LG Electronics Complaints & Reviews

TO THE CONCERNED AUTHORITIES OF AFTER SALES SERVICE DEPARTMENT OF LG ELECTRONICS INDIA.

THIS IS TO BRING TO YOUR KIND NOTICE THAT I OWN A LG 1 TON WINDOW AIR CONDITIONER, WHICH HAS A PROBLEM WITH THE COMPRESSOR AND IS UNDER WARRANTY TOO.

THE COMPLAINT FOR THE SAME HAD BEEN LODGED ON 20TH NOVEMBER WITH THE COMPLAINT ID : W8CB2003913.
THE IRONY IS THAT WHEN THE CONCERNED PERSON CAME TO CHECK THE SAME HE DID NOT EVEN HAVE A WORKING DEVICE TO CHECK THE AC.IT WAS NOT WORKING AT ALL...A VOLTMETER WHICH IS A BASIC TOOL ESSENTIAL FOR CHECKING THE AC.

AFTER NUMEROUS COMPLAINTS AND 10 DAYS HE AGAIN CAME AND CHECKED THE AC CONFIRMING A FAULT IN IT AND I WAS TOLD THAT A SENIOR ENGINEER WOULD VISIT ME.BUT TO MY DISAPPOINTMENT NO ONE HAS TURNED UP YET.

I WOULD LIKE TO KNOW IF LG IS KEEN ON GIVING GOOD AFTER SALES SERVICE IN REALITY OR JUST BOAST IN ADVERTISEMENTS ABOUT PROMPT RESPONSE ???

I HAVE BEEN TRYING TO CALL UP REGIONAL OFFICES AND AFTER SALES SERVICE DEPARTMENT GREATER NOIDA BUT TO NO AVAIL.THE CALL IS GOING UNANSWERED.I WONDER IF TELEPHONE LINES OF THESE TWO CONCERNED DEPARTMENTS ARE WORKING OR NO ... IS THE COMPANY AWARE OF IT ??? I JUST DON’T UNDERSTAND WHY DO WE AS CUSTOMERS OF LG HAVE TO SUFFER SO MUCH. EVEN THE SERVICE INCHARGE OF SAI ENTERPRISES MUMBAI MR. MATTHEW HAS BEEN INFORMED BY ME PERSONALLY ON THE PHONE BUT NO URGENCY IS BIENG SHOWN ON THIS MATTER AT ALL.

SOMETIMES I FEEL THAT COMPETITORS OF LG ELECTRONICS ARE OPERATING FROM LG'S OFFICE ITSELF BY NOT PAYING ANY HEED TO CUSTOMER COMPLAINTS.KINDLY VERIFY THE SAME TOO. KINDLY TAKE A SERIOUS NOTE OF THE SAME.

EITHER LG NEEDS TO PULL UP ALL THOSE FRANCHISES INCHARGE OR HAVE A GOOD EFFICIENT FRANCHISE TO CONDUCT ITS SERVICES ON LG'S BEHALF, AFTER ALL IT IS THE COMPANY WHO IS EARNING A BAD REPUTATION.

I HOPE THAT MY COMPLAINT IS AN EYE OPENER TO YOU CONCERNED AUTHORITIES AND IT IS ATTENDED AS SOON AS THIS MAIL IS RECEIVED WITH IMMEDIATE EFFECT.

THANKS & REGARDS,

AMIT THAKKAR.

