LG Electronics Complaints & Reviews

Dear Sir/madam
This is Sanjeev choudhary from Delhi. I had bought a double door refrigerator from LG store here yamuna vihar on 2011 for my House.
suddenly in august 2012, it stopped working and after a 15 days of calling the service centre frequently, the service people came on sep 2012 and put some gas in it and charged me Rs, 1450, and said it will work in a couple of days… but nothing happened. I called the service people...

i have bought an LG front load washing machine worth 33k 1 month back. The demo for the same is still pending. The height of annoyance is that i have been following up since last 15 days for registering the demo. And all the customer care guys do is "we'll send a reminder call". The technician never called me back for the demo. We have also registered 2 complaints...but all in .vain.

The service center that is...

Hi

I am using LG washing machine WP9256 from last 3 years, there was one small breakage in washing tub and i have logged the call with LG support center using support reference number rna[protected] dated 28/11/2012. After continuous followup with service team my washing machine delivered to my home on 10th of Dec'12. As my product have only body breakage problem , body of the LG machine got changed. For this change i...

Following is the complaint I sent to LG support but received no acknowledgement or call or email reply.

From: [protected]@hotmail.com
To: [protected]@lgindia.com
Subject: Complaint - Refrigerator
Date: Thu, 6 Dec 2012 12:51:38 +0000

I bought one LG refrigerator on 29th August, 2012 (Model GL-305VS4/2012).

Recently I noticed one bump in the body which definitely is not man made....

This is Rohit Prakash, working with a Govt. of India enterprise posted at Siliguri Dist. Darjeeling. I had purchased a LG 42 inch 3D Plasma TV “42PW450” on 30.07.2011 from E-Zone, Siliguri. On 28.09.2012 evening, this LG TV stuck in standby mode and it wont turn on. When I again plugged in after removing D2H HDMI cable, the same thing happened i.e. the red light is on, click the power button on the remote or on the tv, and there is a...

MY NAME: BALASUBRAMANIYAM A
MOB NO. :[protected]
I bought LG Split AC 1.5 Ton 3 Star in Rathina Cools Pvt Ltd No.36/1, Rajabather Street, T.Nagar,chennai - 600017 last January 05/01/2012. Last week (18/11/2012) i called LG Customer Care ([protected]) for 2nd Free Service, they told me that they will send the Service Engineer within 48hrs, my Customer Complaint (RNA[protected] yet now i did not get any response from LG Customer...

I am Dr V Garg.
I had bought a 32 inch LG LED TV LM6410 from their authorised showroom at MEERUT on 07 Nov 2012 wherein a discount was on and I paid Rs 55500/- whereas the MRP was Rs 62000/-.
I was shocked that later on 10 Nov 2012 the company further reduced the price of only this model to Rs 51990/-.
I feel that the company should have treated their early bird customers with sensitivity and should have offered matching...

We have given 5 Air conditioners for AMC for the last 3 years (renewed every year.) This year LG had sent a new agency to collect the AMC cheque. Now when ever we call for service all the complaints are closed saying "AMC RENEWED BY OTHER AGENCY" Call closed. I do not understand why this is happening, I have not issued AMC cheques to care of foothpath company or agencies, Given it to LG, now if LG's sub agencies are fighting...

I have been complaining to the service centre of the LG products for a non functioning of a newly purchased Home thatre system
Every time i call , the service centre has been intimating us that the local; service centre will attend in 24 hours . I have now called them for over 7 times and have not recived any call form thier technicians. During one fo the first few calls to the national helpline no they gave me a complaint ID as RNA...

My LG microwave still under warranty is non functional since 4th of Nov'2012. I lodged a complaint with LG customer care (Complaint No. RNA[protected] on the 5th of Nov'2012. A technician visited on 7th Nov and said that the diode & heating coil needs replacement and will do the same in a day or two. When there was no response till the 14th of Nov'2012, I again lodged a complaint (Complain No. RNA[protected]) on the 15th...

We have purchased one LG 3D 32LM 6200 Smart TV by Local Vendor ( Guman Jhotwara, Kalwar Road, Near Kanta-pankha, Jaipur ) Which we didnot get the remote and 3D glasses in the packed box , we have contact to Vendor he said to complain in LG but also there is no response so Please Look into the same.

