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Skoda India Complaints & Reviews

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Updated: Dec 5, 2025
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Skoda India reviews & complaints page 61

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T
T. K. Roy Choudhury
from Gurgaon, Haryana
Jun 18, 2009
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Despite plight of global recession and crack in the car market, I, a senior citizen, misguided by attractive ads in the media, purchased one Satin Grey Skoda Fabia Classic 1.2 M/T(Chassis No. TMBAHH5J68A506595, Registration No. HR26AU4996) on 31/10/2008 on full payment, the highest priced car in the like segment with condition of high octane petrol usage for extra comfort on road. From day one i have been experiencing that i have been delivered a most defective car unfit and dangerously inefficient on road menacing lives. The service station peoples'(Giriraj Motors, Gurgaon) repeated servicing and assurance of faithful working of the car proved futile. We have twice escaped nearly fatal accidents due to failure of the car's system(Engine Misfiring, Power steering and window Failure, Dashboard and music system problems, Ac malfunction etc). I realized we were driving most dangerously inefficient car skoda fabia on road and the company requires to be restrained from this hazardous inefficient business.
Repeated complaints at its Aurangabad Head Office through email and on telephone failed to remedy the problem. On 12/6/2009 the car being almost in position on road to kill passengers and the public around, the car has been given to the service station of Giriraj Motors at Gurgaon where it is still lying. Although the company in written communication regretted the situation but they are absolutely not in any mood to settle the matter. The attitude is that once the car has been sold and you have taken delivery of it, it is customer's headache.
Aug 14, 2020
Complaint marked as Resolved 

skoda/fabia — steering

my skoda fabia stearing is not working i have given to service station in jaipur on 27 oct 2009 but till nov 16 they have not returned our fabia back
worst company
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    V
    V.Padmalatha
    from Mumbai, Maharashtra
    Jun 16, 2009
    Resolved
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    mahavir auto vishakhapatnam.my vehicle had complaint about poor fuel economy and engine noise, already four services were over (34000kms run).till day my complaint was not rectified.And the people at workshop had a very poor interaction with customers.I dont have hope on these guys at workshop that they can rectify my complaint.Now i think that all my time is waste going to workshop.So i suggest my friends not to go for skoda.
    Aug 14, 2020
    Complaint marked as Resolved 
    Hi,

    This is srinivas from Andhra pradesh and I own Skoda Octavia. I am here to tell you that skoda showroom and servicecentre of Vijayawada is so terrible that they took 3 long weeks and they have still done nothing and they are worst at responding the calls even . They dont have even proper technicians and proper staff to respond in a fair manner. Even if we make a call to the showroom or service centre they just play games by saying the work is finished and when we go there they ask to come tomorrow.This same thing happened thrice and we travelled 80 kms each time to go to the service centre. They dont even know what's the problem is? this is how it goes there. The worst ever customer support as far as i was concerned. Its better to close the showroom in Vijayawada or they should hand it to somebody else who is good at it. I dont know how these people get license to maintain such showrooms and service centres. Many skoda owners are getting their vehicle serviced done from outside which is a big shame for Skoda itself.

    Somebody from Skoda India should take the responsibility and should find a solution for this terrible situation, otherwise Skoda would worth less than a Maruti.

    Hope you people respond quickly, i[censored] follow the same way as this people then its better for you to close Skoda company in India.

    octavia — disrespect by your employee

    Dear Sir

    Myself Rajeev Rathi owe an octavia from your skoda group. I am from jaipur and my car no is RJ04 C 2400.

    Three months ago i met with an accident in which my car was totally damaged so i sent my car to your jaipur branch service centre for repairing which cost me rs.300000 including insurance amount and i paid around 130000 at that time.

    But i am not satisfied with the service as even after this expenditure my car is not working properly

    moreover your service center is 60km away from my residence and we have visited there for 2-3 times but it is always said by them that they dont have the parts and when i called one of your employee he was disrespectful in his talks and misbehaved and his act was not appreciated as he is the worker of your esteem organisation

    please seek to my problem and i want you to take proper note on your service center

    my contact details:
    ph no .0091-[protected]
    email id [protected]@yahoo.com

    octavia — poor service

    Hello sir I am your loyal customer since 2005 . I have 2 skoda octavia and one laura . i need your help I have been sended my new one octavia the totl running 17000 km . to your nawab motos for service . I don,t know what they do sound and vibration are increase and I think they re using local lubriation my care pick up is very hard and they already change fuel filter b,coz some problem in the filter my care not start in the moring we give 20 shelf and press many time race they they start . they servicing are very poor . you take the ation other wise we sale this cars and also complaint to new reports , and we stand this car in the market with put on lot of footware . please arrange the macanic to check my care what is the right proble b,coz your deal only money making work . they are very poor response and very poor skoda services.
    One more think to share with you please strong to your service network otherwise you also lost your market as like fiat.
    I my home the marrige and we want superb but this situation I never go with your product. If you want to continue your customer you find out he right solution . my friend sale their fabia couse oof service problems.
    Skoda every body knows their customer satifaction I thing this time they forgot this words
    Thanks

    Contact me
    Shobhit
    [protected]
    [protected]
    [protected]
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      R
      Rohit Agarwal
      from Delhi, Delhi
      Jun 12, 2009
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      I had purchased a Skoda Superb new model, in the month of March 2009 . From the day of purchase the AC of the car was not cooling . I had sent it to the service station where they recycled the gas . But still the problem persist.

      Today I personally went to the Showroom and showed them the problem . Even if the AC is switched on for 20 mins still the person still in the car sweats and there is hardly any difference between the cabin and the outside temperature .

      The showroom guys had no answer but, suggest to re send the car to the service station to re check .


      I am surprised and throughly disappointed . I thought Skoda make a good car but my impression has Completely changed with the most expensive product available in the country .

      Within a few month my car is in service centre 2 times for the same issue.This seems a manufacturing defect as no one is able to rectify the problem . I even overheard a customer like me with the same problem in the Ac in the service centre .

      I request you to kindly rectify/ change the car immediately other wise I will be forced to make this issue public in media and take Skoda to consumer court .

