LG Electronics — no reply by customer care

 
11 Reviews
India
 amit d
I own a LG convection Micro Wave. I have sent various mails to the company's customer care asking for the receipe book and manual of the product. Despite having read the mails (read receipt received), they have till date not sent me the same.
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VERY POOR AFTER SALES SERVICE. I HAVE GIVEN COMPLAINT ON PHONE TO L G SERVICE CENTRE ON 22ND OCT. 2007, SINCE THAT MY COMPLAINT HAS NOT BEEN ATTENDED
SIR
I perchased LG RD8000 CDMA mobile phone from a web world for rs 10,800.But nosoft ware provided down loading in Pc.Service center cheated me by selling blank CD saying its soft ware for my mobile.It happend thrice. Two day back my Phone completely dead ihave given my phone for repair and entire data was erased..WORLD WORST COMPANY AND SERVICE.My hard earned money is drowned LG septic tank..M.V.Shekhar visakhapatnam..CELLNO [protected]
VERY POOR SERVICE AT VISAKHAPATNAM MY LG MOBILE RD 8000 COSTS 10800 MY HARDEARNED MONY GONE IN LG,S SEPTIC TANK
Sir,
i am facing problem with my hand set LG Rd6600 which is camera not on only message reflect camera being ready.
sir,
i have purchased this mobile as on 31.03.09 at digvijay comunication ahmedabad after one month 1st problem was with my mobile is auto music play, auto phone book no.'s edit and dial then after i visited your service centre which is located in Judge bunglow road ahmedabad. that day problem was solved but during the fitting they did not fit one body screw and returned the mobile. in only last 2 to 3 month i have facing three times problem so please look at the matter and replaced the defective piece otherwise i will definitely go through consumer forum.
pl reply soon for action.
Sir,
i am facing problem with my hand set LG Rd6600 which is camera not on only message reflect camera being ready.
sir,
i have purchased this mobile as on 31.03.09 at digvijay comunication ahmedabad after one month 1st problem was with my mobile is auto music play, auto phone book no.'s edit and dial then after i visited your service centre which is located in Judge bunglow road ahmedabad. that day problem was solved but during the fitting they diid not fit one body screw and returned the mobile.

My mobile no is [protected]
Sir,

I have purchased new mobile LG- RD3510 of Rs. 970. Now water damage happen on my mobile so i go to LG Mobile Customer care(Bodakdev, Ahmd). and give them for repairing. After two day when go there they told me following charges for repair.
PCB- 1200
LCD - 375
+ extra tax.
So repair total is around 1600. This is only repair cost of water damage. If i just include battery, charger and body then may be total cost of mobile will reach 2500.
New mobile is of rs 970 and All part repair cost 2500. Is it not interesting?

I cant understand this LG mechanism. How this possible . This is really nonsense things.

Thanks,
Ranchhod
sir,
I am praveen kumar from vizag i am facing problem with my handset model number is KF 750 which is front panel is not working properly.
This mobile i got a gift from my dad sended me from states .Currentely i cannot provide details of this mobile .
But this model launches last 6 monthes back only they provided the warrenty for one year.I purchased this mobile on feb last weak and last 2 monthes back also i suffered the same problem.
i gave to your service center they told me that it delivers with in 2 days .
after that without customer intimation the circuit has sent to your head office latter on after 20 days they deliverd my mobile .Again i am facing same problem, incase i[censored] want to provide a free service provide me otherwise give me reply what can i do i will do it.i am waiting for ur reply.


thanking you sir,
regards,
praveen kumar,
[protected].
sir my mobile number [protected], , mobile model kp199, , please call me
Very Poor support related to spare part. Suddently stop any produce without alternate spare availity in the market. You indirectly force to not to buy mobile.
I have purchased a new LG mobile on 31.10.10 from Universal, and after 10 days use i could analyze that the signal reception is very very poor and incoming calls are effected very much. Beauty is the phone shows full signal strength, but the call is diverted to voicemail. I have sent E-mail to customer care thrice, but to my surprise inspite of customer complaint mail, LG has not bothered to reply for the mail. The E-mail ID to which i have sent mail is [protected]@lgindia.com. - vivek bomb - [protected]

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    LG Electronics - no reply by customer care