LG Electronics Complaints & Reviews

To,

Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)


SUBJECT- REGARDING BAD SERVICE AND IGNORANCE OF CUSTOMER


DEAR SIR,

THIS IS SAMAR KHAN R/O MOHALLA-PANCHBHAIYA, DISTT- BHADOHI (U.P.), THIS IS TO INFORM YOU THAT I BOUGHT A 1.5 TON WINDOW A/C WHOSE MODEL IS 18G1NA1 ANS PURCHASED ON[protected] FROM YOUR DISTRIBUTOR NAMED M/S LIGHTCO AGENCIES BHADOHI (U.P),

MY MOTHER IS A HEART PATIENT AND ADVISED TO STAY IN AIRCONDITIONED BUT UNFORTUNATELY OUR A..C IS NOT WORKING AT ALL DUE TO BAD SERVICES AND YOUR DISTRIBUTOR HAS NOT GIVEN EVEN A SINGLE SERVICE DESPITE 3 FREE SERVICES RECOMENDED BY THE COMPANY AND ALL THE COUPONS LYING WITH US.

I WILL BE COMPELL TO TAKE LEGAL ACTION AGAINST YOUR COMPNY IF YOUR COMPANY DONT PROVIDE SERVICES WITHIN A WEEK.

LOOKING FOR YOUR QUICK REPLY AND ACTION TO RESOLVE MY PROBLEM.

SAMAR KHAN
MOHALLA- PANCHBHAIYA
DISTT- BHADOHI
(U.P.)
MOB- [protected]
E-MAIL- [protected]@yahoo.com

sir
ibought a lg l1552s monitor 16 months ago and it in the warranty period. it got some black spot in upper corner and now the whole screen gets black after af ew seconds monitor is turned on iwent to the service center of lg in patna bihar but iwas not entertained could u explain the situation
yours sincierly
md shadab ashraf

ibought a lg 18.5" monitor 4 months ago and it in the warranty period. it got two black spot in middel iwent to the service center of lg solapur but he did not repair (not replace ) the lcd explain the situation

no eht. in l1552s lcd monitor of lg suggest fault

newly purchased lg 17 inch flatron there is a two vertical line comes on the screen complaint aleready lock but no action is taken toward the lg i am repeating it pl do the product is under warranty. jai from lko contact no [protected] thanks

LG KP220 — do not have mark all option and less java memory and java applications are too slow

do not have mark all option and less java memory and java applicatins are too slow

Anybody say the pin code for lg kp 220. I want to browse in my mobile.

Whenever i got the gprs setting to my lg kp220, the mobile asked pin code for save the settings. Ple. anybody have the pin code forward to my mail.

LG KP220 — problem in downloading

how can i transfer my data from pc to mobile and then to pc when i connect with usb it gives two options when i select 1st one phone will simply shutdown and when i select 2nd one it just charging continuously

0000 is pin code just try it enjoy

whenever i connect GPRS in my LGKP220, the phone need pincode
number for receiving settings from mobileoffice.please, give the pincode number for my phone

I want to start "gprs" internet on PC, so please send the proper setting .I have LG KP220 model.You also not send proper GPRS setting on my mobile, I'm disagree that you are solve the problem quickly.One time again I requesting you to send the GPRS settig for PC.I am wating for your reply.
Thank you,
G.B.dhapodkar

Sir Now i use my LG KP199 mobile. i activated the airtel live for the mobile but it is not working. whenever I loading the the dialogue appears in the mobile"connection failed". so many times i consult with the airtel provider. But the airtel live is not activated. How to activate this please give me the response

I HAVE THE PROBLEM WITH LGKP220 MOBILEPHONE.IAM NOT ABLE tO BROWSE AIRTEL LIVE .BECAUSE I NEED PIN NUMBER.1234, 0000 PIN NUMBER IS NOT WORKING.PLS HELP ME SIR. I TRY TO CONNECT GPRS FROM LAST MONTH.

I HAVE THE PROBLEM WITH LGKP220 MOBILEPHONE.IAM NOT ABLE tO BROWSE AIRTEL LIVE .BECAUSE I NEED PIN NUMBER.1234 PIN NUMBER IS NOT WORKING

dear sir plz send me airtel gprs setting on my mobile
my mobile modal is LG-KP-220

Sir Now i use my LG KP199 mobile. i activated the bpl live for the mobile but it is not working. whenever I loading the the dialogue appears in the mobile"connection failed". so many times i consult with the bpl provider. But the bpl live is not activated. How to activate this please give me the response

Hai i am using kp220.same prbm my mb.whenevenr recived gprs setting ask pin code and length was two pin codes. How to solve this one please help me wait for your reply.

