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one of the worst worst... handset...
please dont purchase...
please dont purchase...
Sir,
I have purchased a Lava A9 mobile on 07/07/2010. I have found many problems while operating the mobile like:
1. Mobile turns off when i click the still camera
2. No zoom option in still camera
3. Music Player options are not working
4. Phone Book Back-up is not working
5. Charger got damaged after one month of purchase.
I have made the above complains to the retailer. About charger, he kept it 2 months ago and told me to replace within 2-3 days but I did not got yet, today he was offering me a duplicate charger i did not accept.
About Mobile, he kept it 1 month ago and assured that he will replace the mobile with a new one within a week as promised when he sold to me the mobile by saying that "If I get any trouble while operating the handset during guarantee period he will replace it with a new one" with this offer only I purchased the said handset.
Unfortunetly, today with argument he refuse to change the handset and returned it in the same condition after keeping it for one month.I did not got the charger yet he wanted another 10 days to replace the charger or he want to change with a duplicate charger.
Sir, I wanted to know is this appropriate way to deal with a customer? I am really upset he cheated me and I never suggest any person to buy any LAVA mobile.
Kind Regards,
Hemant Gupta
Hojai, Assam
I have purchased a Lava A9 mobile on 07/07/2010. I have found many problems while operating the mobile like:
1. Mobile turns off when i click the still camera
2. No zoom option in still camera
3. Music Player options are not working
4. Phone Book Back-up is not working
5. Charger got damaged after one month of purchase.
I have made the above complains to the retailer. About charger, he kept it 2 months ago and told me to replace within 2-3 days but I did not got yet, today he was offering me a duplicate charger i did not accept.
About Mobile, he kept it 1 month ago and assured that he will replace the mobile with a new one within a week as promised when he sold to me the mobile by saying that "If I get any trouble while operating the handset during guarantee period he will replace it with a new one" with this offer only I purchased the said handset.
Unfortunetly, today with argument he refuse to change the handset and returned it in the same condition after keeping it for one month.I did not got the charger yet he wanted another 10 days to replace the charger or he want to change with a duplicate charger.
Sir, I wanted to know is this appropriate way to deal with a customer? I am really upset he cheated me and I never suggest any person to buy any LAVA mobile.
Kind Regards,
Hemant Gupta
Hojai, Assam
dear customer, we have recd. your lava handset for repair on 03.03.2015 at 11:08:02. work order.no. is510003338317
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is there any problems regarding the mobile???
plzzzzzzzz any one can tell me...
i want to purchase lava a9 mobile...