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[Resolved]  LG / Air Conditioner — No response from dealer within warranty period

Sir

Our educational Institute is Government Polytechnic College for women, Madurai-11. We bought 2 nos of LG 1.5 tonn air conditioner in Ambigai Airconditioner, Madurai, India on 31.10.2007 and warranty period of one year. For the past 3 months 2 nos of LG Aircon are not working. Both of them are in within warranty period. We gave complaints to Ambigai Airconditioners (Dealer of LG Aircon) more number of times. But there is no response from Ambigai Airconditioners (Dealer of LG Aircon). In our computer lab, Students are very difficult to do the computer practicals because 2 nos of LG Airconditions are not working. I request that kindly make necessary arrangements to service 2 nos of LG Airconditions as early as possible.

Thank you.
yours,
LathaMeenakshi
HODi/c(Computer Engg).
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Aug 14, 2020
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Comments

I bought a split 1.5 ton AC from Vasanth & Co West tambaram. They said installation is free. Two guys came to my home after two days for installation and they checked my house. Then they said split is not possible in ur house buy window AC. I got shocked. I called LG for more than 10 times on that day no response. Finally one guy picked and I told him the issue. He said will send one expereniced guy to your house for feasibility. No reply after that. Still my AC lying in my house with out installation.
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LG — No response for warranty service

For the past 10 day's i've admitting my complaint regarding my LG 240 litre refrigirator service. I've bought it on may 2011. Still it is in warranty period, but whenever i admit the complaint to customer care, they are saying that "complaint has been registered, our service eng. will come for service". I don't know when they'll come. 10 days have passed and daily as usual i'm admitting the complaint. Not ony Refrigirator, we have two LG Intello Air 1.5 ton in our home. Till now no free service was done and the warranty period was also ove but thank god, we didn't experience any problem with those A/C.

LG- very worst and poor service.
Reply
very worst service
Reply

LG — WORST SERVICE

For the past 10 day's i've admitting my complaint regarding my LG 240 litre refrigirator service. I've bought it on may 2011. Still it is in warranty period, but whenever i admit the complaint to customer care, they are saying that "complaint has been registered, our service eng. will come for service". I don't know when they'll come. 10 days have passed and daily as usual i'm admitting the complaint. Not ony Refrigirator, we have two LG Intello Air 1.5 ton in our home. Till now no free service was done and the warranty period was also ove but thank god, we didn't experience any problem with those A/C.

LG- very worst and poor service.
Reply
Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team
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