[Resolved] LG / Air Conditioner — Worst Quality and service | |
Sir, I bought a LG room Air Conditioner a year before. With in a year the Air Conditioner(AC) has been serviced thrice as it’s comes under the regular warranty services and after doing all these regular services by the LG customer service people the performance of the Air Conditioner has went down and the cooling effect has completely gone and unable to function properly. There is a leak in the unit no cooling gas in the AC and it has to be refilled, however the compressor unit has been given 5 years guarantee it seems. With in a year the LG AC is unable to function properly and needs to refill the gas for Rs1500 + tax and that is also can be guaranteed only for 3 months and if this continues the gas has to be filled every 3 months and after investing 24000 on the LG AC am left out with no option and need to spend again for the AC unit and after that have no idea how long it works. I am very much disappointed with the LG AC quality and the service, now am forced to do the annual maintenance. This is a bitter experience with LG AC for me and I strongly will never recommend LG AC to my relatives and friends as it is very poor in the performance and maintenance high. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
This Lg company is just spending money on ADVERTISEMENT, not fixing problems of consumers, you once buy, then they are lost.
I am facing compressor problem in my LG split ac, 1.5 tonn. I have called many time to the personnel of LG, but they are not been able to fix problem, can you believe they have changed compressor in one year, and that too is not working...
And what is more suprising they ask money for changing the compressor(which seems to be defective again)...
i would strongly recommend, PLEASE DO NOT BUY THIS COMPANY AIR CONDITION AT ALL. THESE GUYS DONT HAVE CARE AFTER SALE.MEANING IF YOU HAVE ANY PROBLEM, SLEEP WITH YOUR PROBLEM.
I am facing compressor problem in my LG split ac, 1.5 tonn. I have called many time to the personnel of LG, but they are not been able to fix problem, can you believe they have changed compressor in one year, and that too is not working...
And what is more suprising they ask money for changing the compressor(which seems to be defective again)...
i would strongly recommend, PLEASE DO NOT BUY THIS COMPANY AIR CONDITION AT ALL. THESE GUYS DONT HAVE CARE AFTER SALE.MEANING IF YOU HAVE ANY PROBLEM, SLEEP WITH YOUR PROBLEM.
I purchased LG air conditioner last year and was installed in August 2008. Since then due to various small issues was had to checked for small issues. No problem till this point.
However after completing barely one year of service - LG people tell me that gas has leaked. And is not covered under warranty. How can just 1 year in service result in leakage of gas? This is clearly a faulty piece and they say it is not covered.
I also checked with my colleagues and it turns out one of them also faced a similar issues with LG Air Conditioner.
I recommend that no one buys LG AC. They just advertise too much - and the product is not upto the mark.
However after completing barely one year of service - LG people tell me that gas has leaked. And is not covered under warranty. How can just 1 year in service result in leakage of gas? This is clearly a faulty piece and they say it is not covered.
I also checked with my colleagues and it turns out one of them also faced a similar issues with LG Air Conditioner.
I recommend that no one buys LG AC. They just advertise too much - and the product is not upto the mark.
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I bought LG AC 5 years back and right from first year the gas needs refilling each year.
I think LG guys are intentionally using this strategy as a business model. Step (1) Sell leaky ACs. Step (2) Dont fix the problem, just refill the gas each year and keep earning.
I will not advice anyone to go for an LG product.