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LG Electronics Complaints & Reviews

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K
kshansunder
from Chennai, Tamil Nadu
Jan 9, 2013
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Address: Chennai, Tamil Nadu

I bought a LG smart TV 2 months ago and i was promised that I'll get a LG Blu Ray player and 3 Blu Ray Movie titles(3D) as part of the purchased product. i got Blu Ray player after 20 days but not the movie titles. The dealer is blaming LG is not providing the titles. When i contacted LG, they accept that there is a delay but not taking any action on this. I have raised a complaint with LG, VOC[protected] and i was told i would get a call from LG with in 24 hours, but it is around three weeks gone but no calls from LG. i have contacted the customer care again but i got the same answer "LG executive will contact you shortly". Also the customer service person said there is no way i can escalate this to their supervisor. He has registered a complaint and a executive will contact me, this is what i got as an answer. If they could not provide the product in the promotional scheme, then its better not to announce it. I feel cheated as i didn't get of what was promised. I'm registering this complaint with the hope that this forum would get me at-least a responsible answer(even if not the product) from LG about this delay and when exactly I'ld get the product. Already its 2 months gone and lets see how long it would take to a company like LG to provide the Blu Ray movie titles to its customers as promised.
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    meera sriram
    from Badlapur, Maharashtra
    Jan 8, 2013
    Resolved
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    Address: Maharashtra

    My name is Meera Sriram and i had purchased a lg microwave on 20/2/11 from big bazaar. and the switch panel did not work in the month of sep'12.the complaint was lodged and the company agreed to pay the refund of the cost price of the microwave as it could not be repaired. i got the call from the company saying that they needed my name on the bill which was sent to the concerned person. but there is no respond from there side, till date despite following up.the details of the person:Ms. Suvarna sawant M: [protected] email id: suvarna.[protected]@lge.com(whenever called either dosen't pick up the call or always on holidays)
    Mr. nilesh ghotekar M:[protected] email id:(nilesh.[protected]@lge.com)
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      Amarnath Banerjee
      from Mumbai, Maharashtra
      Jan 5, 2013
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      Address: Mumbai City, Maharashtra

      This is with reference to Request : RNA[protected] which has been raised on 29 December 2012. We regret to inform that we call up daily at your service center and the reponse we get is that we shall get call from service center within 48 Hours. Today again we called up and again one of the service executive gives a silly excuse of technical issues and says that the support shall be provided within 3 days. This is irritating and annoying that how a company like LG can give such a horrible support or can select such a horrible vendor in terms outsourcing the service.Finally its all hitting the image of the company that's it. And this might be remembered that if service is not good your product shall not survive this cutting edge market condition.

      Is the company only thinking of selling the product and not providing the service then the time has come that all consumers should know that LG has the horrible support service atleast in mumbai. This is not the way consumers should be served or harrased I am really dissapointed with the way and the style the organisation is working.

      I hence request this team to look into this issue and provide with prompt action at the earliest. This mail may be circulated to the highest management level of LG so that they can understand the outcry of their customers / consumers. Please be customer/consumer oriented it appears that all this needs to be taught to a company like LG very disappointing indeed.
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        D
        dhanve
        from Mumbai, Maharashtra
        Jan 5, 2013
        Resolved
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        Address: Mumbai City, Maharashtra

        dear sir, lone no[protected] I had purchased LG LED tv but i didn't get NOC @ bajaj EMI CARD, please do the need full. my email id - [protected]@gmail.com, con no-[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Customer,

        Thank you for sharing your Loan Account Number.

        We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours.

        During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

        With regards,

        weCare
        Bajaj Finserv Lending
        Dear Customer,

        As discussed over the call with reference to your loan account numbers: 4050CD00201438 & 405BAL00201439. We would like to inform you that your loan is closed in our records.

        We have mailed the NOC (No Objection Certificate) to you on your registered email id. This mail has been sent from [protected]@bajajfinserv.in.

        As for your EMI card, we would like to inform you that we have re-issued your EMI card: [protected], we request you to allow 7-10 days for the card to be delivered at your given address.