      Even at the time of sale I was told about few features which are not there in the car. Eg connecting the phone to the car etc., but today I hear that my car is not loaded with it although it is mentioned in the manual and the feature has a provison in the car.
      Aug 14, 2020
      Complaint marked as Resolved 
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        Rahul Gupta
        from Gurgaon, Haryana
        Jun 3, 2009
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        I purchased the Fabia in 2008 and the list of defects is endless. The car met with an accident, the air bag opend and leaked due to which i suffered severe burn. Following the incident, the car was sent to the Continental Auto Service, Sarita Vihar, New Delhi. Since the car has come after repairs, we find the AC is not cooling at all. Few days back the rear left side tyre got locked itself while the car was parked, as sensible person can make out that it is extremely dangerous if the tyre gets locked while driving. the company person came after we called and rectified the problem and on our asking simply said that it can happen anytime and with anyone, it's a normal feature. Since the car has come after repair, the left rear window is not working. The brake discs of the car sometimes rub against each other in such a way that at time the brakes stop working and i have to press the brake quite a few times to stop the car which is extremely risky. The average claimed by the company was 17km per litre whereas it is only giving 10-11 km per litre. Im always stressed while driving that anything might go wrong anytime. I, m extrermely dissapointed with the performance, the car is not even a year old and Skoda has a reputation which is synonomous to quality thats why we prefer it to other automobile companies.
        Rahul Gupta
        Jain TV
        Aug 14, 2020
        Complaint marked as Resolved 
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          R
          Rakesh Nagpal
          from Karnal, Haryana
          Jun 1, 2009
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          I purchased Skoda Laura in April 2007 but since the car is purchased I had been facing problem in the air conditioner. The car has been sent to their dealer in Ludhiana (Krishna Auto Sales) around 20 times but the problem has not been rectified. Now since the summer has started i.e since Feburary the car has been with the dealer and only came to me for a bare 10-15 days but still no solution has been made.
          Enclosed is their record
          Please advice.
          Thanks & Regards,
          Rakesh Nagpal.
          Aug 14, 2020
          Complaint marked as Resolved 
          Skoda Laura,

          It was a bad choice...

          Every 4-6months the horn goes out.

          2yrs the clutch is out

          2 1/2yrs the AC has given up

          Don't they have to meet some basic quality standards.

          There service is the worst in its category...And prices are simply astronomical..

          I do not know how to settle my score with this cheater of a company.
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            C
            chetan.B
            from Bengaluru, Karnataka
            May 27, 2009
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            I am chetan.B.Owning skoda rider register no is (KA-50 M-7779) model 2006 july. I am the first owner. When we were travelling we heard a sound.Immedately we stopped the vechile and saw the oil was flowing out.Then we called the vinayaka service people and took the vechile.The service people says it is not hit by anything but this is the first time case they have come across and also took some photoghraps.What is seen is there is a manufacturing defect in this Engine which as run 1lakh km and regularservice done without any accidents and maintained well inspite of these the engines as broken outside.usaully a vechile will have a life of 3 lakhs kms.But this vechile as broke down.and the company people said this will cost around Rs 2 lakhs.It who's fault wheather company's or mine? Please give me Justice in this matter.Thank u sir,
            Aug 14, 2020
            Complaint marked as Resolved 
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              D
              Dipam Patel
              from Bengaluru, Karnataka
              May 26, 2009
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              I have purchased SKODA FABIA ELEGANCE 1.4 lts. PETROL on OCTOBER 26, 2008 from TORQUE AUTOMOTIVE PVT. LTD., AHMEDABAD.
              After purchase, due to winter season, the A.C. was not used in the car. On the arrival of the SUMMER SEASON, A.C. is currently being used. First service was taken on APRIL 25, 2009.

              Thereafter, a lot of problems have arisen in the proper functioning of the car.
              They are as under-

              a.) The car uptil now has run a total 2500 kms. and the Petrol filled is PREMIUM. Average kilometers per liter of petrol with A.C. on is approximately 8 kms./liter only (Less than 280 kms. for 35 lts. of PREMIUM petrol). On advice by the local SKODA dealer, even after shifting to NORMAL UNLEADED Petrol, respite is still not there. It appears to be a case from bad to worse.

              b.) With only two people sitting, the pickup of the car is dismal. When three or four passengers are sitting, with A.C. on at fan-speed 3, the car can hardly run. Even at 40 kms./hr. the car has to be run in the third gear. It is only after the speed of 50 kms./hr. that the car runs smoothly, or else it either vibrates or it jerks. The gears are required to be shifted very frequently to maintain the momentum of the car.

              c.) At traffic signals, with A.C. on, the car in the first gear takes a few seconds to pick up and gain momentum. In this case, the A.C. of the car has to be switched off.

              This is highly irritating and causes impatience. The above problems were drawn to the attention of the LOCAL SKODA DEALER and the car was inspected and rectified as per them on MAY 12, 2009.
              Even thereafter, the above problems still remain and cause a lot of disturbance while driving.

              It appears, SKODA has introduced a car NOT for the Indian markets, as the car with A.C. on becomes a "HORSE-CART". I strongly call upon the PARENT company, its Indian subsidiary and the local dealer to address the issue, on PRIORITY BASIS, either by solving the problem or refunding the money back.

              Formal complaint was lodged on the 19th day of May, 2009. The complaint was acknowledged with TICKET NO. 19E102109 on the same date mentioning WE WILL ADDRESS YOUR CONCERN AT THE EARLIEST. Today is 27th May and nobody from the dealer or the company has bothered to talk or follow-up.

