[Resolved] LG company — harassment by LG company service center staff to a old aged person | |||
dear sir, 1. my father had puchased one 1.5 ton split AC from ASHIRWAD ELECT. Tilak maidan road, muzaffarpur. 2. after pur chase no company rep turned up for a week for installation, purforce we got it installed by local vendor. 3. AC in not functioning correctly till date. even complaint lodge to local service centre and also to customer care mumbai. cus care mumbai assured guarnteed service, but still no rep has turned up till date. 4. we spoke to LG service center area manager Mr RK Shukla and also given reference and complaint number but he refused to carry out any service and inturn misbehaved also. 5. My father is a old aged person(69yrs) and he went to the service centre lot many times but no action has been taken so far. 6. even it has been told by the area maneger" do what ever u want to do, I won't provide service. no one can do to me". 7. May I once again request you to kindly look into the matter and resolve it. It is to inform you that The LG dealer is just defaming the brand name and reputation o[censored]r company. and i can assure u we will never recommend any one to buy ur product since service o[censored]r company is pathetic. 8. My old aged father is being mentally, financially and physically harassed by the LG company and its dealer & service centre staffs. thnx. Dilip product purchased on the name of Md chand, sinha medicine centre, choti kalyani, muzaffarpur. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
LG Split AC — Unnecessary harassement-
The service men from LG Company came twice to our place and on the first visit said the stabalizer is not working properly. we got it fixed up and he took Rs 450/- just to touch the AC. On the second visit the Service men did cleaning and said it will work now. irritated of the situation we called a local person to fix the AC. he checked and said the compresser is not working properly. we called the service men and told him to fix the problem. And he started using abusive language and said he will not be fixxing the AC as it is tampered.the Ac was not tampered but was checked. we use a lot of products of LG but have never faced such an issue. I personally believe being loyal to LG is costing me unnecessary harrasement. I will not recomend LG to anyone. i comletely agree. after sales service is poor because it is taken care by franchisees. even registering complaints in their web sites did not receive any attention.
LG company — lg promotion
i received the sms stated that i have won R98000.00. Ticket No 0377l i must call MRS ANN to [protected] and must buy Telkom vouncher of R 400.00 and send to them for registration before i receive the money i want to know it true
Dear Sir/Madam,
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
For any further assistance, please feel free to write us at [protected]@lge.com
Regards,
LG Customer Support Team
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
For any further assistance, please feel free to write us at [protected]@lge.com
Regards,
LG Customer Support Team
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LG SPLIT UNIT — CLOSE UR SERVICE CENTER
yes,this is very bad to complaint you for little little problem's.acctualy b4 yesterday my office unit not giving proper cooling.so i file complaint.today a person came and fill some Gas and i pay them.after half en hour the AC not give's such a proper cooling.then i again ask to costumer care(GWALIOR) on this number 2430919.there are some Muslim name guy pic the phone>>> NO GAURANTEE OF COOLING AFTER FILLING THE GAS.I MEAN TO SAY HE ANSWER SO ROUDLY.>>>NOW U TOLD ME WHAT I DO.I DONT KNOW HOW UR COMPANY GIVE'S SERVICE CENTRE'S TO THESE TYPE OF ILLITRATED PEOPLE'S.SHAME O[censored]R SERVICE CENTRE'S.