LG Electronics Complaints & Reviews

south india textile mills — post not delivered

I have sent a speed post bearing Docket no. SPET[protected]IN dated 15.11.2007 from erode to goa.
but the document is still on waiting & not delivered to our party being as a speed post document.

LG India — Damaged body in AC

We bought a new air conditioner from LG dealer in yamunanagar haryana
The so called experinced person which was sent by the dealer to install the ac damaged its body.And the Ac stopped to function .
I many times asked the dealer to replace the unit but there was no such replacement
Thus I want to splve my problem thr this forum

i agree to situation

ertdgdfgdfgd

LG — Lack of Customer Care

It is to inform you with great regret that your company fails to satisfy their customers which is least expected from a company as reputed as LG.
I have a 42" TV. Model no. LC2R which has been out of order for the past 1 month. I was told by your engineers that the mother board needs to be replaced..Your company has still failed to replace the part..Evertime I call I am told that the part is not in stock..It is hard to believe that the part has been unavailable for this long a period.
My complain number is N8C61407503. Would request you to resolve the problem as soon as possible.
My Address is C33 Neeti Bagh, New Delhi-49. You can contact me at [protected].

I am having LGKG 195.i m having problem with my mobile frm the day i bought. costomer service centre repaired temporarely as i take that to them 3-4 times but till now i have lot of problems with that.i request them to replace my set as it is a manufacturing problem but they refuse to do so.
i hope u will contact ur service centre in ludhiana, Punjab & solve my problem.

LG — No show after 1st visit for TV complaint

This is reg. a complaint for my 29 inch LG TV. Complaint no. is S8C90106179. After attending the first time, the technician was supposed to come again with necessary spare parts, but he never turned up. He does not pick up the phone and later switches off. I have read bad reviews about poor customer service of LG. Now I am experiencing it myself.
If someone can help, it would be great.

-Raja

MONITOR 15"LG — POWER FALIOUR NOT WORK PROPERLY

SIR MY MONITOR IS NOT WORK IM SWITHCIN 2 OR 3 TIMES AND ON AND OF 2 OR 3 TIMES SO WORKING THAT PROPERLY
PLZ SOLVE MY PROBLEMS
MONITOR SN 500GM3B IN
707NLDA110298
MODEL N. 500G
MD
IT BRAIN COMPUTER EDUCATION
[protected][protected]

LG — last 2 month to i'm only complaining

I request you to look in the matter and save the goodwill o[censored]r company.I expect a reply from your side on my cell no.[protected] or my E-mail ID [protected]@hotmail.com

im all so comlaint in ur customer no and i recievd 15 to 20 complaint no

now you can do needful

no display

To,

Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)



Dear Sir / Madam



My Name Mahesh Radhakrishnan a regular customer of LG household products. My Home theater DVD music system is not working and I logged a complaint on 15/11/2008 to LG customer service Center Surat (Sai Service) and the service engineer had visited my house to rectify the issue, after his visit he told me some part is not working and we have to replace it .Accordingly I drop the system on the same day (15/11/2008), Job no. W8CB1500522 HFT8CB1500006, after that I am not able to get a proper feed back / responds from the service center. For the last 2 weeks they keep telling that the part is in transit. So please go through the job no and advice / mail me when can I get my system back. If you are not able to rectify the issue please return it.



Regards,



Mahesh

[protected]

[protected]

Sir,
I am pawan from gurgaon. My 15" monitor is not working. plz check n rectify thats problem on site.My address is U 16/8, Basement Floor, DLF Phase-III, Gurgaon. My contact No. is [protected].

Thanks & Regards,

PAWAN GANOTRA

Sir,
I am Ashok panigrahi from Bhubaneswar. My 21" colour tv of LG is not working. plz check n rectify that problem on site.My address is Q/R NO_D/5 R.S.T.I colony, in front of Govt .press, mancheswar _751017, Bhubaneswar, Orissa . my contact no land - (0674)_2301537 mob no-[protected]

LG mobile 3500 — Unable to switch on and display not good

My Mobile model is LG3500, Original Sl. before service is 801CYEA0236380, after the service the new Sl. 802CYCUK0631214 with old external case

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@lgmobiles.com; [protected]@gmail.com
Subject: Complaint form customer at pondicherry
Date: Fri, 19 Dec 2008 21:47:51 +0530

Dear Sir,
My Mobile model is LG3500, Original Sl. before service is 801CYEA0236380, after the service the new Sl. 802CYCUK0631214 with old external case.
I am a Reliance mobile user, I have purchased a new connection on 10.9.2008 with of the Reliance retailor, with short period I found that I am unable to switch on the set or switch of it. So I have given my set to your ACS at pondicherry ( Digital Logistic ) for service, they set the board has to be replaced so they asked me to give the zerox copy of the bill . I send my bill copy to them . Finaly they have given me a rectified set that does not contain my original Sl. and the outer case has been changed by them apport from this the display is not good the letter are partialy block and brown in colour . More over they took 16 days to complete this type of service. When I was in your ACS office every body coming their are scolding the service persone for his improper service. So why don't you take necessary action so that they can post a good technician for service

Expecting your reply pl.

regards
M.Chidambaram

My name is Parmod Khatana.I have purchase A LG Mobile
Model No-LG-P-7200, But Last 8 Month I trying to Purhase
a new bettery, but no body"s help Me, All ASC of Lg,
I m Very helpless, So Pls help me &Suggest Me .What We Do the Best

Dear sir,

This is to bring my greivances into your notice.
I get my refrigerator repaired two times for the same problem once in August and next just two days back but the problem is still existing. Both times I was charged for the service as well as parts changed.
I think your service technician is not able to understand the basic reason for the fault and unnecessary wasting the time as well as my money.

So, I would like to request you to do the needfull for the permanent remedy.

With regards,

Prakash Ranjan Das/ Poonam das
I-86 / 5, Saurabh vihar, Jaitpur road, Badarpur, ND-44

Mob. [protected] / [protected]

I am sambit .I have purchased L.G 15'' monitor .Now it is not working.
Plz check it as soon as possible.
My address is
At-Kalibihar, Khannagar
Po-Arundayamarket
Dist-Cuttack.753012
Ph n0-[protected]

Dear sir,
My LG of Reliance not working purchase by 3i-Infotech Limited.model no.LG-rd3500, FCC ID.BEJRD 3500, SR.NO. 804CYYQ2336322.Kinldy send me Gurgaon Customer Care add.with contact no.

I am P. balasubraminian residing at Trichirapalli, Tamil Nadu and I had a washing Machine at Trichy.
Last Six Month back I Contact LG service center at my native town for acid wash and drain & input water tube. They charged near about 2000/-. Point is, after finishing their job they disconnect the drain pipe main wire and made it working. Then now this problem starting and making complaint to customer care through Toll free number. No body is responding. what is happening there ?

Mistake done by you people at the previous service and I am requesting you to make it correct. But very very poor responce. But at the time of purchasing you people are advertising " world wide customer service supprot " where it is ?

Bala

I PURCHASED LG AC 1 TON SPLIT ON 11/05/08 MODEL NO.LSA12TWAS1, AD15DR1 SL NO.804DXQA00078

RIGHT FROM THE BEGINNING VERY LOW COOLING TWICE SERVICE PERSONNEL ATTENDED STILL THE ISSUE IS UNRESOLVED

LAST TIME IT WAS OPINED BY SERVICE PERSONNEL THAT THE ANGEL SHOULD HAVE BEEN INSTALLED AT A LOWER LEVEL THAN THE CURRENT POSITION. THAT IS WHY LOW COOLING

NOW TO REINSTALL CUSTOMER HAS TO BEAR THE EXPENSES

INITIAL INSTALLATION WAS DONE BY LG PERSONNEL ONLY. WHY CUSTOMER TO BE PENALISED FOR INSUFFICIENT KNOWLEDGE OF LG SERVICE PERSONNEL.

WHERE TO INSTALL TO GET MAXIMUM COOLING IS NOT CUSTOMER LOOK OUT.

THIS WAS CONVEYED WHEN LAST VISIT OF SERVICE SATISFATION CALL ATTENDED BY CUSTOMER CARE.

NO RESPONSE

TRUST AT LEASER NOW LG WILL LOOK INTO THIS AND ATTEND THIS ISSUE AND ENSURE THAT PROPER COOLING WILL BE PROVIDED TO CUSTER

TEL NO.[protected]
[protected]
[protected]

my microwave is not work properly

As I have a trouble with LG Split air conditioners,
And also informed to customer care and ID NO: S9C30204651 on 02.03.09 at 02.00pm.
Still we are awaiting for repair. We are the leading textiles mills in south india.