Hai how to solve pin code problem answer me.

plz send me bsnl gprs setting on my mobile.

when i connect to internet it shows connection failed.
while importing the settings of gprs n airtel live it asks for pin code,
plz try do solve my problem as soon as possible...
i purchased the same mobile for internet service only

how i access internet on pc.
and how i download my lg kp220 mobile drivers

I have got the gprs problem with lg kp 220
whenever i try to download the settings from airtel it asks for pin dailog number
i tried for 0000
but it says that lenght does not match
i am fed of it now
please help me out!!!

whenever i connect wap in my lg kp220 in airtel service provider they can show error in connection

Hi Team
i am using kp220.when i connect to internet it shows connection failed.while importing the settings of gprs n airtel live it asks for GPRS hand set only.
what is this yar??????????????
plz send me wap setting on my mail id..

I have got the gprs problem with lg kp 220
whenever i try to download the settings from airtel it asks for pin dailog number
i tried for 0000
but it says that lenght does not match
i am fed of it now
please help me out!!!

Sir Now i use my LG KP199 mobile. i activated the bpl live for the mobile but it is not working. whenever I Swiched off my mobile GPRS Setting is Completely Delete please give me a Permanent shalution. My Mobile. No. [protected].
my Email I.D. [protected]@yahoo.com

sir, i m sufferer of lg kp 220...its keypad always need to service...its keypad not working..
gprs problem

Sir Now i use LG KP199 mobile. i use bsnl postpaid card. i want to activate GPRS settings in my hand set.i had problem in getting it activate. so plz help me to activate the settings.my cell number is [protected]

I have got the gprs problem with lg kp 220
whenever i try to download the settings from idea it asks for pin dailog number
i tried for 0000 and 1111
but it says that lenght does not match
i am fed of it now
please help me out!!!

LG KP220 — Lost my Mobile - Please Help

I have lost my lg mobile kp220 with IMEI no. [protected] on[protected] in Chennai. Please Help me to trace it.

block kr do jo dobara on na ho sky

sir ye mobile mlock kr do

plz send me pincode to acces internet in LG KP220 model phone

Has anyone got the default PIN Code of LG KP220? if so, please give.

i have very important document in my mobile
so i want my mobile plzzzzzzzzzzz

i have a bleu mobil model no 670x whn i m setting bsnl east zone gprs setting msg coming requard pin dilog no i m try to 0000, 1111, 1122, 1234, 2233, 3344, 4455, 12345 but not success pl help me

LG 220 — wrongly service activated on my mobile

comedy junction service is activited on my mobile which was not requested by me & you charging for this service i am tring to deactvited the service through SMS but i getting the massage that we are unable to provess your request from you . pls help

1st ur compelt ur pc modem del up sating
& sim sting in ur p c howe u used sim netwok

sir i have lost my mobile kp220. with imei no [protected].

so please help me to find out my mobile...

sir plz my mobile has been lost at july last week in himachal pradesh ..with imei no.[protected]

so please help me to find out my mobile..

plz gprs settings send to my number [protected]

wats d pincode for recieving gprs settings on kp220???
i tried 111, 1111, 0000...but none of dem works.

I have got the gprs problem with lg kp 220
whenever i try to download the settings from aircel it asks for pin dailog number
i tried for 0000
but it says that lenght does not match
i am fed of it now
please help me out!!!
my number [protected]

yesgggggggggggggggggggggggggggggggggggghhhhhhhhhhhhhhhhhhh
llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll...⇄
hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

not happy to used

have got the gprs problem with lg kp 220
whenever i try to download the settings from idea it asks for pin dailog number
i tried for 0000 and 1111
but it says that lenght does not match
i am fed of it now
please help me out!!!

I am trying to access GPRS by connecting My LG KP 220 to computer.I have installed LG Internet Cube, but when i try to connect, it prompts me that modem is not installed.But in control Panel Modem Driver is seen installed.
Please help me!!!

I have got the gprs problem with lg kp 220
whenever i try to download the settings from idea it asks for pin dailog number
i tried for 0000 and 1111
but it says that lenght does not match
i am fed of it now
please help me out!!!

lg kp220 is the worst phone for all..it has only good sound thats it...if anybody know what code to be given to save the settings?i[censored] did manual settings then also browser doesnot support browsings..application is very slow...for opening operamini it will take minimum 1 minute

LG KP220 — automatic settings

sir,
i have problem in accessing gprs. It asking password/pin when recieving automatic internet settings and i tried many passwords/pin but it shows the length was incorrect. so reply me soon inorder to access gprs.

Hi Team
i am using kp220.when i connect to internet it shows connection failed.while importing the settings of gprs n airtel live it asks for GPRS hand set only. ASK A PIN CODE
what is this yar??????????????
plz send me wap setting on my PHONE NUMBER ;[protected]

Whenever i got the gprs setting to my lg kp220, the mobile asked pin code for save the settings. Ple. anybody have the pin code forward to my mail.

Whenever i got the gprs setting to my lg kp220, the mobile asked pin code for save the settings. Ple. anybody have the pin code forward to my mail.

i'm also having that problem.

