Kingfisher Airlines Complaints & Reviews

We have done advance group booking of 24 people ( in 3 groups ) six months back to Bangalore - Jammu and in return Srinagar - bangalore for the travel date 13th april to 17th April 12 through a travel agent , King fisher has cancelled the flights three weeks before the journey date, Till now they have not refunded the amount ( 3.6 Lakhs), when we ask the travel agent they say KF has not paid them so they are not able to pay us. when contacted KF they are buying time and asking us to contact the Agents (Neptune travels ). We have lost lot of money on the other bookings based on the KF Advance booking, KF should settle the refund at the earliest

This is with reference to my reservation thru' Yatra.com(X84723 / / FIKKWP) : Travelling from IXJ-CCU IT 603 on 16 DEC 2012.I have cancelled this reservation on 26th March.However I haven't got £164 back from the airlines. It's a shame that you have ceased operations to CCU but not refunding money of the customers. Please confirm if you are going to refund it.

I booked two return air tickets through Southall Travels back in July 2011. I paid £ 900 for the booking flying from Heathrow to Delhi via Kingfisher Airlines. My wife and my son flew to Delhi in August 2011 and there return tickets was booked for 13th May 2012. Kingfisher Airline is not flying to London anymore.
I contacted Southall Travels on 11th April and I was told that our journey has started now and after that our booking should be handled by Airline directly. Travel agent has no role anymore after that. So I contacted Kingfisher through email and I was told by a lady in UK Sales Agency that I should be contacting Travel Agent because they are refunding the money to Travel Agent so I should go back to my travel agent. When I asked her about the refund amount, she had no clue about that.
So I contacted Southall Travels again and I was told by their staff on phone that they are making provisional booking for other ticketholders so I should not accept the refund and I should go back to airline and ask them for rearrange the tickets with someone else.
Contacted Airline again and I was told by Airline People that they have full right to cancel the flight two before the journey date and if they do so they will refund the money in full. When she said in full, I don’t know what that mean. But still I have to go through the Travel Agent.
Contacted Southall Travel and this week they have given me an amount of £ 304.70 as refund and they are not giving me any breakdown of this amount. On top of that they are saying that if I don’t agree with amount now I might lose the full money. I wouldn’t be able to claim that back. And this refund process might take months. Now cost of booking another ticket is around £ 700 and it’s a big difference. I am not saving for these billionaires and I have two kids then why should I pay for Mr Vijay Mallya’s family.
In what kind of world we are living in. A customer has to pay in every situation whether it’s his mistake or not. Businesses are always come out clean and neat. They get rescued by government and all politicians. Do these people know how a middle class family save for their holiday and kids?
It’s sad that I am living in world where I will be always working hard for rich and poor people. I might have to think twice when my son asked me for a toy which was for £ 200 but now I have to pay £ 400 to save a businessman. I wish I would have spent that money for my son.
Please suggest a way to come out of this situation.

I have booked a return flight ( bangalore to delhi 9th september and delhi to bangalore 13th september) on kingfisher airlines on 1st september using my standard chartered bank credit card and there was a offer if i use standard chartered bank card i would get Rs 500 cash back. Till now i have not got that cash back.

The PNR number of the flight is "FQKLFD".



Regards,
Raghav Goel
[protected]

No refund for my cancelled e-ticket by Kingfisher Airlines.

I had cancelled my flight from Dubai to Bangalore dated 3rd April 2012.The PNR No: BTBMSE, E-ticket no.:[protected] and the flight was IT46. I had cancelled vide ref:[protected] on 5th March 2012. As informed by the customer care executive the refund was supposed to get credited to my account within 5 to 10 working days. It has been more than 20 working days now and the amount has not been credited to my account. Whenever I approach them they only keep giving me new dates but not the refund.
I have also written a number of mails to mails to [protected]@flykingfisher.com and to [protected]@flykingfisher.com but all in vain. I did not receive even a single response from their end. It’s really very disappointing and upsetting. The customer care executives are non-responsive and misleading. I am not able to digest that there is nobody who can take charge of these small things.

