Skoda India Complaints & Reviews

Hi ,
Vechile No : TN 01 AD 1798 - owned by Mr.S.M.KABEER purchase at chennai is under Break-Down -Diesel flow is not properly supplied to Diesel Pumb . Self starting is also problem .

Vechile is in Break-Down near Mandaiyur Police Station - Opposite to Anna University on the way to Pudukkottai Road.

Contact Driver Name : N.MURUGESAN

CELL # :[protected]

Sir
We have purchased Skoda Fabia Ambiente DL 4C AV 3091 on 10th April 2009 from Fahrenheit Automobiles, Moti Nagar Delhi, believing I have purchased a good quality car, but from the day one car is having the problems which it should not have and the problem that car going left is still continuing even after visiting the workshop many times and the suspension is no good then Maruti 800. The headlight beam mechanism motor was found faulty and replaced. The switch for rear window operation was faulty.

I purchased this car believing that it is having very rugged parts but disappointed on learning that its fuel cap is faulty during the very first year and needs replacements and which is the only solution because of lock failure.

Rear wiper bracket is very fragile and replaced 3 times along with the wiper blade causing lot of expenditure for a small bracket.

And last of all rear tire got burst and the damage is not along the circumference but across it indication a material failure and not because of low pressure.

Dear Authority,

This is Saurav Sranagi. I have been a loyal user of your [Brand] Skoda Company for last 1 years and I appreciate your car mechanism. One of the important reasons to buy Skoda Fabia Ambiente 1.4 TDI was safety and organized mechanism. But after having a fatality, a small crash of my car by a 2 whileer on 21st Oct, i found problem in my power steering . In this crash, wheeler hit in the driver door and in the front right wheel. after that the steering was jammed , which in turn led to unsafe and at risk to my life.

From that day till 14th of Dec vehicle is at Skoda Mahabir Auto Showroom, Bhubaneswar. Customer care department Chief helped sending trained mechanics, engineer team to find out cause but were unable to come to any conclusion regard After repeated Nagging after on 14th Dec, Aurangabad customer care department said that the complaint (Number: 03153) has been launched to Skoda Co. & asked to wait for a week to get the relevant answer but this week went for 60days but still no answer.

I have talked to many responsible senior officers of MAHABIR AUTO ,Bhubaneswar but what I felt is just ignorance as they say non-availability of parts. After this accident, your staff has not provided me proper service and help. Are these officers are just to give reminder calls & nag for new customers who made calls regarding Enquiry or Quotation? Life seems to come to standstill after this incident. I am helpless to figure it out how to recover this huge financial outlay for mental trauma and car damage. Monetary compensation becomes very essential at this point of time from our reputed automobile company.

I request you to look into the matter and expect that Skoda Co. satisfies up to my level of satisfaction where the company offers new one in replacement to the defective parts . I believe not to get into legal issues by seeking an adviser with such brand company as we are link with some media news company"KAMYAB TV" in Orissa and i do not want to go on air for this issue. I look forward to build long lasting relation with your company by seeking a positive response and solution where I and company both satisfy.

Awaiting for quick positive response,

Thanking you,


Sincerely,
Saurav Sarangi
Mb-[protected]
Mb-[protected]


--
with regards

--
KAMYAB TELEVISION PVT. LTD
KAMYAB OVERSEAS PVT.LTD
KAMYAB EXPORTS PVT. LTD
Mr.Saurav Sarangi
Tel:(M)[protected]
[protected]@live.in
[protected]@gmail.com
Plot No: N1 / 243, IRC Village,
Nayapalli, Bhubaneswar - 751023
Orissa (India)
Tel / Fax No :[protected] / 2551873

To,

SkodaAuto India Pvt. Ltd.,

A-1/1, M.I.D.C., Aurangabad, India



Ref: Complain number:[protected]



Dear Sir,



As per below mail I have already informed to your Ahmedabad Director Mr. Jankar Solanki, Mr. Bhavesh (Employee of Ahmedabad, Torque Automotive Pvt. Ltd.) & Mr. Kalpit Vora (Workshop manager,Ahmedabad), that my car was Show room condition. Then also why is he (Mr. Jankar, Call received at 4.05pm from [protected] [protected]) asking permission to change AC's Climate controller & doing mental harassment to me repeatedly. Either by himself or by your customer care representative Mr. Sijwo (Exact name not able to identify). Received call from [protected] [protected] today at 4.25pm.