Whenever i recieve grs setting from my service provider, the phone is asking me for a pin dialog code

Whenever i got the gprs setting to my lg kp220, the mobile asked pin code for save the settings. Ple. anybody have the pin code forward to my mail. when i inter password that was come by message it was incorrect pin please help me...

Hi
I have a CRT monitor. In the month of august I faced some display problem and register a complaint on 4th of august N8C80401120 . Your Engineer visited and did some troubleshooting but after few days it again started giving same problem. So, I register more complaints N8C82304726, N8C82304899, N8C83007936. Last sunday your engineer again visited my place and did some troubleshooting, unfortunately since then my monitor has completely gone dead.
I spoke to that engineer and he said the parts are not available. Before your engineer visited my monitor used to trouble me for around 2 or 3 hours, but sisnce your engineer's last visit it has gone completely dead which is doing no good to me.
I am sorry to say but its completely unprofessional and careless atttude wchich was not expected from the firm like you.

I received the call from your service center that the part that is being damaged completely at the time of service by your engineer is not available to them & hence my monitor is completely dead since then. I am sorry to say that no I am really feeling very bad that I deal with LG India. This would be last product of LG in my life. I really don't want to deal such a company who do not care about its customers. My monitor was at least in working condition before I avail the service from you.

I am sorry to say but its completely unprofessional and careless attitude which was not expected from the firm like you.
I therefore request you to do the needful as soon as possible.
I would be great full to you.


I therefore request you to do the needfull as soon as possible.
I also would like to know about the procedure to get a stand by monitor.
I would be greatfull to you.



Thanks!

With Regards,
Sudeep Nigam
+91-[protected]

i have a lg LCD monitor.display is staying in right said, i can not reset, i will get a message "OSD locked" when i try to reset. how can i reset my monitor to factory settings?

i have lg monitor CRT it problem not displaying from past 3months please come do service

hi this is mahicellcare

hi
can you please tell me how to connect lg kg195 with my pc using data cable, with pc suit

I have an LG RD6250 CDMA mobile which is supposed to connect to the computer but, there is no installation CD supplied with it and it cannot be connected to my laptop. Can u sort this out please?

I have an LG RD6250 CDMA mobile which is supposed to connect to the computer but, there is no installation CD supplied with it and it cannot be connected to my laptop. Can u sort this out please?

hi
can you please tell me how to connect lg kg195 with my pc using data cable, with pc suit

Hi This is Suhas. I have lg rd 6250 and also pc suite. If wil u want pc suite please e-mail me suhas.[protected]@gmx.com

hi i have lg rd 3510 cdma.i want to connect to internet by using usb cable moderm. pls send me a link or softwere to my email id [protected]@gmail.com

LG — shabby service

i had purchased a LG front-loading washing machine model no.wd-8001c1, serial no.0005tw-003510 on[protected] in mumbai from an authorised dealer. it was in perfect working condition. meanwhile we shifted to bhatkal- karnataka in 2003. the machine was working fine till 2006. then all of sudden, it was not working. after innumerable calls to service centre in udupi, a service personnel came and informed us that drum groove has been damaged which has to be repaired. we agreed to get it repaired at our own cost. after this, there was no news from the guy, who just vanished. our calls were not recieved or just neglected. this followed for around 18 months when ultimately we had to give a complaint in the customer care centre, who promised of action within 24 hours(complaint no-s8-c[protected] the service personnel who did visit to check the machine informed us that the required spare part is not available in india and that it has to be procured from korea. we agreed to pay the cost for that too and requested him to get the spare part and have it repaired. after yet numerous calls to the service centre, they claim that we had to check before puchasing the product whether the spares are available in india or not, and that it was our mistake and they will not be able to procure the spare part from korea and adviced us to sell it off. we went to lg dealer in our town who says that the machine will fetch only rupees 800! what an offer! we beg to differ, but we were not informed of any such would-be problems if we purchased that particular machine. how are we supposed to know which machines are produced in india and which are not? we would like to know whether its the death of our machine or still something can be done to revive it?

Reminder - 3
Dear sir,
Inspite of lots of reminders and communication no action has been taken date. I am very much surprised that a in a big multinational company LG there is no one to look into the matter as already two months have passed till date no one from top to bottom is taking interest to solve the problem of a customar. If you are unable to replace the product then you directly say no. Then i can go for other options.This is my last reminder please take it seriouly. As i am exhausted by making many calls and sending lots of mails to concerned brach office and head office.