I have been using mt LG fridge since the past 7 years...and it has been working fine..on 3rd december it stopped cooling..so i filed a complaint with the LG customer care (the complaints number is N8cc0308072) and a service engineer visited me on 4th december 2008 and after inspection he told me that the fault is with the Compresser of the fridge and the same needs to be changed..and it would cost me Rs 6200..i agreed for getting it changed..on getting my assurance he told me that he would be coming with the new compressor on 5th december..in the meanwhile i felt there was something wrong somewhere and called a local mechanic he inspected everything and asked me to start the refrigirator...and to my astonishment the fridge had started cooling..and the compressor was not at fault as ws reported by the LG's service engineer..so all i have to advice to everyone is that DO not belive the companies service engineer as they sometimes mislead..

dear court & the head authoity,
i want you to ask one thing do you all go through this complaints or u have just created this portal for earning advertisement or you have created this to foll We Indians.
i am fed up of this LG company you must have heard therer 24 x 7 customer care but they do not know the meaning of it there just know to earn money 24 x 7 means sleep 24 hours for seven week days they never pick their phone after 8 pm .
i am forwarding this complain is issue of public that please think 1000 times before purchasing LG products .i have ben facing the problem since last many months and you might be the one next to face. you will get all my details below two days back also i faced the same problem refrigerator automtically shuts off and then agagin start working i think this is a fool of ourselves still to believe the company like this .
please go through the below matter urgently




Dear Customer relationship Manager LG India & LG Korea

I would like to put a notice to your company which u might not been knowing I am sorry to say I LAIT CHITALIA residing in 104 Rajniketan, Bapu Bhai Vashi Rd, Vile Parle West Mumbai 400 056, I have been facing lot of problem fro LG .i do not know a company like your can cheat customers.

I had purchased LG refrigerator quite long back and we have been facing some problem since last many months. months back I complained to LG customer care that the refrigerator automatically closed by itself means all the things lying in got destroyed as the refrigerator was not working then they send someone and he told that some part has been faulty .

I came to in notice that the part was faulty and it has to be replaced he told that the part will be replaced, that time he charged me something for the part wich I don’t remember now, I don’t know what did he put few days ago the refrigerator had the same problem and when I called them they put the same part again and went away they charged me 750/- that time I talked to that person he told that LG doesn’t have it own after sales service they give the contract I was shocked to hear.though you people clearly advertise about your products and after sales service and when the person comes to know that ther service is given on contract it is a shocked and a ashamed to company like yours.the person whom you people had sent gave me a one month guarantee .

Now is the main story, the refrigerator faced the same problem 3 days back and when we called that person who had put the part he said that they cant come after 7 pm, I htought you have a 24 hours service if I am not mistaken.we told him we will complain to head authorities, now other shamefull act of your person working with you company he clearly told what ever you like to do you do we are least bothered we wont come and then he told to remove all the items from refrigerator and closed it at 11pm my family was removing all things from the refrigerator what if this would have happened to your family .

Then the next day I complained a lot they told me this and that and then I asked them the general managers number she gave me the number of Mr Suri but no one picked the phone at 4.30 pm in evening and then I asked her again for the mobile number but she refused it and told me no .

Now please you suggest me what should I do whether I should keep silence or I should stop taking all the products of the LG and suggest my other friends to avoid taking the LG products because of the problem I have faced .

One more thing after talking to your customer care I feel that you are also involved with this for charging every 6 months for the parts .
Anyways it now your own sole decision whether I have to be with the same old problem or you would be surely taking some action and send someone to replace the part perfectly without any charges .

Please I hope you would surely take some action

Thanking you,
Regards
Hemal Lalit Chitalia

I HAVE PURCHASED LG TV29 INCHES FROM BHARATHAM STORES
VADAPALANI CHENNAI-26 ON 19.10.08. ON 21.10.2008 WHEN WE SWITCH ON THE TV BLUE COLOR APPEARS IN THE SCREEN WE HEAR ONLY AUDIO WE COULD NOT GET VIDEO. WE BOOKED COMPLAINT IMMEDIATLY ON 19.10.2008 BUT NOBODY TURNED UP FROM SERVICE CENTER .WE CONTACTED MANY TIMES. AFTER 10 DAYS SERVICE ENGINEER ATTENDED THE PROBLEM. THEN AGAIN LAST SUNDAY WE HAD SAME PROBLEM. WE BOOKED COMPLAINT ON 30 NOVEMBER 2008. WE CONTACTED 3 TIMES THROUGH PHONE TO[protected]. STILL NO ONE HAS TURNED UP

To From:

Mr. H.K.SIRCAR

B.E. (Electrical), P.G. (Computer &
Control Engg.) FIE, Chartered Engg.
Industrial Engg. (NITIE),
MBA (Calcutta Univ.).