Kindly do the needful as soon as possible and let my car return by Friday(Mr. Jankar said) as show room condition & also please stop doing mental harassment by Mr. Jankar Solanki.



Thanks & Regards,

Devendra Jain

[protected] [protected]

[protected] [protected]

----- Original Message -----

From: aman industries ( info )

To: [protected]@skoda-auto.co.in

Sent: Thursday, October 21, 2010 4:39 PM

Subject: Fw: Pathetic Customer Service - Want my car return



----- Original Message -----

From: aman industries ( info )

To: [protected]@skoda-auto.co.in

Cc: saleshead.[protected]@gmail.com ; [protected]@yahoo.co.in ; torque.[protected]@yahoo.co.in ; service.[protected]@gmail.com ; markus.[protected]@skoda.auto.de ; rainer.[protected]@skoda-auto.cz ; michael.[protected]@skoda-auto.cz ; pavel.[protected]@skoda-auto.cz ; Ales.[protected]@skoda-auto.cz ; premysl.[protected]@skoda-auto.cz

Sent: Thursday, October 21, 2010 4:25 PM

Subject: Pathetic Customer Service - Want my car return



To,

SkodaAuto India Pvt. Ltd.,

A-1/1, M.I.D.C., Aurangabad, India



Ref No.:

Dealer name: Torque Automotive Pvt. Ltd., Ahmedabad, Gujarat, India. Duplicate Job card number (As original is lost by them): 2926 dated on 09/08/10. Car name: Skoda Octivia 1.9TDI LNK. Colour: Silver. Car Number: GJ 23 A 7527. Engine no. ALHE00726. Chassis no.: TMBAGJ1U94A024319



Dear Sir,

My car was engrossed in water on 07/08/10 due to heavy rain. I called to Mr. Bhavesh and Mr. Rakesh on 08/08/10 @ your workshop, Ahmedabad. He informed me not to start car and inform to insurance company and take claim number & they will toe (break down) the car. The car was showroom condition when they toe the car on the same day. I called to insurance company. Claim number has been given. Claim number was:[protected]. Then car had been taken to your workshop and also I have give required documents like Original RC book, Original claim form, Policy zerox, Original Key etc. on 10/08/2010 at 2.45pm. Then on 11/08/2010 Surveyor Mr. Kuntal rao from TATA AIG – Gen. Insurance Co. Ltd. came for survey. He survey and said on phone, you will have to take back this claim as car is 100% ready. There isn’t any problem with A/C, heater, CD changer, paint damage, Sensor, Steering, and Wheels etc. everything is in working condition. Then I call to your workshop to send my car back. They give assurance to return my car in that particular week, but till 13/09/2010 I didn’t receive my car, after asking number of times in each week. So, I reached at your workshop on that date and I was shocked to see the condition of my car. It was totally damaged. Nothing was in working condition. After this much I get to know on 16/09/2010 and 23/09/2010 after receiving a letter from Mr. Kuntal Rao that even your company has lost original documents and so did not sent documents to insurance company. And so I got letter from Mr. Kuntal rao regarding missing documents. Now, I just want my car return any how asap.

Yesterday I tried number of times to reach Gujarat Director Mr. Nirmai Sharma by phone, but he did not receive my phone. Before that I called to Mr. Jankar Solanki but he said he busy and will call later, Yet did not have call from him also.

Today I talked with online customer service provider Mr. Deepak Mishra on [protected] [protected] and I just got complain number SAIPL – 10 – 10 – 02397.

Kindly do the needful as soon as possible.

Thanks & Regards,

Devendra Jain

[protected] [protected]

[protected] [protected]



Attachments:

1) Letter from Mr. Kuntal rao on 16/09/2010

2) Reg. AD from me to your company Torque Automotive Pvt. Ltd., Ahmedabad on 20/09/2010

3) Reg. AD of reminder letter of 20/09/2010 to your above named company.