Dear Sir/Mam,

sub- Manish Tiwari epf[protected] still pending & payment yet not received.


This is to put in your kind notice about above said Epf of mine as i was employee of King fishers Airlines and

left organisation in the year of August 20009 and applied on dated 19th of April 2010 for final withdrawn of PF

amount against epf No[protected].

Request you to kindly interven in my above matter its a long back withdrawn and still pending.

Request again for your kind help in resolving the above said request..

I hope above in line for your perusal.

THANKS & REGARDS

Manish Tiwari
33 Sheshadri colony
VIP Road Kila Maidan
Indore MP
MOB- [protected]

I was trying to book 2 tickets online for Mumbai - Cochin for 5 Jan 2012 through HDFC credit card, but it gave an error "gateway connection lost". The failed transaction is debited for Rs. 12668/- on my HDFC bank credit card. Talked to Kingfisher airline customer care executive since 14 Jan. 2012 and have mailed from 22 Jan 2012 almost everyday for refund, but they are saying that it will take 7 days, then after 7 DAYS they told 14 days, till now no refund is being done. HDFC bank gave me detail regarding the transaction which has a authorization code 081701 and transaction code[protected]. BUT TILL NOW KINGFISHER AIRLINE ARE NOT REFUNDING BACK THE AMOUNT.

Thanks & Regards
Raghu R.

Dear Mr. Dr. Mallya,

With reference to the above noted subject, I would like to draw your kind attention to the harassment meted out to me and my family by your esteemed Kingfisher Airlines officers.

Facts of the case:

I, Naveen Goel, AVP in M/s Earth Infrastructures Ltd., Delhi, had booked 7 tickets on 24/09/2011 in your airlines through goibibo.com for travel from Mumbai to Delhi on travel date 05/12/2011 (Flight No IT319 , PNR Nos. EWSTRB, NMLYOH,DCDHTU,HEFIEF).

Later on due to constrained of time my travelling plan changed and I made a request to your airlines directly through a telephonic call on 01/11/2011 for rescheduling of tickets to 30/01/2012 instead of 05/12/2011 which your executive did and guided me to get fresh tickets. I have been told by your company executive that the Check-in staff will demand to pay the amount of Rs 50 /- each towards rescheduling charges at the time of actual travelling, for which I agreed.

On 30/01/2012, the day of flight, to the utter surprise I was asked at the Check-in counter that your system is showing that the amount of ticket of my wife Ms. Manju Goel (vide PNR No. HEFIEF) has already been refunded. It came as a shock to me as I had never asked for refund of ticket. I was then forced by the check-in staff to purchase a new ticket for my wife or else she will not be able to board the flight. As the travel was o[censored]tmost importance to me, I was informed that I need to pay Rs. 4,235/ for a new ticket of my wife. As the flight was about to depart, I had no other option but to buy the new ticket. I asked for a receipt of the payment but the airlines personnel at Check-in counter informed that it will take time to generate the receipt and flight is about to depart. He informed me that I can collect the receipt from Delhi airport. I had no other option and also keeping the convenience of other passengers on board I accepted it at that time. When I landed at Delhi Airport, I went to your airlines counter and got the receipt.

I made a call to your Customer Care Centre on toll free number[protected] at 7.15 pm on 31/01/2012 and discussed the matter with your executive Mr. Raghav. After keeping me on hold for nearly 40 minutes, I was informed that money was wrongly charged and I am entitled for compensation. He informed me that he had escalated the matter to the concerned department and i will receive a call from the concerned department within 24 hours. However, no request number was provided to me even on repeated request. Since then even 41 hours have passed till the time of writing this mail and I have not received any call. You can see another example of negligence and disrespect of the matter by the staff of your esteemed organization.