58/62 Prince Anwar Shah Road;
P.O. Lake gardens;
Kolkata: 700045.
E-mail: himangshu.[protected]@rediffmail.com

Date: 01.12.2008

SUBJECT: CUSTOMER DISSATISFACTION

REF: Replacement of SPIN MOTOR & BUFFER in LG washing machine bearing model no. WP 9241 & sl. no. 507 NLZW 001413 purchased on 10.09.2005 in favour of my wife Mrs. RANJANA SIRCAR.

Respected sir,

I like to draw your kind attention to the facts stated hereunder.

Against my complaint of getting electric shocks in the wash tub, during use of the washing machine, one of your service representatives named Mr. Subir Ghosh from your authorized service centre namely M/s SOUTH END SERVICES; P-537, Raja Basanta Ray Road; Kolkata: 700029, came to attend the problem but could not rectify the same. He charged Rs 225.00 (Rupees two hundred twenty five only) towards service charges & I paid it in full vide their invoice no. H 03997/A/2833 dated 13.07.2008. However, this problem still persists & being afraid of electric shocks, we operate the machine by switching it ON & OFF through the main switch on the board.

Against my complaint of a non-functional SPIN MOTOR, one of your service representatives Mr. Sital Bag from your same service centre came on 21.08.2008 & reported that the SPIN MOTOR & BUFFER are defective & needs replacement with new ones.

On 28.08.2008, Mr. Sandip Das, again from your same service centre, replaced the SPIN MOTOR of the washing machine at my residence & in my presence. The metal housing of the SPIN MOTOR brought for replacement was rusty & appeared to me as a re-conditioned one. However, the BUFFER was not replaced as Mr. Sandip Das inspected & confirmed to me, on enquiry, that the same is in good condition & does not require replacement. Though the actual fact was that he forgot to bring the BUFFER altogether.
Mr. Sandip Das charged Rs 971.00 (Rupees nine hundred seventy one only) vide their invoice no. H 03997/A/3287 dated 28.08.2008 & as before I paid the said amount in full.

On 26.10.2008 (i.e. just after two months) I found that the REPLACED SPIN MOTOR not working again, & against my complaint no. NHCA 2704215 dated 27.10.2008 in this regard, two service personnel again from your same service centre came to my residence, inspected the SPIN MOTOR & BUFFER & reported verbally that the SPIN MOTOR has BURNT OUT & needs replacement again. On enquiry, they revealed that the SPIN MOTOR was not fitted properly the previous time & the BUFFER was leaking resulting in the said damage. But surprisingly, your representatives did not put any remarks on the SERVICE REPORT, neither did they serve me a copy of the same, though with their cunning intentions they got it signed by me, on the assurance that they will replace the SPIN MOTOR & BUFFER ABSOLUTELY FREE OF COST & send me a copy of the SERVICE REPORT in few days time. Kindly be informed, neither have I got the SPIN MOTOR & BUFFER replaced nor received the copy of the service report till date.

After my repeated follow up everyday since then, I was informed by Mr. Subir Ghosh of the same service centre on 03.11.2008 that the matter was still pending & I shall be informed over telephone in due course. However at about 4.30 p.m. on the same day, Mr. Sandip Das, (WHO REPLACED THE SPIN MOTOR INITIALLY) told me over phone that the SPIN MOTOR & BUFFER could only be replaced AT COST.