We have stopped some production machine from past three days.

We need your immediate service, now itself summer started.

Dear Sir/Madam,

My Name Bahadur Singh Negi Same Problem In my my 14" LG Colour TV so pls help

I have purchased LG split air conditioner, the cooling effect is not effective, company has not done necessory servicing upto date.

we need service

my address : 1st floor, Satav heights, Satav wadi, Saswad road, Sadapsar Pune 28

I purchased a 1.5 ton LG Spilit AC model code[protected]//LSA3WB2VF1 from E-zone Milan mall Santa Cruz (W) mumbai 400054 on 16.03.08. Somehow its flap got damaged, I lodged a complaint on phone with LG.More than TWO WEEKS hav passed still the problem has not been solved inspite of several e-mails to all the addresses availble online. I hav been guided again & again by LG officials to Mr Harish Suri (LG service Manager), whom I hav already spoken to TWICE. The damaged Part has also been taken away by the mechanic as SAMPLE (bcs he brought a WRONG FLAP for replacement) on 06.03.09. Inspite of SEVERAL mails & phnes NOBODY from Lg is COMPETANT ENOUGH to just tell me that HOW LONG WILL IT TAKE THEM TO SOVE THIS MATTER. ARE THEY IMPORTING THE REQUIRED PART FROM ABROAD?
Bhatia

I purchased a 1.5 ton LG Spilit AC model code[protected]//LSA3WB2VF1 from E-zone Milan mall Santa Cruz (W) mumbai 400054 on 16.03.08. Somehow its flap got damaged, I lodged a complaint on phone with LG.More than TWO WEEKS hav passed still the problem has not been solved inspite of several e-mails to all the addresses availble online. I hav been guided again & again by LG officials to Mr Harish Suri (LG service Manager), whom I hav already spoken to TWICE. The damaged Part has also been taken away by the mechanic as SAMPLE (bcs he brought a WRONG FLAP for replacement) on 06.03.09. Inspite of SEVERAL mails & phnes NOBODY from Lg is COMPETANT ENOUGH to just tell me that HOW LONG WILL IT TAKE THEM TO SOVE THIS MATTER. ARE THEY IMPORTING THE REQUIRED PART FROM ABROAD?
Bhatia

i cannot get cd of driver of rd9800

Dear sir / Madam,

I have complaint on 02.04.09 regarding my Split AC for the fault of after switch on the Ac, it is running without chillness and after few minutes short circuit is happening.
After complaint registering of 20 hrs service man has came and found the fault of gass leackages and he suggested after 24 hrs we will providing the technical persons for Refilling the gasses.But after 24 hrs another serviceman has came (Inbetween we have follwed 6times with customer care as well as previous service man)
2nd service man has explained us that Fan impeller has got broken in outside fan settings.and gas leakages are not major but the broken impeller is in fan is the major.
Reference No against our complaint is S9C40107030.
Please give the feedback and rectify the problem. By R.Senthil Kumar ([protected])

We took a AC but it's not working properly inspite of regular complain their is no response from LG service centre.

i m having a query actully, , i am using 42lg60fr scarlet, , nd i hav connected a pen drive with it, it plays music and shows images also in my t.v via pen drive, but when it comes to play movies from my pen drive to my t.v then it dont play nything, , is this t.v model needs any particular format to play movies via pen drive or any settings needs to be done... hoping for a positive reply..

I am sambit .I have purchased L.G 17'' monitor .Now it is not working well.
it is on warranty period.
Plz check it as soon as possible.


My address is
Q. No. H/121 deen dayal dham colony
padra, rewa
madhya pradesh
Mo. No. -[protected], [protected]
phone No.[protected]

Kindly register a complaint. LG split 1.5 ton is not working. Water leaking.

Contact Number :[protected]

Thanks

rajan

i have purchased one ac 1.5 tonne capacity on 27.04.2009 - model no.lsa5cw2vf1.
for the model you are giving gift i.e. one cardless phone. if so please, kindly send the details to my email id.

my residence is in chennai. pl note that

thanks and regards

my email id is [protected]@ril.co.in

tsr parthasarathy

i have purchsed a split ac on 27.04.2009 at chennai and the model no lsa5cw2vf1.

as yr website issue for the model no you are given a gift i.e. cardless phone.

kindly provide me the said gift item and send the email to me

my email id is [protected]@ril.co.in

thanks and regards

tsr parthasarathy

03.05.2009

I bought a LG mobile, Model KE-500. The mobile hangs every now & then and I
have to switch it off & then on again to use it. After sometime it again hangs.
I took the set 4 times to the LG authorised service centre at Faizabad Road,
Badshahnagar in Lucknow. Every time they said software is the problem &
they have reloaded the software. However, prolem remains as it was. It seems
a PCB level problem. Service centre doesn't want to take it seriously to rectify.
I am ix a fix not knowing where to take my complaint further for a redressal.
I have now registered my complain in the LG India site, no.[protected],
on 4th May, 09.

Lg refreigerator single door — No Response

LG Refrigerator


Refrigerator Not working
I purchased LG refrigerator One year back. This summer I found colling is less. I called up Customer care But now I am trying to reach LG customer care there is no response for past 4 days . Customer Care Executives are so poor l . I escalted Call to Sr. Level but no response. I am in a fix . It is very poor & pathetic service from LG .

RAJENDRA KUMA JAIN

MOBILE NO.[protected]

LG / Ac — spare part not available

I bought a brand new split ac from lg india in April 2009, from simmer electronics amritsar and was installed at gurgoan. when the ac was installed it did not work as the out side fan of the outer unit was not working. we called the service center at gurgaon they said person will come within 24 hrs. but the person came after 72 hours. after examinig the ac they said "the relay is to be replaced and within two three days it will be replaced". Till today it is not replaced. What is the use of buying an ac which will not work in this summer.
Rachpal Singh
F-31, Sector 54,
Sun City
Gurgaon

Sir/mam
We have lodged the complaint against our A.C's for so many times on dated 16may & 17 may respectively, the complaint no.s are n9c51705285, n9c51705312 &n9c5106676.The guys has turned up but fail to rectify our problem.one week has passed still the problem has not been solved inspite of several calls.one says this part is damaged, other says it will take one more week, the temprature is very high here in chandigarh & we are suffering.
Regards,
Dinesh kakkar
[protected]

hi i have purchased a refrigerator on 10th may. and on same day its door rubber came out so that its door is unable to close. i have comlaint to dealer about it. he sended a person to see this. he visited and said that this will changed only. my request id is N9C51915319. but till now no action has been taken. so please check it and change it as soon as possible.

Thanks & Regards

TRISHAP K. VERMA

Home Town and LG — No response from customer service

Hi All,

I wanted to buy a Kitchen Chimney as there was an offer in Home Town Pune, so I called up the number provided in the news paper. My call was not answered. I received a call on my cell from your sales department. I informed them that I need to buy a Kitchen Chimney; the first operator informed me that the range of the Chimney is from 3k to 8k. But again I received a call from some other person who informed me that the price for the Chimney ranges between 8k to 20k.

I visited Home Town on 30 April 2009. I came to know that the chimney needs to be fixed 1 foot above the stove. I did not have that kind of an arrangement at my home, so instead of chimney I decided to purchase a LG microwave. At that time there was a LG agent named Shewta who informed us that if you book the item today we will get a free Nirlep pan. So I booked the LG 26liter microwave by paying booking amount of Rs 699. I informed them that I needed the delivery on 7 May or latest by 15May 09. They informed me that they will not be able to deliver the item by 7May, however, will deliver it on 15 May.

After making full payment for the LG microwave, I particularly informed that I need the delivery of Microwave by 15th May 09, however the associates there insisted that I take the delivery on 13May 09. I reminded the delivery boy about the Pan, which was promised to me by Shewta. They informed that the Pan comes from the warehouse so it will be provided by Home Town. So I called up Shewta who told me that home town will provide the pan. So the delivery boys called Home Town and then I spoke to Gamin (Manager) from Home Town. He informed me that if there is an offer he will make sure that I will receive the pan and he forced me to accept the delivery mentioning on the invoice that the delivery for pan is still pending, I agreed. I also informed him that I need the demo guy to be at my home on 23rd to 25th for demonstration of the LG Microwave who agreed the same.