SKODA FABIA REPAIRING BUT NOT SUCCESS REPAIRING. IT ENGINE WAS SOUND HEAVY. SKODA FABIA NO. GJ12 AE 1287

Skoda after sales service is aweful ,pathetic and disgusting, after paying such a huge sum of money to buy Skoda Laura-2008, every time the car is taken for Service, the dealer Mahavir auto service in Hyderabad rips us off of thousands of rupees, the insurance does not cover it, any part cost minimum is Rs 4000, any estimate is over Rs15000, recently my car ac was not working and I had to pay Over Rs 55000 to get it fixed though the problem seems to be with the Car Manufacturer Skoda and they may be selling defective Skoda cars in India, the dealer seems to just care of making money out of the brand conscious and innocent customers!!

Since last one month I have been chasing with you people for the repairing of my car, and it seems that you people are doing a favor in convincing the dealer to get the job done no paying Rs.17,000.00, But for you kind attention I would like to make it clear that the customer using car like skoda does not run behind 17000, but as I have paid Rs.73000.00 for the same job I don’t want to pay anymore for the same job,.

And the fault is all your as the car has traveled hardly 6500 Kms since changing of Condenser and Compressor. And amazingly neither you nor your dealer has replied us any of our email regarding my car. And we strongly feel that it must be your policy not to answer or not to attend any customer complaint.

Attached is the entire story you will enjoy as a supplier to go through, and I hope you will understand the reason behind my daily efforts.

Hi please read this before buying Skoda Fabia TDI.



This car is very risky to drive since its ABS braking system is not reliable and its brake pedal gets jammed even in minor rough roads,I buyed two Fabia cars at a same time and i think this was the biggest mistake of my life as both are having the same problem. There are many instances the brake pedal got jammed when my car speed was more than 80km/hr.

Nothing has been done by skoda even after complaining again and again via e mails,customer care, authorised service center (ARSHIA MOTORS,FARIDABAD.CONTINENTAL MOTORS,NEW DELHI) for more than a Year.Off-record the technicians and engineers of both service centers agree about the braking problem but even then they are not resolving this matter.



I USE TO RESPECT SKODA FOR QUALITY AND SAFETY BUT AFTER BUYING SKODA FABIA TDI, SKODA MADE ME REALIZE THAT I WAS WRONG.


Others problems related to this car is engine noise, Skoda fabia tdi make noise similar to a tractor. Fabia spare parts are very very costly.Poor service center lets you completely down.
Skoda should do something to improve its after sales service else it might have same condition as it was with Daewoo (which use to make cielo,nexia,matiz).

AJAY BHATIA

I had purchased a Skoda Laura 2.0 Ambi M/T and taken delivery of it on August 29th 2010 from Giriraj Motors in Gurgaon. (Chassis: TMBCNE1Z0AA152XXX; Registration number HR26BE4XXX. )

On 24th October, with barely 600kms and less than 60 days from the date of delivery, the transmission of the vehicle got jammed. I was unable to engage the first or the fourth gear of the vehicle.The following day, on the 25th I handed over the vehicle at Giriraj’s workshop.

The sales team, who had sold me the car a few weeks earlier, promised that everything would be done to take care of me. Temporary vehicle, while the car is in repair (in Gurgaon taxis, autos, public transportation, etc. are yet to be common place), all sorts of things that I was the most important customer, etc. etc.

The workshop initially suspected some electronic loose contact and were hopeful they could fix it in an hour. After 4 hours I receive a call that the gear box may have a problem and it will have to be repaired.

Now it has been a week. NOBODY from Skoda or Giriraj calls me to tell me anything about the car. The sales team has stopped picking up my calls. The service team has promised to call me at least ten times, and has not called me back even once.

I was given the number of the Giriraj workshop GM, Mr.Singh. He does not answer his phone or return a call. I have written to one Mr. Yaser Sayed, in Aurangabad head office, twice, no response.

First, how can a premium luxury car breakdown within 600km ? And next, this is the service we get after spending an enormous amount on a luxury brand... Nobody bothers to even contact me and I can not reach anyone on email or phone.

I ignored the service problems I read on the internet before purchasing the car, thinking a small disgruntled minority shouts a lot. I guess I am paying a heavy price and now it no longer feels like a minority. Regret the decision to buy Skoda. Welcome to the "Aggrieved Skoda Owners Association Of India" ...

