LG Electronics Complaints & Reviews

Hello,

I had purchased a DVD player from LG. It had some problem in the month of September and i had filed a complaint at LG customer care center during the same month. The complaint was recorded and the respective measures to be taken were informed. An LG official came to check the DVD player and confirmed the replacement of a part which was not working.

LG provided me the details of the part and told that...

Dear sir,

With a reference to the above i purchased lg 29" colour tv on 25.4.2008 at veritas next-pondicherry.

Since from the purchase the colour patches are seen in the screen after sometime (In june) the lg service from pondicherry changed the picture tube. After the two months again the same problem is coming the screen. I complaints in the service station and service engineer. I am totally upset and...

This is regarding the refund and compensation which I have been following up
for almost a month now for one of the LG.Direct cool refrigerator which had
purchased almost 3 yrs back.Due to some short circuit in the refrigerator, it
caught fire on 14th of Oct, 08 which in turn caused a severe property damage
at my flat.

We had an L.G.Direct Cool Refrigerator 178ltrs which was bought 3 yrs back from...

Hi!
My Request Ids are

N8C[protected]th August, 2008
N8C[protected]rd August, 2008
N8C[protected]rd August, 2008
N8C[protected]th August, 2008
N8CA[protected]th October, 2008

As per my latest complaint i.e. N8CA0404669, the chassis of my monitor has been changed, the monitor was @ your gurgaon center but I am really sorry to write you that I am having a bit doubt that the screen...

An expensive high end microwave which was purcahsed from 'CROMA' turned out to be a defective piece - after numerous complains the company acknowledged this and agreed to change some of the body parts. they collected hte machine from our house on 30-7-08 with a promise to get back to us in 3 days - as per telephonic conversation on [protected]. as we did not hear from the agency - Digital Care - we called them up and were assure...

i bought lg tv 21"inch on nov/05 and aftr seven months there was little problem on part of sound and i contacted lg service centre in jammu for reparing but incomptenet service engineers in jammu's lg service centre damaged my tv a lot and aftr hectic tries from my side the sales manager in jammu exchanged my old tv with new one and aftr 2 yrs i.e in nov 08 i again experince a problem in my tv coz this time the problem was regarding...

i purchased a LG mobile RD-3510 (Reliance Sim), before 3-4 days but its battery is working very short time only 6-7 hours after full charging, but company mentioned its working 200 hours standby mode, and talktime 200 minutes, its totally wrong. what can i do?
my contact no. is[protected]airtel) deepak, Bhopal MP India...

I have purchased a LG PC model No.LG MY PC XDZ in Oct. 2007, under warranty of 3 years. The PC developed technical problems during October 2008. M/s.CA INFORSYSTEMS, TRIVANDRUM, Kerala, the After Sales Service Agency of LG, deputed their unskilled technicians against my various and started TRIAL & ERROR METHODS, by replacing /repairing of SATA CABLE, MOTHER BOARD, HARD DISK, reloading of safteware etc. But till today they could not put...

we bought a lg microwave 2 yrs back.one day we observed that the food placed inside the micro was rotating on the plate but was not getting warm.i dialed the customer care (toll free) i suppose i was connected to bangalore & iwas given an id S8CB0406239 ON 4 NOV, THE TECHNICIAN HAD COME ON 6TH &Said the magnetron needs repair & said will be done on 8 but till date no response.
iam presently in coonoor & my contact no...

THE ABOVE FRIDGE IS PURCHASED BY ME ON NOVEMBER 08, 2007. SINCE THAT DATE THE FRIDGE IS NOT WORKING PROPERLY. IT IS OVERCOOLING AS A RESULT, THINGS THAT ARE KEPT IN THE FRIDGE GET SPOLIED. I HAVE TIME AN AGAIN GIVEN A COMPLAINT TO THE DEALER. THE FIRST TIME ON 4/4/2008 THE PERSON CAME AND CHANGED THE TIMER, THE SECOND TIME ON 8/4/2008 THE PERSON CHANGED THE COMPRESSOR AND AGAIN YESTERDAY I.E. 10/11/2008 THE PERSON HAS COME AND CHANGED THE...