I called Gamin to enquire about the free Pan, he told me that there is no such offer so he will not be able to provide the same. I was very furious when he told me this, then he told me that this was offer from LG people and now I need to speak to LG regarding the same. After that I received a call from a girl name Tasneem as I needed to make the remaining payment for the microwave which was booked by me. I again informed the whole issue to her again she informed she will call me back with the resolution of this issue. I never received any call from Home Town or LG.

I wanted to log a complaint about this but I just ignored this issue. Again on 23rdMay I call up Gamin as demo guy never called or visited my home so that I can start using my microwave. Gamin informed me that he will arrange it by 24rh or 25th of May. After some time I received a SMS from LG, but till 26th of May I again did not receive a call from LG nor Home Town. So I again today call the Home Town # and spoke to Mr Ramchendra Pardeshi (Service delivery manager). Again explained him the whole issue but still did not receive any response from Home or LG.

Please HELP.

Thanks and Regards,
Rupesh

i have loged a complaint on your coutimer care but they don't take any action on our complait
i residency of nagpur

To,

Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)



Dear Sir / Madam



My Name Manoj M Asawa a regular customer of LG household products. My Refrigerator is not working and I logged a complaint on 31/06/2009 to LG customer service Center Bhayander, Thane. Complain no. W9C53101778. The service engineer had visited my house to rectify the issue, after his visit he told me the timer is not working and we have to replace it . As per the service engineer, the timer had manufacturing defect, and so you have to wait for another 5-6 days to get a new one and get refitted,

My question why should it take so many days for a small thing, and if it takes so many days than he should have done some temporary arrangement, how can in this modern world can some live without an proper refrigerator that too in the summer season, when the temperature is more than 40 deg.

Please look into matter and provide proper service which will give 100 % customer satisfatcion.

I hope my case would be heard and immediate action would be taken.



Regards,


Manoj Asawa

[protected]

[protected]

To,

Customer Service Department,

We took an AC but it's not working properly. Inspite of regular complaints, there is no response from LG service centre.

Please look into this matter as early as possible.

Awaiting your prompt response.

Our Address:
C-4/194, Sec. 36, opp. to Senior Mall
Noida
Mobile: [protected], [protected]

Regards, Anjali

To,

Customer Service Department,
LG Electronics India Pvt. Ltd.,

Our A.C. is not working properly.Its not cooling properly. Inspite of regular complaints, there is no response from your side.

Please look into the matter as early as possible.

Awaiting a prompt reply from your side.

Regards,

Anjali Bhat

Hi All,
I purchased a double door 265 ltrs refrigerator on 03rd Sep 2008 from M/s Vivek's, Nanganallur at Chennai. My nightmare started since Mar 09. My refrigerator stopped functioning and the Vivek's directed me to LG customer care. Please believe me that in the last four months my Fridge stopped functioning 4 times. do you know what is reaction time of LG ? 48 Hours.

So I suggest if you are using one please throw away all the products stored specially during summer or have two refrigerators (impractical suggestion I know !! but helpless). Every time I get hollow promises from LG but nothing concrete on ground..My suggestion keep away from LG products, it is no more reliable. LG stands only for LOOKING GOOD !!! don't expect anything more !!

LG DIOS Refrigerator — Not functioning

The fridge is travelling to & fro between home & the service centre.To no avail.Need trained people to handle High End products of LG

I need assistance from the service centre to see what is wrong with my LG Dios refrigerator.The technicians should be trained to handle this high end product but I feel there are no trained technicians around this area.LG please HELP!!!

My LG AC 1.5 TON NOT COOLING, I PURCHAGE AC FROM DEALAR RAM KUMAR YADAV AT UNCHAHAR RAEBARELI LAST YEAR, PLEASE ATTEND MY COMPLAIN AS SOON AS POSSIBLE BECAUSE VERY-VERY HOT DAY AT THIS TIME OK.

MY ADD-
ANIL KRISHNA CHOWDHRY
FLAT NO-II-238 NTPC UNCHAHAR
RAEBARELI -UP
MOBILE-[protected], [protected]

I bought a Single door fridge four months before.thee was ar leaking problem and they said here was a water tray to b eadjusted but no body came, to bo it.the wshing machin also. I am very confused if thid

I had lodged a complaint under reference N 9C 62003388 on 20th June about my Window AC making a noise and not giving proper cooling.

The Complaint was attended on 23rd June after a lapse of 4 days in the afternoon.

The person attending the complain said that there is problem with the motor which has to be replaced and the same will be attended on 24th June in the morning. I am writing this e mail on 24th June at 1630 hrs and no body has turned up to attend to the complaint. We made several calls on the Mobile Number given by the person who attended the complaint on 23rd June. We are assured every time that some one is coming to our office in short time. ( Mobile No. [protected] ...Mr Ravinder )

Just for your information the AC unit was purchased on 25th February and the Complete Unit has already been changed once. The original Unit was not giving proper cooling and a New Unit was replaced.

This speaks of the Quality of LG products and the service given .

I would request for an early action on this

To,

Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)


SUBJECT- REGARDING BAD SERVICE AND IGNORANCE OF CUSTOMER


DEAR SIR,

THIS IS SAMAR KHAN R/O MOHALLA-PANCHBHAIYA, DISTT- BHADOHI (U.P.), THIS IS TO INFORM YOU THAT I BOUGHT A 1.5 TON WINDOW A/C WHOSE MODEL IS 18G1NA1 ANS PURCHASED ON[protected] FROM YOUR DISTRIBUTOR NAMED M/S LIGHTCO AGENCIES BHADOHI (U.P),

MY MOTHER IS A HEART PATIENT AND ADVISED TO STAY IN AIRCONDITIONED BUT UNFORTUNATELY OUR A..C IS NOT WORKING AT ALL DUE TO BAD SERVICES AND YOUR DISTRIBUTOR HAS NOT GIVEN EVEN A SINGLE SERVICE DESPITE 3 FREE SERVICES RECOMENDED BY THE COMPANY AND ALL THE COUPONS LYING WITH US.

I WILL BE COMPELL TO TAKE LEGAL ACTION AGAINST YOUR COMPNY IF YOUR COMPANY DONT PROVIDE SERVICES WITHIN A WEEK.

LOOKING FOR YOUR QUICK REPLY AND ACTION TO RESOLVE MY PROBLEM.

SAMAR KHAN
MOHALLA- PANCHBHAIYA
DISTT- BHADOHI
(U.P.)
MOB- [protected]
E-MAIL- [protected]@yahoo.com

Hello Sir/Ma'am,

I have a Microwave from LG, it is not able to heat the food, it seems that it is only running without generate heat. I need it's urgent service.

My Address is:

B-22, 1st floor, Jubilee Apartment, sector 15 part 2, gurgaon, haryana.

Call me at [protected] for scheduling the visit.

Regards
Akshay

About 2 months back We bought a new TV LG42LCD ZAAZ .It is well working.But getting some audio disterbance during a refregiretor relay tripping ON and OFF.We shifted refregiretor to other room but no Use.we scare about whether that electrical disturbance damage TV set.please sugest solution for this.
When frize is running or in off condition, there is no problum bu;t only when relay tripping time it is impacting on TV adio.

awaiting your valuable sugetion.

I WAS PURCHASED A L.G REFRIGERATOR SINGLE DOOR LAST 7 DAYS I AM FACING A PROMBLEM OF NO COOLING
ADDRESS---- D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
PHONE NO.[protected]
PLEASE PROVIDE ME SERVICE AS SOON AS POSSIBLE
THANKYOU.

i have A L.G refrigerator single door . about last 7 days i am facing a promblem of NO COOLING .please provide me service as soon as possible.
thankyou

regrads---KHALEEL AHMED
ADDRESS---D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
PHONE NO.[protected]

i have a L.G refrigerator single door . About last 7 days i am facing a promblem of no cooling .
pls provide me service as soon as possible . iam highly obiliged for you .
thankyou

regrads--KHALEEL AHMED
address -- D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
phone no.[protected]

Dear Sir,
My LG Fridge did not work properly within the guarantee period. On giving complain, your person came and replaced a part. After 4 months of this same symptom & troble apears. Now warantee period expired. Is it not your manufaturing/design fault? What is my fault to bear the expenditure?
Please reply & arrange for free repair.
Regards
Biranjan Dash
Fridge taken from National Electronics, Sakchi, Jamshedpur, Jharkhand, India. Other details are in your data bank.