        With Regards,

        weCare,
        Bajaj Finserv Lending
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          D
          dhegde
          Jan 2, 2013
          Resolved
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          Address: Mumbai City, Maharashtra

          When you buy a LG product it is bought due to its reputation and with a firm belief that the product will work without any worry for at least ten years. Believing in this I bought a LG Side by side refrigerator in May 2009 from Home Retail Solutions, Mulund West, Mumbai

          Here this product has developed problems since its inception - Initially a valve was replaced, next it was some ice chamber problem, next it was gas recharging, next the compressor was considered faulty and replaced and now the pipe is supposed to be leaking - All these from LG during the last less than 2.5 years - Can you imagine this from LG that too for a high end product.

          My complaint with LG Customer Care is pending since 23 October and since then I/We have no solutions
          Initially LG and their Franchisee - Neutron Services mentioned of remitting a depreciated amount of 55%. Yesterday they have revised their remittance amount to 80%.

          Here I am not interested in the amount. My interest lies in getting a replacement from LG with trouble free service for at least 10 years or refund the entire amount paid at the time of invoicing with commercial interest plus the compensation for the suffering (without a fridge for the last 75 days).

          Only thereupon I/We may have some confidence in LG Products or its Services thereof.

          Best Regards
          Divakar Hegde
          C-3, 701 Lok Everest Complex,
          JSD Road, Mulund West, Mumbai 400 080
          Mob. No. [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            C
            Cinnasamy Sankarapandi
            from Erode, Tamil Nadu
            Jan 2, 2013
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            Address: Chennai, Tamil Nadu

            I purchased the above mentioned tv on 11/07/2009 through "FOMRA&CO" 69,Purasawalkam ch-07
            Yesterday while switching on the tv there was no display and nothing appeared on the screen instead there was some noise coming from behind the tv hence we found that there is some fault.So we called the LG service center and filed a complaint, as per our complaint an engineer named Mr.satyanarayanan(ph no.[protected]) came to our house and checked the tv.The engineer informed that the picture tube is not working and has to be replaced.
            Being a valuable customer of your company(ie.I not only purchased a tv of LG product but also a washing machine and an air conditioning machine on the hope that LG is a good company) I was shocked to hear that the picture tube was gone,at first i thought that there must be some problem in the wiring or in the mother board.Picture tube being the major component of the tv ,so it must be manufactured properly compared with the other components and i didn't expect this from ur company.Therefore i am having a major doubt that how the picture tube has come under repair or replacement when other smaller components are fuctioning properly that too within 3 years from the date of purchase.
            So i kindly request you to replace the picture tube since it is the company's fault for manufacturing such a poor product.
            I would also like to mention that i purchased a tv of "WESTON" company 21 years back and still now there is no fault in picture tube though many problems occured with the other components and this tv is still available in my house for your verification,if needed.It is also evident that the picture tube of the LG tv may be an old one or must be the manufacturer fault.
            In view of the above,i hope that the company will replace the picture tube without any charges and not forcing me to move with the consumer forum for settling this issue.
            I am expecting a positive reply from ur company soon by mail to: [protected]@gmail.com([protected])
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              M
              Manju Mandhana
              from Delhi, Delhi
              Dec 31, 2012
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              Address: North West Delhi, Delhi

              Dear Sir,
              My LG Microwave was not heating properly and it used to stop automatically without heating the contents kept in it. I complained about the same and a representative from company's authorized service centre (Priya Services C-5/5 Sanjay Market, Sector-2, Rohini, Delhi-110085) came to repair it and asked for payment of Rs.2000 for replacing some heating component. As desired by the representative I paid the said amount vide Receipt No. 5346 dated 20/10/2012 issued by the centre. The said heating component was replaced and I was assured that the microwave would function properly. But the microwave did not function at all and subsequently the company representative came again and took the microwave with them. The service centre kept the microwave with them for 10 days and did not communicated with me. I tried to contact them several times but they did not provided me any information and finally at the end told me about some other defect in the microwave for which I was asked to pay extra amount to which I refused. They finally returned the microwave without repairing it to me and the amount of Rs.2000 was not returned by them. Moreover, I had to face a lot of problems for 10 days without microwave specially because of festive season. Service Centre of the company are cheating on the customer by charging enormous amount on pretext of replacement of the component and in turn doing nothing to satisfy the customer's complaint.
              Aug 13, 2020
              Complaint marked as Resolved 
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                J
                Jitendra Mathur
                from Noida, Uttar Pradesh
                Dec 29, 2012
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                Address: Ghaziabad, Uttar Pradesh