Since 18.10.08 I am compaining about my LG Scarlet ( purchased on 03.09.2008.)five times I have lodge my complain on your help line but till date no response from your service person.my complain no.is w8ca1806088 dt.18.10.1008, 21.10.08 reminder 25.10.08
w8ca2601354 dt.26.10.08, 28.10.08 reminder.

feed up of calling

useless service I will recomend each and every citizen of this country to stay away...

plece send lg kg 195 pc suite my e-meil id...

Dear Sir,
I have purchased/ using lots of lg products such as A.C., Fridge, DVD, etc for a long period of time. And I trust in lg but after repeated and several requests my remote - television problem is not atall solved. I regret to state that today it the last date of my warrantee and the whole year I kept on complaining you with same grevances. Please let me know that whether the remote or the television set/ model is a defective...

Dear Sir,

I have bought by cash payment "LG 80 32 inch FR 50000ratio LCD TV" from an LG dealer but received actually LG80 32 inch UR 30000ratio LCD TV, the dealer have taken back the TV (we have the sign and stamped receiving copy) but now dealer is asking more prices for the original required TV (LG80 32 inch FR 50000ratio LCD TV) which is much higher compared to the other dealer nearby

1. Pls advise...

Hello,

I am frustrated with the LG service center, I purchased a 25 ltrs Microwave oven from the Giriya’s (Bangalore) showroom on 26th OCT 2008. I was told that someone would visit my place to give a live demonstration of the product within 24 hrs.
When no one is attended for demo, I have registered the complaint to LG service center on 28/10/1008 (Ticket number S8CA2806021). Again same problem no one has attended...

Dear Sir / Madam

I have entered in to A.M.C on 01/04/08 and LG had provided servicing on the same day by handing over the cheque. The second service was due in July -08 and 3rd in October 08.
However I regret to inform that your technician did not carried out the servicing as per AMC, Hence I have complained to your Mumbai office in send weak of october on telephone. Since nobody came for servicing, i have registered...

I have a problem with the transformer of my microwave oven.On registering a complaint, the electrician checked and informed us that the transformer was required to be changed.But there was no further attendance or service from the LG Customer Care inspite of many calls made by us.
Its been almost 3 months now yet the transformer has not been changed and the LG Customer Care here, in Hyderabad, are giving us false excuses.please take...

I HAD PURCHASE A LG WASHING MACHINE NO WM WF7066MN ON 26 10 2008 FROM NEXT RETAIL INDIA LTD., GALAXI, SAHIBABAD FOR RS. 11800.00. SINCE THEN WE HAVE BEEN CONTINEOUSLY MAKING TELEPHONE CALLS TO THE SELLERS, BUT ENGINEER FROM THE COMPANY HAS NOT TURNED UP SO FAR.

IN CASE THE REPRESENTATIVE DO NOT VISIT US BY MONDAY, I WILL BE FORCED TO APPPROACH A APPROPRIATE FORUM FOR REDRESSAL OF MY GRIEVANCES, THAT TOO ENTIRELY AT YOUR COST...

I have purchase lg tft model no.L1615s .Tft has some problem i called up coustomer care they gave rms technolgies pvt ltd number. I had given tft for sercvice they made ready and told par no:6871TPT282E they has charged rs 1200 for the repaire after 6 months again lg tft monitor has gone bad they r telling again you should pay 600 rs for same part they r telling no warranty they r cheating me first they charged 1200 rs and now they r telling...

I have purchased this LG KE 330 Mobile Handset from a dealer at Nagpur a few months ago. There is no voice clearty no clear availibilty of receiption several compaints made to company dealer they agree to defective technology of the company but could not solve the problems.
Suggest tough remedial loss measures....