Life Insurance Corporation of India [LIC] Complaints & Reviews

mujhe apni lic policy ki sb claim return ka cheque nahi prapt ho pa raha hai aur officers dwara galat tarike se baat ki ja rahi hai

I had applied for premium payment through ECS of all four policies & same confiremd by LIC office. They had implemented three policies and left one. It is fault of LIC Branch.
At last I had paid through cheque payment alongwith interest of six months. The policies are as under

Policy No Payment Mode Premium ECS Implemented
[protected] Half Yearly March / Sept NO

[protected] Half Yearly May/Nov Yes

[protected] Half Yearly May/Nov Yes

[protected] Half Yearly Jul/Jan Yes

Further, i am following with LIC branch No. 117 through email and no response till date.

TO,
LIC HOUSING FINANCE

SIR,

I RENU KHANDELWAL OF AJMER (RAJASTHAN) SANCTION A LOAN OF RS. 15, 00, 000.00 THROUGH FILE NO. 511207 DATED 19.05.2008 THROUGH AENT MR. SURESH DALWAL OF YOUR COMPANY BUT AFTER REMINDING SEVERAL TIMES HE WAS NOT ABLE TO GIVE US THE PAPER FORMALITIES TO BE FULFILED FOR DISBURSEMENT OF LOAN AND HENCE THE LOAN TIME PERIOD EXPIRED AND AGAIN THE FILE WAS RESANCTIONED ON DATED 20.02.2009 FILE NO. 512282 AND AGAIN MR. SURESH DALWAL IS NOT RESPONDING GIVING FAKE EXCUESES REGARDING PAPER FORMALITIES (TPA) FOR THE ABOVE FORMALATIES HE HAS ALSO TAKEN RS. 10, 000.00 FROM US.

SO KINDLY LET US NO STRAIGHT FORWARD THAT LIC HOUSING FINANCE IS INTERESTED FOR DISBURSMENTED OR NOT IF INTERESTED THEN CUSTOMER SHOULD GET PROPER AND PROMPT RESPONSE.

THANKING YOU

RENU KHANDELWAL
52, KHANDELWAL SADAN, USRI GATE,
AJMER - 305 001 (RAJASTHAN)

MOBILE NO.[protected]

It is to inform you that I undersigned many time approached to your office through many letters, but no reply received from your side. I again inform to you that I had been issued Jeewan Sathi (Double cover joint life plan) which policy No. is[protected] DOC-28/12/04 Under Plan and Term 89/15 for Rs. 1, 00, 000/- from your office and its quarterly premium i.e. Rs.2, 011/- is being paid by me upto 03/2007. Due to some financial problem, I could not be deposited quarterly premium payment on due date. Now, I also many times try to deposit my premium but the said policy number not yet be operated.

Now, I intend to deposit my quarterly premium payment from 06/2007 to till date. You are requested to kindly send the Premium Intimation Letter from your office alongwith status report of my Policy No[protected] to my undersigned address at the earliest to deposit my LIC premium accordingly.

Your kind co-operation in this regard will highly be appreciated, please.

My Present Address

No.[protected] Constable Satbir Singh
Satbir Singh
SHQ BSF Baramulla
C/O 56 APO

sir,
my LIC[protected] has been transfered from ranikhet to PROVIDENT FUND OFFICE, BHAVISHYA NIDHI BHAVAN, 28, WAZIRPUR INDUSTRIAL AREA, DELHI-110052 so i want to just confirm it that it is by wazirpur or not.so can you please confirm it to my gmail id i.e,

mahra.[protected]@gmail.com
or
mahra.[protected]@yahoo.com
it is very urgent so please reply fast.

Hi sir,
I have paid LIC premium online through the portal http.www.licindia.com for year[protected] on dated 25 April 2009. The amount was debited from my HDFC account but didnt get the reciept through Online of lic site licindia.com .
I tried “View Pay Premium Online – Receipts” option but there also it is not showing the receipt of policy


Transaction id is[protected] and the date is 25 April 2009.
Narration:MHDF[protected]-LIC OF INDIA

The detail of LIC policy's are given below :
LIC Policy Number :[protected]
Amount : 6, 506.00
LIC Policy Number :[protected]
Amount : 9, 687.00
Total amount:Rs 16, 193.00


Please take this as urgently and needfully.

Thanks & Regards,
kishore.g

REFER POLICY NO[protected]TH MARCH 1993 ISSUED BY LIC 956 BRANCH, 50/A AUNDH ROAD, KIRKEE, PUNE.