                I had bought a refrigerator worth 58,000-//- Model No GC-B217BPJV on 14th Jan, 2012. Since then i faced problems in the refrigerator i called customer service many times , many parts were changed too but still problem of ice forming in fridge still remains, now my 1 year of free service is to expire and additional i was told will be for 3500 PLus for a year. I want my Unit to be changed by the company and proper working of it should be guaranteed. Or company should send some senior person to see the problem in my unit and extend my warranty free of cost. Customer service refuses to give me contact no of senior officials & people they send somehow i believe not able to understand the problem in unit. LG has outsourced serivces to local vendors and they are tricking me to buy additional warranty.

                Email :- [protected]@yahoo.co.in
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                  M
                  mayur.agrawal
                  from Mumbai, Maharashtra
                  Dec 28, 2012
                  Resolved
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                  Address: Dahod, Gujarat

                  Hello sir,
                  I have bought a LG 42'' TV from dahod.Gujarat. I am very unsatisfied with your customer support and haven't got a proper installation with a new product.Inspite of calling many times the problem is same and I have called customer care several times and complaint no is:-RNA[protected].but no one is there to help us. The service center person from godhra are talking very rudely and not responding to customers.and he is misbehaving with customers.
                  Its our humble request to see at our problem and get is resolved as soon as possible.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    V
                    Vikas Jain
                    from Noida, Uttar Pradesh
                    Dec 26, 2012
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                    Address: Gautam Buddha Nagar, Uttar Pradesh

                    Hi,

                    I have been trying to get a washing machine replaced, because it was delivered with a dent. But its been two weeks and all i get is:
                    - Customer Care always say they will call back in 24 hour, they never do
                    - Area Manager Pooja Mathur never picks up call? This is the worst manager I have ever came across
                    - Other Executive's keep giving false promises, that problem will be solved in a day or two.

                    The problem is still not resolved and problem number is : RNA[protected]..

                    Regards,
                    Vikas
                    I purchased LG Top Loading Washing machine in month of June 2014. within a
                    6 months Washing Machine Gearbox went under maintenance.


                    By looking LG as a Multinational brand I selected LG washing machine and
                    purchased it by shortlisting all other brand. but Now I really got surprise
                    when such a multinational branded product went under maintenance within 6
                    months. Gear box is a Heart of Washing machine and complete function depends on
                    the same. I contacted service center but they are doing replacement of gearbox,
                    for which I am not at all interested (Complaint no. - RNA[protected].


                    I need complete machine replacement
                    because of machine main part ( Gear Box) went under maintenance. there is vast
                    difference in company fitting and repairing.


                    I already logged complaint on LG Portal and mail ID ([protected]@lge.com). but there were no
                    response on the same. Local Service center is not responding for machine
                    replacement and telling me to get gearbox replacement.


                    I pissed off with LG Service center. No buddy bothered to
                    give reply / answer on mail.


                    if this is the case then why LG Created this mail ID? from
                    last 20 Days I am continuously chasing with Customer care / Service center to
                    get replacement of my faulty Washing machine. but no one is responding
                    properly, even not clarifying on the mail. My demand is genuine case.


                    machine went under break down condition due to gear box
                    within a six month is not a normal/ regular complain.


                    If LG think this is the normal case then why they wont
                    provide reply on mail with clarification? Why my mail is getting escalate to
                    HO? Why Mr. Vaibhav is not able to answer my calls? Why escalation Team provide
                    mail confirmation on behalf of LG on my replacement query? why it took more than
                    12 days to resolve issue (still not received resolution on mail with
                    clarification)?