[protected]@gmail.com

Sub : Booking Of Skoda Fabia – Ambient(Petrol)
Ref :Dated 15th Sept.’ 2010
Torque Automotive Pvt.Ltd., Ahmedabad

Dear Sir,

Please refer to my above mentioned booking of the new version of Skoda Fabia.

At the time of booking, I was expressly told that I will be getting the delivery of the car,
on 3rd November, 2010. In fact I was promised the delivery much before but since I wanted to GIFT the car to my daughter on her Birthday. I volunteered to get the same on the specified date.

Now suddenly the dealer’s representative calls up to say that I will not get the car by that date. This is extremely unfair and unreasonable on the part of a MNC like yours. Please note that this call and information of not getting the vehicle on the desired day has caused immense and undue Stress to me. I seek your intervention in this matter and to assure that I get the car on the specified date ONLY since I have completed formalities required by your dealer, well in advance and with sufficient time gap.

Please note that not giving the delivery on time as promised tantamount to breach of promise and I will be forced to explore different remedies available to me for the stress and other emotional damages suffered by me due to the high handedness of your Dealers staff.

It is also the subject matter of investigation as to whom and at what premium such cars are being diverted if that is the case .

I am sure your intervention in this matter will save us both the trouble to go thru such unpleasantness and it will definitely help me in having the pleasure of seeing the smile and happiness on my daughter’s face on her birthday.

Dear Sir,

I brought Scoda AT Laura from your dealer Gurudev Motors, Trichy in 2009 September, The car no is TN48M9199 is very good and I am enjoying self driving this car.
The only and important issue I have is with the head light where the current power is 55/60, In Indian road conditions this is not enough as you must be aware that all the car owners in India including your previous car model Octavia have the option of changing the headlight bulb to 90/100 immediately.
I also contacted your dealer to change the headlight to 90/100 but they said that it is not possible at there is no option, I even enquired to change the headlight from other car workshops and they said that if I change the bulb headlight it will burst.
Because of this I have limited the use of this car only in the day time and I am using my other car during nights even for a short trip in the high way, If I use Laura because of the other vehicles light power I am unable to get a good view and I feel risky driving this car and my eyes are strained to the core.
Could you please provide a solution to change my head light through your dealer, if not I have no options other than to sell this car as i cannot afford to have a car which I can use only in day time, all the other manufacturers in India are giving this as a basic option. I am sure that this will be the feelings of most of the car owners and I have conformed this with a couple of other owners in Trichy. I kindly urge you to look into this issue and I am expecting a favourable reply ASAP.
Please contact me in my mobile [protected] if you need more information / details.

Kind regards,

V.R.Venkataraman.

To,

SkodaAuto India Pvt. Ltd.,

A-1/1, M.I.D.C., Aurangabad, India



Ref: Complain number:[protected]



Dear Sir,



As per below mail I have already informed to your Ahmedabad Director Mr. Jankar Solanki, Mr. Bhavesh (Employee of Ahmedabad, Torque Automotive Pvt. Ltd.) & Mr. Kalpit Vora (Workshop manager,Ahmedabad), that my car was Show room condition. Then also why is he (Mr. Jankar, Call received at 4.05pm from [protected]) asking permission to change AC's Climate controller & doing mental harassment to me repeatedly. Either by himself or by your customer care representative Mr. Sijwo (Exact name not able to identify). Received call from [protected] today at 4.25pm.



Kindly do the needful as soon as possible and let my car return by Friday(Mr. Jankar said) as show room condition & also please stop doing mental harassment by Mr. Jankar Solanki.



Thanks & Regards,

Devendra Jain

[protected]

[protected]

----- Original Message -----

From: aman industries ( info )

To: [protected]@skoda-auto.co.in

Sent: Thursday, October 21, 2010 4:39 PM

Subject: Fw: Pathetic Customer Service - Want my car return



----- Original Message -----

From: aman industries ( info )

To: [protected]@skoda-auto.co.in

Cc: saleshead.[protected]@gmail.com ; [protected]@yahoo.co.in ; torque.[protected]@yahoo.co.in ; service.[protected]@gmail.com ; markus.[protected]@skoda.auto.de ; rainer.[protected]@skoda-auto.cz ; michael.[protected]@skoda-auto.cz ; pavel.[protected]@skoda-auto.cz ; Ales.[protected]@skoda-auto.cz ; premysl.[protected]@skoda-auto.cz