Grievances

Due to the above incident and chain of events it is proven gross mistakes, negligence, poor customer service and lack of sincerity by your employees, following are my grievances which requires your kind attention for redressal from your good office and seek your intervention :-

1. How a refund was made when I had not asked for it?

2. Tickets for my wife Ms. Manju Goel and my minor daughter Ms Mihika Goel was booked under same PNR (HEFIEF) but my wife's ticket was cancelled and my minor daughter's ticket was rescheduled.?? As per Airlines Rule, a minor or and infant can only be travelled with an adult. Why such kind of gross error occurred?

3. I was even asked to contact goibibo.com for the refund. This is devoid of any logic and reasonableness as rescheduling and even extra payment at airport was taken by your Airlines.

4. Should a person expect the kind of services from your esteemed organization that even after 42 hours of my call, no body from your company is bothered to call me !!

5. By such ill-treatment I alongwith my family members suffered irreparable mental harassment, mental agony, disrespect, insult, anxiety by your esteem airline staff. Damages should be paid for the negligence caused to us.

Dear Mr Dr. Malya,

I being AVP of an esteemed organization wasting precious time of mine and my company by involving in communicating and writing for explanation in the matter. In return I should be given a good compensation apart of refund of extra fare wrongly charged by your airline.

Dear sir, we have a great regard on you being a reputed entrepreneur of the country and always expect good services from your organizations under your dynamic leadership. We just hope that you will always take care that this type of issues should not happen so that the there should not be any damage of image and goodwill of your esteemed organizations.

Thanking you,
Naveen Goel
#[protected]

I am Raja. I have cancelled the Kingfisher airline ticket on 23rd November 2011. The ticket number is '[protected]'.
The PNR number is MFHUOL. And the cancellation reference number is[protected].

Still (08/02/2012) I have not got the cancellation refund amount back. Regarding this, I have spoke to the customer care people and send an email also. But everyone is saying amount is processed. When i check with my bank, they said they have not got any such amount.

Kindly do the needful.

Had booked a flight from Ranchi to Mumbai last Feb (Feb 2011) on the KF airlines site. I paid approx about Rs. 3000 through net banking. My money was debited but I did not receive a ticket or PNR. When I checked again the price of the flight had increased. I eventually ended up booking on another airline. I wrote many mails to KF customer care and in the end also to the Chairmans office ID but there has been no resolution till date. Even talking to the Kingfisher customer care on phone did not solve the problem!

PNR No - IUJZBO. This is with respect to the online booking which we have made for Kingfisher airlines tickets on 25th Dec 2011. The flight details are as below -

Flight no - IT0352
Mumbai to Srinagar via Delhi, departure 4th Feb - 10.10 AM, arrival 4th Feb 14.25
Passengers - Khalid Mehmood, Shamshada Akthar (55 yrs) and Masiha Sohail (5 month infant)

The issue I want to escalate is that while we had made this booking online we had also confirmed seats for them (24A and 24B) which is also available in the soft copy of the ticket that we received on mail. Inspite of the facility being available and we utilizing the same when they collected their boarding pass at Mumbai airport different seats were allocated (not the ones which we had selected). Secondly this was a via Delhi flight with a total duration of approx 4 hrs with no change of flights. This was the reason why we booked it because there is an aged lady and an infant travelling. However to our shock at the Mumbai airport they were handed over 2 different boarding passes one from Mumbai to Delhi and a change over flight from Delhi to Srinagar with a 1 hr stay at Delhi airport. This was nowhere mentioned in the booking details.

To further add to the dismay at Delhi airport there was no proper communication as to from which terminal the flight would take off. They had to actually run (and I mean it they had to literally run) from 1 terminal to another to take the flight. This situation with an aged lady running with an infant in hand is not expected after making the bookings much in advance and being a regular with Kingfisher.