                    Is this much data is not enough to raise a complain in
                    Consumer court, from 11th Dec. machine went under break down condition and
                    still it is in same condition. LG is not bothered to resolve customers issues
                    and with out any resolution / customer confirmation closing service calls?


                    Customer care sending me to service center and service
                    center not ready to listen anything and diverting us to customer care.


                    Sachin
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                      H
                      hareshnirmit
                      from Mumbai, Maharashtra
                      Dec 26, 2012
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                      Address: Mumbai Suburban, Maharashtra

                      I have already made a complaint in writing as there was no proper response vide my letter dated[protected] but I find no response to the same despite of the fact that there were complaints about defective working of my 42" LG LED TV - LG prior to the expiry of one year from purchase, so called warranty period. Now both [Vijay Sales and LG] are not selling any of the products of LG may be problem with their products or some ting else. But it is affecting customer like me. Numerous calls and complaints by mail have been sent but till to day there is no response. Due to the defective function and total failure of the TV I have asked for replacement of the TV.

                      If necessary I can sent entire correspondence [through e-mail] to the forum to understand the issue.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        B
                        BONDO ADITI 1974
                        from Bengaluru, Karnataka
                        Dec 26, 2012
                        Resolved
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                        Resolved

                        Address: West Bengal

                        Sub : Defective W/Machine supplied after receiving full amount ( Rs 37,700/-)

                        I purchased a LG FRONT LOADING washing machine vide order no BG 1032 dated 22.12.2012 of cost Rs 37,700/-( Sl no : 204PNYU61842 ).
                        Unfortunately, the machine supplied was defective as was found during installation by LG personnel & the dealer 'LG Shoppe' situated at Syed Amir Ali Avenue in Kolkata immediately replied in favour of a 'RESUPPLY'. As the machine was not even installed hence the invoice agreement of 'supplying a new & workable machine on receiving full payment' does not hold good unless another new & healthy machine is re supplied. I need a re supply preferably by Saturday(29.12.2012). If that is not possible please give me further option of full money refund within a week.
                        If re supplying needs more time because of lack of supply then you can give me a compatible machine for use till the re supply is not getting possible. However, that can not be continued beyond a fortnight.
                        Remember, I paid full amount & you could not supply me a new & workable machine as per invoice contract which is direct violation of consumer right.
                        I am waiting for your reply at the earliest.
                        With warm regards,
                        ADITI BONDYOPADHYAY
                        Mob [protected].
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        LG Washing Machine — Defective washing machine

                        Dear Sirs/Madam,

                        Complaint of LG WASHING MACHINE



                        I had purchased LG washing machine few months back. Since last four months I have given complaint for lots of noise while drying. Two times they sent mechanic and they say that it is ok. 20 feet away at the entrance my neighbour can hear the noise of the machine but one foot near the washing machine this mechanic can not hear the noise and says it is ok.



                        I have many times requested them to refund my Rs.15000, but they are not ready to cooperate.



                        I request you to help me to get refund.



                        I hope you will help me out.

                        Thanks and best regards.



                        Jayanti Darji

                        [protected]

                        Vikhroli, Mumbai

                        Vedeocon Washing Washing Machine — Defective machine supplied

                        I purchased a wahing machine of vidiocon (7 KG) Sr. no 5601 on 14.01.10 from M/S Uttaranchal Electronics, Mahalaxmi Garden Khora Colony, Gaziabad, Thekewali Gali.
                        The machine supplied to me at my residence- 148-C, Pkt-6, was found to be defective and broken. i made a complaint immediately with complain no DEL- [protected] dated15-1-10 and another complaint no. DEL[protected] dated 23.1.10.
                        But no action has been yet taken by the company to replace the defective machine .
                        My earlier complaint regarding Videocon washing machine ppurchaed by me on the 14th jan.2010 at Khora colony, distt. Gaziabad (UP)
                        My residencial address is- 148-C, Pkt-6, Mayur Vihar-III, Delhi-110096.
                        I mentally depressed and dissapoointed. Please help me to get a new machine.