--
M.K.Sharma

Earlier reminders
Reminder- 1
Complaint No[protected]
Name MUNISH SHARMA
Email id [protected]@gmail.com
Address 1 MUNISH SHARMA JAWAHAR NAVODAYA VIDYALAYA PEKHUBELA P.O. JANKAUR DIST. UNA H.P.
Address 2 -----
Address 3 -----
Landmark -----
State Himachal Pradesh
City Una
Pin Code 174303
Std Code -----
Phone No [protected]
Mobile Number [protected]
Product Monitor
Subcategory LCD
Appointment Date 22/09/2008
Type of query Parts or Spares
Remarks Reminder of complaint no. Complaint No[protected] Name MUNISH SHARMA Email id [protected]@gmail.com Address 1 JAWAHAR NAVODAYA VIDYALAYA PEKHUBELA P.O. JANKAUR DIST. UNA H.P. Address 2 ----- Address 3 ----- Landmark ----- State Himachal Pradesh City Una Pin Code 174303 Std Code ----- Phone No [protected] Mobile Number [protected] Product Monitor Subcategory LCD Appointment Date 22/09/2008 Type of query Complaint Remarks sir, i purchased LG 19" TFT Monitor from COST TO COST Nehru Place New Delhi in the month of Aug, 2008. Within a short period a problem occured regarding screen. I had contact with nearby Service centre UNA (Himachal Pradesh). They rendered their services well in time and they taken TFT Monitor by saying that there is a major problem in it and they send it to Chandigarh for repair. After getting repair they found that again there is a problem and it should be replaced. They told that they will replace it within a week. But so for no result regarding replacement and no body responded properly and positively. This made me to rit a file against your company. Before going for it i think better to make a mail to you reegarding the problem and and the response of your people. It is my humble request to you that look into the matter and take necessary steps to hand over new piece of 19"LG TFT Monitor within a week or else i determined and decide to file a case against your company as per law.

Reminder 2nd

Dear sir, Inspite of given complaint to you no progress has been taken place regarding my problem. It is embarrassed to say no one is properly responded from chandigarh office. Chandigarh peoples says that there is no piece of 19" TFT available at any of their store and it will not be provided without giving proper reason. I have lost faith on your company as no action has been taken till date from Head Office.Hence I request you once again kindly look into the mater and make it replace LG 19" TFT immediately.

I had bought Split AC from Dass (Kothrud) in Feb 2008
As per the manual there are free servicing done from LG
Till date[protected]nobody had come and serviced the AC
I had contacted LG and Dass and they have given me the request id W8CC2301685
One person called me up and said that the service person will be coming on 25 Dec and will do the needful
But the person didn't turned up
Today[protected] I called up the LG Customer service at Pune on 66030100 and asked about the pending service
I was given one mobile number of Mr. Atul ([protected]) and was asked to contact him.
I called him up and there was no response from his end. he is not picking up the phone

As per the above scenario there are queries from my side
1. Whether LG maintains any data of the services to be done?
2. There is no central agency which can answer the call of the customer.
3. The customer has to dial up the service person and run pillar to post for the service which LG has to give as per the commitment
4. What about the free services which I am entitled in the first year, as the year will be completed in Feb 2009?
5. What will be the course of action if there is problem after 1 year which may be due to lack of servicing not done during the first year?

This kind of approach has a negative impact on the name of such a reputed organization like LG...which states that Life's Good with LG
but mine has become worse.

The LG brand comprises four basic elements: values, Innovation, PEOPLE, and PASSION.!!!
" Life's Good" represents LG's determination to provide delightfully smart products that will make your life good.!!!

IS THIS THE COMMITMENT OF lg TOWARDS CUSTOMERS?????

Please look into the matter at the earliest and do the needful or else I will have to go to Consumer forum

Regards,

Kishore Lokhande
Pune
Maharashtra
India
Mobile- [protected]

very bad service by l.g. service center of pc in Shakarpur, Delhi

very bad service from lg shoppe at-COMFORT SHOPPE, 205, NEEL KAMAL COMPLEX, ZONE-1, M.P.NAGAR BHOPAL, i bought an AC Model no. LWA-5 EW. He promised to give all the services {including fitting} he will give in 16500, but now he is asking for the extra charges, my bill no. is 7461, This is my very bad experience,

we all need that the service center of mobile phones cdma+gsm . there is no any service center of lg in una hp
2 years ago in main bazaar una hp the service center held there then every thing is all right. but problem is there in dis time.
LG can't taking any saliution

LG personal computer — substandard products

Lg pc are third class product.they selling thier junk in india. i purchased a computer 18 months earlier during these this period of 18 months i got my computer repaired for 28 times .i have all complaint numbers. even on the last day of warranty my computer was with the company for repairing, and their didnot worked for more than 9 days . this is my life 2nd worst experience with lg. i only want to never trust these korean or chinese blood easily they will always betray.

Betrayal is not limited to Chinese / Korean blood. This behavior can be traced back very origins humanbeings irrespective of their locality.

Sir,
I have made a complaint about a Lg washing machine fully automatic vide complaint no. N[protected] dt. 22/06/09 regarding non-functioning of timer.
The authorized representative of service center informed about the change of motor and promised to come again with the motor and related parts.

