Comments
LG washing Machine 7012 EN — Warranty obligation fulfillment
Washing machine purchased on 21.5.2004 & had extended warrant provided on the motor.Washing machine stopped functioning as drain water stopped going out.
On complaint, service representative arrived & declared the drain motor to be replace on charge basis.
Service provider was not ready to listen that the motor was covered with extended warrantee & charged Rs 1360.00 for the job done today : 11.10.2007
Receipt Number THN / 12079 dtd 11.10.2007
I feel to have been cheated & had to shell out the money under compulsion as they refused to entertain the job under warrantee.
Certificate of extended warrantee of 3 add years was shown to service mechanic but to no use.
May I have the suitable reply ???
Rashmi Jain
LG Dealer - Bangalore (Viveks) — Pathetic customer service
I bought LG DYNAMITE KG200 mobile.a mobile wih RS5000 above doesn't have even infrared.worst pieces in market of other company have infrared atleast below this price.i can't ge installaion cd from market to install my mobile to start interne from mobile on pc.please reply and send CDLG mobile B2050 — destination user is unable to listen my voice
Dear sir,i have taken your mobile in last 19 th of dec 2006 .
its still in warranty but i am facing lot of problem with it.
like early my phone is not responding like
1.
Destination user is unable to listen me but i am getting them
2. now another problem arises it is not switching on.
i have gone through the service center in jamshedpur as i am in jamshedpur.
your auth service center tirupati teletech .
but they say your mobile board will bechange that cost 2200/- rs
so u tell me if it isin warranty why r u not giving support to it.
my mob. no is-
[protected]
s no- 611PNM717863
imei[protected]
model- B 2050
LG KG200 Dynamite — Hang regularly from five months
sir,i have taken LG KG200 Dynamite mobile handset on 27 Nov 2006 .
its still in warranty period but i am facing a problem with it.
My handset is hanging regularly. I am facing this problem from five months.
i have gone through all the service centeres in jabalpur as i live in jabalpur. They are not responding well. Please solve my problem as early as possivle.
my mob. no is-
[protected]
model- LG KG200 Dynamite
Address:
Prashant Chaturvedi
C/O Shri Ram Tiwari
186, Chandan Colony,
Ranjhi, Jabalpiur(M.P.)-482005
LG Electronics — POOR CUSTOMER SERVICE
16/10/2007The Managing Director
LOTUS
13,Sneh Nagar main Road
Indore.
Poor Services provided by Your Navneet Darshan Show room.
I Sanjay Mehta has purchased LG Washing Machine ( Fully Automatic) Rs 21000/- from your Navneet Darshan Showroom in the month of August 2007.
On date of purchase we have asked for STAND on which machine can be kept but till date the same has not been delivered.
We have contacted at your showroom Navneet Darshan number of time personally and on telephone but till date the same is not delivered though we are ready to bear the cost of STAND.
Secondly the demonstrating Engineer has not demonstrated the functionality of Machine properly for that also we had made number of request but things are not resolve.
In view of the above I am compel to write to you and to the company for quick solution and for early response.
Thanking you Sanjay Mehta
312, SEVA SARDAR NAGAR
Behind Geeta Bhawan Indore
TNO [protected] ,[protected]
( Sanjay Mehta)
LG Dealer - Bangalore (Viveks) — Pathetic customer service!
Hi ,I've LG T.V, DVD Player and Brand New Reffregerater .
T.V and DVD is not working b'coz .T.V. is 5 year old and DVD 1 year old. Reffregerater is working find. b'coz its 1 month old
can pls help me for this..
LG / xnote - 223QA2 — matter of unfortunates
dear sir/madame.greetings.i donot want to influenced your esteemed organisation but
unfortunately i am in some doubt whether it will progress or not..I
filled my registration form on 1 april 2007 for tata indicom card
with lg xnote but till today i have not got any query or any mail in
my inbox instead of sending 5 mail since that time and also not
supposing a reply for this too.please aproch me so i will also become
a customer of yours who deliever the right thoughts for you
organisation.
Thankyou
mob no-[protected]
LG DVD 9481 — repairng for lg dvd 9481
dear sir wee lonch thiss dvd complent be 4 75 days but no one can supported us when we call to custmer care all time they give us new complent number .we lonch this complent by name mohan balasaheb thorat at nimgav mhalungi tal. shirur dist pune phone number is [protected] my phone number is [protected]
we get complent number r b-0103855,c-0303309&b-2000310
but no one can come to repair that dvd
plz do some thing in this matter
worm regard
ajit l. mule
LG 7130 — Wrong deduction of 30/- Rs.
I had recharged my voucher on 17/1/2008 but very next day reliance company deduct 30/- Rs. for usage of reliance world as a matter of fact my mobile LCD screen is faulty and not in operation for six months so there is not point in deduction of money.So kindly look into this matter and try to resolve it as early as possible.
Please note that i have registered two complainta to this effect details as per below.