                        LG Washing Machine — I NEED PAYMENT DETAILS

                        I HAVE TAKEN LOAN AGAINS WASHING MACHINE TELL HOW MUCH I PAY TO YOU AND I NEED ALL THE DETAILS LOAN No.4000CD00032339 URGENT NIZAM [protected]
                        Dear Sir,

                        Your Service Engineer came today ie 16.04.11 to my residence at Rajula, He says after this parts put also RAJULAPRESSOR SWITCH PENDING, , , 6600FA1704B, , , POA[protected] machine is not working.
                        Service Engineer recommended to bring LG washing machine from Rajula to Bhav Nagar, ie around 140 kilo meter distance, how I will bring there. I think your service Engineer not properly checked by Washing machine.

                        After Warranty period onwards My LG washing machine not working. My washing machine purchased on 01.12.2008 after warranty period just 20 days after My LG washing was breakdown.
                        Your service enginner 1st repaired my washing on 18.12.2010,

                        Now again 2nd time machine is repaired on 04.04.2011. Your representative came on 05.04.11 he says parts required I will bring again. He came by today he says bring LG washing at Bhav Nagar my residence to that place is around 140 km. I have to hire vehicle to bring to Bhav Nagar, transportation cost Rs. 7000/- I have to spend for washing machine repair.

                        Sir, Kindly confirm whether you can repair it or not, I will take final decision because” Your LG washing machine made for only 2 years working condition after words machine may or may not work. This is for quality of LG. I can say present market condition LG is no.1 Product if customer goes against LG product, you can count your business, what will happen imagine.

                        Kindly solve my LG washing machine as early as possible, because this is your Company Imagine & prestige issue.


                        Regards,

                        K. Mani.
                        Mobile No: [protected].
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                          M
                          Manoj
                          from Hyderabad, Telangana
                          Dec 25, 2012
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                          Address: Andhra Pradesh

                          LG AMC Complaint:
                          I bought LG Washing machine (Front load) with 10 years warrantee on motor. I am quite happy with the product, but during installation and demo time just after purchase, the service man convinced me to buy AMC for washing machine maintenance by telling all lies that after 6 months drum will get dirty and it would not wash. Now it is more than a year and i also verified from showroom, these were all big LIES. He told me that every 3 months customer care will call you and somebody will come for maintenance. More than 1 year gone, and they never called me for maintenance. As I paid around Rs. 5300 for 4+2 years AMC maintenance, I really regret my decision. I checked this from showroom, they told me that the service man gets FAT commission for these AMC so they try to convince. Also showroom guy told that there is not much required for these front load washing machine maintenance, I just need one liquid to clean drums.
                          After this, I have outright rejected proposal from these service man for taking these kind of LG AMC for my Air Conditioner. So please never go for these AMC. For GOD shake. I hate it left right and center….Offcourse LG products are good. I have Fridge, MicroOven, AC all LG. BUT AMC SUCKs.

                          LG — charged extra amount of amc

                          dear sir,i have a lg lcd tv of26",i called service center for amc form. i complained on 24/05/2011 & request id is,rna[protected].a person of lg call me n asked that form is n't availavle.then 05/06/2011 a lg staff came to my house n fill a form of amc n take a cheq of 3310 rupees. after two days i called servicecenter about this matter,they asked me that amount of two yrs lcd26" is 2980.i shokked tht how it will be...plz solve it....when i called repeat on022,65790731,they hold on phone ....i think L.G is a very bad company.its logo s life good but when we buy product our life go bad.go bad.go bad.....i will nt suggest any person to buy a l.g .product..company never think about customer sevice,,,it think only sell . i was a foolish man that buy this lcd
                          mr.navnit frm malad mumbai,[protected]
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                            S
                            Satbir Singh Billing
                            from Moradabad, Uttar Pradesh
                            Dec 25, 2012
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                            Address: Rupnagar, Punjab

                            Dear Sir,
                            I bought LED TV 55LM7600 on dated 26/10/2012. I have not yet received 3D Camera and 8GB pen drive promised with me during purchase.
                            Thank you very much
                            Dr. Satbir Singh
                            Address
                            Clinic:
                            Sutlej Diagnostic Centre, 32 Adda market Nangal Township, Distt Ropar(Pb) 140124
                            hOME:
                            H.No. 33, Type 4, Sector 4, Naya Nangal Distt Ropar(Pb) 140126

