Address: Ernakulam, Kerala |
The cooling system of my refrigerator has been down for the past 2 weeks .I lodged a complaint for which the call centre guy assured me help within 24 hrs,and even after 3 days nobody came.On the 4th day I contacted the toll free no.,and got a response saying that i personally contact the local service centre.After contacting them a technician came the next day,saying there aren't enough technicians.After checking he said that the board has to be changed.They said that they have booked it and I will get it fixed within 6 days.Now when I contact them, they still haven't received it.
If this is the kind of service that you provide your 'valued ' customers,how can people recommend your products?Or you dont care about it?. My complaint id is C10B1720764,name is Bindu Jomon.the local service centre is Sincere Agencies,Kaloor,ernakulam.I suggest you immediately look into the matter. Was this information helpful? |
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