              Please Advice on this.
              Aug 14, 2020
              Complaint marked as Resolved 
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                S
                Satish R.Tuniya
                from Chennai, Tamil Nadu
                May 23, 2009
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                Dear sir,
                I have purchased Skoda Fabia since just 10 months. The car has not yet covererd 10, 000 kms & it has started giving problems.
                1>The Engine also had given problem and has lead to opening of engine.
                2>The power window is not working properly
                3>It had been sent for repairing for almost 6-8 times.
                4>Really It had given so many problems to me.
                Please contact me at [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  Satish R.Tuniya
                  from Chennai, Tamil Nadu
                  May 23, 2009
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                  I have sent my car ( Skoda FABIA MH 05 AJ 9500.) at J.M.D nerul from 05/05/2009 for its repairing of its power window & some other problems. The car has not yet covered 10, 000 km and has been repaired 6-8 times. I am so disappointed now, after sending it in nerul again-&-again. I am so dissatisfied with skoda and its servicing centers.
                  I am so unhappy that I wanted to sell it. Also suggest me that is their any scheme under which i can sell it to skoda's authorizers & can claim deserving amount. & also state me the exchange scheme under which i can exchange it with new one.
                  Please contact me [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    V
                    VINNY BAWEJA
                    from Delhi, Delhi
                    May 20, 2009
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                    I HAD PURCHASED A SKODA FABIA 1.2 CLASSIC (PETROL) ON[protected] FROM GIRIRAJ MOTORS PVT LTD (GURGAON).
                    SKODA GAVE ME 2 YEAR WARRANTY ON MY CAR.
                    FROM DAY 1, I AM FACING A PROBLEM IN MY CAR AND I HAVE SUBMITTED SO MANY COMPLAINTS ON THEIR WEBSITE (WWW.SKODA-AUTO.CO.IN) BUT THEY HAVE NOT REPLIED TO ANY OF MY MAILS.
                    PROBLEM IN CAR- THEIR IS A LOT OF NOISE IN MY DASHBOARD .
                    WHEN I APPROACHED THE SKODA SERVICE STATION THEY SAID THAT THE AIR BLOWING MOTOR WAS NOT WORKING PROPERLY SO THEY TOOK TEN DAYS TIME AND REPLACED IT BUT EVEN AFTER REPLACEMENT THE PROBLEM WAS NOT SOLVED i.e STILL A LOT OF NOISE IS COMING AND NOW I WANT THE COMPANT TO TAKE SOME ACTION AGAINST THIS MATTER SO I MAILED THEM BUT THEY ARE NOT REPLYING BACK AND THE SERVICE STATION PEOPLE ARE ALSO NOT TAKING ANY ACTION NOW.
                    MY CAR IS STILL UNDER WARRANTY PERIOD BUT THE COMPANY IS NOT TAKING ANY ACTION.
                    KINDLY HELP
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    How come i have so much reliability problems in the First 1 year? Please see the history of my car visits to Gurudev Motors .
                    A - First visit A/c blower was changed
                    B - Second visit – a/c gas refilling
                    C - Engine vibration(major issue), a/c problem, ABS Braking failure, low mileage, grinding sound in the steering wheel

                    All these things seems to be happening during the warranty period. I think the worry if this resurfaces again in the third year. I will have paid through my nose, which i am not willing to do... I am ashamed to be a skoda customer.
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                      S
                      S chakravarthy
                      from Chennai, Tamil Nadu
                      May 16, 2009
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                      This is the sad story of a disgruntled customer, who has the misfortune to have a Fabia 1, 2 reg. no - TN 09 AX 9740



                      The issue is threefold – the car has a faulty engine, the service folks cannot report it and cannot sort it out and worst the senior most folks in the organization cannot do anything about it and if they give a guarantee it is of no use. On the roll of (in)fame from Skoda are all these people who gave us lukewarm responses or never responded -

                      Ramesh, Karthik and Sudhir, Srinivas and Dixit, Nitin and Joseph, Gerald and Borgen K, the MD himself



                      In the first week of March 2009, the car had excess vibration in the engine when it was idling.On the 4th of March we ent it to serviceing to (Gurudev Motors, Madras).



                      He had it for 1 month and allowed factory folks to see the car, take photos and do some jugglery that we have no visibility into. No one could find out the problem or have the courtesy to tell us what the issue was, we started doing daily trips and calls and nothing worked. In deparation we called and spoke to customer care and Rahul Kulkarni said in a mail –

                      “ We would also like to honestly inform you that, even we are surprised by this exceptional concern and therefore have taken up this matter personally to investigate into the cause for immediate resolution. We would like to apprise your good self that our Service Engineer has inspected the vehicle and necessary job work is being carried out under his supervision. It is therefore we submit to you that, you clear all your apprehensions on your concerns, be assured on the Quality of our products and services.”



                      This standard answer, mind you took almost a WHOLE month to get. You would think that the issue would have been resolved quickly but that was not the case. While we heard nice things, we didn’t get responses to the following questions –



                      1. what exactly was the problem in the car

                      2. how you propose to address the problem

                      3. a clear confirmation that you are not touching/dismantling the engine of the car.

                      4. why it took 1 month to diagnose the problem in the first place.



                      Our worry was what if the engine would sieze when we were driving on a highway or something else of a similar nature happen. Not being told the real issue made things worse. Dissatisfied with vague answers and a refusal to change spareparts or the engine( after all this happened within 4000 kms and within 6 months of having bought the car). As you can see, we have patiently waited for more than a month) despite safety being at stake we spoke to Mr. Joseph, Executive Secretary to the Skoda M.D



                      By now, it was difficult in not having the car and we were tired of trying to find out why there was a delay, we just wanted the car back and since there was a failure of the 3rd cylinder in the cylinder head and opening the cylinder head is as good as opening the engine and we demanded the replacement of a new engine and not just mere replacement of the cylinder head.



                      By now, it was April and the MD’s secretary forwarded it to "Ramesh, Karthik" <Karthik.[protected]@skoda-auto.co.in>; "Sudhir, Srinivas" <Srinivas.[protected]@skoda-auto.co.in>; "Dixit, Nitin" Nitin.[protected]@skoda-auto.co.in, more new people for us to fight the battle with! Too many cooks spoil the broth, 6 days NO REPONSE!! We wrote a mail and got a “will respond” again from the Secretary and not the Service dept guys



                      Finally we got the car back after the 7th of April with no assurances for what was done and a vague commitment that it will not happen again. For what it’s worth the problem repeated, and on 14th of April the car went back to service for the same problem! We have a few more issues now, engine shuts off more often, the engine is sluggish and has lower power and of course the vibration is still there, what did SKODA do?



                      Moral of the story – Skoda’s customer service sucks and I am happy to have dissuaded 6 friends from choosing a Skoda and choosing a Honda City instead!
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I also sent my FABIA SKODA DIESEL vehicle to rectify the cold start problem.. I my vehicle is still with Gurudev Motors for the last four weeks.

                      I am not sure if they identified the problem. But the response is that a part will be replaced in the Head.

                      Poor response..by both Gurudev Motors and SKoda. Both are incompetent to handle repairs and customer service.