On my argument for replacement of the SPIN MOTOR & BUFFER, FREE OF COST, as COMMITTED by them earlier, & since the LOSS was caused due to POOR WORKMANSHIP & TECHNICAL INCOMPETENCE of the service staff, he threatened me that, if I refuse to bear the cost for the replacement, my complaint shall stand cancelled. Moreover he insolently added that I can go whatever extent I can to get my grievance heard.

You would no doubt agree that such behavior is least expected from a service personnel, who represents the face of an MNC like yours.

While on the subject, kindly note that I have already purchased, in this year itself, one LG 250 litre refrigerator & a LG microwave oven (with convection and grill). Furthermore, I was about to purchase a 1.5 ton LG A.C. (split type) which I have to re-think now, considering the unpleasant developments, as you would also understand.

I am very much apprehensive to use your products considering such disgusting experience, & furthermore I feel that I have done a great BLUNDER by selecting your products in good faith.

You would appreciate the fact that each & every organization is giving due importance to the CUSTOMER SATISFACTION aspect & treating it as a TOP PRIORITY to infuse confidence in consumers in order to create loyal customers & promote sales.

In view of above facts, may I request you to take necessary measures to get the SPIN MOTOR & BUFFER replaced (FREE OF COST) at the earliest to relieve me from further sufferings.

Kindly also note that, the DEFECTIVE SPIN MOTOR & BUFFER is lying with me & is available for your inspection.

Awaiting a favourable response at the earliest from your end.



Thanking you,
Regards



(HIMANGSHU KUMAR SIRCAR)

battery has been discharge very quickly with in 12houres.

WELL I BOUGHT A LG FRIDGE GL325TMG4 SUPER INOX FROM METRO RADIO AND ELECTRONICS HOUSE ON 25/07/08 AND IT WAS DEFECTIVE ON ARRIVAL. THE THERMOSTAT WAS DEFECTIVE AND THE VEGETABLES WERE FROSTING, ALSO THE HANDLE WAS CRACKED AND NOW IT IS BROKEN OF THE DEEP FROST DOOR. I THOUGHT THAT THE SETTINGS WERE WRONG AND I TRIED TO REDUCE THE SETTINGS BUT IT DID NOT WORK. WHEN CONTACTED THE SHOWROOM THEY SAID THE COMPANY WILL BE ANSWERABLE TO THAT. WHEN I CONTACTED THE COMPANY REPRESENTATIVE HE SAYS HE WILL CHANGE THE THERMOSTAT. BUT I ASK U IS THERE NO QUALITY CHECK AND UR PRODUCT ARRIVES DEFECTIVE AND THE COMPANY REPRESENTATIVE REFUSES TO CHANGE THE FRIDGE. PLEASE ADVICE.

1. On 16th August 2008, I finalised a washing machine model LG Tromm 5.5 KG fully auto ( WD-80485NP) and paid in full via cash Rs.21072 ( Rupees twenty one thousand seventy two only).The machine was supposed to be delivered within 48 hours by EZONE ( CR Avenue, Kolkata).
My requirement also was of emergency nature.

2. After the machine was not delivered within two days as promised, continuous prodding from my end to ezone, LG service etc resulted in the delivery of the machine on 28th August 2008.
At delivery, the machine was found to be defective ( one of the leg stands is damaged as a result of which the machine is tilted towards one side). The service man from LG ( Mr. S. Das, mobile number +[protected] was hell bent of demonstrating the machine without any heed to whether I was ready to accept the machine or not. He even asked for a hammer so that he can simply beat the stand into proper shape
My firm refusal to accept that machine resulted in being told that the machine can NEVER be replaced as you do not have a replacement policy. The best I can hope for would be that they would collect the machine and get it repaired. After a lot of argument, the service man went away after telling us that it was not his responsibility to do anything. He can only report this incident to his superiors

3. I again called up LG service, Ezone etc and after one week or so, Ezone and LG at last promised to replace the machine. This was around 10th September 2008. This was confirmed by Mr. Tipu Sultan ( +[protected] who is supposedly in charge of replacements at your company(LG)