                            ph. [protected],[protected]
                            (Copy of Bill attached)
                            Dear Sir,
                            I bought LED TV 55LM7600 on dated 26/10/2012. I have not yet received 3D Camera and 8GB pen drive promised with me during purchase.
                            Thank you very much
                            Dr. Satbir Singh
                            Address
                            Clinic:
                            Sutlej Diagnostic Centre, 32 Adda market Nangal Township, Distt Ropar(Pb) 140124
                            hOME:
                            H.No. 33, Type 4, Sector 4, Naya Nangal Distt Ropar(Pb) 140126

                            ph. [protected],[protected]
                            (Copy of Bill attached)
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                              S
                              Sanket Sethi
                              from Noida, Uttar Pradesh
                              Dec 24, 2012
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                              Address: Gautam Buddha Nagar, Uttar Pradesh

                              Hello Team..

                              It was my worst mistake in the life that I have purchased the washing machine on 9 Jan 2012. I was out of country for 6 months, so I just used the machine for 4-6 months.

                              I registered 10-15 complaints to customer care for the same issue and did not get resolved the issue till yet. The machine is in your service center as of now and they are not able to identify the correct reason for the issue and contiune to make me fool, so that I will get this machine back from service center.

                              I just let you know that I will not take this machine back now, as I am totally fed up now and I just want the refund of this washing machine. I am not in a position now to suggest anyone to purchase any LG product.

                              I am also going for consumer court as I am not getting any satisfactory response from service center side.

                              Best part is:
                              Even on one complaint (RNA[protected], your service enginer update the status that the product is not under warranty and customer denay to pay the fee. But the relaity is that the product is having the warranty one more year.

                              Thanks,
                              Sanket Sethi
                              Do someone really watch these complaints or this is just a showcase...
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                                R
                                Ratnesh Kumar
                                from Pune, Maharashtra
                                Dec 24, 2012
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                                Address: Siwan, Bihar

                                I was purchased washing machine model no F 8068 NDP on 20 12 2012, after repeated calls to the so called customer service nearly 10 times, the engineer visited for demo and informed that the PCB of this machine is faulty, hence it will not work. I request the company to exchange the machine at earliest, why i keep the repaired machine if i paid for a new.
                                I bought an LG washing machine 2 months ago. The door was found to be leaking water. I made a complaint to LG and thankfully they promised to refund the amount as they don't have another similar model. Now we'll have to again go through the same process of selecting a new machine and wasting at least half day. This is third instance when someone in our family has experienced problems with LG product (once with fridge and twice with different washine machines). Not only this but LG products don't even meet the promised features (like reduced noise etc).
                                I've also used a lot of Samsung product and must say they are far superior to LG in terms of technical superiority.
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                                  H
                                  hariharnathv
                                  from Pune, Maharashtra
                                  Dec 21, 2012
                                  Resolved
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                                  Resolved

                                  Address: Rajasthan

                                  I had purchased LG refrigerator model GL-308VE4a under Invoice No.289 dated 13/12/2012 franchisee M/s Onkar Enterprises, Plot No. 33, Kirti Nagar, New Sanganer Road, Jaipur. Fridge is not cooling at all therefore I had lodged the complaint yesterday with Mr. Lucky and he assured me to get the complainted attended todayand gave me the mobile no. of Mr. Mahendra who is going to attend the same. I had talked with Mr. Mahendra as well as other staff of your franchise but no avail. Mr. Mahendra is not picking phone despite of lot many times I tried.

                                  It shows deteriorate customer service which I never expect. If I would have come to know such deteriorate services, I would have never purchase from them.