                      Regards,

                      D. Srinivasan
                      +[protected]
                      I will ensure not to recommand Skoda Vehicles to anyone..in my circle.
                      I am another victim of Skoda vehicle. Wished I had read all this before I purchased my Fabia 1.2 Lts. Petrol from Auto Bahn.
                      The very first day of the delivery I noticed the acrylic cover on the dashboard covering the speedometer had several scratches. It took me days to convince them to rectify it. They insisted on doing it when the car would go for its 1st service after 7500kms.
                      Secondly, when I had purchased the car, I was promised an average of 11 to 12 (compared to 15.62 as claimed by the company), but till date I am getting an average of only 7.5 to 8.5 in city and highway respectively.
                      Several complains and checks have been done by AutoBahn people but all to vain. Now, they comment that I should take a test drive of 25-30kms with them so that they can prove me wrong. My question here is by proving me wrong are they going to solve my problem. This is a self driven car and care has been taken about the RPM. The company reccomends 2.5 where as I try to keep it below 2.0. Still the average is not close to their promise.
                      Complains have also been made to their Aurangabad office but all to vain. The problem is just plainly forwarded to the dealer.
                      I am very very unhappy with the company customer care and also with the dealer.
                      Mails have been written to customer help, AutoBhan and also Company Executives ( Ramesh Karthik) but no one seems to be bothered.
                      What sense does in buying a small car at a cost of any other big car like Ford Ikon, Hyundai Verna, Fiat Linea etc. The only reason I purchased was to posess a Skoda Vehicle.
                      Guess made a very big mistake.
                      People planning to buy a skoda kindly think twice or more till you convinced of not buying it.
                      Regards,
                      Nirmay Shah
                      0-[protected]
                      Skoda is one of the worst in after sales service to its customers.The dealerships compliment them even better.A company like this should be fought united by the erring owners of products from this company.My concern of a turbo breakdown in less then 3 months from the date of purchase for my Skoda Laura this march was handled very bad.i had to take it up with them on a very strong note and fought hard for 15 days untill i got it fixed under warranty..
                      I am also a victim of Skoda India.

                      Skoda is one of the worst in after sales service to its customers.The dealerships compliment them even better.

                      A company like this should be fought united by the erring owners of products from this company.My concern of a turbo breakdown in less then 3 months from the date of purchase for my Skoda Laura this march was handled very bad.i had to take it up with them on a very strong note and fought hard for 15 days untill i got it fixed under warranty..

                      Now my vehicle is parked with them for a clutch problem from 17/12/2009 5 days short of completing a year.And the fight has begun because they have denied to replace the component under the skoda warranty.

                      I have been finding it hard to contact people and get my problem of the car fixed.Any help is more than welcome..

                      I also seriously suggest people to not buy any of the Skoda manufactured cars if people value thier money..

                      Regards

                      Chethan Prasad.
                      [protected]
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                        L
                        lionelf
                        from Pune, Maharashtra
                        May 14, 2009
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                        We have pruchased a skoda laura a/t in the month of september 08. Since Jan 09 we have been experiencing a lot of issues with the car from
                        1. Tyre being replaced
                        2. Wind screen being replaced (resulting in the dash board to rattle and create a lot of disturbance)
                        3. Ac vents being replace
                        4. Ac cooling not evenly distributed.

                        We have been in touch with the customer service head of Skoda India and in response to our persistance they have given us 2 additional free services. Our request is to increase the warranty of the car for an additional year.

                        Would like to know as to how do we take this case forward.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Why are u worried I also have these problems in my Laura model aug 08.

                        AC cooling is poor. They will ask for compressor and condenser replacement costing app 60, 000/-

                        Hose pipe will get damaged by rubbing with the fan. wiring on engine will get damaged by rubbing with hose pipe. poor company`s response.

                        very soon you will realise about the wrong decision.

                        Suggest to be after the company Best way is to display on the car DO NOT BUY THIS CAR
                        I as a purchaser of a Laura in April agree that it has been a terrible mistake to have gone in for a skoda car. My family has owned cars of different makes and has never encountered a problem such as mine. I was given a faulty car to start with. Now the car is lying in the skoda workstation for the last 2 months for want of spares.. hv been taken for a ride for a huge price n loss of mental peace
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                          S
                          sunil Madaan
                          from Gurgaon, Haryana
                          May 11, 2009
                          Resolved
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                          Resolved

                          The President/Vice President/
                          Manager (Customer Care)
                          Skoda Auto India Private Ltd.
                          Plot No. A-1/1, Shendra
                          Five Star Industrial Area, MIDC
                          Aurangabad 431 201

                          Dear Sirs:

                          We purchased SKODA LAURA. Feb 2006 I am suffering from a problem of an Air Conditioner Cooling Fault, outside pollution & bad smell comes inside through AC, I had complaint to Skoda Service Centre, in Silver tone motors OKHLA New Delhi over lots of time, but still no one is handling and Now they say that compressor is not working and it needs replacement and the warranty of same is expired and I have to spend 55, 000/- to get it replaced kindly do the needful to save the goodwill of the company and the so called prestigious customer
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I also own a brand new skoda Laura.

                          I have also faced these problems in my car which has done 16000 KMs.

                          Horns problem is common and well known to the service centres. BUT IT IS NOT KNOWN TO THE COMPANY ??????

                          Horns are never available for warrenty replacement also. Is it that I will send my car again to the service centre for horns replacement, which is 70 Kms from my place ???

                          It is really sad to say that Airconditioner fails to perform if I need to turn the fan speed to no 3 when outside temp is 40 degrees and I am driving on highway also.

                          I do not feel SKODA will do anything for it In our cars sold by them.

                          Very poor customer care.
                          Till date 4/10/2009 no reply / action has been received by me.

                          They are not bothered.

                          God help us

                          Skoda India — Car sent for servicing not yet receivni led even after a month

                          Car was sent for Accidental repair a Month ago still no proper response from the service. But service centre have been saying part is not received yet since 2 weeks.
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                            ANKUJ MITTAL
                            from Mumbai, Maharashtra
                            Apr 26, 2009
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                            SIR I HAVE SKODA FABIA PETROL VERSION FROM LAST 1 YEAR AFTER SERVICING TOO MUCH PROBLEM IN MY CAR POOR PICKUP NOISE PROBLEM POOR BALANCING SIR I WANT TOO RETURN MY CAR
                            Dear All,

                            I absolutely agree with all the above comments and would like to bring to someone's notice my To begin with, I purchased a Fabia in 2008 from Autobhan (Worli-Mumbai). I got the vehicle after a delay of 2 mths ie 24th April.
                            To my dismay, instead of celebrating the same- there started a series of problems almost immediately.
                            The windshield of the car was dysfunctional- had to be replaced within the 1st mth. Following that, the windows started giving me trouble and to this day, after numerous follow ups- SKODA still can't rectify this problem. My car has visited their workshop several times, and I have had many many assurances from the team there- but the problem remains.So, i guess the car is a DEFECTIVE piece to start with and will continue to be so in the future too.
                            I have been harrassed by these and several other events (shoddy paint job/ black strip on the outside/airconditioning) over a year now, I had a choice to buy any car but chose Skoda for its credibility and after service, but I genuinely regret my decision.
                            I am stuck with an expensive piece of iron with problems galore!! And I fail to understand that Autobahn/Skoda does not have a permanent solution to my requests and grievances.
                            The Fabia is a complete failure and i want my money back!!!