It is regretted to mention that none has reported for rectifying the complaint till date despite daily reminders on the BPO [protected]. I was feeling proud o[censored]sing the Lg products but the behavior of service centers is not up to the mark and they're forcing me to think otherwise against the Lg electronics.

I, therefore, request let the matter replaced before the CMD of Lg electronics so that corrective manners be taken at the appropriate level for directions to the concerned authorized service center for taking immediate remedial action.

with regards
Satish Chandra
Joint Secretary, to the govt of india
5-D, MIG Flats, Shivam Enclave
Jhilmil, Delhi - 110032
tel. no. :[protected]
Mobile :-[protected]

During my ten years stay in USA, LG WAS my last choice. Although, LG products were cheaper, but inferior quality. After coming back to India, although several people warned me that i must not try to buy LG products as they are not only inferior, their service is even worst. I do not know when the INDIAN CCOUNTERPART -CEO INDIA WILL WAKE UP. LAST TEN DAYS I AM CALLING TO GET MY WASHING MACHINE REPARED -THEY WILL REPEAT THAT SOME NE WILL COME-I DO NOT KNOW WHEN THAT DAY WILL COME.
IN MY OPINION THESE COMPANIES WIL LEARN ONLY WHEN WE INDIAN DECIDE NOT TO BUY THESE INFERIOR ITEMS. I WILL LIKE TO MENTION THAT THAT I OUGHT AN AC FROM THE COMPANY AND INJ A FEW YEARS I HAD TO CHANGE COMPRESSOR COSTING SEVERAL THOUSANDS-WHILE OTHER MAKES WORKING FOR LAST EIGHTEEN YEARS

I had purchased LG micro-oven cooking machine one year ago. After six months of its working its heating system has become non working. It was got repaired in Bhilai LG servicing centre in fifteen days.
Now it's Start switch membrane has become in operative. I gave my micro-oven to the LG servicing centre of bhilai (Chattisgarh) atleast seven days ago.They have told that the membrane is not available in Bhilai so we are expecting it from RAIPUR which is hardly 30 KM from bhilai.My request ID is W9S 71403733.the LG servicing cetre is not sure that when they will be able to deliver my microoven after got it repaired.may be after one week or may be another one week after it.

My Mobile no. is [protected]. I have very good image of the copany. I wish that it should not vanish.

i totally agree wid mr.yogendra singh i bot a lg projection tv for rs.85000 some part got defective in january and lg people say they cannot repair the part as its unavailable .my tv has been lying in lg workshop for the last 8 months in lucknow which has led me to drag them in consumer forum .we indians should really boycott these inferior and cheap electronics their service is soooooo pathetic

MY MOBILE NUMBER IS [protected]

LG Electronics — LG windows ac complaint for last 26 days

I have own a windows ac of your esteemed brand for last 3.5 years. The AC was working fine, (time to time some problems occur) but for about last 25 days the ac has created lots of problem . I have made around six complaints ( one complaint and other are recomplaint) started from 18/07/09. And last complaint I have made today (13/08/09) .But as one problem solved, other problem occured. I do not know that how the service engineers work in LG Service. They repair the AC, make sure that now AC will work fine and again after one day or two some new problem or old problem arise.Are engineers in LG Service not capable to repair the AC properly? If yes then LG needs to say something or to do something against these engineers because these activities leaves a bad impression on LG name.
The details about the complaints made by me are given below:
Sr. No. Complaint No. Date of Complaint Problem Resolved on
1. N9C[protected]/07/09 Very high Sound when AC is switch on 27/07/09 (So many days to solve the problem, Compressor has changed)
2. N9C[protected]/07/09 Compressor was tripping very quickly 29/07/09 (But there was sound problem, and engineers told that this is not due
and temp shown was not changed to the AC)
3. N9C[protected]/07/09 Sound Problem ( Mentioned earlier) but not resolved properly same statement again
4. N9C[protected]/08/09 Sound Problem (Mentioned earlier) I told them that thereis vibration problem in AC but
they said that everything right and it will be ok by tighting the windows
5. C[protected] 09/08/09 Sound Problem (Mentioned earlier) I told them that thereis vibration problem in AC but
they said that everything right and it will be ok by tighting the windows

6. Not getting yet[protected]/08/09 AC is not cooling from yesterday(12/08/09) The AC is not cooling and compressor is not
working properly .

So the last complaint i have made to the customer care (it's again a recomplaint) is on 13/08/09 and the no of total days in problem are 26. days.So you understand the behaviour of your service staff and also understand the problem that I am facing for last 25 days.It also required to come into your noticethat the summer season is going on and it is not easy to leave without AC for even one day. But the service staff does not respond properly about the time and date of AC repair and keep AC with them ( in service center) for 5/6 days.
So it is my request to resolve my problem within two days so that I can use my AC as soon as possible.