DEAR SIR,

I HAVE NOT RECEIVED BONUS OF RS 20, 000/- WHICH WAS DUE TO ME ON 10 TH OF MARCH 2008. MAY I REQUEST YOU TO SEND THE CHEQUE AT THE FOLLOWING ADDRESS :-

MRS SUJATA MISHRA
C/O COL SC MISHRA
STATION CELL, HQ MB AREA
JABALPUR (MP) - 482001

THANKING YOU

Date:- 26th April, 2009

S. MANJIT SINGH 136, North Idgah Colony,
Agra - 282 010 (U.P.) Cell. No. +[protected] Ph. No.[protected]

TO,
THE REGIONAL MANAGER
CHIEF REGIONAL MANAGER DEPARTMENT
LIFE INSURANCE CORPORATION OF INDIA
NORTH CENTRAL ZONAL OFFICE
16/98, M.G. ROAD
KANPUR (U.P.)

Ref : Our Policy No. 58766310 Infavour of S. Manjit Singh R/o 136, North Idgah Colony,
Agra - 282 010 from Dholpur House, M.G. Road, Agra- 282 001 (Branch Code: 265)

Sub: An Application for Revival the Policy No. 58766310 Amount Rs. 50, 000 Yearly
Premium Installment For Rs. 692.50 date of Issue 15th July, 1981 to 14th July, 2008
Infavour of S. Manjit Singh R/o 136, North Idgah Colony, Agra - 282 010

Respected Sir,

As per above, you are kindly requested to Revive the Policy as Mentioned Address.

(1) As per Current Status of above Policy since 2002 we could not deposit the annual premium of this policy by mistake & Communication gap to deposit the Yearly Premium
Installment. When the Yearly Premium Installment is 692.50 Only

(2) The Original Policy Bond in Your Dholpur House Branch as a Mortgage under the request for loan on above Policy Ready reference of Our Letter Dt. 18th Nov, 1999 &
Recd by your Office dt. 26th Nov, 1999.(A Xerox Copy of Letter, Premium renewal
Receipt for Rs. 727.50 (Premium Amount 692.50+ 35.00 is Including Late fees) Dt. 30th March, 1999 enclosed herewith )

(3) Our (Three) 3 Previous Policies was running before asper above policy & (3) Three Policies was running afterwards infavour of S. Manjit Singh Which are Up to Date get the Full final & assured amount & Detail as Follows:-

S. No. Policy No. Assured Amount Terms Maturity Date
1 26736852 20, 000.00 75-20 [protected]
2 46298186 20, 000.00 75-20 [protected]
3 46308296 25, 000.00 14-20 [protected]
4 58814201 10, 000.00 75-20 [protected]
5 58815664 30, 000.00 75-20 [protected]
6 58815665 25, 000.00 76-25 [protected]

4) As Per Current Status of Mentioned Policy Dt. 23rd Jan, 2009, There is No. Payment history for this policy & the Second one Dt. 23rd April, 2009, there is Claim / surrender history record is amount payable for Rs. 10, 677.00. Deduction Amount for Rs. 12, 663.00. It is to Inform you that we could not get amount till date from LIC of India, Branch Code :- 265, Dholpur House, Agra. (Xerox Copy of Both Current Status enclosed herewith for your ready reference.)

You are Kindly requested to please revive our above mentioned Policy & We are ready to pay the Up to Date amount with Interest (Premium Amount + Loan Amount with Interest ) as Per LIC Norms / Terms & Condition.

Hope you will Consider Our Application, an early action shall be highly appreciated.

With regards

Thanking You
Yours Sincerely
MANJIT SINGH

ENCLOSED : 3 (Three) Scanned Copies.

On 14.1.04 I have started the Jeewan Suraksha Policy (Option one time maturity payment) at LIC Branch Dalli-Rajhara (Dt-Durg, Chhattisgarh) . at the age of 45 yrs. As per the terms at the age of 50 yrs the policy will be matured and one time maturity will be paid to me. The policy have been matured on 13.1.09. The documents has been submitted at the above said LIC branch. The one time option has already been mentioned in the policy; whereas after submitting documents the branch is expressing that the option form is to be submitted again and the form is not available at the branch, which is supposed to reach from Bhopal Regional Office.

I am lossing the interest on Rs. 50000/- + interest / Bonus since 13.1.09.

Kindly look into the matter immediately so that my mental agony be reduced.

Sir,

I am very much interested in paying my LIC premiums online. But when i searched on LIC website and on google, i found that payment of premiums can't be made thru credit cards.