                            I trust you to help me find a solution to the above points and put a permanent end to this mental torture that me and my family have been going through.
                            my car fabia desal eligance purchies date 28 1 08 shock complaint
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                              Bhagirath Agarwal
                              from Jaipur, Rajasthan
                              Apr 15, 2009
                              Resolved
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                              Resolved

                              I have a Octavia no. RJ -14 CD 2949.
                              My AC is not working despite sending the car to your garage for three times (SAGA automotives, Jaipur, Rajasthan)

                              The problem started about a month and a half back. Then they changed some AC coil to mend the problem. That was also a horrifying experience for me. I had to wait for almost eight days to get my car in working condition just for the non availability of some spare part in the garage. the dealer here was totally non cooperative. I had to personally talk on phone to your North region head and to your helpline nos. to get my car repaired within the days I mentioned earlier. Though the coil was in warranty period but I had to pay for the AC gas and labour etc, around Rs 3000/-, for not my fault.
                              (Date 9/3/2009 Job card no. 4714)

                              After some days it again started giving the same problem. Again I took the car to garage. Again they took two days. Checked some electricals and returned it back.
                              (Date3/4/2009 Bill No. 0029)

                              Again after three days the same problem recurred. Again they kept the car in garage for two days. This time they couldn’t even detect the problem and returned the car to me saying that the car has no problem at all and it is working perfectly even before I left it to their garage. I was told in a manner that I am a fool and it is only my notion that the car has some problem. I am a graduate engineer and a builder. Am I so stupid that I will leave the car in garage for so long periods and pay for hire taxi to do my day to day work. Did I buy such a reputed and expensive car to be treated like a fool, face humiliation from the dealer staff and suffer.
                              (Date 7/4/2009 Job card no. 5200)

                              Ok. I took myself as a fool and kept the car in the same condition running for four more days. Then on 13/4/2009 at around 13:00 hrs I talked to Mr. Chaku (GM, SAGA automotives) about the matter. He said that he will revert back after ten minutes. He didn’t reply. Again I talked to him at around 14:00 hrs. He didn’t replied to the call. Again I called him at 15:00 hrs. This time he gave me a phone no ([protected]) saying that they are unable to solve my problem and I should talk on the phone number myself. This person is not responding at all. He only gave me a SMS writing that he will call me back. Now I cannot bear the heat and humiliation anymore. I even had a heatstroke due to high temperature in the car and had to be admitted in hospital. You know it has started crossing 42 degree celcius here in Rajasthan. So I talked to the dealer again. Now they are again asking for minimum three days to solve the problem.

                              Now would you please explain the above events to me and also why I should bear the cost of hiring pay taxi, face humiliation, discomfort, loss of my precious working hours and mental agony.

                              Tomorrow I am taking the car again to the garage. As I have lost all faith in your dealer here, may I expect that some one from your side will interfere in the matter and solve the problem once and for all. I even doubt that the coil which was replaced in the first instance was even required to be done, and even if that, then was it done genuinely.


                              (Bhagirath Agarwal)
                              phone no [protected]
                              India
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              This is the worst car made by man and a man can use.
                              It's not the car it is a SKIN Pulling machine.
                              No words, it is so expensive and the service back up is so poor that you can not imagine.
                              Please never ever plan to buy this brand.
                              Thanks
                              Ritesh Mittal
                              New Delhi
                              I absolutely agree with you, I m also facing the smae problem with them. i also purchased FABIA and this car AC was not working very soon after the purchase and skoda Continentals ervice centre as well as the people in the head office(Aurangabad) and the customer care people in Gurgaon are not doing anything about it they say condenser and compresor both are faulty!! and they kept my acr for more than a month!!! BAD SERVICE AND VERY BAD REPUTED BRAND

                              Skoda India — Delay in Car Registration

                              I bought SKODA OCTAVIA AMBITION 2.0TDICR from SATMAN AUTOMOBILES PVT LTD (Fahrenheit Automobiles) on 3rd March 2015 and till date its registration has not been done. Vedpal Mann E-mail: [protected]@yahoo.co.in Contact No. [protected]
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                                Sreevathsa
                                from Gurgaon, Haryana
                                Mar 14, 2009
                                Resolved
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                                I bought a Skoda Fabia top end (Diesel) car on 28th Mar 08.
                                - First, I got a USED car - already run for 118 kms while delivered to me, without any plastic covers on seats and some scratches on right top of the car body
                                - Had a problem with auto lock
                                - Reverse sensor was not working
                                - Seat belt indicator not working (and still does not work - this is a feature as per Skoda representatives)
                                - Wheel alignment off the track completely

                                Unfortunately, this was a company provided car, I could check the car and these defects only after getting the delivery.

                                After much follow up, complaints and escalations for close to a month and half, some problems were rectified (like the wheel alignment, autolocking and reverse sensor related). There was absolutely no orientation towards customer service by anyone within the Skoda systems related to my complaints and I gave up.
                                Since this was a company leased car, the only option I had was to use it as less as possible and use my other personal car. So, my car ran ONLY 5223 kms as I type this complaint (till 13 March 09) in the last one year.
                                Strangely, I observed two more peculiar problems as below during the last couple of months, for which Skoda says, there is no solution and we, customers have to LIVE WITH IT.
                                - One, related to breaking (breaks dont function, if you apply breaks suddenly in a jump or a speed breaker)
                                - Second, related to auto-locking. Once the car gets locked automatically at a speed of 20kms/hr, the boot gets locked too. However, after stopping the car and unlocking the locks using key or unlocking button inside the car, boot does not get unlocked unless and until any of the 4 doors is opened. There is an unlock key for boot, but it does not function and Skoda representatives are "SURPRISED" to see this problem. The problem for me with this is, every day while entering my office building or at any malls, I have to open the door if I need to get the boot checked for security reasons. Surprisingly, without starting the car, all the locking and unlocking keys work very well. Then what is the use of this unlocking option?

