[Resolved] Laura Skoda — Replacement of defective Skoda Laura Car Registered No. PB-10 CP-7296 | |
To The General Manager Krishna Auto Sales Chandigarh Sub:- Replacement of defective Skoda Laura Car Registered No. PB-10CP-7296 Dear Sir, Kindly refer to your letter dt. 22.12.2009 asking us to take delivery of the above mentioned car after repairs. In this connection, we would like to recapitulate the following sequence of events in respect of the above mentioned car:- SKODA LAURA Car Engine No.BXE203939 and chasis No. TMBBSH1Z58A155082 was purchased from your dealership at Ludhiana on 26.03.2009. Later on the car was registered as PB 10CP-7296. The above mentioned car when driven above 80 to 90 km/hr came to sudden halt number of times which was dangerous for the safety of car as well as the occupants of the car. We sent the car to your workshop for repairs, it was claimed by your workshop that the car has been duly repaired. We collected the car from your workshop but the problem instead of solving further deteriorated & sudden halt of car accurred even at 60 to 70 km/hr. Three such incidences occurred & it was a miracle that no one got injured. Above has been brought to your notice & even to the notice of Mr. Passi. We are enclosing copy of our e-mail at 03.12.2009 but no serious action has been taken by your company to replace the defective car. After making an investment of Rs. 16.25 lacs our lives have been endangered by SKODA Company by delivering us a defective car. Even after repairs by your workshop the basic problem still persists. As such, we are not prepared to collect the defective car. Please replace the car immediately. You are tarnishing the reputed world known name of SKODA. Please do not delay the matter & replace the defective car immediately. Thanking you Deepak Builders [protected] Copy to:- M/s Skoda Auto P Ltd, Aurangabad with the request to kindly replace the defective car to avoid any further damage & injury to the car & Occupants. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Skoda — No registration no
A friendly advice to all my near and dear ones!!!! Think a thousand times before buying a skoda product. Bought myself a skoda superp after making a full cash down payment 3 and a half months ago from ARSHIA MOTORS. Till date have not received any sort of documentation e.g. invoice, receipt, skoda shield documentation. To top it all, i have not even recieved my PERMENANT REGISTRATION NUMBER. I have written an email to their main skoda head office and and given 3 reminders too. I have also written to some GM sales.....and u know what people.....have not even recieved one email/call from anyone till date. Pathetic after sales service. Have not taken out my car from my home since 2 and a half months as my temporary number has expired. Never seen a more deplorable state of affairs.amit gupta-[protected]
Against Skoda’s Unethical Conduct
Dear Fellow,
I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.
I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .
I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.
Await your revert and support to reclaim what is rightfully ours.
Prateek Agarwal
[protected]@rediffmail.com
Dear Fellow,
I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.
I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .
I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.
Await your revert and support to reclaim what is rightfully ours.
Prateek Agarwal
[protected]@rediffmail.com
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They say the old General Manager Mr Aditya Rudra was badly abused by the owners...and so he left...if the dealers abuse their good employees how can you expect good service.