                                  Regd..Harihar Nath
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Partha Sarathi Das
                                    from NASHIK, Maharashtra
                                    Dec 21, 2012
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddha Nagar, Uttar Pradesh

                                    Complaint RNA[protected]
                                    Dear Sir,
                                    This is further to below mail, it almost 1.5 months after complaints on LG brand Refrigerator- your service engineer?? has visited 4 times and changed some parts on payable (~Rs. 1700/-) basis for which he given bill of some items and some item not?????? But the ultimate result is that- Still my refrigerator is not working.

                                    This is the height of 3rd class service from such reputed company. Unbelievable !!!!

                                    Your toll free number does not have the curtsey to take the matter seriously.

                                    So once again requesting you to please take the matter seriously and resolve the issue. If still the product is not by your company, some mutual understanding has to be done.
                                    Other wise I don't have the option but to go with consumer forum. This mail you can consider as intimation for the same.

                                    Thanks & Best Regards,
                                    P.S.Das
                                    Mar 16, 2017
                                    Complaint marked as Resolved 
                                    Complaint closed after refund the invoice amount.
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                                      S
                                      surcal
                                      from Pathankot, Punjab
                                      Dec 19, 2012
                                      Resolved
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                                      Resolved

                                      Address: Erode, Tamil Nadu

                                      LG Refrigerator Model GL 365 DMQ Steel Grey colour

                                      Replacement of broken door handle
                                      The handle of my refrigerator Model GL 365 DMQ steel grey colour has broken.this refrigerator was purchased in 2007.the complaints were filed two months before.
                                      Nothing has been done so far. The local service centre has told that the part is not available hence nothing can be done.Without replacement of handle my refrigerator which is only 5 years old has become useless.Kindly do the needful.

                                      My mobile no. Nine six 00337711
                                      Email : surencal at gmail.com
                                      Complaint marked as Resolved 
                                      Bought new handle from local market. No other complaints in refrigerator.e new now. No other complaints in refrigerator. Bought new handle from local market. No other complaints in refrigerator.e new now. No other complaints in refrigerator
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                                        H
                                        harish.harry sharma
                                        from dabra, Madhya Pradesh
                                        Dec 16, 2012
                                        Resolved
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                                        Resolved

                                        Address: Gwalior, Madhya Pradesh

                                        sir meri tv ka sound automatic badh jata hai jiski complaint mene anek bar LG castumer care ma iki lakin har bar theek karne ke bad bhi tv sahi nahi hota har bar theek kar jate hai phir kharab ho jati hai please sir meri tv theek kara de
                                        attch docoment_[protected]bill copi
                                        my mobile no[protected]--[protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        LG 21 inch CTV — rainbow video & bad service

                                        Sir'
                                        In City like SHIMLA, very bad customer care after sales service. I
                                        bought a LG Ctv more than one year back. Three week before there is rainbow colour apperance on screne and complaint has been lodged in local office. Till now its not solved and response from the LG has been very bad.
                                        On calling LG customer service we have been given many complaint numbers and many names and numbers of their personnel in shimla and chandigarh but nothing is done.

                                        rajesh
                                        shimla
                                        [protected]

                                        LG CTV 21 inches — sound problem

                                        After repeated complaints no one has attended to the problem the complaint details and no. are as follow C09A2401823 AND C09A2800399 one of the worst services ever.....................?

                                        lg / ctv — tv is dead

                                        Dear sir / madam
                                        I sanjai kumar pandey buying the one ctv in month of dec 2010 after 15 days tv is dead and month of feb 2011 company chang my tv to new tv.
                                        this month tv is dead i want sir this time on your behalf lg change my tv on other model like lcd.


                                        Thanks you
                                        sanjai pandey
                                        [protected]
                                        I want solution not to sorry.

                                        Regards
                                        Sanjai pandey
                                        [protected]
                                        Dear sir / madam
                                        I all ready call your customer relationship officer sobha pandey & sumit bajaj in this case but sobha is not proper respond me and sumit bajaj is not pikup my phone call...I want know you why.
                                        So pls tell me what is next step...
                                        I want this time change my CTV.

                                        Regards
                                        Sanjai pandey
                                        [protected]
                                        I want action not a step.
                                        Dear sir / madam
                                        I provide you all documents, what time want do the needful as your commitment.

                                        Sanjai
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