                                I am sick of the defects in the car and the incompetency of Service staff of Skoda. Is there anyone listening to my problem? Just to inform, I paid Rs 7553/- during the "FIRST FREE" service just a day ago even if the problems reported have not been solved.. Is the free service chargeable, even for wheel alignment and labour?? I have all the bills, job sheets (5 of them so far) and the history of complaints till date.
                                Lastly and most importantly, if I get to meet with an accident due to the break problem of the car, who is responsible?? Should I risk my life or not use the car due to this problem??

                                I am looking for someone to help me.

                                Regards,
                                Sreevathsa
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I confirm that I have observed same problems.
                                I purchased TDI ambiente in apr 08, and experienced the same problems.
                                It was really hard to get used to the breaks, now I am used to it. Its dangerous to drive in city with such break problems, that is due to wrong implemetation of anti lock breaks(ABS). and skoda is not interested in fixing it.They pretend that, that is the way it works.
                                Fortunately I did not have any other issues(25000KM) The tires do wear off quickly, these are poor quality tires made in Slovakia.
                                I do agree with the breaks problem while test driving it few days back. I tried two cars, from different dealers and there was some problem. I was actually planning to buy as there is a scheme going on. But just to verify i called one of the service centre today to know the charges of head light and bumper. During the conversation, I figured out that the person is good on the other side and asked him whether i should buy the car or not. He clearly said no point buying it as people are complaining about oil hose or some other stuff.
                                I am completely agree with your complaints even am having 2 Skoda Fabia(s) and they both are having the same problems(breaking and boot lock).
                                Complaining more than a year but no results.The service center is highly irresponsible and think that the customer is a complete and fool.
                                I think we should all come up and should file a case against this fraud company.

                                AJAY BHATIA
                                C/O BHATIA CRANES PVT. LTD
                                20/6 MATHURA ROAD, FARIDABAD
                                HARYANA
                                [protected]
                                I could not agree more, Skoda Fabia is useless, irresponsible customer care and Skoda never bothers to even listen to you as a customer. Their attitude is so arrogant that you will repent later as to why you chose for a over priced and defective car when so many options were around. The car is primarily a defective car at least their Indian version.
                                IMPURCHASED A ELAGANCE AUTOMATIC CAR REG NO. KL 11 U 6336 FROM MARIKAR MOTORS KOZHIKODE KERALA. AFTER RUNNING 5000KM. IT MAKE PROBLEM FINALY IT CANT MOVE. TWO MONTH THEY TOOK TO REPAIR. I FILED A CASE FOR DELAY AND REQUESTED FOR REPLACEMENT OF NEW CAR.ALONG PERIOD OF 15 FIFTEEN MONTHS THEY KEPT MY CAR FOR AA DECESSION.NOW THEY AGREED TO AGAIN FULL REPAIR AND WITH EXTENDED WARANRTY FOR TWO YEARS.THEY RETURNED CAR WITH POBLEMS LIKE
                                EGR SYSTEM TROUBLE. SEAT COVER TOTALY DAMAGED CONDITION. CENTRAL LOCK NOT WORKING PROPERLY.PAINTING DAMAGED. WHAT TO DO.

                                M.SURENDRAN.
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                                  C
                                  chintan Abichandani
                                  from Mumbai, Maharashtra
                                  Mar 4, 2009
                                  Resolved
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                                  Resolved

                                  Since the date of purchase the AC barely gives the needed tempretaure.
                                  i appraoched the service station, Torque, which was new @ that time and they took the vehicle to the already well equipped autorised station at baroda and after four days the vehicle was returned with a request that it would need more evaluation.
                                  no response after that is there.
                                  every quarter i renew my reqeust but no response is there. time is killed and warranty is expired. the reqeust is now heeded by saying you need to replace the compressor and as no warranty is there you have to pay. i asked for details of work carried out in baroda station while warranty was on but evasive replies are given saying the software is changed.. no old data is available..etc.
                                  due to paucity of time and having trust on there word that they are trying to resolve my warranty expired. though they admit that all lauras have the problem with compressor still they are behaving in a manner which is causing tremendous harrasment.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I have had similar trouble with my A/C from day one(LAURA) - it just doesnt cool well and takes over 20-25 mins on a warm day to bring the interiors to a comfortable ambient temperature.There's also a terrible smell from the A/C for the first 1-2 mins as you switch it on. I have been complaining to TAFE and VINAYAKA, Bangalore over and over again about this; there have been no improvements. In fact, they dont acknowledge the problem..
                                  I had the same problem. The local ac expert mended the old compressor and refitted it. It removed the oil in the system and cleaned it. He filled it with adequate gas, remember excessive gas in compressor is bad my prob. got sovled
                                  i compleetly agree with this complaint, even i am facing many problems with my 8 months old skoda laura, my a.c is also not working properly workshop manager says a.c switch is not working properly they have orderd the switch and will come in a wek but from one month that week is not coming, major problem in laura is its horn that stop working after a week, i have changed the horns thrice but after a month one of the horn stops working, i will never purchase the skoda product again in my life.
                                  AC is a problem in LAURA and skoda is not doing anything .

                                  Paste it on the rear screen and believe me they will come to you till now we are visiting them.

                                  I am going to do this from today.

                                  I am also suffering due to manufacturing defect of poor cooling at 40 degrees in my new Laura which has done 16000 kms
                                  We have bought laura 15 days back and since then AC takes half hour to cool .it is very frustrating having bought an expensive car with a problem like this
                                  I have had a laura for about 3 years with absolutely similar problems. I just wrote an email to Sokda India a few days back and I am expecting a solution. If not then I would definitely be taking the legal course and file a case in the consumer court. I would srtongly suggest that everyone here write to them. I am sure they would need to listen if can gather enough momentum by pulling together.
                                  SAME PROBLEM HERE.
                                  Skoda will never respond to you as they realize that they can't fix the problem, so the best way out is to play dead. We are all stuck with this piece of Junk from east Europe.
                                  Do you know what is the price of the Laura Ac compressor and blower unit - Its freaking Rs 1, 05, 000/- + taxes. Can some one tell me how this amount is justified when you can buy 4 or 5 split ac's for your home with that amount? The driver seat costs 1, 25, 000/-, the roof cardboard trim costs 19000/-. Airbags 2, 50, 000/-, Engine ECU 4, 50, 000/-. Which mad guy fixed the price tags on these parts???
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                                    M
                                    M R POTALIA
                                    from Kolkata, West Bengal
                                    Feb 26, 2009
                                    Resolved
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                                    Resolved

                                    Dear Mr. Thomas Kuehl, ŠkodaIndia, Mr.Reinhard Jung, Mr. Fred Kappler, Mr. Horst Muehl, Mr. Eckhard Scholz,

                                    THE DIRCOR'S OF SKODA'S C Z. Dipl.-Ing. Reinhard Jung, Klaus Dierkes, Dipl. Ökonom Fred Kappler, Dipl.-Ing. Holger Kintscher, Horst Mühl, Dr.-Ing. Eckhard Scholz





                                    I regret with disappointment having to write this mail to you. I have been a faithful customer of SKODA since the past five years.