Sent: Thursday, October 21, 2010 4:25 PM

Subject: Pathetic Customer Service - Want my car return



To,

SkodaAuto India Pvt. Ltd.,

A-1/1, M.I.D.C., Aurangabad, India



Ref No.:

Dealer name: Torque Automotive Pvt. Ltd., Ahmedabad, Gujarat, India. Duplicate Job card number (As original is lost by them): 2926 dated on 09/08/10. Car name: Skoda Octivia 1.9TDI LNK. Colour: Silver. Car Number: GJ 23 A 7527. Engine no. ALHE00726. Chassis no.: TMBAGJ1U94A024319



Dear Sir,

My car was engrossed in water on 07/08/10 due to heavy rain. I called to Mr. Bhavesh and Mr. Rakesh on 08/08/10 @ your workshop, Ahmedabad. He informed me not to start car and inform to insurance company and take claim number & they will toe (break down) the car. The car was showroom condition when they toe the car on the same day. I called to insurance company. Claim number has been given. Claim number was:[protected]. Then car had been taken to your workshop and also I have give required documents like Original RC book, Original claim form, Policy zerox, Original Key etc. on 10/08/2010 at 2.45pm. Then on 11/08/2010 Surveyor Mr. Kuntal rao from TATA AIG – Gen. Insurance Co. Ltd. came for survey. He survey and said on phone, you will have to take back this claim as car is 100% ready. There isn’t any problem with A/C, heater, CD changer, paint damage, Sensor, Steering, and Wheels etc. everything is in working condition. Then I call to your workshop to send my car back. They give assurance to return my car in that particular week, but till 13/09/2010 I didn’t receive my car, after asking number of times in each week. So, I reached at your workshop on that date and I was shocked to see the condition of my car. It was totally damaged. Nothing was in working condition. After this much I get to know on 16/09/2010 and 23/09/2010 after receiving a letter from Mr. Kuntal Rao that even your company has lost original documents and so did not sent documents to insurance company. And so I got letter from Mr. Kuntal rao regarding missing documents. Now, I just want my car return any how asap.

Yesterday I tried number of times to reach Gujarat Director Mr. Nirmai Sharma by phone, but he did not receive my phone. Before that I called to Mr. Jankar Solanki but he said he busy and will call later, Yet did not have call from him also.

Today I talked with online customer service provider Mr. Deepak Mishra on [protected] and I just got complain number SAIPL – 10 – 10 – 02397.

Kindly do the needful as soon as possible.

Thanks & Regards,

Devendra Jain

[protected]

[protected]



Attachments:

1) Letter from Mr. Kuntal rao on 16/09/2010

2) Reg. AD from me to your company Torque Automotive Pvt. Ltd., Ahmedabad on 20/09/2010

3) Reg. AD of reminder letter of 20/09/2010 to your above named company.

Dear Sir,

I have received an email in my email account regarding job offering in skoda india limited ,i received email from the email address [protected]@tech-center.com.and they were asking for an security amount as deposit(rs-8450) and i also called the phone no spoke with person named subash harshverdhan (senior manager-hrd) and he told me to deposit the money and then send the confirmation as email and sms but when i went to bank to deposit the money the act was closed .so i came to knopw that this is a fraud so kindlycheck on this and please get this resolved because i saw many complaints on thus web page abt the same.

Dear sir,

Their are frequent mails from a person regarding jod offer on nmae of different companies like Videocon Ele Pvt Ltd and Skoda India Ltd. demanding amount for interview call offering great remenuration. the deposit is to be deposited in bank account given in offer

The further details are in copy attached herewith

Kindly do the needful to avoid frauds

Your Resume has been Selected.
Spam
X
Reply
from Skoda Limited <[protected]@tech-center.com>
reply-to [protected]@tech-center.com
to
date Tue, Oct 26, 2010 at 3:17 AM
subject Your Resume has been Selected.
hide details 3:17 AM (0 minutes ago)
Dear Candidate,

Your Resume has been selected by Company HRD. I have attached your Appointment Process letter with this email. Kindly see the attched file for more details/

Thanks

Company HRD.
Skoda India Limited.