LG has worst customer support service. All service station are totally useless and worthless.
Never buy any LG product.

Dear Mr Rupesh,

This message is from HomeTown.
We deeply regret the inconvenience caused.
We request you to kindly reply with your contact details if the complaint is unresolved.
We will get back to you at the earliest.

Warm Regards,
Customer Care - Home Town.

i am alok.k.pandey
LG mobile model no : LG RD 3500
FCC ID : BEJRRD3500
S/N: 804CYKJ2442005
RSN: RLGHS[protected] RCI
MY MOBILE DISPLAY IS NOT PLAY
PLZ HELP ME

KAYDGANJ, ALLAHABAD

I had complained regarding the Cooling of Air Conditioner on Sunday[protected] in your Customer care . He was told me that within 12 hours you have contacted by our service Engineer but after 4 days a Engineer came and told that the A.C. would be repaired in workshop and we will collect by tommorrow morning But the person has come to collect on monday evening i.e. 06-07-09 and he gave assrance that the AC will be delivered by Wednesday Evening. But I have not received the My A.C. till now. On enquiry in the Service Centre, they inform that we have not any covered vehicle for delivery so that we can not deliver the same.


I am reqesting you to take the matter at top priorty and arrange the delivery today.

dear sir i purchased an LG 17 inch LCD from chandigarh from the day one it had a white spot i asked with the vendor but he told me that u have to go to lg service center, i am staying out and it is difficult for my fife to deal with it kindly suggest what could be done if the lsd needs to be replaced kindly manage it in a single day for our convienience

thanx

dear sir,

i have purchase lg mobile u8110
his belt is brekdown not available in surat, i also try mumbai in lg service vt office mumbai. he deny
for reparing

howand where reparing thise mobile ?

yours trully
deepak
surat city
gujarat state
india

LG Air Conditioner — Thanks for prompt service

Dear Sir,
Thanks. This time no hassle. Prompt service. AMC really worth-keeping.
Thanks again

Dear Sir

I Have Purchased The LG Refrigerator On 11/08/2008
And I Have Complaint Three Times In LG Customer Care
Because There Is a Water Lickege In The Machine FRom Top Of The Fridger.
And Two Engineer Has Examine The Machine And They
Are Not able To Rectify The Problem So The Problem Remains
As It Is.I Have Compliant Three Times And The Compliant IDS Are
N9C72103108
N9C72600528
N9C72700827
And The Warrenty Of The Refrigerator Ends on 11/08/2009
So The My Humble Request Is To Resolve The Problem As Per The
Periority Is Concern .Hope an early action in this regard else I would have to move to some senior officials reagarding the same.



Thanks And Regards
Chandan kumar jha
Mobile--[protected]
mobile--[protected]

i hav purcahsed a projection tv 1.5 yrs bck. n its having similar complaint since i purchased it.n we i give it to repair they are taking months to get it delivered. now two months back i have given it to service.i did not get it back george joseph (00 [protected]).plz do something about it soon

It is quite normal with them. You will have to follow-up 50 times before your work is done. Or you can just give up - they will not listen to you unless you make 50 calls to them.

All the best.

Manish Singh

I have purchase lg mobile KG300 18-20 months ago.
Now the battery of this mobile is required replacement but there is no availibility of battery in lg service centre or market.
I have spent 9500/- for mobile and but due to battery it is become KABAD.
How can I get battery.

Our Microwave Oven is not working, please send your service personnel to look after.

My Address: P.O. Gokulpur, Kataganj. Dist: Nadia, nearest rail station Kanchrapara/Kalyani

My contact No: [protected].

Dear,

My washing machine is not working properly, its under warranty.

will you pleaee suggest me...

Rgrds/Arun
mob - [protected]

dear sir,

sir my name is vashav durgadas datta resident at plot no. 236, sector 8A, Subhash Nagar, Gandhidham, (Kachchh) Gujarat.India.
I purchase 325 Ltr LG Refrizator on 17.08.2009 from SHIV SHAKTI AGENCY, GANDHIDHAM. with cash payment. after installation and 24 hours i feel that cooling system is not proper then i complaint to our seller m/s shiv shakti agency mr Naresh mobile No. [protected] on 23.08.2009 he reply within 12 hours your problem solve.
after that 12pm recd complaint No.W9C82401937 and serveral reminder your enginner come and checked he clarifiy that your space is not sufficient for getting proper cooling system accordingly freeze was reinstalled on other open place.
your engineer Mr. siddarth mobile No.[protected] reply that within 24 hours you get good result. but till today i think that why i am purchase LG PRODUCTS. i[censored] receive this mail please replace.

now your engineer not lift my phone what to do your engineer Mr. Siddharth Mobile No.[protected]
gandhidham (Kachchh) Gujarat.

sir please replace my new refrizator at earliest

today i contant your call center Mr Asif Khan about not working of newly purchase ie purchased on 17.08.2009 and delivery at my home on 17.08.2009 he given me No. of Ahmedabad Office and he confirm me that he is helpless to help me.

further i talk to ahmedabad office No.[protected] Mr. Digvijay he told me give me time to solve your problem

sir what is my folt my folt is only i buy LG PRODICTS.

i've an problem with my LG mobile. I can hear other's voice but other one can not hear my voice. I've not found LG service centre in Ludhiana till now. Please tell me where is LG service centre in Ludhiana.

I have purchased an lcd TV # 908LPBL005261 was delivered to me on 01st sept 2009.But till date no techniction has turned out to install the same.The technictions always said we are comming today keeps waiting taking day off from work but never turned up.
LG brand may be good as i see to it .But the service that they localy provided is too bad .
Beeing your customer i wonder whether i did a wise choice ?Dose LG value the costomer and the price we pay?Will it be that there will be any hope of getting my porblem solve ?

in BHiwani not provide free microwave class.
so please give microwave class in BHiwani.
we are hoping for a positive reply..
in 2 or 3 days
Please give the feedback
By Shweta Goyal ([protected])

Dear sir/madam,

MY WASHING MACHINE AND REFRIGERATOR IS NOT WORKING AS ON TODAY,
PLZ SEND YOUR EXICUTIVES ON MY HOME, MY ADRESS IS

AISHWARYA, PLOT NO 4, THAMGAON ROAD, UJALAINAGAR,
UJALAIWADI, NR OM KIRANA STORE, KOLHAPUR, MH

[protected]
REGARDS

JOJI KURIAKOSE

Dear, Sir / Madam
Iam suffering from 2month with my LG COLOUR TELEVISION as soon as i purchase the TV.
I made the complent 1month before soon after i get the service but the technician told me to FAX the bill to your PUNE office from there i will get the REPLACEMENT of my TELEVISION.
I PURCHASE the TV in JUNE 2009. The CHASSIS NO is CW62A/D/E(Complaint no. is W9C[protected]
I Made a humble request towards you to make my television REPAIR/REPLACE
THANK YOU !

Pls note my complaint about my lg microwave, My microwave fully dead, so pls attend my complaint immediatly my mbl no. is [protected]

I have a lg-kp220 mobile phone.and i fase aproblem with his GPRS.

my lg mobile model is Kp220.
my problem is wap/gprs setting.
please help me solve my problem.
thnku

EVEN our technician turns a deaf year to my calls so I call from other mobiles and he makes statements like I am with daughter out of station and I am in some shop. LG Hyderabad Life's Great thanks to LG

We Purchased a 32" Plasma - LG make from Metro Hyderabad May 2008 . We never used it since only my mother watched TV. When the TV Stopped working we complained to LG and they deputed some who came and told us the TV tuner circuit or board has gone due to bad Cable signal and collected Rs 200 for a device that prevents that, he promised to repair the set then one day he came with a board and replaced it only to realise that it did not match so another complaint then he came back and took the board and disappeared . After complaining again and after a month he returned and replaced the board but the set did not even start. Even the DVD we were able to watch is gone. Then LG sent another mechanic and he ran away after seeing the situation . Today after complaining another time he has come and told mother board is gone. Now they are saying warranty is over and the repairs are chargeable even the mother board which was ok. My name is Venkateshwaran Address is 2-23-173 Sathavahana Nagar Kukatpally HYDERABAD

lg washing matching — please do not buy the lg washing machine

there are many problem
in lg washing matching
so you do not by'
there are many ajent to
take the money & not
give the proper help thanks

Dear Sir,

My name is Mahesh Chand Verma ( Dy Manager Maintenance & Engg, ).My working with R.M. Entertainment (The center stage mall ) L-1, sec -18 Noida . I have two nos LG ductable split units Capacity 8.5 Tr ( Model No. - LB _ H0850QC ) & 5.5 Tr ( Model no - E0550QC ), Those are coverd under comprehensive AMC from last four year. Last AMC renewed on date 30th march 09 AMC period is 1st march 09 to 28 Feb 10 & AMC nos. is 1865 . 8.5 TR Unit is under breakdown form March 09.I trying to follow with LG. Authrised person Mr. Ankus Verma Mob. - [protected] &Mr. - Rakesh Mob - [protected] & Mr. santosh [protected] but I have no response.