GAURAV KANSAL

I fully agree with the various views expressed in this forum. LG is maintaining agolden silence and unfortunately there appears to be no follow up from your side. The whole thing appears to be an exesise in futility. These foreign companies are here to make money at the cost of innocent consumers and the Govt and other controlling authorities are watching helplessly. Afterall these are the days of globalisation and the sufferers are the helpless cosumers. Why run a site where you do nothing to help the consumers.

Dear sir,
I ha purchased one LG Monitor with my computer but found defect with in the warranty period, we called our local service centre, But it is funny that as per your record the defected monitor is with your office but still it is with me since 15 days, means your service personality regularly coming out from your service centre with job card but they ware going here and there for their personal job.
I think you will take the perfect action to repair/replace my said monitor.
Complain No.N9C90910975 at barrackpur, West Bengal Phone No.[protected]

Copy to Anandabazar Patrika for publication the fact.
District Judge, Consumer Forum, Barasat for kind information

My colure Tv not warking properly

I am facing the same issue. the drum shaft has broken and the onsite LG engineer says that the spares are not available. Let me know if someone knows where to procure this from or if he can get this from older scrap machines.

Contact :- anil.[protected]@gmail.com

LG Electronics — PF amount not setteled

Dear Sir
MY complaint no CEPFO/E/2009/09260 is till unanswered.

My PF for Rs 18990 from ITC ltd to LG electronics has still not been transferred from my PF no DL/19501/8847.

The dept has only transferred the LG amt to my new Vodafone PF account without the old amt transferred from ITC ltd.

This issue is pending since 6 years now.

Regards
Srinivas Ayyagari
[protected]

LG Electronics India — TV Repair

Hi,

Complaint Number C[protected]
Customer Name HK Suri

I am (daughter of Mr HK Suri) writing this email with lot of frustration after recieving a poor customer experience from your service centers.
I called your call center on ph#39010909 and [protected] on 23rd Sep and logged a complaint regarding my television not working properly. The representative who answered the phone promoised that I will be recieving a call within 2 hours from the engineer and he will be visiting my place in 24 hours. I waited however nobody called and visited and placed. I called called back on 24th Sep around 2 pm and spoke to a different representative to express my dissatisfaction. The rep promised me the same thing and I waited for another 24 hours however no phone call and no visit from your engineer. I called back today (25 Sep) to follow up on my complaint and I still get to hear the same story. Today i requested to speak to a manager and the rep disconnected on me and called back again and Spoke to Dominic (Supervisor) but he was no no help as well. Your representatives gave me a runaround giving me different phone numbers to reach. They gave me[protected] to speak to the service center directly where nobody answers the phone. And your other rep gave me the number for Mr. Sunil Raina ([protected]), who said that I have to speak to Customer Services and he cant help me as well.

Its been an extremely dissapointing experience with you guys. Your product has given us less pain than your representatives and their fake promises. I can go out in the market and get my TV repaired however its the brand name with whom I wanted to stick with.
I feel its the responsibility of LG to take care of its customers even after the product is sold to them.
I have spent lot of money on phone calls and lot of my energy talking to your people who dont even understand the customer's situation and read the same script given to all of them. I would like LG to fix my TV and reimburse me for all the pain I have gone through.


Your help will be appreciated.

Payal Suri

Dear All,

I have brought LG 29" colour T.V on 28th Sep 2009, with in a warrnty period it has give trouble and now after 1 year and 2 months again same issue. Service guys says all the electrical componets got burnt. I have never come corss the product like this.

L G 22" LCD TV — AGREED FOR REPLACEMENT

Dear Sir, We have purchase LG 22" LCD TV from Sony Mony Vileparel Mumbai, vide invoice no.600732 dt 20/06/2010. After constant complaint to inspect the TV, engineers from LG visited three times and agreed for replace of the the TV. How ever no proper reponse from L G TV INDIA.

I bought an LG refrigerator 414lt capacity and a microwave oven of 30 lt capacity from LG Shoppee on SG Road, Ahmedabad and sad to say am disatissfied with both. The microwave makes so much noise that it appears that you are standing on a helibase where a chopper is preparing to take off and the fridge a double-door where everytime you close the fridge door, the freezer door opens in sympathy with the air pressure (and then keeps sounding till you close it) indicating that the elecronic magnet is weak.

Pl instruct your dealer/service centre to address the complaint fortwith unless you want to fill the market with second rate stuff and then booted out lock stock and barrel.

RAJEEV BANGA, GM, ONGC, Ahmedabad.
[protected]@rediffmail.com
Mob. [protected]

After reading all the above views and myself experiencing the same, I fully agree that LG's customer services are the most pathetic. All the personnel, from bottom to the top level, whom I have interacted with, are least bothered about the customer. They just keep delaying the matter and very smartly try to make sure that the warranty period expires by just giving false assurances that they will look into the matter and get back to you. I am so disturbed and annoyed with their response that I feel like personally going to their office and bashing them up.

It is becoming tiresome to deal with LG electronics to get a simple AMC rekated request registered. Frustrated.

