[Resolved]  LG - Front Loading Washing Machine — front door not closing/locking

It's been almost 10 days since lodging of complaint for the LG FRONT LOADING washing machine door not locking causing the machine not functioning. Initially the service engineer did not come for days together.After pursuing with the authorised service centre the company sent an old spare part which ofcourse did not rectify the fault. Is this kind of after sales service this company is providing ? Should cosumers buy this kind of stuff ? Is this value for money spent a consumer ought to recieve ? I will not recommend anybody to buy this machine.
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Aug 14, 2020
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LG- FRONT LOADING WASHING MACHINE — W8C92000171- complaint no .. dated 20th sept 08

i would like to register a complaint against poor service of LG ...its been 3 weeks that i registered my comaplaint ...the technician said that motor of the washing machine needed to be replaced. meanwhile there was no feed back from LG SERVICE CENTRE AS TO HOW LONG ITwould take to attend my complaint.After several phone calls from my side i was told that motor was lying inthe godown as an when it come to our service centre we would get it fixed. I AM staying at vadsar which is about 20 kms from ahmedbad. This is not the first timethat i am facing the problem with poor LG service, in the past too in aplce like hydrabad it took 26 days for LG to attend my complaint. i would like someone to help me as i have given up and convinced not to buy any LG prodcut now on wards.
THERE appears to be no reaction from LG or similar complaints from IFB etc. Unless these comments
are automatically forwarded to respective companywebsites, such complaints oninternet will have no effect. Further complainants should quote a reference number for convenience of all.

Actually i wanted to buy a washing machine but find similar lacksidical attitude of every supplier. Maybe
National Consumers' Commission should make it obligatory for all manufacturers and suppliers to have a part of their website set apart for complaints.
my complaitn no.HFL8CC00069 at Fatimanagar Service ceter, PUNE, M.S (INDIA)dated[protected] three month ago my washing machine is front loaded 5.5 kg cost 20000 only for small part my machine is in scrab, service ceter owner Mr, .Rahav tell me when part come we will call For one part it take 3 month where is LG in anciant INDIA, who will solve this problem. have this process for service center they can't provide small part,

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