Life Insurance Corporation of India [LIC] Complaints & Reviews

Hello Sir/Madam,
I m very disappoint with ur recovery department person Mr Vaibhav who is not having the decent way of talking, we have made late payment which we know it very well but in front of that late payment we have done the advance payment for next 3 months and my next due date is 10/10/2009.
I only concern is without taking proper inquiry about the payment is done or no, Mr vaibhav was shouting as if he had to pay our loan from his pocket.let me tell u that if i m doing late payment lic is charging me penlty so that dont mean that he can talk how he wants
I[censored] guys will not take any action against this person i will see to it that i write one mail to the chairman.This was not the 1st time but this had happened more then 3-4 time which is very disappointing.
This really proves that u dont value the customer, and it was really worst experience and would never suggest anybody to take loan from LIC
Hope to get positive reply from you and will take strick action against mr vaibhav, if not then i have to take some big step


Regards
Mirat Bhadlawal

I HAD APPLIED FOR HOUSING LOAN WITH RELEVANT DOCUMENT SUBMITTED TO THEIR BRANCH OFFICE, LAJPAT NAGAR, DELHI IN MAY, 2009, BUT I DONOT WANT ANY LINK FROM LIC DUE TO MANY PROBLEMS WITH LIC HOUSING FINANCING. I HAVE READ ABOUT LIC HOUSING LOAN MISGUIDANCE. THEY WITHDRAWN RS.1103/- IN MY ACCOUNT.

BUT THEY SHOUL D HAVE TO RETURN MY PROCESSING FEES WITHOUT ANY DEDUCTING ANY AMOUNT

APPRECIATE IF YOU INTERFERE AND RESOLVE MY PROBLEM FOR REFUNDING MY PROCESSING FEES AMOUNTS.
THANKS.


SHIV KUMAR & MRS. ANJANA KUMAR
M.NO.[protected], [protected]

PLEASE HELP ME

Sir,
My father took loan in LIC housing Finance lmtd in 2003 and died in the year 2005.The loan was around 4 lakhs.When ever we go to the office they are telling that a letter should come frm Head office, only then we can sugest u.But now suddenly they are asking us to pay 6 lakhs. I dont understand want to do .So please can u suggest some idea.

Dear sir,

I am S.Ranjeet from chennai.I am working as a development officer in LIC.

(Branch-13, parrys). I lost my Nokia E71(Rs 20, 000) handset on saturday-20/6/2009. I have made a complaint at ponneri station on monday-22/6/2009.complaint no : 144 / 09.

Following is the information reg my lost mobile.

Name :S.Ranjeet.

Mobile no : [protected].

SIM status : I blocked my number.

Handset : Nokia E71 ( Rs.20, 000).

Purchased on : 22nd Oct, 2008 at univercell, spencer plaza, egmore, chennai.

IMEI number : [protected]

complaint : ponneri station on 22/6/2009(no : 144/09).
made at

present contact: [protected].
no

I kindly request you to find my mobile phone at the earliest.



Reg,

S.Ranjeet.

I have availed 2 homeloans from Pune camp Office which is located at Swargate. The Staff seems to be unprofessional from Top to Bottom.They purely work like a government office and behave rudely to the customers. Somehow they have a feeling that customer has a need so they can take them for granted.

I have several incidents with them and tried to write even the company seceratary but not even heard a call from any Senior authority.

Recently I have asked for a subsequent disbursement for a under construction property of mine. It is 13 days now and no news when i will get the cheque. I am being chased by the Builder but they guys are not bothered about that.

The manager Rajnikant Unniyal is outright rude and dictator kinf of peson who is not even botherd abt these things.

My bad luck I approached them...If I have been given a option to pay them without penality i would be more than happy to do it.

Dear All
I took the LIC policy on[protected] having number.[protected]Jivan Saral) from LIC office at Sayajigunj Vadodara through Agent but still date I am not receiving LIC Receipt and no responce from the LIC development officer. (Mr. Jignesh Bhatt-Mobile No.[protected]).
Development Officer Code: 0003533
Agent Code: 02636876
If need any information please free to ask.
My Mobile no. [protected].
Waiting for reply.

Regards
Pradip Variya

I was willing to purchase a policy Health Protection PLUS from LIC for which I contacted an agent Name Chandan Jha at Kamla nagar branch of LIC. But to my great surprise its more than 15 days I am not able to get any status of the Same.