So, I would like to request you to do the needfull ASAP

Thanks & Regards

Mahesh Verma
Dy Manager (Maint & Engg.).
R.M. Entertainment
L-1, Sec -18
Noida
Mob -[protected]
Phone[protected]

I have already complained to your customer service at 11 am on 22.09.09 and the docket number is co[protected] dated 22.09.09.They guranted repair of my refrigerator definetly by forenoon of 23.09.09.Accordingly i have taken leave today and waiting for their service.Today when i again contacted your customer service they again repeated the same words"within 24 hours servicing will be done".I never expected such a poor service from your reputed organisation which has caused
wastage of my leave.Hope you will look into the matter.

Sabyasachi Dasgupta

I purchased Microwave Oven from Shah Electronics, Chromepet, Chennai on 27.09.09. For demo no body came even after lot of follow-ups. I got Best Service Engineer mobile no. ([protected]) from Shah Eelctronics. He is really a useless fellow and not attending the calls at all. I called LG customer care on the Best Service and spoke with Ms. Minakshi. She told that the Engineer/Technician can only speak Tamil.

It is really a very bad expercience with LG customer care and I suggest all of my firends and Hindi speaking persons to not purchage any LG Product.

Kairmuddin Khan

Sir,
I am aryan from surat, gujrat. My 15" monitor is not displayed. plz check n rectify thats problem .My address is- shiv channel, shed no.72, shop no -2, 3/ bhidbhanjan industris, 120 ft road, pandesara, surat-395220. My contact No. is [protected].

Thanks & Regards,

my lg dvd rewriter model gh22ns30 is damased from 05/10/09 where i mantain warrenty plse help me i live in bihar munger my pin code is 811201 plse help me

Dear Sir
I m Adv Manisha Pawar i purchased LG microwave oven on 24th sept 09 but within 4 days ...it stopped worlking ...ur technician came n saw it ...n did sumthing ...without openning it ...by saying its a loose cconnection ..but the same problem is arised ...we logged the complaint ...on 8th oct. 09 ...minimum ...50 calls ...to local n regional office...but they are not entertainning the complaint ...infact the language is very rude by one Mr. Yadav. I m afraid to say ...but ...ur services are not satisfatory ...and i guess the product is also defective. Now u sugeest what further action we have to take in this regard ?????
Hopefully u vl look after this matter on priority basis. We got two complaint nos. and one online complaint no.
They are as follows:
1) C09A[protected] C09A925368 [protected]
Thanking u in anticipation
cordially yours
Adv. Manisha Pawar

it is very pain ful to tell that i loaged a complaint of my LG S 5000 phone, system issued me complaint number[protected], near about 15-20 days before i loaged that complaint but i am steel waiting for reply about solution

13/10/09
TO,
LG
SENIOR CUSTOMER CARE MANAGER


DEAR SIR,

I have complaint on 01/10/09 regarding my CASETTE TYPE AC for the fault of after switch on the Ac, it is running without chillness and after few minutes IT WILL GETTING MORE DRAIN WATER LEAKAGE
After complaint registering of 2HRS WE ARE RECIVING ONE MAIL FORM NOIDA LG .BUT NOT YET RECTIFEIED OUR AC UNITS AND WE R GETTING MORE GUEST COMPLAINTS BECAUSE OF AIR CONDITIONING IS NOT FUNCTIONING PROPERLY.PLEASE LOOK THE CONCERN MANAGER TO BE SOLVED AS SOON AS POSSIBLE .THIS IS UNDER THE AMC .IF AMC AVAILABLE THEY ARE NOT ABLE TO ATTEND THE COMPLAINTS HOW THEY ARE GIVING WITHOUT AMC PRODUCTS

THANKS AND REGARDS

VENKATESH.P
ENGINEER
THE RESIDENCY GROUP OF HOTELS
BANGALORE-25

LG Electronics — NEW LCD TV NOT WORKING -- NO SERVICE SINCE 12/10/2009

1) Purchased 26 inch LCD on 12 Oct 2009 (my sincere apology to LG)

2) Color of panel turning green since installation. (complaint C09A 1217487 dtd 12/10/2009) (May be LG’s Go Green policy)

3) Lodged complaint no. C09A 1406864 dated 14/10/2009 (call center number was working: thanks)

4) Mechanic came on 14/10/2009- said PANEL NEEDS TO BE REPLACED (hopeful)

5) I followed up with Ms. Swagata -- Customer Care Executive, Kolkata on 22nd Oct 2009. (got her number from call center only)

6) Today is 26th Oct - Ms. Swagata says -- she doesn't have any info from stores so she can’t give me any timeframe as to when I may get it repaired (poor me)

7) Called the call – center, to locate my existing complaint details. Get to know that the system deletes any complaint more than 7 days (brilliant strategy … fortunately I located it from my sms box)

8) My question Sir—when can I watch LG LCD (now hanging like a dead photo-frame) next week, next month, next year or next decade (if at all)?

hiiiii
i hv buy lg-9800 in previous year in the month of august.my battery is not working properlly.
i hv request to provide new battery 1 month back till untill they r not provhinding me.may i know the reason?
they hat the model is old 1 so i m not able to providing is wrong assquiz.so, help me out.

I have a LG lcd 26LC2R, had purchased it on 13th of january 2007, the problem in the tv is that the colour screen has become black and white, I had calld up the customer care and the person turned up after 20 days of the complaint.the cost for all repairs is about rs5000, whereas we get a new LCD for rs 20000 itself, we had paid rs35000 to purchase the LCD and cannot afford to spend more on it.

LG Customer care — TV repair process

I had registered LG TV repair complaint with LG customercare on 7th Oct 2009,with no:C09A1912611.
The service center(SC) technician came and checked n taken few parts for repair on 8th.He said he will comeback regarding cost of the repair in 2 days,but has not contacted for 10days.When i contacted him he said it will cost 2.2K n i said go ahead with the repair.He said it will b done in two days.They registered complaint on 19th with website.From that day of 15th Oct to this day they never contcted me,i hv contacted them may b 10times regarding the status,all the time they said it will come in two days like that.Still it is not done.
No body updated me the status.When i contacted their supervisors n area incharge they first entertained n promised it will b done,but later they started to reject my call.
I hv been raising this with customercare,but they too offered little help.

LG — No proper Installation in 5 days

I am completely disappointed by the service provided for my newly purchase LG washing machine. I am providing the chronological sequence of events and am thoroughly disgusted with the unprofessional attitute of the engineer responsible.

I purchased LG washing machine Model F1256NDP on Nov 13, 2009. At the time of purchase, I was promised that the machine would be installed the next day.

No one turned up the next day despite reminders and in turn assurance by the seller.

After several followups, the engineer turned up unannounced on Nov 15 (Day 3 of purchase) for installation. It was just a coincidence that I was available at home.

Upon opening the pack, the engineer discovered that one of the legs of the machine was missing. He broke off one piece of Thermocol from the packing and inserted below the machine in place of the missing leg.

The engineer switched on the machine and performed some checks without explaining anything.
The engineer said that since I had already used an LG front loading machine (the one I purchased 8 years back which now is not repairable), the functions are similar hence there is no need for him to explain. I completely disagree to this statement since later I found that the functions are very different than the machine I had used in the past.

The engineer stated that I could run the machine with Thermocol leg in place of the missing leg. Whereas, I could clearly see that the machine was not balanced - the operator manual clearly says that the machine should be balanced properly otherwise it could be damanged. This clearly demonstrates the callous attitude of the engineer towards manufacturer's instructions.

The engineer promised that he would be replacing the leg the next day (Nov 16) and also would get an extension pipe for water connection (since the original one was short) which he said would be charged extra - I accepted that. When asked if I have to sign any installation report, he stated that there was no document to be signed.

After the engineer left, I took a logical decision not to use the machine on 3 legs untill it was properly installed on all 4 legs and proper water pipe.

