Lava Mobiles Complaints & Reviews

company should replace handset with newer one.

Yeah ...Please do not buy Lava Phones..
They are the worst. They just cell dummies to fetch money.

I think they are fraud..

They just attract you with their high and fake specifications. I have already suffered.

I dont want anyone else to suffer the same.
I have been using sony, samsung and even LG... I never ever faced any problem.

Sorry i forgot to add my case id, My case id :[protected]

Dear Mohinder,

We sincerely regret the inconvenience caused to you.

We would request you to revert us back with the repair details of your handset so that we can look after the concern and do the needful as soon as possible.

Kindly revert us with the following details:

Name:
Contact Number:
Date of Submission at the Service Centre:
IMEI Number:
Jobsheet Details:
Service Centre Name:

Name : --not known

Contact No. [protected],[protected]

Date of Submission at the Service Centre: First time given on 16/9/2013 and return to me on 25/9/2013 but fault was not done, next day i give it again on 26/9/2013.

IMEI 1 : [protected]
IMEI 2 : [protected]

Jobhheet Details : given above

Ser Service Centre Name: LAVA Chetas Enterprises 44-A Gandhi Nagar, Jammu

Sir/Madam,

They are told me last thur. that mobiles gives u this sat. on 5-9-2013 but iam on wait stil today. Today i called owner of Chetas Service Center many times but no any response and now I call to Chetas Service Center so said me it (Mobile) will return u ending of this week so Sir what can i do, i cnt understand, they are all lier.
i hope you will do the best for me

Sir/Madam

Im Mohinder Paul, give me any solution of my problem

Status of work order no.[protected]

Sir/Madam

I am Pooja from Himanchal.I brought Lava handset, model no IRISSELFIE50.
last 7 -8 month befor and now I am getting problem in my font and back camra so I given repair (it’s not working) suddenly it stopped many times also. So I given this mobile to the Ganpati Enterprises ( LAVA SERVICE CENTER), Hamirpur Himachal on 18th of Apr. 2016 and they said me it will return you after 4-5 days., but still today[protected] it is pending at Ganpati Enterprises, Hamirpur Himachal. I called there and they say wants more time to repair my Mobile. They always says that it will take more days to repair and they say stock will coming next week so call us next week.
What u think, can somebody can manage without mobile for more than a 1-2 weeks just because of Service Center problem.

I hope to hear from you soon.

Name: pooja
Contact Number:[protected]
Date of Submission at the Service Centre:18-4-16
IMEI Number:[protected]
Jobsheet Details:
Service Centre NameGanpati Enterprises"hamirpur Himachal"
TIN N0-[protected]

Thanks

i Mr. robert from jaisalmer. i bought iris fuel f1 on last year oct 2015. but after 3-4 months back key, minimize(home) key, and recent keys work automatically. i have already complaint for three times continuously at different service i.e jodhpur and jaisalmer service center of lava company, but till now no improvement in the mobile. in the above three times complaint made by me firstly, they installed a new software. secondly, they change screen. thirdly, i hve complaint again at jaisalmer they installed again a new software.
again i have submitted again at Raj mobile service center jaisalmer and i have got work order no. xxxxxxxx61 on 18 may 2016 through my registration mobile no.
my imei no. [protected]

dear sir
I am jitendra rangari I have purchase xolo hd one from amazon but I have trouble in phone first I face battery problem now my mobile touch not working I have given it into service centre my IMEI no [protected]
work order no[protected] when I wiil get it.

Lava — hang problem

dear sir
my mobile is hang problam so me service center par mera mobile one month se jada ho gaya hai but not respon me so plz my ph no [protected]

camera not working

Please find the attachment image...Please send new hand set in my this address "D- 238, New ashok nagar, new delhi 110096, ... And my contact no. [protected] (Adesh yadav)..

LAVA “IRIS 502” A DEAD, GARBAGE & DIRTY MOBILE

Dear Friends!