First and foremost no details whatsoever was available about this policy on LIC website, while there were many hidden terms and conditions, even then when I tried to purchase this policy through agent, I got to know that everybody in the Branch was least concerened about this policy, as they themselves were in a mood not to sell this policy, since frequenct claims expected in this policy could be a headache for them.

I request LIC to tighten its employee/agents as this habbit of selling the policies more profitable to agents, will certainly put adverse affect future buisness of LIC>

Dear Sir,

I had applied a housing loan for Rs.400000/- on March'09 and I also paid the processing fees along with the all eligible documents for the same but till now I am not getting any reply from the LIC Housing Finance Department.

Because to apply a Housing Loan I have to submit a lots of documents and for it I already expense a some of money and the LIC Housing Finance Department also took a processing fees for it my question is that after taking the fees why they can't process the file and if they have no time to process the file then it is better to close the department because for them so much valuable time had been wasted by waiting for their reply.

I had submitted an application on form no 3750, for change of Nomination, as required also submitted the Original Policy Bond for change of Nomination details on 07.06.2008 and got the acknowledgement of the same, Now it is more than one year has passed but still I have not the same back after change of the nomination. Despite my no of visit to the branch it is being informed to me that the same had been dispatched at my address, but the same till date has not been received at my address.


Request you to please help me in getting my bonds for both the above mentioned policies.

Thanks & Regards

Neeraj Gupta
[protected]

policy number[protected] is in name of Deen dayal aggarwal. He took a loan on this policy from his PNB bank. The nominee under the policy was Kriti aggarwal ( His younger daughter). Now on 29 may 2008, Mr. Aggarwal died. We found out that the policy is with the bank. Bank asked to pay the loan. Now the bank loan has been paid and bank gave us letter that loan has been paid back fully. letter has been submitted to LIC branch 1121 on 9 March 2009 by hand. Reciept taken. I am here to complaint against the lic staff and agent which says that nominee wont get the money, rather all legal heirs will get it. This policy is Jeevan suraksha (Table number 122). Which says, it can not be assigned nor loan can taken on this. SO any assisnment or loan on this policy is against the terms of LIC policy so its VOID AB INITIO. we will go to consumer court against LIC, its agent, and bank for case o[censored]seless harassment and delay for the mistakes on part of LIC, BANK and its agent. Earlier made compliant vide complaint number 165886. whose resolution was provided that case will be decided in standing committe. May I know how many years after this case will get solved. Almost 1 year has been completed since death of Policy holder.

Dear Sir,

As i was paying my Quarterly payment for month of June bearing policy No[protected] on 3rd of June 09 via lic website, there was an error and the status was not updated to paid hence i tried once to make the payment.Later when i checked in my account the amount has been debited twice.I have contacted customer care and they confirmed within 4 working days the same will be reverted back but till date nothing has happened. Request your help in this regards.

Regards,
Wasim Azeez

i want to know the current status of the amount

I had submitted my Original Policy Bond with Form no. 3750 for change in nomination by speed post on 03.03.2009 at LIC Cantt Branch, Lucknow (0227). The said documents are deliverred at LIC branch on 06.03.2009 (I had the delivery acknowledgement from Indian Post). But i have not yet received my original policy bond returned till the date. I have mailed several time to lic in this regards but no action has been taken by the Branch till date.

Dear Sir/Madam,

Please send the status of my policy as soon as possible
policy no is[protected]

Thanks & Regards

Ankur Wadhwa

SIR,
PLEASE ISSUE MY USER ID AND PASSWORD TO SEE MY ULIP POLICES NO and STATUS:-
[protected] MARKET PLUS,
[protected] MONEY PLUS,
[protected] MAKET PLUS
AS WELL AS[protected] MONEY BACK POLICY
PLEASE SEND MY USER ID AND PASSWORD TO MY EMAIL ID amit.[protected]@yahoo.com

From: [protected]@yahoo.com <[protected]@yahoo.com>
Subject: Loan A/c 61038251 of Sunil Jacob: Atrocious Operations/Process Failure
To: [protected]@lichousing.com
Cc: [protected]@lichousing.com, [protected]@emiratesbank.com, [protected]@yahoo.co.in
Date: Friday, June 19, 2009, 8:03 PM

Hi,

I have a grievance which I am raising to you for your redressal – failing which I shall approach the consumer court for compensation.

The compensation I would seek would be twice the full cost of the property at market value – for mental agony and financial loss. Please go ahead and make necessary provisions in your books of account for the same.