I called him several times during the next day finally he picked up the phone in the evening. He told me that he had been able to find a replacement leg and water pipe for the machine (I am surprised it took him one day to find this) and would fix it the next day i.e. Nov 17 by 12:00pm.

I specifically asked someone to stay at home so that when the engineer visits, he doesn't find the door locked. The engineer didn't turn up throughout the day, when I tried to reach him over phone, he didn't pick up the call. Under complete frustration, I sent a text message to him - he didn't reply to that too.

The end result is that today is the 5th day of purchaing the machine and it is standing on 3 legs and is unusable.

The above episode has left me under complete disappointment due of the highly irresponsible, callous and unprofessional attitude shown by the LG engineer.

Dear sir
i have complained to LG reg. my non working Colour TV which i bought around a year agp; repeatedly i requested them to look into the defect; so far no one turned up; could you please help me
my tel no.s [protected] and [protected]
what should i do to get the repair done; it seems to be a simple defect which could be repaired in about five minutes time; just flickering and flirting images coming on TV suddenly and disappearing after awhile
but can you help me sir

my name dinesh i purche a mobile lg kg195 imei no[protected] but after D.O.T anounce the IMEI
my mobile not recongnasied any sim
is imei no is not registred

my name dinesh i purchsed lg mobile kg 195 before two three days back it is working but after DOT. given order to private oprators realated to imei no my mobile not recognasied any sim card but in my mobile allready imei no [protected] than why it is not working my set

Sir,
I want to say you that my Cell phone has been stolen. On the Dated 5/12/2009.
So kindly tell me what should i do know.
Waiting for your reply and Kindly do the needful.
Thanking You
Monider Kumar
[protected]

LG / TV — not satisfy with services

sir i am saket dixit. i purchase lg tv from jhansi (U.P.). after 7-8 month i have problem in my tv regarding color . i register my problem in customer care and they repair my tv after 2-3 month my tv have same problem again but at this time my warranty expire.

problem is that they provide me temporary solution thats why i am facing same problem.company cheat me.
please solve it.

My 37LP1D HD TV lost its TV-Guide on Screen for the second time. the first time LG fixed it. Now they do not even want to talk to me. Customer Service blows me off with, "you're out of luck" comment.
The system has a flaw in the software and LG does not want to step up to the plate and fix what is their design flaw.

I have purchased the LG TV Model No-21FE4RGE. Serial No-708MRDZ000722. from Mahavir electronics, Bibwewadi.Pune. as on 30.12.2007.
Now from few days the on/off button problem is occured.
I enquired to LG customer care, they are saying that, I must pay servicing charges of Rs.250/- & spares charges extra.

I request you to kindly known that what is the warranty period of this TV ? & why i will give the charges.

Regards,

Best Customer of LG.

I have purchased the LG TV Model No-21FE4RGE. Serial No-708MRDZ000722. from Mahavir electronics, Bibwewadi.Pune. as on 30.12.2007.
Now from few days the on/off button problem is occured.
I enquired to LG customer care, they are saying that, I must pay servicing charges of Rs.250/- & spares charges extra.

I request you to kindly known that what is the warranty period of this TV ? & why i will give the charges.

Regards,

Best Customer of LG.

NO ATTATION WAS GIVE TO OUR COMPLAINT FOR LG TV . WE BOOKED COP[MLAINT IN LAST WEEK BUT STILL UP TO THIS TIME NO ACTION WAS TAKEN.
I AM FROM JAMMU.
TELPHONE NUMBER [protected]

u have to go that shop, where from u purchased ur mobile and say why mobile battery is low...goodluck

Hey, I have LG RD 3510 also but my battery is working for atleast 2 days and sometimes 3 days. Standby time and Talk time is great in comparison to other mobiles. I suggest that you go to the nearest LG Service center and get replaced your battery.

ewtwqgefet4ghyehyrygjryjrtdjrtj

I purchased a new reliance rd 3510 in january 2008.when i purchased it its battery back up is good.
it full charges in 3-4 hours but now in the month of november it doesn't show that the battery is full charged even when i charged it for 12 hours it will go on charging up to an infinite limit.
if any one have solution of this problem please tell me as soon as possible.

apni biwi ki chut mai daal kar rakh isey 2 din tak theek ho jayega...

TELE COMPLEX — NO INFORMATION ABOUT OUR PRODUCT

WE HAVE NO INFORMATION FROM TILL 29 OCTOBER 2008, OUR TRACKING NO. IS -EB[protected]CN .THE LAST MESSAGE WAS REALEASED FROM MUMBAI CUSTOMS . I WANT THE LATEST INFORMATION.

Dear,
LG Customer care,
i was got very bad experence in your service centre. i was repair my mobile for 26/02/09 in "Sai Teleservices" in ghatkopar (E) A 110, Mezannine floor, satyam shopping centre M.G. road ghatkopar (E). my handset no. KG 370 & Invoce no. 44223/ cal receipt no.[protected]. my handset major problem is display & SMT and i alway pay to this amt after the servicing. but my mobile SMT will be not changes. "Sai Teleservices" employee is given to the response it is not avilable in my centre.when is come back i was forward u message. but every time i can calling the sai teleservice employees they will given the same answer. nobody can take the responsibility properly.

LG should improve their products and service support or CLOSE DOWN !!!

respected whoever is the person reading this,
i am not saying that ur product is bad i loved it but now when it has a problem and i have given it to a service center why am i not getting it back ...from past 1 week i am waiting for my phone and it seems that a keypad part has not yet reached the center from the company if the company is so irresponsible shut it or change the stafff there are lot of people waiting for a job... please do ur work...i don't want to give the address because it is not only me whole mumbai is waiting...

Dear,
LG Customer care,
I had lodge my complaint regarding the window AC(Complaint No:-W9C[protected] four weeks ago about the fault in the autoswing motor and buzzer problem.The technician from the Genext company came on the next day and stated that since he does not have he spare part in hand, he would come next day and replcae the spare part.He didnt showed. I called up 10 times in the customer care center and everytime I was been told that i will recieve a call from Gnext when the spare part will be changed.I was provided with the cell number of Vaibhav Vartak who is the manger in charge of complaints and when contacted he told me that he will give a call within 30min updating the timelines when the parts will be changed.He didn't called up that day and when called up next time he is sometimes disconnecting the number, not picking up the cell and somtimes sending a SMS stating that he is busy in a meeting and will call up.However he doesn't cals up and I am the one who has been calling up more than 8 times but in vain.
Being a manager this is the way to treat a customer.I was also provided with Vinesh cell number and on contacting he stated that he doesn't have the buzzer spare part and the motor will be replaces soon.Still my AC is not being repaired
I have taken the AMC and the after service provided by the LG is really pathetic since there is no vale for the customer and would recommend others not to buy LG

we have purchased lg air conditioner window from bengal in favour of sh dinesh murmu comdt 40 bn bsf after 3yrs the compessor gone faulty under warrent period and repaired against id no 9nc62402145 dtd 24/06/09
after compressor in warrent period and replaced from lg service centre guwahaty
but not working stisfactry due to sum sound produced in side the window ac
and again comlant lodge in guwahaty.
the complaint no N9C82809695 DTD 28/08/2009
but so many phone call to your service centre ghty but no any responce
and again complaint to your toll free no and again id is n9c205817 dtd 12/09/09
your service performance is very poor if your action delay and then further comlaint to cunsummer court against lg care

I absolutely agree that your complaints are not taken care of in Mumbai, at least. With this attitude, I am sure that there will not be any LG dealer or LG product on sale, at least in Mumbai, if not India. A problem started in my washing machine on 18th October 2009, made a complaint (CA 09A1813298). An LG representative visited my house on 19th October and said that some part needs replacement. Since then nothing has been done to repair the machine.
What is worse is that whenever I call the few numbers that I got from the call centre, I am not able to get any response. I am at a loss, I do not know what to do. My only option may be to buy a new machine, not an LG, of course.
I wish these comments get shown on some news channel so that making a choice gets easier with LG brand out of everyone's mind.

I have also same problem, My mobile display problem costing Rs.201/- by M/s.Grace Tele Service, Manek Nagar, Borivali ( w) does not have spares of display material for last 2-3 days. Just now l have phoned them yet they do not have. When it will come no idea? Pl let me know what to do ?
In short we make mistake to purchase the LG Mobile.
Can you reply on [protected]

Dear Lg Cutomer Care,

I had bought front Loading washing machine in june, 2010 and took 3 yrs service contract . accordinly the service visit should be done in six months but nobody is bothered from the company side.

now i am having problem in machine, the customer care no. :[protected] – 87, nobody is bothered to pick up and take the call.