The entire experience has been alarming and a risky one because there could have been serious consequences. My mother in law who was travelling with the infant is a thyroid patient and after this whole drama at Delhi airport she was actually breathless when she boarded the flight. This is just not acceptable. I demand an answer to my grievance for the inconvenience, trauma and pain caused to me and my family.

Regards,
Veena Wani

I have been attending a training in college of material management, jabalpur, mp, india since 26 december 2011. Due to the current complexity of indian visa sys I could not manage visa of my family concurrently. As a result I had to plan their journey after I had joined the course. Indian embassy put a clause like “ accompanying husband by air” in the visa of my wife whereas I had already moved out for the course ( government of india is sponsoring the course). My family went to the airport to catch the scheduled plane on 8 jan 12. But the kingfisher airlines denied checking them in knowing very well that this was not their job rather it was the purview of the immigration. My wife along with two small kids was helplessly moving from one place to another and trying to explain them about the real fact and requested them time and again to check about my movement by their airlines on 26 december 2011. But grieve of my wife could not touch their mind and heartlessly they closed the counter putting them in an ocean o[censored]ncertainty. On the same day I was moving from my current place in india to kolkata for receiving them and bring them back to my place. Due to the mobile network prob in the train I could know all these fact quite late and could not do anything except calling defence attache of indian embassy in dhaka. But regardless of all the effort nothing could ensure their travel to india. Finally on the same day I had to purchase the ticket of biman bangladesh airlines and could manage to get them in india. The way this airlines dismayed my family demand something to be done against them. But I do not know what to do. Can anybody pl help me in this regard.

SUBJECT:The Most Horrendous Experience of My Entire Flying Life -FALSE ASSURANCES & FALSE CLAIMS-ONE WEEK OF MISERY‏ FROM KINGFISHER AIRLINES


I am a frequent flyer between Bangkok and Kolkata and use Kingfisher Airlines for my travel.My frequent flyer number is :[protected].
I had accumulated over 18000 miles and was entitled to a Bangkok to Kolkata from Kingfisher Airlines.Mail was sent and accordingly and received confirmation by email on 13th December that I could fly on the 23rd of December 2011.
Tickets were bought for my wife on the same airline who was also travelling with me.

I was sent a mail with a PNR number EQWMOJ and was asked to pay Rs3700 at the Bangkok office located at Glass Haus Building,Thailand.
We live 250 kms away from Bangkok in a town called Rayong.
Kingfisher had given us a deadline set for Tuesday that the money in the form of Airport Tax was to be paid at the Bangkok office.
My wife drove 250kms from Rayong to Bangkok and went to the office to pay the amount.She was rudely turned away with no assistance saying they do not entertain such collection of frequent flyer redemption tax and my wife-a Thai national-was asked to leave the office rudely.

I mailed back to King Club about it asking them what we were to do;on Thursday which was the day before my flight on the 22nd of December i received a call on my Bangkok number-+[protected] saying that i could go to the airport prior to the flight and pay the tax at Suvarnabhumi airport,Bangkok.My wife and I appeared at the counter of Kingfisher giving them copy of my letter and booking confirmation and readiness to pay the money as told by King Club.

This is where it gets more interesting and horrifying.To our absolute shock we were told they do not issue or accept any bookings done through frequent flyer programme.The frequent flyer ofice was contacted who feigned absolute ignorance and kept trying to stall the matter as i was kicked around from one so called patient listener on your call service line.Time was 2.45 and boarding was about to close.I had to purchase new ticket to my absolute horror as i had to board the flight which was due to depart in 1 hour and 30 minutes. The counter made me pay Thai Baht 6375 to issue a new ticket.New PNR paid for is :BTLZKY.

My wife after one week of abosloute harassment finally boarded the flight to Kolkata and reached our intended destination.

Mr Mallaya,you claim the finest service. Is this your service. You claim the most rewarding airline.Was this my reward for freqently flying your airline.
A Thai lady driving 250kms up and down being insulted at Bangkok office on Monday??