I am an NRI who has gone in for a housing loan from your dubai office for the concorde manhattans project at electronic city. I was told at the time of taking the loan that the EMI would only start after the full loan amount is disbursed.

I have now received the following email from you after much follow up.

You have not informed us of your change in policy and subsequent decision to not release the payment to the builder.

The builder had demanded payment of the next tranche and we had accordingly authorized you to release of the next tranche of payment.

I am shocked to learn today that the payment to the builder has not yet been released.

I am attaching the email notice from my builder threatening cancellation of the sale agreement as a result of non-payment. This was sent couple of months ago – following which we got in touch with you and asked you to proceed with the payment.

Even at that time you failed to inform us of your policy change, instead you accepted the post dated cheques towards servicing of interest in advance and agreeing to release the payment. You have been adviced thrice so far to go ahead and release the payment and on all occassions you have agreed to do so, but failed.

I do not trust your systems to be able to maintain my loan with integrity and your ability to manage my loan account.

I demand an explanation for your atrocious neglect of duty and your confused state of process and operations and immediate release of the next tranche to the builder.

I would like you to correspond with me through this email id and also if you are to send any notices/letters please send them to the following address.



Sunil Jacob

Senior Manager Projects,
PO 2923
Dubai.




I am also informing you that my POA is now out of Bangalore and hence you are required to correspond with me directly. My POA would continue to represent me for all documentation or court appearances we would need to be present in.


Very frustrated customer of LIC Housing Finance

Sunil Jacob Loan account[protected] please check the loan number ( it was provided by yourselves - it could be wrong )

Enclosed : Mail from the builder :

Concorde Manhattan - Urgent Confirmation - - Search Results - Yahoo! MailYahoo!

Flag this messageConcorde Manhattan - Urgent Confirmation -Tuesday, April
28, 2009 6:00 PM

From: "vijay gv" <[protected]@concordegroup.co.in>Add sender to ContactsTo:
[protected]@yahoo.comCc: [protected]@concordegroup.co.in

Dear Mr.Sunil,

Please read the mail carefully

This mail is regarding the payments due from your end from a very long
time. We have sent you couple of mails, made couple of calls, sent demand
notes to your address and Banker (if bank Financed) but you have failed in
making the payment in spite of all this. Every time we get to hear a new
reason for delaying the payments. If you have any problem, please discuss
it with us.

We are planning to complete the project by next year April 2010. As you
all know very well, we are facing severe financial crunch and in this hour
of need we expect your support by making the payments in time. We have
been very liberal and also extended the time for making the payments. But
still the end result is you have not made the payment till date.

We are paying a monthly interest of Rs. 90, 00, 000/- (rupees Ninety Lakhs)
only towards interest on the project loan borrowed from a reputed
financial institution.

Apart from this we are also liable to make the payments to our contractors
and subcontractors in time so that our constructional activities don’t get
affected.

We agree that there is severe financial problem everywhere to every
individual. But we as a company cannot keep giving reasons for the delay
in construction, delay in making payment to our contractors, buying of
required raw materials etc, the list is endless.

In this crucial difficult times we definitely expect your full cooperation
without which we will not be able to deliver the project as agreed in the
latest meeting held on 11.04.2009.

Even if you ignore this mail, as per the agreement terms we will be forced
to terminate the mutually agreed contract and put the apartment on sale.
And as per the clauses of the agreement, we will deduct 20% of the total
amount paid plus collect the interest component on the outstanding amount
and refund the amount back to you once entire sale process is completed.

Your Total Outstanding is – Rs 343689

You can come to our office and have a discussion with us for any of
your queries related to your apartment or payments. Once again we request
you to read this mail fully and acknowledge the same.

For further details do feel free to call
Vijay G.V.
Team Leader - Marketing
[protected] / [protected]
Concorde Group
http://concordegv.webs.com/
# 46 /A, 1st Main Road,
Sarakki Industrial Layout,
JP Nagar, 3rd Phase,
Near Mini Forest, Next to Park View Hotel,
Bangalore - 560076
Karnataka State
India Country.

This e-mail message may contain confidential, proprietary or legally
privileged information. It should not be used by anyone who is not the
original intended recipient. If you have erroneously received this
message, please delete it immediately and notify the sender



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Hi Sir,

Below are the mails received from LIC as well as IOB regarding the 2 chques due for SB in the yr 2003 and 2008.
The details of the policy are mentioned below in this mail.
They have promised me to get back with the reply but to no effect.
I am not being able to trace the cheque which the LIC claims that they have sent it.
The IOB is checking the same as per the mail below, but am anxioisly waiting for their reply.
I will be grateful to get the required help from you to enable me to know the whereabouts of the cheque.

