes you a pleasant journey.
Please do not reply to this emailer.

Neha Pathak in the section of GuestCare ignored my all e-mail requests of change of reservation and cancellation of ticket. I lived outside India and the web describes that requests should be made by e-mail.
Who is Naha Pathak?
I lost a lot of money and time and of course it is the Kingfisher and Naha Pathak that steal me them.

I had booked a flight for my parents on the 2nd of February 2009. The PNR number for the same is OLJSRP. The travel date being 8th of March 2009 from Mumbai to Guwahati non-stop on Kingfisher Airlines. The return was supposed to be on the 21st of February, again on Kingfisher Airlines. Mumbai - Guwahati is a long sector and I purposely booked my parents on Kingfisher airlines because I wanted them to travel comfortably on "India's only 5 star airlines". I have paid the full amount for the tickets at least 9 weeks prior to the travel date.

On the 7th of March, at 21:15 hours, 12 hours before the flight departure, I got a call from Kingfisher informing me that they are not operating Kingfisher full service on this sector and my parents will have to take Kingfisher Red. My grievances are as follows:

On what basis can they call me about 12 hours before a flight departure and inform me of the change. I booked the tickets 9 weeks prior and they all wake up 12 hours before the flight. Absolutely ridiculous.
This is even more shocking because they were aware of this change at least 2-3 weeks ago because I knew that they had started Kingfisher Red on this sector. Inspite of this I get a call barely 12 hours before the flight. Kuldeepak Singh, the team coach at the call centre, acknowledged this fact that they were aware of this change at least 3 weeks prior.
Thirdly, they need to confirm with the passengers whether they are ok with this change. If they are not ok with the change, IT IS THEIR DUTY to give them alternate options like flying them on another full service provider like Jet Airways or on connecting full service flights. Their call centre executive just called me to "inform me of the change". That is not how we deserve to be treated especially when we have paid the full amount and way in advance.
Fourthly, when I have paid a huge amount for a full service flight like Kingfisher, how can they call up and ask us to take a low cost airline like Kingfisher Red erstwhile Air Deccan? There is no reclining seats there, no entertainment system on board and no meals on a 2.5 hour flight.
After having an arguement with the call centre team coach Mr. Kuldeepak Singh, I managed to get the flights changed to Kingfisher full service but with the following problems:
A. Instead of taking a flight at a comfortable time of 10:45 am, my parents have to get up at 4 in the morning to take a 6:20 am flight.
B. This is not a direct flight and there will be a two hour halt in Kolkata to catch the connecting flight.
C. On the return journey, there is a 3 hour halt in Kolkata and they reach Mumbai at 11 in the night instead of earlier time of 5pm.
D. Moreover the two and a half hour flight now becomes a five and a half hour and six and a half hour flight respectively.

The whole purpose of booking the flight with Kingfisher was to have a comfortable journey on this long sector for my parents. Now where does this stupid change of theirs leave my parents? Kingfisher has caused immense mental agony to me and my parents. Moreover, the flights will be physically tiring for both of them both ways.

I have sent 5 emails to Kingfisher since then on 8th April, 9th April, 13th April, 17th April and 21st April 2009. THEY DON'T EVEN HAVE THE DECENCY TO REPLY TO THESE EMAILS ONCE.

Kingfisher has really tested my patience and I am really angry with the callousness with which they are handling this. I want to take this matter up seriously and serve them a legal notice. Can someone help me on how to go about doing the same?

Kunal Patni
[protected]

gaurav.[protected]@flykingfisher.com; [protected]@flykingfisher.com

Dear Sir,

I had to bring to this your attention, since was not able to breakthrough through the same / not getting a proper response so far. Require your personal intervention in the same.

The case:

As per the chain of the mails below mentioned – my communication has been extremely clear that I would look forward for re validating the voucher issued to me, but in spite of repeated mails am not able to get a valid response and the customer friendly attitude- customer first thing does not seem to come across. I have also gone through the circular issued by the Civil Aviation authorities (point 3.F) and drawn the attention of your staff members towards the same.

My request has been to re validate / re issue the voucher, so that I do avail of your services and should not be penalized for canceling a ticket. Am sure you would appreciate the fact that since the voucher is not transferable, I only have to travel- and I would travel only when it is required. Surely I would not avail of any leave and go to a destination just to avail the voucher. You may also want to consider the option of refunding the same.

