[Resolved] Koryo LCD TV — Unsolicited charges | |||
I purchased a Koryo 32" LCD TV and at the time of purchase it was clearly stated that the installation and service (during warranty period) would be free. But to my utter surprise after installation, I was forced to cough up Rs. 150.00. When I confronted, I was told that this is Conveyance Charges. Till date, I had not heard of this sort of charge being levied. And if this charge existed, why was it not communicated at the time of purchase. Not only I was today forced to pay Rs. 150, I have been told today, that henceforth every visit would incur the same amount and charges. I am really worrying about such HIDDEN CHARGES. Tomorrow I may have to cough Summer charges/ may be Rainy charges if it rains on that day/ may be any XYZ charges, which I suppose is totally unwarranted. Such actions definitely make one loose faith in the whole institution of Big Bazaar. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
koryo -lcd — rced LCD is faulty
i was purchased a lcd from big bazar indrapuram on wesnesday 15/02/2012 but on installation its found faulty and not working and replacement still n not done ..please help ..address A-1/96 DLF COLONY SHAHIBABAD,,,regardsashok kumar
[protected]
[protected]
Dear Customer,
We would require a few additional details to assist you with your concerns. Please write to [protected]@futuregroup.in with your contact details, invoice details, details of the store from where you purchased the product and the reference number 2033. An agent will contact you once we receive your details.
Regards,
Priya
Future group Care
We would require a few additional details to assist you with your concerns. Please write to [protected]@futuregroup.in with your contact details, invoice details, details of the store from where you purchased the product and the reference number 2033. An agent will contact you once we receive your details.
Regards,
Priya
Future group Care
Dear Customer,
Just a reminder that we haven't received any response from your end.
Regards,
Priya,
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards,
Priya,
Future Group Care
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Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road, , Jogeshwari (East), Mumbai, Maharashtra, India - 400060
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Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. Request you to write to [protected]@futuregroup.in with the invoice number, store details, your contact details and reference id 1983. we will investigate and get back to you shortly.
Regards,
Priya
Future Group Care