In todays hi-tech world, LIC must offer the facility to their customer of making payment of LIC premiums with help of credit cards. These will increase the customer convinience and will definitely save time and money of customer.br...

I want to knowthe LIC POLICY PAYMENT DETAILS. My Policy No. is[protected]. Now I want to know how much Ipaid and how much is remaining.

Dear Sir

I have bought a life insurance policy from Reliance is 13714040 the policy no. upon recieveing the policy i found that the policy is different that means the policy which reliance agent told me was different i.e, the policy which i wanted was about one time premium payemnt but the policy which i got is just normal policy and every year payment.

I logged a complaint to reliance and [protected] is the complaint no. but no action have been taken it has been already 19 days and everytime i hjave been told to call after 2-3 days.

My 75000 rupees have been blocked and i have been cheated by reliance and their advisor.

Would request you to please help me in this regard

regards
Gaurav Kataria
A victim

I Praveen N Puri had applied for home loan of 20 lacs on 2nd of April2009. As per the information provided by your agent(so called marketing channel) we provided all the necssary documents.
1. In my case i am applicant and my wife coapplicant .
2. My wife works for afirm which is properiotorship firm.
3. Your agent said that loan will get sanctioned within 8 days and did not give satisfactory answers till 22 April09 giving assurance that loan is almost sanctioned you go ahead with agreement and told the builder same.
4. In meantime i had to go to USA on project so i approached LIC housing finance office (swargate) to ask what is the status.
5. Answer given : submit annual report your file will be sanctioned, also in meanwhile prepare power of attorney in wife's name.
6. believing in good name of LIC ( so called) we did so.

Today on 22 April09 they say we do not sanction loan to propreitorship firm employees.

Now after deducting the money Rs.1124/- frm our account they say that co applicants loan cannot be sanctioned.

My question is Whose mistake is this? and who is going to suffer ?Shouldn't they inform people that if they are working in properietorship firm they cannot apply.

In LICHFL commitments they write(for your refernce)

2.4 To deal quickly & sympathetically with things that go wrong by –

Correcting mistakes promptly & canceling any Charges applied due to our mistake.
a. Handling Customers’ Complaints promptly.
b. Telling Customers how to take their Complaint forward if they are still not satisfied.
c. Providing suitable alternative avenues to alleviate problems arising out of Technological failures.
I want answer to all my queries and all the time, money lost because of LICHFL.

Kindly revert back as soon as possible or else we need to approach proper channels for the same.


Regards,

Praveen Puri
#[protected]

I am having a problem regarding my Life Insurance policy no.[protected] in Max New York Life Insurance. When the employee of the company came to me she said I have to pay the premium for three years only and after that the premium amount will be adjusted with the bonus of the product and I would have to pay nothing after that. But now four years has passed and till now I am paying the premium.

Now they say that I have to pay the premium till 11 years and if I miss any, the policy will be lapsed.

I asked to surrender the policy but they are refunding me a negligible amount as compared to what I have paid. I am helpless and compelled to continue with this fraud kind of policy.

I am a housewife and my husband is serving in I.O.C. we have no additional source of income, and when we see people like this we feel very disheartened. We feel there is everybody wants to cheat, we can not trust the words. This is beyond our paying capacity but we have to carry on with this.

I have nothing in written, there were many the promises but not on papers.

Hi,

I am existing customer of LICHFL. I am paying my housng loan EMI regularly from more than one year. During application process I have given them my current address for any further communication and they have promised that any change in interest rate will be communicated to me by postal mail but till now I have never received any communication from them about change in interest rate. To enquire about the current interest rate I called the branch office (Indra Nagar, Bangalore) several times but no one responds. I have even gone to the branch office to check for correctness of my correspondance address and verified that it is correct (I have done this work more than 5 months before) but have never received and communication on interest rate change. In this course of time LICFHL has increased/decreased interest rate 4 to 5 times. It is known fact that LICFHL does not disclose the current interest rate on its official website so it is very difficult for existing customer to know the applicable interest rate. In this regard I have sent email to the regional office as well as to branch office but I have never heard back from them. Can anyone provide me the ombudsperson details for LICHFL so that I can raise my concern.

Thanks and regards,
Patil

Dear sir,
POLICY NO.[protected]
PREMIUM NOT CREDITED IN THE POLICY
RECEIPT NO. 00347775 DT.18/12/2006

I have deposited on 18.12.2006 annual premium in respect of the above policy at CAB Hazaribag . But it was not credited to my policy. My policy stands at Bhagalpur Branch -1. Now Bhagalpur Branch advised me to go to CAB Hazaribag Branch and obtain premium history duly signed by Branch Manager. At present I am at Ranchi and it is not possible for me to go to Hazaribag to obtain the certificate.