Regards
Vikas Singh
[protected]
110A, Shanti Nagar,
Joshi Marg ,jhotwara , Jaipur RAJ....

I bought LG Tv on[protected] in Shah’s shop in T.Nagar. Attached the bill for your reference.
It seems TV started flickering and picture is not showing clearly. Ie. I raised a ticket RNA[protected] on[protected]. The problem has been restored itself. Ie. The ticket is closed.
Then, the same problem occurred again. I raised another ticket with LG Customer care RNA[protected] on[protected]. Customer care informed me that I...

I purchased LG Hausys Bathroom Couter Top and Sink from their Authorised dealer Bansal Sales Corporation, Laxmi Nagar, Delhi. They took lot of time to deliver product and when it was deleivered it was of poor quality and completelty wrong specifications. It will not even fit the frame. After that they promised to rectify the same in 2-3 days. However even after 2 months they have not rectified. They had taken full advance.
Every time...

i bought a 32'' LCD TV from silligiri in 2009 but from past 2 months there has been no display on the screen. i gave repeated complaints but invein. from past 1 month the service executives are claming to repair it within every 24 hrs but till today nobody has appeared for repair. You are requested to look into the matter and send your rep as soon as possible. otherwise i have to go to consumer forum against you and your company....

I HAVE COMPLAINT 2 MONTHS AGO TO CALL CENTRE THERE WAS NO RESPONSE FROM TECHNICIANS. AGAIN I COMPLAINT ON 27.10.12 YOUR TECHNICIAN MR MAZIR ATTENDED AND SAID SPEAKER ARE NOT WORKING IT SHOULD BE REPLACED WITHIN 4 DAYS TILL DATE THERE WAS NOT RESPONSE FROM YOUR END . I SPOKE MANY TIMES YOUR CUSTOMER CARE AND TECHINICAL MANAGER MANY TIMES THERE WAS NO RESPONSE FROM YOUR END. KINDLY RECTIFY MY TV PROBLEM....

Sir,

I have purchased a LCD 32” Model No.32LS3400 on dt. 27/10/2012 From Kashika Enterprises, Mahmoorganj, Varanasi. I have shocked by the behaviour of dealer while he refused me to provide declared scheme (Airtel Settop box) with the LCD purchased after getting the payment on delivery of LCD. He also mention that scheme in my Payment Slip. When I enquire the dealer about non delivery of Airtel Set topbox with my LCD...

My TV got damaged in lightning in the second week of October 2012. I called the service center no [protected] and they directed me to contact Michro Tech Palakkad on phone number[protected]. I contacted them and a service engineer was sent to my residence and he could not diagnose the problem and told that he is taking the board for repair. I contacted the service center after two weeks and they promised to set things right within a couple...

I am Sabyasachi Haldar staying in A-80, Sector-30, Noida, UP (Mobile No. [protected]). I have purchased an LG Refrigerator on 07/07/2011 (Model No. 308VE5- 290 Liter) from Pankaj Electronics of Mayur Vihar Phase-I, New Delhi. Immediately after purchasing there was a problem of cooling and I have registered a complaint on 17/07/2011 (Complaint No. RNA[protected]. Service Engineer came and adjusted the cooling knob only but there was no improvement....

I don't know whether you take this issue seriously or not but for me this is extremely serious. I bought a LG double door fridge on 32st july 2011 and now it is not working. I launched a complain RNA[protected] and
engineer came and told the fridge had leak and it has corrupted all the parts and it needs to be taken to workshop. Since my warrenty period of 1 yr is over there will be charges on each item.


I...

Assurance of Genuine OR Duplicate Product sold
Purchased a Micro oven model MC 2149BB, from L.G. SHOPPE , 70,G.T. Rd,Bhanga Pachil, ASANSOL,on 24.10.2011.After attending the cooking classes organized by LG my wife started the oven.
The oven worked fine for a month. On 25th. Dec. she prepared the mixture for a cake the oven did not operate. Service center was ( via the Shoppe) informed & attended it after 2 days. They came...