Waiting desperately to board a flight for 2 and half hours not knowing whether we would fly or have to head back 250kms back to Rayong as my wife refused to travel without me.
GIve me one reason why i should ask anyone to ever board Kingfisher.

I will be in India from 23rd to the 4th of January and I NEED SOME ANSWERS FROM THE MAN BEHIND INDIA"S FINEST AND MOST REWARDED AIRLINE.

KIND REGARDS
Deepak Biswas
[protected]/[protected]-till 4th
after 4th of January +[protected].

I had flight on 23rd Sept 2011in Kingfisher airlines flight no.IT 3176. and I have international transfer from mumbai upto germany. At that time I am carrying on main luggage of 23 Kg, one cabin baggage of 12 Kg and one laptop backpack. The size and weight of all baggages are as per international flights travel rules and regulation. At that time when I informed person at Kingfisher check-in counter at ahmedabad that I have international transfer from mumbai to germany, that person allow me to put my main luggage as well cabin luggage free of charge without any fees. But when I came back from Germany on 23 Dec 2011, I have same domestic connection Mumbai to Ahmedabad in IT 0171, I have one extra luggage of 32 Kg apart from the luggage I carried in Ahmedabad to Mumbai flight. Though I have already paid 75 Euro for this luggage in Airfrance for my whole transfer I am ready to pay for the extra luggage of 32 Kg, but the person sitting on check in counter at Mumbai airport told me that you are not allowed to take the same cabin baggage with in flight as it was bigger than size allowed in domestic airlines, though I told them that I am coming form Internation flight and I had carried same handbag as cabin bag while my transfer from Ahmedabad to Mumbai. But the person sitting there not considered my points, and forcefully I have to paid 6600Rs. for my cabin baggage with 12Kg. of weight and for my additional luggage of 32 Kg. I had found same sized many hand luggages in the same flight. So I found that I was being cheated bt airlines and have to paid 1800 Rs. for cabin baggage of 12 Kg. So I want to request you that please take neccessary action in this.

Dear Sir/Madam,

I, Mr. Rajesh Shriram Jadhav, residing at Kirol, Vidyavihar (W), Mumbai - 86, Mob.No. [protected], email ID [protected]@gmail.com want to lodge a complaint for a travelling made on my name by the unknown person. The details are as follows.

I received a SMS on my Mobile on 18 Dec 11 at 1.50 AM from LM-FLYKFA, that you have to board at Mumbai-Delhi Kingfisher flight. That time I was sleeping at my home. Then same at 5.36 AM, I received a call from Mob. No.[protected] that you have a flight at 6.45 AM. In reply I told him that I have not booked any flight and just now I am at my home and I have not booked any ticket of Kingfisher Airlines. Then that person cut the phone. Then, at 9.30 AM , I called the same person and asked him I got the call from you and asked him his name. But, he answered rudely and denied to disclose his identity and asked me, "to whatever you want to do, I will take care of it ". He told me to contact Kingfisher Customer Care and cut the phone. Then, I contacted the Toll Free No. of Kingfisher Airlines. Ms. Farah told me that Mr. Rajesh Jadhav has travelled alongwith Mr. Nilesh Acharekar and two more persons with them. I asked her to give me the details of the identity proof of Mr. Rajesh Jadhav, but she has asked me to lodge a complaint at [protected]@flykingfisherairlines.com.

But, I didn't found the site. Therefore, due to security reasons, I am lodging a complaint to find out who is travelling on my identity.

Please give me a feedback of the same.

Thanking you,

Rajesh S. Jadhav

Hi

I did booking on 21st october for flight to Amritsar from Delhi and got confirmation details and PNR number same day.
Thereafter , I got another email from [protected]@Flykingfisher.com on[protected] stating that " Your booking is confirmed on Kingfisher Airlines flight IT4309/18OCT DEL-ATQ @1625 hrs. Your PNR is ITOFMY "
and gloomily got email one day before boarding that that "Dear Guest,FLIGHT IT 4309 DEPARTURE DEL IS CANCELLED FOR 18 OCT"
due to operational reasons.