4. Then nothing happens as usual and whenever I call up any of LG company execs, I am fed the staple message that my replacement was "under processing" and it will be " done soon"

5. I continue my phone calls and physical rounds of Ezone in order to get a response. Remember, I had an emergency requirement of a washing machine

6. On 25th September, 2008, I was promised by Ezone and LG ( the Ezone floor manager called up his LG counterpart) that my machine will definitely be delivered on 26th September 2008. I skipped office, my mom also stays so that we can take delivery of the machine. When nobody turns up till 3 PM, my mom calls up LG to enquire whether the machine is on its way. She is told that "Friday is still not over, you do not have any patience" and that too quite rudely.
No body turns up till 12 midnight. So I guess the Friday was actually over without delivery of the machine

7. Yesterday ( Sep 27th, 2008), Mr.Tipu Sultan of LG calls me up in the evening and tells me that the machine cannot be replaced as that particular model is not available. When I ask him that if I select another LG model and the price could be adjusted, he says NO.
But he offers me my money back, but it would take another 15-30 days for me to get my money back

8 .Today, 28th Sep 2008, I get another call from Mr. Tipu Sultan that his men would come and collect the machine ( take it back). They are supposed to provide me a receipt that they have collected the machine on behalf of LG
9. For once, today (28th Sep 2008) LG people arrive on time and collect the machine. They have also provided me a receipt duly signed by Mr.Tipu Sultan that they have collected the machine.
I do not know when I am going to get my money back...

Rgds,

Subhadip Nandy
The ABOVE MAIL WAS FIRST SENT ON 28th SEP 2008, today is 29th NOV, and I am still waiting for any response and my money back...
Update- 3rd Dec 2008. Still no response to email. However, I call up LG service centre and they promise to resolve within 2 days ( sounds familiar)

i cannot open reliance world on the mobile.the reliance service centre said that it is handset problem

the dvd player does not run the cd/dvd's burned on the computer.when checked on a another dvd player (of another company)the same cd/dvd's run perfectly well!!

the error displayed is:"ERROR! PLEASE CHECK DISK"

I purchased a 19"wide LG TFT Monitor in July 2008(Flatron L 192 WS). Since last two months, One vertical line has started appearing across the monitor.The product is still under warrentee(Which is for a period of 3 years, Incidently!!!). I registered a complaint with LG customer care(request id:S8CB1106535) and their technician came and inspected the item.He indicated that some part needs replacement.It has been 10-12 days since the visit and I got no information from them, Inspite of my constant follow up.Many times I have tried to convey the problem to the customer care, but am getting no response from the concerned service people.I am totally disappointed with quality and service of LG products and after sales services.Please look into the problem.
K.Sajith
Mobile:[protected]

I have lost my mobile on 26.11.08. I have purchased it on 18th feb, 2010.
Reliance No.[protected]
SKU-HSLG44J1ZZZZ
RSN-RLGHS[protected]
MSN-708CYRN1033574

The Desk Of The Chairman
LG Employment Agency
Recruiting Officials Of*
LG Electronics Co. Ltd ("LGEC")

ATTN:Charan Preet Singh,

Congratulations! On your success and emergency from other applicants
you have been found qualify for the job offered to you. This mail is
coming from us based on the following as agreed by the panel that is
in authority for this project of LG ELECTRONICS UK
The selection and the appointment are based on the following:
1. CV and qualification
2. Mode in which your data is being presented on the employment data
sheet. Attached herewith is your
1. Certificate of appointment
2. Terms of agreement, which you are to read, very well, accept by
printing and signing it.
The Hard copies documents have been sent to the immigration office
earlier for their approval. Upon your Arrival in UNITED KINGDOM these
are mode activities that will take place:
Day 1. Reception from the Airport
Day 2. Meeting of the company senate board
Day 3. Start Day of the seven days Job and work orientation Workshop
Then Work Start after the workshop.
You are required to contact our approved travels agency SWFIT TRAVEL
INTERNATIONAL immediately for the procurement of the UNITED KINGDOM
Visa cum residence work permit clearance certificate which you would
use in getting a visa from the United Kingdom embassy/high commission
in your home country note you will have to add your contact numbers
while contacting this agency.