The intention of encouraging me to use your services or an attempt to do so has not reflected so far. Going by the book and snapping the relation is the simplest thing that one can do. I know for sure that an organization of your stature and repute is brand conscious and customer friendly, quite surprisingly the responses received are contradictory.

My sincere hope is that this incident should not deter my patronage towards a particular service provider.

Awaiting for a positive response from your end.

Regards,

Shankar Enduri

-----Original Message-----
From: [protected]@flykingfisher.com [mailto:[protected]@flykingfisher.com]
Sent: Wednesday, September 24, 2008 11:17 AM
To: Shankar Enduri
Subject: RE: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN

Dear Mr. Enduri,

Thank you for your further communication.

Having reviewed all previous correspondence, I can only reiterate our inability to comply with your request for the refund/revalidation of your voucher and regret any disappointment caused.

We hope you will give us an opportunity to welcome you on board again.

Best Regards,

Shailesh Dias
Senior Manager-Guest Commitment
Kingfisher Airlines


“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”


________________________________________
From: Shankar Enduri
Sent: Mon 9/22/2008 1:56 PM
To: GuestCare ([protected]@flykingfisher.com)
Subject: RE: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN
Dear Sonia,

Very kind of you to revert at the earliest. But as stated earlier by me, I have not traveled, did not have to, so no question of me availing your services, my simple request was to have this re validated which the call center mentioned that can be done by writing a mail.

I am not able to understand why would an airline company have such non- friendly norms. To avail of this I have to take a leave and go to some destination, which I have not done so far and no one would plan a trip just to avail of this voucher. By revalidating you would be actually encouraging me to avail of the services provided by you. It would be very easy to snap up relationship and go by the book.

Am sure I would hear from you at the earliest about revalidating the same.

Regards,

Shankar Enduri
-----Original Message-----
From: [protected]@flykingfisher.com [mailto:[protected]@flykingfisher.com]
Sent: Monday, September 22, 2008 1:09 PM
To: Shankar Enduri
Subject: RE: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN

Dear Mr. Enduri,

Thank you for your further email to us.

We regret to learn of your disappointment with our response to your request for a refund of your credit voucher. As per the Conditions of Carriage and as also explained earlier, these vouchers are non refundable, non transferable and cannot be re-validated. In this context, we can only reiterate our inability to comply with your request for a refund of your voucher. In doing so, you can be certain that no discourtesy is intended.

Despite your present sentiments, we do hope that you will allow us the opportunity of welcoming you on Kingfisher Airlines again.

Best Regards,

Sonia Rodrigues
Assistant Manager-Guest Commitment
Kingfisher Airlines
“This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.”


________________________________________
From: Shankar Enduri
Sent: Tue 9/16/2008 11:31 AM
To: GuestCare ([protected]@flykingfisher.com)
Subject: FW: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN

Dear Team,

Forwarding the mail to the new mail id, as per the auto mail I received

Regards,

Shankar Enduri

-----Original Message-----
From: Shankar Enduri
Sent: Tuesday, September 16, 2008 11:17 AM
To: 'Feedback'
Subject: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN

Dear Team

I have not received any revert on the mail I wrote on Aug 19, 08. Also I
would like to bring to your notice the circular issued by the Civil
Aviation authorites. Please go through the same and revert.

Early revert is expected.


Regards,

Shankar Enduri

-----Original Message-----
From: Feedback [mailto:[protected]@airdeccan.net]
Sent: Tuesday, August 19, 2008 6:00 PM
To: Shankar Enduri
Subject: RE: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN

Lisha,

Does that mean that I write off the amount for services I have availed
of and you have not provided.

Regards,

Shankar Enduri

-----Original Message-----
From: Feedback [mailto:[protected]@airdeccan.net]
Sent: Tuesday, August 19, 2008 5:52 PM
Cc: Shankar Enduri
Subject: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN

Dear Mr. Enduri,

Thank you for your further email to us.

With regards to your query, we would like to inform you that the
voucher is non-transferable and non refundable.However, refund cannot
be processed against a expired voucher.

We regret we won't be able to assist you further.