I underwent great mental agony as I was scheduled to leave just after my marriage for visit to golden temple.My hotel was booked on 18 th and 19th oct and trip for places to be visited were finalized.I have to fight with Kingfisher Customer Care to get me alternate ticket but the ticket was at 1:30 AM on 19th october. I booked ticket of 2:20 pm considering some plan and expectations on 18th of Oct.I could have also booked ticket of Rs 1600 at 1:30 but booked ticket of kingfisher because they were more convenient to my planning and schedule.I have to cancel my plan of trip on 18th October only because of Kingfisher. Its was very inconvenient to board flight at 1:30 am and manage reaching hotel at night in Amritsar .To compensate mental stress I underwent a day before , I should be compensated with the difference of flight fares i.e. Rs 8000.

Guest Names : Parminder Singh and Taranjeet Kaur
Airways : Kingfisher Red
Flight : IT4309
Aircraft : ATR
Delhi(DEL) to Amritsar(ATQ)
Date : 18 oct
Ticket Nos : [protected] and[protected] booked on 21 oct
Total Fare : Rs 11368

Alernate ticket booked : air india AI-14 leave at 01:30 am with total Fare Rs 3300 (Approx.)


Best Regards

Thanks in advance

Parminder Singh
[protected]

we (kisan ,asha and ishika agarwal(3 year old) had confirmed tickets from bangkok to mumbai on 07/11/2011 at 8.45 am(reservation code-NOYYCS). but our flight was cancelled by king fisher airlines. there was no prior information on the same through email, on there website, phone, sms nothing at all. i had tried to call up the airlines on 06/11/2011 till 11.00pm and also see the status of flight on there website till then but there was no update. when i reached the airport they said the flight has been cancelled due to technical reasons. and they shifted me to a night flight thai airways tg317 at 6.45pm. there was lot of problem for me since i was travelling with my family especially a 3 year old kid. the airlines could have easily shifted me to jet airways airlines which was the next flight, but they did not do so. i saw there was availability in the jet airways flight and asked them to shift me in jet airways.

i had to agree to kingfisher airlines people there in bangkok because i did not know what to do there. i was harrassed a lot because of this kingfisher airlines mis management.
now i would like full refund of my tcket from bangkok to mumbai which would roughly be rs 19,500.

Group Chairman
Kingfisher Airlines Ltd.UB Group
Mumbai/Bangalore

In spite of repeated mails and calls , i am yet to receive the communication from the Kingfisher Airlines Ltd to settle our long pending dues.

After using my 23 nos Luxury vehicle's at NSCBI Airport,Kolkata , I have been deprive the due payment which is legitimate , and Kingfisher Airlines Ltd not paying the dues since long .

Over and above , under the instruction of Sri Rajib Suri CAO of Kingfisher Airlines Ltd , I had purchased 5 nos of additional car for the Airlines service whose EMI'S are now a burden on me.

Kingfisher Airlines Ltd are not paying me the monthly rental since long and indirectly forcing me to shut down my business at Kolkata.

One employee of Kingfisher Airlines Ltd , Sri Brijesh Pandey ( Admin Head of Kolkata Airport) demanded me Rs 50000/= as bribe , which I refused to entertain , there after they are after us to destroy my business along with other officials of Kingfisher Airlines Ltd.This matter also conveyed almost all the responsible key post executive of KFA / UB Group , but no result so far.

Now a days the owner group of Kingfisher Airlines Ltd / UB Group are in dilemma and busy with obtaining bulk loan from different means and other ways some of corrupt official / executive are trying to expertise the employee / executive not to pay the vendors due by showing different excuse.

With this appeal I once again urge upon the official / Executive of Kingfisher Airlines Ltd / UB Group to settle the issue once for all and allow the matter to rest , otherwise I shall have no option left to approach legal relief against this injustice .