In such cases where should we go?

Please send reply to [protected]

to every one who reads this.
i had bought lg cookie fresh four months ago. till date i have visited four times to service centre. i.e. on an average once a month so that they can take care of the customers.

hence they are called customer care. and this time they say it will take 2 weeks to repair and they dont have spare mobile for me.

they have one hour service committment or a mobile till your mobile gets repaired... all this is bull and they should stop putting that committment or else we should launch a complaint to grahak samiti so that actions can be taken against such false claims.

Same experience has been shared by me. Had called the LG helpline on 2nd Jan'11 for Microware, however till date - 24th Jan'11 I haven't got any response. all get to hear from the customer care executives is false hope. Hope this experience helps other guys not to buy any LG products.

V RAMESH

Hi This is Gopi from Mumbai, We have bought new LG Ac from the below addressed dealer, Askool Sales & Services. Acharya complex, no.109, 1st floor, Dr.C.G.Road, Above ICICI bank, chembur, Mumbai - 400074. Sunder Mob: [protected].
Actually for 2nd time service, they had came over here and not serviced properly & also they took the remote, they said problem with remote and the same will be return within 2 days. But now its almost more than 25days over. They have not picked up our call also. We are unable to operate the ac without remote. Due to this summer season we are very much worried about to stay without ac. We are very unhappy with their service. Like me many customers are not satisfied with the same dealer. Please take some severe step and stop to sell product to this dealer. Hope that you are help me out to solve this problem.

Further information pls contact me to this no: [protected] / [protected]

LG is one of worst service provider in India they only want to sale the product after sales there is no service. I[censored] will go to service center they will talk with u like u did mistake to buy LG mobile.

Bhaiyo aur bahano kabhi bhi LG ka koi bhi mobile mat lena inn logo ko kewal bechne se matlab hai agar aap LG phone le rahe ho matlab apne paise dariya me daal rahe ho.
even u can not talk with customer care they will tell u jao jaa se liye ho waha pucho mujhse puch k liya tha kya aur bolne wale executive ka name Mr. Rakesh Nishad or Mr. Prince Kumar hai.

HOSHANG FITTER is cent percent right.

Since 31.12.2012 I am complaining about my LG microwave seven times I have lodge my complain on your help line but till date no response from your service person.my complain no.is RNA[protected] Date 31.12.2012 .

feed up of calling

useless service I will recommend each and every citizen of this country to stay away from word LG.and I will co-ordinate with grahak jagoo and publish my article in all news papers.
very very vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv useless and hope less people.No response till date
I[censored] WANT TO SUFFER AFTER SPENDING THEN GO FOR LG.



TRUTH AND ONLY TRUTH

OK, maybe life is good for your other LG customers, bur certainly not for me.
I regret being your customer, to put it very mildly, and in very polite language.
I was lulled by your colourful adverts into purchasing your 32" LCD TV from M/s Eetachi
Electronics on 12/2/11, who incidentally happen to be related to me.
On my last brush with your very inefficient service dept, I dialled your customer care center
about two weeks back, to register my complaint vide your RNA[protected], who assured a
service "within 24 hours", which never came.Only faint ghost images were coming on the
screen.Repeated numerous reminders thereafter always elicited promises of "24 hours
service", not fulfilled to this day, a fortnight after the complaint.A technician then arrived
at my home, and diagonized the problem as a faulty "small board".He took photos of the faulty
part, as well as of the warranty still valid until 2016, and went away promising me a quick
repair, "as soon as the part arrives from Pune".He did agree that this was a common complaint
in the seafronts of Mumbai.My requests for a standby in the meantime have gone unanswered.
Three days later another technician came to see what was wrong with our TV, and I knew my
troubles had just begun, if there was such a poor coordination at your service centre.Maybe you
have outsourced your call centre repair operations to Somalia or Mongolia.This technician too
went away after taking a few more shots on the spiffy camera they have been kitted with.Maybe
this is the only hi-tech thing your company has done, giving them nice cameras to shoot
troubles with, maybe to paste in nice albums.
And for being "customers" of your multinational company, not only has my family of 8 been
confined indoors during Diwali, when some o[censored]s can't venture out into the pollution due to
health reasons, without no entertainment whatsoever, and missed out on Tendulkar's ongoing
matches as well.Had I another brand of TV, or without a warranty, all I needed was to call a
technician to come fix the problem within a few hours.And an end to my torture is not in
sight, making me wonder if your Pune factory has ordered a special manufacture of this "small
board" for my TV from Korea, to be then sent by slow sea container across the seven seas.Why
can't a common spare-part, which is a frequent failure according to your technician, not be kept
handy at your Mumbai offices?
Lastly, I might have been stupid once, but like hell I'm not going to tolerate this nonsense any
longer.If my tv is not fixed by tomorrow, I assure you I'll go viral with my complaint, and
approach the right authorities and consumer rights fora for redress under law.Enough is
enough.I'm also sending a copy of my anger to your parent company in Korea, so they know how an
otherwise excellent Korean company can be reduced to by distance.
And please note, this is the last LG product either I or my large group of friends will ever
fall victim to.That is a promise.
Mohamed Osman

no refund for faulty phone in guarantee

I have purchased lg E615 but i have been 5 times to lg service centre but still my phone is giving problems in guarentee period but they are not giving me refund for my phone. please help me.

i love lg

pls send lg kg195 pc suit

i want lg kg 195 pc suit . send me or guide me how can i get it?

i want lg kg 195 pc suit . send me or guide me how can i get it?

please send me pc suite for lg kg300 or please suggest me how i can i download and from where

i can't get pc suit for kg195 from a long time. please send this software on my e mail, , , , , , , [protected]@yahoo.com

pls send me lg pc suit for lg dynamite for all series pls pls

kg195 — TOP G

I HAVE GOT THIS SMS
"CONGRAT,YOUR MOBILE HAS WON
1,000,000 00 GBP IN THE 09 LOOMIS FIN INT MOBILE DRAW,TO CLAIM YOUR PRIZE CONTACT DR SAM ON [protected],EMAIL:[protected]@live.com

this is my email
[protected]@gmail.com

TOP G
I HAVE GOT THIS SMS
"CONGRAT, YOUR MOBILE HAS WON
1, 000, 000 00 GBP IN THE 09 LOOMIS FIN INT MOBILE DRAW, TO CLAIM YOUR PRIZE CONTACT DR SAM ON [protected], EMAIL:[protected]@live.com

Please send me pc suite for lg kg300 or download link or suggest me how can i download

when i connect my lg kg300 phone to the pc on com port mode it shows the found new hardware and ask for installation cd but i don't have any cd. please help me to get this driver

plzzz send me lg rd 3500 pc suite or pc connect software

I want pc suite for LG kg195.

pls send link to download lg kg300 pc suite.

kg195 — mms

i have receive a mms htpp://125.21.241.88 with login [protected]& password is jijha .iam don't understood this mean plz clerfy this mms

pls send me pc suit for lg kp 220 for using pc

piease tell me lg kg300 mobile pc sutie where i find? lg most faltu mobile

please send me pc suite of kg195 on my email id. my email id is [protected]@rediffmail.com

hi, am having problm with the LG pc suite, do send me one for kg195 to my email [protected]@rediffmail.com

pl send me lg u970 connectivity to pc software

lost LG GT 350

sir my phone LG GT 350 has been lost with mobile no of bsno [protected] pease track my moblie of iemi no- [protected]

i have lg slim tv.the remote is not working properly. the problem is when change the channel its changing automatically ∧ increase and decrease sound automatically.Suggest me what i do now ?

LG-SLIM TV — REMOTE NOT WORKING

NAME AND ADDRESS-
NITIN
DURGAPUR
[protected]
Hi..
This is to inform that i purchased one color LG tv,and after some time its remote stopped working.
i complaint the customer care,they visit thrice,done everything and gave me one more remote for Rs 150.
But after 2 days,it stopped working.
Now i dont want to call the customer care as they dont have the service proper or proper serviceman who unable to identify the problem .
THIS IS BAD ON COMPANYS PART AS IN THIS TRADE IF YOU UNABLE TO GIVE PROPER AFTERSALE SERVICE ,WHO WILL PURCHASE YOUR PRODUCT.THERE ARE OTHER COMPANY ALSO.
NOT ACCEPTABLE .BUT YOU SHOULD BE HAPPY NOW THAT I WILL NOT CALL CUSTOMER CARE AND DONT DISTURB YOU GUYS.
THANKS FOR THE SERVICE

i think u should go to consumer forum since u hav all the necessary documnts.