                                    In the last five years I have purchased and used four SKODA cars and recently was in the process of buying the Top of the Shelf model Laura. Incidentally this would have been the third Laura car and the 4th SKODA car in this short period.



                                    However recent experience with your dealer here at Jodhpur has left me with no choice but to forget SKODA for ever.



                                    I am taking a very serious view at my end regarding the entire situation created by SKODA INDIA through your dealer in Jodhpur. His behaviour is very arrogant/unethical and malefic while dealing with me and other customers.



                                    1. I purchased Laura on 10.08.2008 vide bill number JLPL0054

                                    2. I deposited advance for the Fabia for my daughter by Cheque. (Details enclosed)



                                    Paid By Ram Aart - 02.09.08 196885.00

                                    Paid By Swati Potalia - 23.10.08 200000.00

                                    CN . 849580 KBL

                                    CN. 849582 KBL - 19.12.08 100000.00

                                    CN. 849583 KBL - 18.12.08 100000.00



                                    Tatal - 596885.00



                                    3. From the date I deposited the money till to date he is not returning the money nor is he clarifying regarding giving the Fabia to me.

                                    4. Because of his irresponsible behaviour my daughter and I refused to buy Fabia and wanted my money back which I had paid as advance. This tremendous misbehavior and irresponsible attitude of your dealer towards me has compelled me to arrive at this decision that I will never use Skoda brand in my lifetime again. Please come and take the Laura back from me.

                                    5. I have been requesting since last three and half month to him to pay the due amount deposited as advance. But he refused and gave me reasons that Company has no policy to return the advance amount.

                                    6. I had an Octavia car previously with me which met with an accident on 10th August, 2008 in Jodhpur. I was fortunate that I and my family were in a Skoda car. After major accident, because of the quality of Skoda we were saved. It is not first time such an incident has happened. Being the safest vehicle I have come across in my life I purchased a Skoda Laura at the same date from your dealer, vide invoice no. JCPL 0054, engine number BJB 207307 and Chassis Number TNBBSD 1228A151872.

                                    7. This new Laura again met with an accident on 2nd October, 2008 so I gave the car to the dealer for repairing.

                                    8. Since the 2nd October to 12th February, 2009 I was chasing him to give back my two cars, the Laura and one old white Octavia as well as the money which I had paid as advance for the Fabia. He has been refusing to return both my car as well as my money.

                                    9. He is always claiming that he does not have the spares to repair my cars and the Company policy was that we pay advance for the spares which have to be purchased. I so also gave him advance Cheque for the spares. Then he compelled me to buy the Fabia or he would not refund my cars or refund my money back, since this was also the Company policy.

                                    10. As I belong to the backward community from Rajasthan and belonging to Barmer

                                    I took his words to be true. I was betrayed and punished by your dealer although I have not committed any mistake. Please solve my problem.









                                    Why am not getting my money back?
                                    Why am not being given back my Old Octavia car (white colored)?
                                    Why was my Laura kept there for four and half months?
                                    Why was my Laura car used by your dealer to the extent of more than 3000 kilometers?
                                    Please tell me why should I now use or buy your products? This major loss of reputation and financial situation has dragged me to depression. I have been under serious medication and am being treated by Dr. Anil Vyas


                                    Till such time you will not solve my problems, I am not going to use the Laura which was given back to me at your dealers’ mercy.



                                    Some of my friends also tried to settle this matter with your dealer but he refused on the same grounds of the matter being a Company policy and that only the Company can resolve the matter.



                                    My dear sirs, this is not a general complaint of your dealer but this is a question of somebody’s dignity, self respect and social reputation which has been ruined by your dealer, which makes you equally accountable in this entire matter.



                                    Looking forward to your urgent attention and action,



                                    Yours truly,





                                    M. R. Potalia


                                    Town Aart

                                    62-63, Udyog Nagar, II Phase Basni

                                    Jodhpur 342005 INDIA

                                    Tel.[protected], 2742077

                                    Fax.[protected]

                                    Mobile-0091 [protected], [protected]

                                    www.mabrosgroup.com

                                    www.townartexport.com

                                    [protected]@townartexport.com

                                    [protected]@gmail.com

                                    MSN: [protected]@hotmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Sir,
                                    I think companies senior management should take some strong measures. If this type of thing can happened with a reputed /powerful businessman like yours then we can think that how much they used to torture the common peoples.

                                    I take oath that In my whole life I will not purchase SKODA ever. Never.