Thanks & Regards,
Manisha A Lala
mob # [protected]





We acknowledge the receipt of your E Mail dated 11.6.09. We have reminded our Mumbai II Regional Office and Pune Branch for necessary action.



Customer Service Department.

Central Office



-----manisha lala <[protected]@hotmail.com> wrote: -----


To: <[protected]@iobnet.co.in>
From: manisha lala <[protected]@hotmail.com>
Date: 11/06/2009 04:48PM
Subject: RE: Policy no.[protected] Complaint no.185699

Respected Sir,

As per the mail below, am yet waiting for your reply about the same.
Please assist me at your earliest.

Thanks & Regards,
Manisha


[protected][protected][protected][protected]
Subject: RE: Policy no.[protected] Complaint no.185699
From: [protected]@iobnet.co.in
To: [protected]@hotmail.com
Date: Mon, 8 Jun 2009 10:23:49 +0530


Dear sir,



We acknowledge receipt of your complaint dt 06.06.2009 and have taken up the matter with the concerned Dept./Regional Office/ Branch for early redressal. You will be informed shortly in this regard. We regret for the inconvenience.



With regards,

Customer Service Dept.

IOB/Central Office.



-----manisha lala <[protected]@hotmail.com> wrote: -----


To: <[protected]@iobnet.co.in>
From: manisha lala <[protected]@hotmail.com>
Date: 06/06/2009 01:05PM
Subject: RE: Policy no.[protected] Complaint no.185699

Dear Sir,

This is in connection with my LIC policy which is a Money back Policy, standing in the name of Manisha A Lala which has been assigned with your bank against our CC for Current Account (of my husbands firm ), bearing the No 1029 in the name of Anil Enterprises, at M G Raod, Camp branch, Pune 411001.
We need your help regarding this Policy as I believe we have not received 2 cheques from LIC as a Money back Return.
As per the mail below I had lodged a complaint for the same and the reply is given as below.
Please can you help me confirming the same because as per the rules of the bank if the policy is assigned then the cheque is sent to the bank directly.
Please help me about the same.

Thanks & Regards,
Manisha A Lala



[protected][protected][protected][protected]

From: crm.[protected]@licindia.com
To: [protected]@hotmail.com
Subject: Policy no.[protected] Complaint no.185699
Date: Sat, 6 Jun 2009 11:26:13 +0530



Dear Sir,
This is in connection with your above referred complaint lodged on our website. Our 95Y Yerawada branch has informed us that they have already settled SB claims under above policies, the details of which are as given below-
SB claim due in the year 2003- Cheque no.52451 dated 24.06.2003 amount Rs.4565/-
SB claim due in the year 2008- Cheque no.602919 dated 30.06.2008 amount Rs.5000/-
Our branch has informed us that above cheques are not appearing in their stale cheque A/c. Kindly therefore check your bank records for the receipt of above amounts.
Assuring you of our best services.
MANAGER (CRM)

REF. POLICY NO.[protected], PLAN & TERM--74-15 COMMENCEMENT DATE--28/05/1994, DATE OF MATURITY[protected].

Dear sirs,

we are not getting payment in spite of our follow up with Agent, Abohar Brnach Manager-With Mr. Sardul Singh.Firstly I didnot recd. the maturity form form the branch again we have arraged the same form other branch and delivered to Mr. Ashok Gilra Development officer . Reuqested to MR. Sardul Singh and he assured to revert back and told the reason of delay that their office madam is on long leave.Now neither Mr.Ashok Gilra is attending is his mobile nor brach phone is being picked up.LIC IS CLAIMING INTEREST in case of late payment but now i will also claim payment with delayed maturity payment interest.

I have an account at licindia.com. i have enrolled few policies there but when i click on View Enrolled Policies link it doesnt show my policies. I registered a complaint on the web and but when i tried to view the status of my complaint using link Complaint Status not showing.

Please do the needful action.

Policy No.[protected]

I could not receive the cheque for 20% of SA as I had shifted from the address mentioned in the policy. Eversince, I have been complaining to the branch via normal mail. Also, I have posted complaints in the LIC site also regarding the same. No reply on it till now.

Regards

Vinod