Contact person: Dr Scott Barry
Designation: SWIFT TRAVEL INTERNATIONAL
Telephone: [protected]
Email: swift.travels.[protected]@live.com

You are required to contact the above if you accept the terms and
conditions of work for a speedy processing of your papers.
Because we have agreement with the travel agency to assist all our
employees especially so that it will be easier for them. So that there
will be no need of transferring of documents illegally by the company
or the employee.
The resident work permit clearance certificate that is needed for any
employee to work in UNITED KINGDOM should come from the SWIFT TRAVEL
INTERNATIONAL here in UNITED KINGDOM.
Note: As written in the terms of agreement, every employee is to get
the traveling documents and incur the expense personally. The company
will reimburse all the expense.
This is because the expense should be incurred by the company but due
to the past experience we encountered by procuring Visas for employees
who ended up using the company to gain resident visa into the country,
we then agreed that every employee should incur the expense of getting
the Visas and the work permit directly from our approved travel agent
and apply for reimbursement through the following.
1. Letter for reimbursement addressed to the Chief Accountant Mrs.
Charity Abel.
2. Scanned copy of information where the reimbursement will be paid.
3. Application for payment of damages incurred during the process of
procurement of Visas.
4. Approval Letter from SWIFT TRAVEL INTERNATIONAL here in United Kingdom.
5. Letter for the 75% advance salary of the first month.
6. Account information where the reimbursement will be paid.*
CONGRATULATIONS!!!
Thanks and God Bless.

Engr. SCOTT FRANK
Chief Recruiting Official
LG Employment Agency
Tel: [protected]

On 30-Nov-2008 I purchased LG LCD monitor W1941S from Malaika Appliances, Mira Road. I was told that selling price is 9500/- which the sales person finally reduced to 9000/-. The product was not available in the showroom and I was told that it will be delivered from their store. Hence I didn't have the opportunity to check the MRP at the showroom. Upon delivery I found that price tag was tampered. I had a suspicion hence rechecked with the sales person today who said that they are paying VAT and Cess on the MRP. When I directly checked with LG Electronics I was told that MRP is Rs. 8800/- but I can get it for Rs. 8050 inclusive of all taxes. So the complaint is Malaika is not only selling at a higher prices but selling it for more than MRP which I believe is illegal.

Dear sir,
I have purchased LG DVD Player on - - - ( within the year ) and same was find fault (Power off autometically) within six month so it is given to the authorised service centre. He delayed it for 15-20 days saying that the said problem was due to the power code and it is not available. After that i came used it later after a month gone i found that the same is happening with a new problem ( auto eject of any Cd or Dvd ) so i again returned to the said Service Station, complained about this but nothing happend they are pretending to same type and ignored this again 19days.
And my problem is they are saying we cant repair this ...Please give some effective advice and oblidge.
Thanks and regards,

Pradhan
[protected]

THE phone numbers stored in uim is not capable of being selected. but the nos are very vell there in the memory which appears while some incomming calls comes.