Dear Sir/Madam

This is in regard to my Skoda Fabia car.The car Engine No is CEV003620 AND Chassis NO is TMBBHG5J19GO10598.

Stated Below i have highlited my bitter experience with Skoda Service Centre.

My mother Mrs.Jyoti Agarwal is the owner for a Black Skoda Fabia bearing registration number TN 09 BB 0986.This car was purchased last year 2009 september.

However my car met with an Accident on 4th September where the underchassis was damaged and due to the same there are all kinds of weird sounds in running condition.

I called the emergency breakdown service on the same day ,however he arrived only after 3 good hours ,after closely examining the car ,the service man advised me to take it to the vadapalani body shop for repairs.
On the 6th of septemeber i take my car to the workshop and fortunately the guy from the insurace company happens to be there at the same time (Icici insurance-My car is insured with them).The service personnel tell me the good news that he will have the insurance guy to have a look at the car.
The fun part comes here ,The accountant in charge of the body workshop assuming that i dont understand tamil(I Think he took me for some foreign return-My colored hair and skin) and he advised the service personnel Mr.Prem Kumar to tell me to come another time and also that the car will not be checked by the surveyor without even checking with the insurance guy if he hold the time to check the same.Once they realised that i understood what they had said in tamil they then went on to double check with me if i understood ,still these guys no bit of respect for their customers.

I had to wait a good 9 days from 6thseptember to get a call that my car has been surveyed and that the claim for the damages have been approved and that i need to make an interim payment of Rs 20-30 k so that gurudev motors can place an order for the spare parts with the factory at Aurangabad.

I made a payment of RS 24 K on the 17th Of September at the Anna Salai Branch of Gurudev Motors,The person who serviced me at the time of purchase Miss.Priya helped me out with the same and assured me that Gurudev Motors Vadapalani will be intimated about the interim payment,however i have also personally informed Mr.Prem Kumar(The Service Personnel) on the same.

He assured me the car will be ready by the last week of Septemeber.
However i called in by 27th September to check on the status of my car,to my horror i was informed that no work has been started on my car and also the service personnel Mr.Prem has resigned.
I was very annoyed and i called in Miss.Priya and informed her of the same.She informed me that i will recieve an intimation from the Vadapalani branch shortly on the car.
One Mr.Murali(Another service Advisor) called in and assured me that my car will be ready in 10 days time and that he is taking car of Mr.Prem Kumar's cases as Mr.Prem had resigned from the job.

Ten days later i called Gurudev Motors Vadapalani to check if my car is ready howver this time the same Mr.Murali informs me that my car will take another 10 days to get ready as they have not recieved the consignment of spare parts and also gives me the excuse that gurudev Motors ,Vadapalani has appointed a new receptionist/Secretary and that the request letter or mail for spare pats have not been sent out as yet.

I was too damn irritated by the false promises of these service guys and i called in Gurudev Motors Anna Salai to speak to the Director to inorm him on the same.

Mr.Paras called me and listened to all my issues and gave me an assurance that i will recieve a call from Guruev Motors Vadapalani and that work will be completed on my car at the earliest.

However Mr.Murali calls in and informs me that work will start shortly on the car and that by this Thursday(i.e October 7th)i will recieve a call from him to inform me on the status and delievery of the car.Today is 9th October i have recieved no call or any intimation from Gurudev Motors..My call for help or appeal falls on deaf years.

It only looks like skoda is intrested in selling cars but not servicing the requirements/needs of their customers.
If i book a skoda fabia today i will have its delievery in a week or less than that howver spare parts take months or years this theory is shocking.

On as of Today , I am still waiting. For a reply from Skoda India on my car,
.
I Called Gurudev motors on three occasions today to know on the status of my car and all three times they have taken my mobile number but nobody has called,this is the customer service I have been provided so far,nobody is taking any responsibility or care whatsoever ..,.,,

When i went to meet Mr.Paras The managing Director of Gurudev Motors ,He himself is not able to give a committment on when they have can deliever my Skoda Car and they continue to make excuses in spite of paying them Rs 24000 advance for repairs. and having waited already for 42 days.