This is with regard to my 26" LCD TV of LG Company. It was purchased by me on 29/12/2010 means it is under warranty. Approx. 20 days back its screen was not displaying and I made a complaint to LG's Customer Care. After 2 days a person from LG service centre came and took it for repair at service centre. After 4 days they returned it to me and ensured that now it is ok and told there was a minor problem rest assured.

From 05.09.2011 (Monday) the same problem commenced again including other problems i.e. dark screen, mute voice, switching on problem and whole screen displaying as red, blue and 1/4 screen red and 1/4 screen blue and rest is dark.Consequently, I made a call to customer care and explained the problem and they put me on hold and did not reply. My continuous efforts from last 2 days are failing to resolve my query, they kept taking my detail again & again but to no further action.

Now I request you to please look into the matter and instruct the company to replace it only on immediate basis and no more repairing required for this product. Because after its warranty period I cannot bear so many expenses only on its repairing, as I am a lower service class staff.

Regards,

Lalit Mohan Fulara
[protected]

LG Electronics India — LCD Problem

Dear sir,
This is regarding my LCD of LG Company (detail annexed below). Nothing has been done so far. Request you please intervene.

Regards,

Lalit Mohan Fulara
[protected]
===========================================================================
lg electronics india
Location: Noida, Gautam Buddha Nagar, Uttar Pradesh, India

fularalalit on Sep 8, 2011

LCD Problem
This is with regard to my 26" LCD TV of LG Company. It was purchased by me on 29/12/2010 means it is under warranty. Approx. 20 days back its screen was not displaying and I made a complaint to LG's Customer Care. After 2 days a person from LG service centre came and took it for repair at service centre. After 4 days they returned it to me and ensured that now it is ok and told there was a minor problem rest assured.

From 05.09.2011 (Monday) the same problem commenced again including other problems i.e. dark screen, mute voice, switching on problem and whole screen displaying as red, blue and 1/4 screen red and 1/4 screen blue and rest is dark.Consequently, I made a call to customer care and explained the problem and they put me on hold and did not reply. My continuous efforts from last 2 days are failing to resolve my query, they kept taking my detail again & again but to no further action.

Now I request you to please look into the matter and instruct the company to replace it only on immediate basis and no more repairing required for this product. Because after its warranty period I cannot bear so many expenses only on its repairing, as I am a lower service class staff.

Regards,

Lalit Mohan Fulara
[protected]
[Complaint comments] Read comments

LG is the worst company i hve ever come across in my life...un-contactable, un-responsive, un-sympathetic and simply horrific !!!

DEAR SIR,

WE HAVE BOOKED LED TV PRODUCT UNDER EMPLOYEE DISCOUNT TOTAL COST OF PRODUCT WAS 44243 RS. LED TV IS RECEIVED IN DAMAGE / DUSTY & IN PATHETIC CONDITION ON 14 MAY 2012 FROM LUCKNOW WAREHOUSE AGAINST INVOICE NO ARSINLUCAJ712/2985, LED LCD TV 42 ( Fhd) MODEL NO:- 42LV3500. DELEVERY ADDRESS :- PLOT NO 47, SMRITI BHAWAN, AMRAPALI VIHAR, RAIBAREILLY ROAD, TELIBAGH, LUCKNOW UP.

I AM EX EMPLOYEE OF LG ELECTRONICS INDIA LIMITED GREATER NOIDA PLANT. I AM SURPRISE HOW LG EMPLOYEE / WAREHOUSE PERSONS ARE SUCH A IRRISPONSIBLE & SUPPLY SUCH A HIGH VALUE PRODUCT IN DAMAGE CONDITION.

THIS IS THE MAIN REASON NOW A DAYS LG SALE ARE DECREASING DAY BY DAY

PLEASE REPLACE THIS ON URGENT BASIS. OTHER WISE I WILL HAVE TO MOVE TO CONSUMER COURT.

LG Windows AC — AC is not repaired on time

I have launched the complined against my LG Windows AC (RNA[protected] which is under AMC on 22nd June 2012.
After that no action taken by the companey we called then up contonuously then on 26th they picked the AC from home and said that GAS is leaked.
After 3 days I personnaly went to service center and they comitted that they will send it by 30th June 2012.
My family is suffering now they did not send my AC till now.
I am not in India and I am calling on the numbers given and waisting my huge money on phones but those ediots are even not picking up tha dam phone.
This seriously a harrasement for me and my family.
If you you can help to get my AC bach from those peoples I will be very thankfuly to you.
I also wanted to take some legal action against this comapney when I will be in India.

My Email ID is 2vikas.[protected]@gmail.com

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

I fully agree with all above mentioned comments. LG is not a worst service provider their products are also worst because they understand our political and legal system better than consumer.

LCD is not working

Since last few days my LCD is out of service

Washing Machine Demo & Installation

RNA[protected] I complained many compliments for demo & installation. these customer care people are closing the complaints without giving having any reasons.