Amit can you let us know what was the price for the TV ?

Dear Sir
We have bought a split A/C from Rahul Electronic, Dahisar on 28/05/2008 and after one year entered in to A.M.C. with L.G. since last four months A/C has got leakage problems, service person says that he has to re-install the A/C, as initially it was not installed properly, and for that we have to pay extra money.
We are ready to pay the money but he did not report again

Till date we have not received any help from the customer care in spite of several follow up.
We there fore request you to please arrange to carryout the re-installation immediately.

Thanking You,

Regards
Ramesh Titre
C4-Kuber Hsg society, Ambadi road,
Vasai (W)
Thane 401202

I purchased LG washing m/c on date 27.06.2010 from Raigarh(C.G) and my request id is C[protected] but till date no representative from LG has yet reached my place to give a demo of the m/c purchased.Inspite of repeated assurance from the Customer care to provide us with a demonstrator we have not received a postive co-operative response.

This worst service I have not seen before. If I would have been aware of this type of service before I would have never purchased LG Product.

Sushil Deshmukh

i purchased LG washing machine on date 15.10.2010 from the retailer shop named galaxy in visakhapatanam, andharapradesh. i want a demo on that product. so pls send a representative fast to demonstrate me to use the product


address:-

venkatramana annepu
s/o santha kumar annepu
# 39-15-18,
opp pentamma pan shop,
madhavadara,
visakhapatnam 530007.

cell no [protected]

I purchased LG washing machine on date 12.11.2012 from Reliance Mart in tirupathi, andharapradesh. i want a demo on that product. so pls send a representative fast to demonstrate me to use the product.

My adress:
M. Ramesh
11-138 Water Tank Street
Puttur, Chittor (Dist)
Andra pradesh
Cell#: [protected]

a line is shown on the screen pls check the tft as soon as possible

respected sir, i have a lg laptop, model XNOTE RD400, and i conveince my two freinds to buy lg laptop, im satisfy from my lg laptop, his quality is too fine,
problem is this-- my laptop charger wire have a cut, i go to lg customer care, sri ganga nagar, rajasthan, i saw charger, customer executive says this is not repairable, u must buy new charger worth rupees 1500/-, i tell him, charger is ok dear wire have a cut only. but they neglecting me, only says buying new charger.
then i go to market. go in shop bahadur electronics, and showing charger, he says this is repairable, i cut this wire from this area and joint here, he repair my charger in rupees only 30/-. now this charger doing work properly.
tell me sir, im stupid to buy lg laptop, customer care center making me fool, customer care means care of customer.this is ur care, shocking.lg is a brand name in world, i[censored] providing this type of customer care, people will neglecting lg product in future, plz take action on sri ganga nagar lg customer care center .i hope u should take action, im amit kumar, mobile no [protected].i[censored] not take action, i cant prefer lg products in my circle,
thanx
amit kumar, sri ganganagar 335001, rajasthan
my mail add- [protected]@yahoo.com

respected sir, i have a lg freeze buy year 2008 long time d'not problem. but some time problem so may freeze repair your l.g. repair centre, sriganganagar dated 13.06.2012 and repaired dated 20.06.2012 and repaired charges 2500/- but bill d'not and two days no problem but four days ago freeze d'not cooling & bruf. so many time telephonic request but till d'not reply your service centre, sriganaganagar

tell me sir, im stupid to buy lg freeze, customer care center making me fool, customer care means care of customer.this is ur care, shocking.lg is a brand name in world, i[censored] providing this type of customer care, people will neglecting lg product in future, plz take action on sri ganga nagar lg customer care center .i hope u should take action, im m.p singh, mobile no [protected] .i[censored] not take action, i cant prefer lg products in my circle,
thanx

m.p.singh, sriganganagar 335001, rajasthan
my mail add- [protected]@gmail.com

u go to wap after that go to setting then ok after that go to edit profile select profite then edit profile then ok.setting provide by airtel put it there is a mistake .In connection u ok on http after that u see proxy address that provide by airtel put here after that proxy port hrer is 0 change it 8080. i m sure ur gprs work .HAVE A NICE DAY

sir/madam i am a user of lg kg195 handset. i am using the sim card of airtel. when i bought the handset i used to call the settings of airtel live and after saving those settings in my phone, whenever i have tried to access the home page i.e., "http://live.airtelworld.com" i always get the message "connection failed". then i went to lg care center, there they formatted my phone for this problem. After that when ever i call for airtel live settings in reply, instead of getting the settings i get the message "this service is not currently enabled on your phone". when i talked to the customer care service (airtel), they told me that your handset is not compatible. I want to know sir/madam that "WAP" is one of the features of lg kg195, so why they (airtel customer care) are saying that my phone is not compatible. And also sir/madam, before formatting, i used to get the settings, but that time also the handset was unabled to open the homepage. HOPE YOU LOOK AFTER THIS COMPLAINT AND REPLY SOON.

i cant acces airtellive, net on phone, mop services.
when i connect wap the message disply error in connection,
i give the setting from airtel custmer care manually.
all setting are correct but i cant access
what i do

display error in connection all setting are correct, this setting i give from airtel custmer.

from 5 months I am using airtel sim, but internet is not activate on moble.

please send me solution

even i am facing same problem..bloody hell

Does anyone know the version of the WAP browser in the LG KG195 mobile phone?

sir, my mobile bill are forget to ohter state so i have not available mobile bill then one time i am submit my mobile bill Xerox to LG care center, then today i have some problem in my mobile phone so please reply solution, i am user in kp 199 mobile phone

LG KG 195 — problem in handset

incoming voice problem. mean that,s very slow...
not properly switch on...
headphone not connected....
pls give me the address of lg mobile service senter ..in dehradoon

dear sir

i want to acitivate the VL, i also inform with customer care also but still nobody can response it. pls ensure this issue within 24 hrs or otherwise i have to change my network.


regards
P.Gobinath
[protected]

same problem with me ( KG195 GPRS activation)

m also gettin this problem, can any one stop dis its total bulsheeet,
.
.
.
"DHOKA HAI CONSUMER K SATH LG KG 195 so called "WAP"!!!

I have the Gprs activated in my mobile phone.phone model samsung corby pro B5310 recently bought it. I have the operator's settings(Airtel Live).I can browse the web and open other web pages.But I am uanble to open operator(Airtel Live) home page"http://live.airtelworld.com" and can't able to surf anything in Airtel Live.My phone's browser indeed displays a blank page when I open Airtel Live. I often get the messages like this "Request timed out" or "Gateway timed out".All the GPRS Settings entered in my phone is accurate. How can I solve this.can this be rectified?

Plz ... Sir

My mobile phone model kg 195.I have received incoming calls only, when i dial a number it shows a check operator services problem. pl help me.

lg led tv

ph.no [protected], gopalpur, hanamkonda, warangal, telangana ... problem in our tv disply ...

LG Microwave Oven Not Working

After starting the oven some loud noise comes so unable to use it.

Respected Sir,

I have purchased LG Moble Phone (Model # LG-RD2630). But it's not working now. I want to check and rectify the problem. Pls Kindly send trouble shooting paper (Tracing paper) to clear the problem.

Sincerely

Sajeer,
Kannur, Kerala, India

am salman ali from hyd ind .i hav borrowed the lg p7200 m obile from the market in 2007 and now its battery is not working.am not getting a new battery for my lg p7200 any where in the market.where can i get the battery for my mobile can u just let me down the address.

Hello,
I am in mumbai. I am also facing the same problem. and I brought this for my father by my first salary. could any one is able to help to buy the battery for this model.

Hi, Dear


Plz provid me my lg P7200 mobiles batery problam
company is mobail sarvice senter not avelavbl to batery
plz reply me

Hello
I have got a LG P7200 mobile in 2006. After 6- 7 months i found that my battery is completely damaged. I have visited the service station several times in Bangalore, Delhi, Kolkatta, Bhubaneswar but they said, this model is stopped . This is the most worst experience with LG in my whole life.

I also purchased LG P7200 MOBILE IN 2007 at Hyderabad. Now I am not bale to get the battery. The LG company should supply the batteryies for these mobiles.