You are, therefore, requested to take up my case and do something so that the premium can be deposited in my policy.

Thanking you.

Yours faithfully
Shambhoo Nath Verma
302, Birendra Sudha Apartment
Burdwan Compound, Lalpur
Ranchi-834001
Jharkhand
email address- [protected]@rediffmail.com
The 20th April, 2009

To
The Branch Manager
Life Insurance Corporation of India
Rajkot.

Dear Sir,

Sub: - Non Receipt of Original LIC Policy bearing the no:[protected] reg.

I have taken one Mutual fund Growth type LIC policy bearing the no:[protected] from your Branch. The policy was given back through the concern agent code :- 0054281D for correcting the nominee name and change in address. But till date I have not received back the policy from your end. Already I have paid two premiums, kindly take necessary action for sending me the policy incorporating the necessary corrections.

Nominee Name
A.Renuka

Present Address:-
14F, Sector – 23,
West Residency,
Reliance Greens Township
Mothikhavadi,
Jamnagar – 361140
Gujarat State

Thanking You

Yours truly,
S.Ashok Kumar

Dear Sir,

I am maintaining two policy with Lic of India Belgaum branch with regularly paying the premium for the policy No.[protected] for Rs.1546/- & No.[protected] for Rs.492/- and paid premium for the due Feb - 09 by cheque but cheque is returned back for the non signature of the payee.
I would like to ask, while accepted the premium they should check the cheque that is in proper way or not but the same is returned to me with a fine of of Rs.170/-.for the same cheque bank charged me Rs.80/-, is the my fault that i paid in cheque it is there duty to check the cheque or cash before accepting is it in a proper way or not.
please advice me for the same.

I TOOK A LOAN OF 6LAKHS FROM LICHFL(acct no[protected] IN YEAR 2006 WITH FLOATING INTEREST RATE OF 7.50%. ONLY FOR 3MONTHS I WAS GIVEN THIS INTEREST RATE, AFTER THAT EVERY 3MONTHS IT KEPT INCREASING AND I PAID A INTEREST RATE OF 11.50% FOR MAR09 NOW. ITS VERY SURPRISING/FATEFULL TO SEE THAT HOUSING LOAN COMPANIES GET THERE CUSTOMER SHOWING A VERY LOW INTEREST RATES AND AFTER THAT WHEN THEY GET A CUSTOMER THEY KEEP ON INCREASING THE INTEREST RATES.

ALSO THE PROCEDURE OF CALCULATION OF EMI IS VERY HARD I.E THEY TAKE ALMOST ALL THE EMI TOWARDS INTEREST AND ONLY 2% TOWARDS PREMIUM AMOUNT, WHICH IS VERY UNFAIR. IF I AM PAYING EMI OF 5, 600 THEN THE INTEREST IS 5200 AND 400 IS MY PRINCIPAL DEDUCTION. IF WE CALCULATE THIS SAME THING FOR YEAR IT COMES 62400 AND PRINCIPAL DEDUCTION COMES TO 4800. ISN'T THIS UNFAIR?

AT PRESENT I AM THINKING TO SETTLE MY LOAN IMMEDIATLY AT ANY COST, BECAUSE I HAVE MY OWN FAMILY EXPENSES ETC. IS THERE ANY OPTION WHERE IF I CAN BE CONSIDERED FOR SOME CONCESSION/RELAXSATION ON MY PRINCIPAL AMOUNT IF I AM WILLING TO CLEAR MY HOME LOAN IMMEDIATLY.

I am a policy holder of LIC of India and presently holding 4 policies. I am a resident of Muzaffarpur, Bihar and all the policy are maintained at Muzaffarpur Branch. Presently I am working in SBI Lonavla Branch as Branch Manager. In the month of March I gave money to a local agent of Lonavla branch for depositing the policy amount of my and my wife policy. My wife's policy no. is[protected] and the same is also maintained at Muzaffarpur Branch. I have clearly mentioned the policy no., name and the premium amount for payment. However due to negligence of LIC Lonavla, branch they deposited the money against policy no.[protected] of some Raj Kumar Singh. When I noticed the mistake, I requested the branch to rectify it. However despite elapse of more than 20 days the matter is still pending and no proper reply is being given by the branch.