Lg INDIA AIR CONDITIONER FLOOR LP-K3685QC — DEFECTIVE BRAND NEW AC SOLD BY Lg

Product Code LPK3685QC –LG Air conditioner bought on 17.08.08 delivered on 24.08.08. Installation in the 1st Week of Sep’08. When we tried using the AC for the first time after installation on 8th Oct’08 the AC was not cooling. We immediately placed a complaint with the LG service centre. Complaint No W8CA1000357 dated 9th Oct’08.
Two different engineers visited us on 11th Oct’08. They were both clueless about the problem with the AC.
On 12th Oct’08 again a group of engineers checked the AC & failed to diagnose the problem.
In the meantime we placed another complaint thru the LG website. Complaint no[protected]. We received an email from Mr. Ravinder Chaudhry of LG India giving us the contact details of the branch service Manager Mr. Harish Suri. We tried contact Mr. Suri nth no of times but he didn’t respond.
As the service centre had not escalated the matter to the higher level we placed the complaint again on 14th Oct’08 Complaint No W8CA1404736. The engineers once again visited us and were not able to understand the problem.
The point is LG has high end products but not enough qualified engineers to solve the problem. The Service centre has very careless behaviors. We have taken two working days off to resolve the issue.
We have stated to LG that they have sold a defective piece & it must be replaced. If their engineers are unable to solve the problem for the defective product which LG has sold, why as a consumer I should be penalized?
LG refuse to respond on this matter.

To:dear sir v have the complaint of LG air-condition after installing the air-condition it is not giving the cooling effect n there is a gas leakage n inspite of LG dealer [SB audio-video gulbarga]even after complaining there is no action taken from the dealer n the service vat they provide is strategtic n this is highly unexceptable by ordinary consumers Please take the action immediately n we except the same from areputed company like LG.

We purchased an AC (split type) . vide OD no DRVLOO4031 & ID no DRY MOO4082. On packing model is written as LSA19XIRDEI.

I request LG company to let me know whether it is 1.5 capacity model or One tonne capacity. Moreover what features are available in this model as acustomer we are at sea. It should have been better to indicate on unit about capacity of A/c. Sellers once take money they dont bother to hear us. Your manual book is common for all units rather than individule units & certificate of contents. All we are getting open boxes.

Dear sir, My name is jitender dagar. 20 Days before i have brought window ac(1.5 ton).My ac not cooling properly. Hot and humid top on these day. My family face many problem and my son is sufering from cholera.I have call to many times LG showroom & customer care but no response.i, ll complained in consumor court.Plz take action against dealer.Plz solve my problem. NAME JITENDER DAGAR FATHER NAME KARAN SINGH DAGAR. VILLAGE SAMSPUR KHALSA POST OFFICE UJWHA NEW DELHI 110073. MOB NO. [protected], [protected]. DEALER PALIWAL ELECTRONICS NANGLOI STAND NAJAFGARH NEW DELHI

Dear sir,
Here Devendra Ku.lokchandani son of Sri Suresh Ku.Lokchandani.15 days before i have registered a complain to Ashish Enterprises, near Income tax office, Goel Complex, Sarbahal, Jharsuguda-768201(ORISSA).As u know it too hot and humid top these days.my 2year baby is facing a lot of problem.i have call so many timesto L.G Showroom and even Customer care but there was no positive responce .kindly take some action as the earliest or else i will complain in Consumer Court .DESCRIPTION(Ac-1.5ton, model no:LSA18TWASI.MAKE-L.G, SIN NO:803ABLSO24976(IN).803ABLS023944(OUT).
Address:M/S Maateshwari Enterprises, Mangal Bazaar Road, Jharsuguda, (ORISSA)Mob No:[protected].

Hi!

I was about to buy the LG LPK3685QC and just googled to check the best offer price and came to know about the problem faced by you. Is the problem resolved by LG? I am too much scared to buy this product now. Now, will wait till you revert back on the status of problem.

Reg,

Mani

I bought a LG washing machine 1.5 years back. It still holds the warranty. It is front open and the door- lock got brocken. I complained 4 months back, One technician came after a week and had a look and he ordered for the lock, still its not fixed. Now its almost 4 months. What kind of rediculous service is this? What they are expecting from us? going to the court? I recomment not to buy any LG products ever, since they have very poor sevice in India.

I bought all new LG appliances, tv, dvd. First the dishwasher died after one year, had to spend a couple of hundred to replace a part & labor, apparently a common problem according to repairman. Then TV died, again had to replace part after warranty, they did not charge me as this is a common problem as well. Next my bleach dispenser in the washer fills with water after each load. I have to keep emptying it in the sink. Now, the dvd player died after 2 years. I did a lot of research prior to upgrading all of my equipment, but I too am very disappointed with LG and would definitely NOT recommend them.

I purchased one washing machine model no. wf-t7517te, please tell me how can operat.