Complaint No : 62256870 Date : 18/1/2008
Complaint No : 62908862 Date : 30/1/2008
L.G. T.V — COLOR BATCHES
COLOR BATCHES Dear sir,
I have a LG Golden Eye Model TV. Now it was a problem, I informed your customer service one month back but thay are said every time we will send a person tommorrow, but till now they not send a person. I am day to day ring to your customer service person (Mr.Subramani) his not giving a proper responce. so please arrange your person to send. My complient no is.11104452 Thanking you Place: Chennai, Avadi, Tamilnadu
I have a LG Golden Eye Model TV. Now it was a problem, I informed your customer service one month back but thay are said every time we will send a person tommorrow, but till now they not send a person. I am day to day ring to your customer service person (Mr.Subramani) his not giving a proper responce. so please arrange your person to send. My complient no is.11104452 Thanking you Place: Chennai, Avadi, Tamilnadu
LG / Refridere — worst service
i have an lg refrigerator which stopped working on 13-1-08.informed the service center and they sent their engineer on 14-1-08 who checked the fridge , told problem is in cable plug and it has to be replaced told me to pay 225/rs as his service charges which i denied saying work is incomplete . he insisted that he has to show the bill then only he get replacement cord so i payed him.he told by next day it will be replaced but didn't turn up . later phone call came from service center saying it would take 2days as cable is out of stock. after repeated contacts another engineer turned up on 21-1-08,by the time all perishable items got spoilt including medicines .he again checked and told that there is no problem in cable but the problem was in wall socket. he put the plug in another point and it started to work. because of[censored]ntrained service engeneior i lost medicenes worth 1000/rs ,the time and the damage to cablewhile checking and the services charges which i payed .ilearnt that better to call local mechenic then the lg sevice providers. i have read so many such posts about poor customer service, after sales service, replacing defective gadgets etc. of almost all brands like LG, Samsung etc. looks like there is nothing wrong with all these brands but something terribly wrong with the persons working for these brands in India. i think these kinds of problems do not happen abroad.
sir,
i am mahantesh from karnatak dist:- belgaum tal:- chikodi i gave complet for my17 inc LCD moniter is not working properly please help me warranty period is not expired and one year remeinig.
thanking you,
yours fathfully
Mahantesh
i am mahantesh from karnatak dist:- belgaum tal:- chikodi i gave complet for my17 inc LCD moniter is not working properly please help me warranty period is not expired and one year remeinig.
thanking you,
yours fathfully
Mahantesh
LG Mobile Model No.dynamite 300 — COMLAINT REGARDING REPARE DONE AT AUTHORISED SERVICE CENTRE OF LG MOBILE AT JALGAON MS.
I HAVE PURCHASED LG DYNAMITE 300 MOBILE FROM MAHADEO AGENCIES.JALGAON ON CASH MEMO NO.1070, MY MOBILE GOT SWITCHED OFF AUTOMATICALLY.SO IGIVEN MY MOBILE AT TELUS AUTHORISED SERVICE CENTRE AT JALGAON, MY MOBILE WAS UNDRE WARRANTY PERIOD, BUT BEFORE REPARE MY MOBILE SCREEN TEXTURE WASE WHITE, AND ITS GEOGRAPHICAL POSITION WAS ALSO DISPLAYED, AND ITS WELLCOMING NOTE WAS ALSO DISPLAYED IN ITS SCREEN BUT AFTER REPARE ITS SCREEN GOT BLACK AND WELCOMINGNOTE AND GEOGRAPHICAL POSITION GOT VANISHED, THE OWNER OF THE CENTRE TOLD THAT THE SOFTWARE OF THE MOBILE GOT CHANGED BUT THE BEAUTY OF MY MOBILE FINISHED DUE TO IT.PLEASE HELP ME TO MAKE MY MOBILE AS BEFORE.LG - 190 Liters / Fridge — Not done in time
Dear SirOn 01.02.08 we purchased a LG 190 liters Moon light Silver colour fridge from Victor & co,
On fixing the fridge we found there was lot of noise, we atonce informed the customer care
And got a complaint no : 20604207 dated 06.02.08, later called Mr. Mohan and he informed me that in 10 days exchange will be done ...?
But since nothing happened till 25.02.08 we called Ms Jenci - Anna Nagar & she informed me that in 02 - 03 days we will receive from the vendour
On 02.03.08 we received a fridge from reddington Distributers - To our shock it was atotal different model and different colour
When called upon Mr Prabu of Reddington Distributers he was very rude & informed me that that model was not available - agreed to pay back the cash
Today we have purchased a Ken Star - 200 liters fridge with all SATISFACTION
Request you to look into this - & revert
As no Customers - No bussiness - Pls understand
LG Refrigderator185L — No Cooling
I live in Navi Mumbai and bought a LG Fridge from the local dealer last month. The Fridge did not work properly from day1.I made a complain to the dealer and send a mechanic who just checked the fridge for 2 mins.and said that by setting the temperature to maximum there will be cooling but after 10 days there was still no change.We again made a complain to the dealer who in turn send a different again this who said that there is problem with the Fridge itself.Now the dealer is saying that he has still speak with the mechanic.In this day and age of mobile phones and computers internet the dealer has not been abable to speak with mechanic in last 24 hrs.
God help us with this irresponsible company and dealers who look only for personal profit and no after sales service.
LG/29 " CTV — Service complaint not getting resolved since 28th Mar 2008
I had a picture problem with my 29" LG CTV. So i logged a complaint with LG helpline[protected] on 28th Mar 2008. I was given a complaint No- W8C32805235. Inspite of daily follow ups with service centre & helpline, No service technician visited my home till 4th Apr. On 4th Apr they took some component form my TV & promised me of rectifying in 2 days. I am still waiting for them to visit. In between i have spoken with LG people, their service franchisee their help line & every day they tell me it will be done tommorow. My emails to LG have gone unanswered. If LG cannot resolve a customer complaint in 18 days they cannot claim to have the best service network & lots of happy customers. Any customer buying a LG product will regret later, due to the irresponsible approach of LG employees & their franchiseesLG Airconditioner — Defective product
company assures of its Quality product, but since I am using its AC I have spended around Rs 6000 on it as there is a lekage of gas problem which happens after every 2-3 months.I can only say that its a popular Brand, expensive but not of good Quality.61%
Complaints
7060
Pending
0
Resolved
4007
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
LG Reliance — recharge card is not valued is giving
our reacharge card no is [protected]is this is card is not used is giving information.
Kindly set this our phone number [protected].