                                    - Devendra Choudhary
                                    [protected]
                                    #27, Uttarlai,
                                    Barmer, Rajasthan 344035
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                                      Sitaram Ratanlal Agrawal
                                      from Mumbai, Maharashtra
                                      Feb 12, 2009
                                      Resolved
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                                      Faulty Skoda Superb
                                      I have purchased a Skoda Superb car almost 4 months back bearing registration number MH 20 BC 8586. When took the delivery immediately next day there was a bubble on the front tyre. that was replaced by the company after almost 8 days. Then this problem occured again & again and the tyres bursted almost 8 times. And also the fuel pressure valve broke, we had to face a vehicle BREAKDOWN 2 times, also the brake pads were changed, also the engine oil got over before the prescribed 1st servicing of the car. so if we had to face all these problems in just 4 months, this means that the vehicle is having some or the other manufacturing defect. and after compalining the company they blame the road conditions but they are not ready to accept that they have manufactured a faulty model. And now after keeping the vehicle with them for more than 20 days the company says that there is no problem in the car, instead the tyres were bursting due to sharp edges & bad road conditions. And teh company wants us to take the vehicle back as it is. But i am not ready to take risk of my life. If a new and a branded vehicle like Skoda Superb is giving so much problems then how can the company deliver such a faulty vehicle.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I have purchased a Skoda Superb car almost 4 months back. When took the delivery immediately next day there was a bubble on the front tyre. that was replaced by the company after almost 8 days. Then this problem occured again & again and the tyres bursted almost 8 times. And also the fuel pressure valve broke, we had to face a vehicle BREAKDOWN 2 times, also the brake pads were changed, also the engine oil got over before the prescribed 1st servicing of the car. so if we had to face all these problems in just 4 months, this means that the vehicle is having some or the other manufacturing defect. and after compalining the company they blame the road conditions but they are not ready to accept that they have manufactured a faulty model. And now after keeping the vehicle with them for more than 20 days the company says that there is no problem in the car, instead the tyres were bursting due to sharp edges & bad road conditions. And teh company wants us to take the vehicle back as it is. But i am not ready to take risk of my life. If a new and a branded vehicle like Skoda Superb is giving so much problems then how can the company deliver such a faulty vehicle.
                                      I completly empathise with owners of Skoda vehicles given the callous attitude of not only its dealers but of Skoda Auto itself.
                                      My superb, aTDI, is a little over 3 years with approx 38000kms has had more than its fair share of problems starting with the sunroof. This had been repaired in the first year under warranty but since then had to be repaired twice again within the next year. this is currently not working.
                                      Brake pad, axle boot, front disc brake have all been replaced in the second year. Have new batteryand new set of tyres all with less than 30000kms on board.
                                      Cooling coil, ac fan and sparsely used horn have also been repaced early this year.

                                      My whole experience with the car, Autobahn, Mumbai & Skoda Aurangabad has not been pleasant and I have been a Skoda user since late 2002.
                                      Skoda needs to take note of customer experiences and introspect in particular to its dealers if they want to be long term players in India.
                                      i have been using skoda superb from last 2 years and my experience with the car is same as other have this is really not a reliable car i had problems with brake pads, headlamps tyre, sunroof etc there are many problems with this vehicle and most painful thing is the problem doesnt get resolved after writting to company also.
                                      superb skoda has been anightmare from day one.Starting from tyres.
                                      I own an preowned Skoda Superb bearing an Indian number plate MH 04 CT 8900. i m really fade up with the performance of the car inspite of spending to the tune of almost Rs.70, 000 INR and sending the car to the skoda workshop repeatedly and the problem not rectified regarding the pick up in car .its highly disappointling,
                                      I request the company and plead them to help me for beliving in the companies belief for there QUEST FOR EXCELLENCE in PERFORMANCE
                                      AND request them not to advertise there product inspite on being faulty
                                      totally agree this company should be sued for making such pathetic cars . customer service sucks . my car has been sent for repair for the fourth time since i have purchased it which is nt even a year old > very bad, its a shame to have such low class german make cars in our country
                                      Dear all,
                                      I am also a victim of the "great" superb car. The car stalled several times and also on highway it would slow down while you press the gas pedal. i got scared and refused to take the car back from dealer, because i was afraid of getting into accident. Now i have taken the route of consumer court. I suggest all of you to please go to consumer court with the complaint. Take help of an advocate and file the case.
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                                        A
                                        anil agrawal
                                        from Mumbai, Maharashtra
                                        Feb 11, 2009
                                        Resolved
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                                        Resolved

                                        sir,
                                        I am a consumer of Skoda SUPERB car here in Aurangabad. The complaint is that the company is not at all taking our complaints which were done on the official help line of the company and also to the company show room here in Auramgabad.

                                        complaint ticket number - 1) 14k[protected]k[protected]j[protected]j101408

                                        And also i have submitted a written complaint letter of which i have all the proves. But the company Skoda or the dealer from i have purchased the vehicle is not responding to our complaints.
                                        my vehicle number MH 20-BC-9995.
                                        I have also submitted the vehicle since ONE month, to the dealer in aurangabad as it was posing as the life threat to me.

                                        Please look into the matter and do the need full.

                                        Thanking you,
                                        Anil Agrawal
                                        (Aurangabad)
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        We bought the new Skoda superb 3.6 FSI from GiriRaj Motors, Gurgaon, the best vehicle, according to Skoda that they have ever made, in May this year. We were so excited to finally get our hand on the Skoda Superb, after waiting for so long. We had a lot of expectations as it had cost us heavily; we were all charged up and were in high spirits for this tryst with this dream machine. Initially for about three months it ran smooth, although with some minor hiccups, but one day in August the Skoda vehicle stopped in the middle of the road while crossing a small water logging on the busiest roads of Gurgaon, the road near the Golf Course. The car just stopped on the road where huge traffic was passing alongside. As the car was just three month old we did not wish to meddle with it and hence immediately informed the Skoda Authorized Service Station which brought a recovery vehicle and the vehicle was transported to the Skoda service center. We have got the suggestion from the service center now, that the engine of the Skoda vehicle has extensive damages and the same has to be replaced. The approximate expenditure would be approximately 11.5 Lacs. They say that the damage is due to water logging and hence cannot be covered under warranty. Imagine 11.5 Lacs in repair of a vehicle brought for 28Lacs within 3 Months, isn’t it ridiculous?

                                        We approached the authorities at Skoda, its regional Head after sales, to tell him the story and solicit some support, but in vein, as he refused saying that the same cannot be covered under warranty as the vehicle was plying in the water logged on the road. We have written back to him saying that this Skoda vehicle was purchased just 3 months back, was being driven by a driver who is driving the automatic vehicles since more than 5 Years, and the vehicle was not the only one going through the water on the road, there were several other vehicles waiting behind to cross and crossing along side. This only indicates that this vehicle “Superb” has some manufacturing defect otherwise why have the other vehicles not reported the same problem? But we are sure he will not revert. I must mention here that we have tried reaching the officials of Skoda but they have not paid heeds to our efforts. They have been indifferent to us, their latest customers, who have joined them just 3 months back.

                                        I would say that the vehicle Superb is not meant for Indian roads. Looking into Indian conditions in rainy season, and sometimes otherwise as well, you cannot avoid crossing over a bit of water logging, that’s normal in India. If the vehicle cannot withstand these conditions then why was it introduced on Indian roads?

                                        While the vehicle with its engine dismantled is lying at the Service Center, we would solicit your suggestions as to what should be done in this situation as also alarm the prospective buyers of Superb against such disaster and also the un-empathetic attitude of the Skoda authorities towards their customers.

                                        Kunwer Sachdev
                                        Managing Director, Su-Kam Power Systems Ltd
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