Regards

Mrs Papun Bhattacharya
Proprietress
M/S Swastik Engineers
Kolkata-700159
[protected]
[protected]

Kingfisher Airlines PNR : MFMQSP
Flight : IT 320
Travel Date : 01 Nov 2011 at 10:30pm
Origin and Destination : New Delhi-Mumbai
Amount : 10382
...................................................................

Connecting Flight Jet Airways
PNR : KMVAAJ
Travel Date : 02 Nov 2011 at 03:05am
Origin and Destination : Mumbai-Bangalore
......................................................................
I missed my flight Jet airways due to delay of Kingfisher flight dated on 01Nov2011 at 10:30pm.
I was unable to collect boarding pass on 02 Nov 2011 at 03:05pm
.......................................................................
Poor behavior by King fisher and collect more money Rs. 15000 (Fifteen thousand)
for Mumbai-Bangalore 02 Nov 2011 this morning 02 Nov 2011 6:50am. because I missed my flight Jet Airways.

Please refund money because of Airlines fault.

Complaint of Corruption against M/S Kingfisher Airlines Ltd, for not paying the legitimate dues in spite of several request/reminders and a move to destroy my business for not paying bribe to KFA officials .

As I am a transport vendor for M/S Kingfisher Airlines Ltd, Kolkata and transporting all the commercial staff along with Captain Crew and Cabin Crew movement in and around city Kolkata.

My self Smt Papun Bhattacharya of Kolkata ,a lady transporter at Kolkata , catering transportation service since long to the different Airlines and Star Hotels with the premium branded car.

Kingfisher Airlines Ltd made a transportation contract with my firm M/S Swastik Engineers, Kolkata with a validity for 3 years wef 01.01.2011 to 31.12.2013 for both the category of operation , namely commercial service and crew captain service. Since long the payment was not forthcoming .The the then Admin official of Kolkata Airport (Kingfisher Airlines Ltd) asked me to bribe him Rs 50000/= which I refuse to pay, make him arrogant and revengeful to stop/halted our service illegally with the help of Transport in-charge Sri Ravi Krishnamurty of M/S Kingfisher Airlines Ltd , HO Mumbai , and illegally reinstate a tainted black listed vendor against some personal benefit. This matter I personally informed/reported to Sri Rajib Suri , CAO of M/S Kingfisher Airlines Ltd,HO Mumbai ,But no action so far initiated for the issue.

This tainted vendor now running the show with a less number of cars and with all old & bad conditioned car , excess billing was made with showing full strength of cars and a looting is going on. This matter is also , I bought to the notice of KFA higher authority ,but later on I heard this vendor is taking the name of Central Ministers and who is also told a many that, he maintain a good relations with Sri Praful Patel and Sri Shahnawaz Hussian and dare to do whatever he likes.

Now I am helpless and facing a terrible financial hardship for non-payment of our dues since long. We have availed Bank loan against our cars, due to non payment of EMI to the Bank, our position are deteriorating very badly. I don’t know what to do now,the damage done by this corrupt official of KFA is not repairable.

Now, how it is possible to suppress / ignore the facts of valid Transportation Agreement and disobey the clauses there on. The violation of agreement does not show the positive attitude towards the society and ultimately inviting of complication / defaming of the name, which is not at all desirable from any side of the beneficiaries.

I preferred this medium of consumer grievance as because I am now reached to the last part of the wall of patience and through this appeal I draw the kind attention of Dr Vijay. Mallya, who is the owner of M/S Kingfisher Airlines Ltd (UB Group),who is a renowned personality and one business magnet of our nation .

I am once again hopeful that my grievance will be set right and I will be survived with respect and recognition.


With regards


Ms Papun Bhattacharya
Proprietress
M/S Swastik Engineers
HJ 20 S. L. Sarani ,Joramandir
Kolkata-700159
West Bengal

+[protected],+[protected]
+[protected]O)