I request you to kindly look into this matter seriously and take action on the same.
Regards
Vishal Kumar Agarwal
Creative Director
Adavatar.Co.In
[protected] .

Skoda Auto India Private Limited
A – 1 / 1, M.I.D.C, Five Star Ind. Area,
Shendra, Aurangabad – 431 201



Sub: AC of Skoda Laura not working.

Dear Sir,

I have a Skoda Laura, Registration No. MH 14 BX 4506. The AC of this vehicle is not working.

I had visited the following authorized service stations to get the non working AC corrected.

Asset Auto Private Limited
Address:805, The Revierie, Bhandarkar Road,
Pune, Maharashtra, 411044.

Phone:[protected]/[protected]/ 56014495,
Fax:[protected].

I have sent the vehicle to the service center of Asset Auto 2 weeks ago and have not had delivery of the vehicle and no commitment on when the delivery is expected. I request you to kindly replace the AC of the above vehicle immediately.

Thanking you & an early action will be highly appreciated.

Kind regards,


Mandar Deogaonkar
Korhrud, Pune
M: [protected]
Email: [protected]@gmail.com

I have purchased Skoda Fabia (classic -1.4 TDI ) from JMD Auto India (P) Limited on August 30, 2010 and received the car delivery on September 14, 2010. I have noted some discrepancy as mentioned below and need urgent clarifications from Skoda.

1. Owner manual = Received the owner manual for Skoda Fabia Combi car of foreign version left hand drive??.
2. Painting Warrantee = As per the owner manual car painting warrantee is for three years, however as per rubber stamp affix, it is for two years – Is the color warrantee given by company or dealer? Please confirm.
3. Anticorrosion Warrantee = As per the owner manual car anticorrosion warrantee is for twelve years, however as per rubber stamp affix, it is only for two years? – Is the anticorrosion warrantee given by company or dealer? Please confirm.
4. Cooling = Ac vent in front glove box is missing.

5. Rear window defroger is missing.

When I have taken a test drive as well as i have seen the classic model in show room it was available but in my car the facility no.4 & 5 is not available understand from dealer company has suddenly discontinue this facility in particulary in classic model and now available only in higher end model. I lodge the complaint with skoda as well as with dealer but no reply received till date.

I need a clarification from skoda on point no.1 to 3 and 4 & 5 need to be given by company at the earliest.


Thanks and regards

Virendra Arte

Dear Sir,
I am having a Skoda-Fabia car and this is my 3rd car from Skoda before I had a octavia and a laura.
I met with an major accident at highway 3 months before.
The car was towed to gurudev motors ,vadapalani,chennai and after 3 days,the attendent from gurudev motors called me and confirmed that the surveyor from insurance company [ ICICI ] have examined and have have to pay an advance of Rs.50000/ to start the work .
I have just escaped narrowly from a major accident and I don't know why they ask the advance amount for the work and I told them i will pay the entire amount at the time of delivery.But they refused.
Now, I have paid Rs.50000/ to them and now they called me today and told that I have to pay another Rs.50000 for the work to get started or I can take back the car and look for some other garage.
If I have to pay some advance for this work, then I can go to the local mechanic , there is no need of a dealer service.
I have never seen such a worst service company like Gurudev motors.
I am thinking of calling the insurance company tomorrow and take the cash back from gurudev motors and tow the vehicle to some other garage.
Jayaprakash.
[protected].
[protected]@gmail.com.

Respected Sir,
I am Ankit Tayal based from Bhavnagar. My car Skoda superb No. CH 0153, stopped in Ahmedabad Highway due to megatronic failour. The showroom of Ahmedabad refused to give us any service. After requesting them for 4 to 5 hours as our car was in the middle of the road and cannot be moved due to megtronic failour they accepted to send a engineer.
My car is in Ahmedabad Showroom since 18th August and today is 9 oct almost two months I am calling the dealer for my car. There is no response for my car and the worst I have be calling customer car numerous times but they fail to give me any feedback infact they didn’t response me once also.
Am totally pissed off as the way Skoda India is taking this complaint lightly as they have put my life in jeopardy every time. My driver has been in the showroom twice and came back as they didn’t respond them.
I am looking forward a help from your end. Sir you can even call me on my mobile no. [protected]
Thanking you
Ankit tayal