I had purchased this particular LG fridge Model no. GL-248LMG4/ALIZEBN(IN) from M/s. Vijay Sales at their Vashi Branch ( Palm Beach Galleria ) on 15/11/08 vide invoice no. 15-VSHI1-08SIAO 364 DT. 18/11/08 AND Sales Order no. 15-VSH1-08SO353.
The said fridge was delivered at my residence on 17 / 11 /08 at about 9.30 P.M.
Subsequently this is the third time, we are facing this complaint of freezing compartment not at all cooling.
Every time service center people came and attended to the problem. But the problem is still persistent.presently, even the bottom portion is also not at all getting cooled.
We have not at all changed the settings done by the LG Demo person.We are following all the instructions and advices given by the LG demo person.
So much so we are sick and tired of this particular fridge.Certainly, we did not expect this, from a reputed company like yours.
Request you to either replace this with a hopefully better frige or else instruct the dealer, M/s. Vijay Sales at their Vashi Branch
( Palm Beach Galleria ) to allow us to opt for afridge of an another company by paying out the difference of money if there is any.

Hi,

I purchased a microwave oven Convection model MC 7688DP on 24-Oct-2008. The demo person was supposed to turn up with in 24 hrs, he turned up on 27th. He opened the pack and placed the Microwave oven, started his demo. The timer knob is not working, it is just rotating. He told us this has happened during the transportation, and he would get this replaced. He called the service person and complained. The service person comes on 29th, he soldered the chip board as it was broken. After that it was functioning quite well. Suddenly on Nov 22, when we were preparing the Pizza, suddenly I saw the spark inside. Since then the time knob is not working. I gave them the complaint, on 26th (I was pre-occupied) complaint Id S8CB2604648. After a lot of followup the so called technician turned up today (28th), initially he listened to me, and told me that he will get the parts. When he had come down after another followup, he had not brought the parts. He opened, & saw the chip board. Informed us he will get the part and get back tomorrow. When I asked him to replace the unit, LG is saying they would do if it is inside one month.

I had also asked them to replace the unit when it had happened first time (that was just after 4 days, and the packing was also not opened). LG products are of very poor quality. Looks like they are not bothered about their customers.

Will LG get this repaired? I don't have any confidence that even after the repair the oven will function for a long time. Again I might have to chase them for another repair. Can they replace the unit? Even there is no guarantee that the new unit will work properly. After all it LG.

I have purchased LG Refrigerator model No. 242QM on 06/07/05 from BEST BUY Electronics and Home Appliances RP Road Secunderabad. On 06/06/08 my refrigerator stopped working and I raised a complaint (S8C[protected]on the 10-6-08 your service people replaced the compressor for which they have charged me Rs.1500/- Again on the 20/07/08 my refrigerator stopped functioning and I raised a Second Complaint (S8C[protected] on 24/07/08 your service people again replaced with a new Compressor. Again on 17/10/08 fridge stopped working and I raised a complaint(S8CA 1705835) and on the 21/10/08 your service people replaced the compressor at this time I spoke with SARITHA on[protected] and also with Mr. Tarun on [protected] your HYD TEAM and explained my problem and told them that I will lodge a complaint with the CONSUMER COURT but as they have assured me that further there will not be any more problem with the fridge in future I have withdrawn my case and even they promised to get the service done free of cost but the service provider did not accept for this and charged me Rs.890. Now again the fridge has stopped functioning. As this is a reqular thing with the fridge I feel that you have given me a faulty fridge which cannot be repaired. I urge you to replace the fridge with a new one immediately with out any delay otherwise I will be left with only one option to knock the door of CONSUMER COURT .



V.Sam Harshavardhan

18-29/1/5

Zahid Nagar

Opp Survey Of India

Uppal Road

UPPAL

HYDERABAD-20

ANDHRA PRADESH

Mobile : [protected]

To
Reliance India Mobile

Sir,
My Mobile number is [protected]. I hv locked the complaint too many times at *333 that my messages are not reaching to the place where i want to send. i hv tried to solve out this problem by dialling *333. The executives are providing wrong information sometimes they said that your balance is less than Re.1 but when i listened the balance on my mobile it is Re 1 & 95 paise... sometimes they said that your SMS card has expired but i have done only 800 messages instead of 1000 free messages. The executives are unable & irresponsible to solve my problem. so i kindly request you to solve out my problem as soon as possible.

your faithfully
Anil Karira