Best regards,

Lisha Prakash
Guest Commitment
Deccan

--- Original Message ---

CC:

Lisha,

Well Lisha, I appreciate and respect your policy but you do need to
understand that if I have not traveled in the near past because there
was no reason, just to avail of the voucher issued to me I would not
travel. Also the vouchers are not transferable which again is a pain
factor. If the same would have been transferable I would not have
even
bothered you.

When referring to the terms and conditions these do form a standard
set
of terms and conditions and when I have decided to travel, least
would
be the chances of me canceling the traveler would not go through as
rigorously, and other service provider GOAIR has refunded me the
money
for the trip that I booked from Mumbai to Delhi. Hence I request you
to
kindly understand the situation and do work out a solution.

As it really does not make sense to lose out on a amount for
something
that I have not availed of. There should be some cancellation fee etc
and the remaining money be refunded to the customer.

Please confirm the action.

Regards,

Shankar Enduri

-----Original Message-----
From: Feedback [mailto:[protected]@airdeccan.net]
Sent: Monday, August 18, 2008 11:28 PM
To: Shankar Enduri
Subject: [airdeccan.net #34081] Refund for Voucher no: RMD7ZN

Dear Mr. Enduri,

Thank you for your email dated 18th August 2008 to us.

We acknowledge your concern regarding the expiration of the
voucher.
We would like to inform you that we have checked our records and
confirm that the voucher is expired. The validity of a voucher is
only
up to 180 days and the same has been mentioned in the terms and
conditions. The voucher that has been confirmed by you was under
the
NO REFUND cancellation policy and the same could have been checked
with the call centre at regular intervals.

We would also like to inform you that, due to system limitations
vouchers cannot be revalidated or extended and regret to inform
you
that your voucher has become void. In lieu of this we will not be
able
to redeem your vouchers anymore. In doing so, you can be certain
that
no discourtesy is intended.

We apologise for the inconvenience caused and look forward to
welcoming you onboard.

Best regards,

Lisha Prakash
Guest Commitment
Deccan

--- Original Message ---

Subject: RE: [airdeccan.net #34081] AutoReply: Refund for Voucher
no:
RMD7ZN & Voucher no: KS3XK4 Date: Mon, 18 Aug 2008 14:13:28 +0530
To:

Please note that the refund is required for the both the vouchers
as
mentioned:


Voucher No: RMD7ZN

Amount Rs.2199/-

Voucher No: KS3XK4

Amount Rs.2199/-


Also please find the details as mentioned:



Date and time of booking 21 Jan 2008

Ticket # 5971352

Guest name(s) Shankarshana Enduri & Sahil
Contractor

Date of Travel 26 Jan 2008

Sector New Delhi- Mumbai

Flight number DN 659

Exact amount Rs 2199 *2 =Rs. 4398/-



Regards,

Shankar Enduri

-----Original Message-----
From: Feedback [mailto:[protected]@airdeccan.net]
Sent: Monday, August 18, 2008 7:34 PM
To: Shankar Enduri
Subject: [airdeccan.net #34081] AutoReply: Refund for Voucher no:
RMD7ZN


Greetings from Deccan!!

At the outset we would like thank you for writing to us and for
sharing
your valuable feedback.

Kindly note the above mentioned Case Reference # and quote the
same
in
your future correspondence. We would respond to all queries within
5
working days.


Given below are some points that would help quick redressal-

- General queries- Please refer to our Customer Care- FAQ's (
Frequently asked Questions) on our website which can also be
accessed
with this link
http://www.flyairdeccan.net/data/helpdesk/helpdesk.html

- Locating Ticket Number - Please call our 24/7 Call centre on
39008888, prefixed by your City code.

- Refund queries - Please call our 24 / 7 All India Call Centre
at
39008888 prefixed by your city code and register your case with
the
following information to enable us to process your case at the
earliest.
A case number would be provided to follow up the same for refunds.

Date and time of booking

Ticket #

Guest name(s)

Date of Travel

Sector

Flight number

Exact amount

Card number

Trace number ( can be obtained from your bank) PG number ( can be
obtained from your bank) Your complete contact details

We thank you for choosing Deccan as your preferred Airline.


Guest Commitment - Deccan

Dear team



This is in reference to my booking I had done for a flight from
Delhi
to
Mumbai on 26 Jan 08. I am based in Mumbai and unfortunately due to
some
reasons I could not make to Delhi and hence the trip from Delhi
had
to
be cancelled.