I bought the Lava “Iris 502” after reviewing various phone in less than 8000/- budget from the Online shopping Portals in May 2013. After getting this sealed phone at my home I used it in day to day little bit use only 8 hrs per day and not used up to 24 hrs in a day. After that nominal using till now I noticed and observed prudently that :-

What I do very hate this LAVA Iris 502 product is that which I would not expect from LAVA Company mobiles (as I already consumer of LAVA CDMA Mobile KKT23C) that in comparison to other mobile in Market like if I rightfully chose mobile of Celkon, Xolo and iberry is that:-

SERIOUS “DRAW BACK AND CONS” IN LAVA “IRIS 502”:-
a). It has only Single Core processor 1GHZ while others mobile companies giving Dual Core processor or Quad Core processors and 1.2 to 1.5 GHZ speed with additional GPU for gaming performance.
b). The Battery given 2000Mah is very low & down grade or third grade quality and may often discharge very quickly while the others mobile companies giving robust and durable strong battery life having 1500 no of cycles and works much longer than LAVA Iris 502
c). No Phone flip Cover or casing is given with this Mobile while others mobile companies giving additional mobile accessories with their mobile.
d). USB Charging cable is very low grade quality and stop working in one hour when I received the product at my home after that I have to go to service center to get new one replaced.
e). Camera is of only 5MP rear camera and secondary camera is VGA while others mobile companies are giving 8 to 12 MP rear camera and 3 to 5 MP secondary camera.
f). The Internal Phone Storage is 2GB and RAM is 512 mentioned on Company side, while in actual it shows in Lava Iris mobile internally 472MB Ram only which are very less as compared to other companies Mobile.
g). The Internal App. Storage space is 503 MB only while other mobile companies are giving 1 GB storage.
h). The 5 inch screen, pixel density resolution is 187PPI only while other mobile companies are giving up to 300 PPI for better quality view on mobile screen.


PROS OR MERITS:- Nothing any kind of specialty it has or may have which I like in LAVA Iris 502 and may mentioned here.

CONCLUSION- So at last I as consumer and end user conclude that this product LAVA "IRIS 502" which I had chosen, take my savings money or my money goes into Garbage or Dustbin & vanished and I decided not to buy next time LAVA Mobile and chose other others mobile companies better than LAVA.

Dated:- 12-July-2013
FROM:-
Mr.K.K.Agarwal Advocate,
210 South Civil Lines, Bulletin Colony,
Muzaffarnagar – 251001, U.P
Mb:- [protected], [protected]

Lava — not working

I have purchase LAVA A10 mobil on 1st jan 2011, 5 months till now... facing problem with the hand set not working properly, battery not getting charged & finaly its dead today. I feel dificult i dont have even spare phone and my superiers at office raising noice since i dont have mobile.

is there any solution for this...
pradeep

Dear Sir, We would like to request you to please visit any of our Service Center and ask them to make a Job Sheet against your complaint. The Job Sheet contains a unique Work Order No. (W.O. No.), please provide us with that no. We assure you that we will resolve your problem as soon as possible.
You can find the list of LAVA Service Centres at www.lavamobiles.com, please visit any one of them which you find convenient from your place. We assure you that, we will provide you with a genuine solution.
Thanks and Regards,
LAVA CARE
Mail us at [protected]@lavainternational.in
or call : 0120 – 4637333
Waiting for your revert..

I have faced a similar issue whereby I had given my xolo A700 on the 20th May 13, and they promised me 5 days TAT. its almost 9 days now, i get a response from their call centre that it shall be dispatched within 24 hrs...which doesnt happen at all. Today when i call them they tell me the status updated is under repair.

I feel Lava is cheating the end users and I recommend not to trust Lava and buy any kind of products from them.

Now I have no option but just wait...Hope for the best.

Regards,
Supriti
CASE ID :[protected]

Dear Ms. Supriti,

Thank you for sharing your concern with us.

This is in reference to your post dated 29th May'13 regarding XOLO Smartphone A700. We trust that your issue has been resolved according to your satisfaction.

For further query or feedback, please contact us at [protected]@xolo.in.

Thanking and assuring of our best services always.

Warm Regards,
Saurav Singh Chaudhary
XOLO CARE
[protected]@xolo.in
www.xolo.in

Dear Sir
I had purchased a xolo x900 around two months back. After developing a network reception snag, the same was revers pick-up from my place almost a month back.Since then, after umpteen mails and phone calls, no satisfactory answer has been provided to me regarding the status of my handset.
Requesting you to look into the matter and lessen my woes.
regards