I have not been able to travel since then.



I was given the option of redeeming and a voucher no RMD7ZN was
provided
to me. This voucher seemingly had a validity of 6 months which
expired
on 23 Jul 08.



On calling the call center on 13 Aug 08, to book a ticket my
request
was
turned down mentioning that they would not be able to revalidate
nor
take the request for refunding the money. I have been advised to
write a
mail to you, hence the mail to you for the refund.

Please find mentioned the relevant details:

Voucher No: RMD7ZN

Pin no: 9N532X

Amount Rs.2199/-



My sincere request to you would be to refund the money since I
have
not
availed of any flight services from you as a service provider.



Request to confirm the action.



Regards,



Shankar Enduri

Dear Sir,

I had resigned from WNS on 1st OCT'07 and joined Kingfisher on 4th Oct'07. I had requested and submitted neccessary documents for transfer of PF FROM WNS to Kingfisher on Dec '07.

Can you please trace and let me know at the earliest if the transfer is completed. I have not yet received any intimation from Kingfisher HR inspite of numerous followups with them.

As per my previous company WNS HR the needful for transfer has been completed by them.

Previous Company WNS EPF NUMBER- MH/THA/43037/001118
Current Company Kingfisher Airlines LTD. MH/47573/5623

I emailed you yesterday about my predicament and explained why I missed my flight on the 23rd.Feb. I will explain again, I flew to Bangalore on the 21st Jan and had a flight back for the 23rd. of Feb. which I missed due to unforseen circumstances. I came to join my daughter who has been living in India awhile and she is in the early stages of pregnancy. On the 22nd Feb she was admitted into the Sanjeevan Speciality hospital in New Dehli, suffering from very bad pains, it was a suspected ectopic pregancy. They kept her in hospital that day and she had to have more scans on the 23rdFeb, because of all the trauma I failed to cancel my flight and when her partner arrived I took a flight to Bangalore to sort out my flight. They charged me 20, 165.00 rupees for another ticket to Heathrow the next day which I thought was a little steep as I had tried to explain to the staff what had happened and I did only pay £350.00 for my return flight originally. I would appreciate it if you could consider my situation and please reply to me as soon as convenient, yours sincerely. W.Shipman

I had bought Kingfisher Class tickets from Mumbai to Guwahati and back. I clearly paid for a Kingfisher Class ticket, and they gave me a Kingfisher Class ticket, but they put me on a Kingfisher Red, the Deccan Airlines taken over by Kingfisher. There obviously is a difference in Class of service between these two airlines, which is also understood from the name "Kingfisher CLASS". Nonetheless, even after complaining the first time,...

Ref: IT 611 Goa – Bangalore

This is to bring to your notice that I am a frequent flayer in domestic sector, I choose “ KING FISHER” airlines because of the quality and overall and time factor.

However, it was very disappointment and a bad experience I had after the Security Check. Every 30 minutes the delay was announced and finally at 4.00pm it was confirmed that the above flight will not take off because of major technical snag and I was rescheduled at 22 hrs.

The total occupancy of the flight I believe would be above 70% all the passengers from Jaipur & Goa were taken in a very shabby mini van which probably would be used for Goa Rural Transport and we were put in a “JOINT GATE GOWMET” which would be official caterers and the time was 5.00PM and the food was wrong food for the wrong time. During this time there was not even a responsible soul or a senior member to attend and inform what was the fate of the flight.

However, I appreciate the Junior Staff's who did their best to take care o[censored]s within their limits but what was surprisingly if the technical snag was guessed after landing at GOA at 1.30 pm and gravity of the problem to rectify then there was other four flights to Bangalore where all the passengers could accommodated to reach the destination on time. After great persuasion we were informed that we were booked in IC 594 (International Flight) which is also delayed by couple of hours.

For a 45 minutes flight journey it was almost 11 hours trauma underwent by all the passengers.

I DO NOT THINK YOU HAVE APPRECIATED OUR BUSINESS AND TIME WHICH COSTED US VERY DEARLY. I AM SURE ALL THE PASSENGERS COULD GET A SECOND THOUGHT WHENEVER THEY WANT TO TRAVEL, THE OPTION WOULD NOT BE “ KING FISHER”.

Regards,


Khizarkhan A. Pathan