Life Insurance Corporation of India [LIC] Complaints & Reviews

Sub: Complaint against LIC of India towards non-payment of quarterly pensions against the IPP Policy No:[protected] continuously for last few quarters.
I am having the above mentioned Individual Pension Policy No:[protected] with the Life Insurance of India. It was being operated in Warora Branch of L.I.C., Distt:-Chandrapur, Maharashtra. The Annuity of the Policy had vested on 23/01/2006. 25% of Notional Cash value had been received...

SIR I WANT TO KNOW MY POLICY PAYMENT STATUS BECAUSE THE AGENT DID NOT GIVE ME PAYMENT SLIP. MY POLICY NO.[protected]

Sir,
I am having a Policy under Varisht Vima Yojna vide Policy No.[protected] issued by the IPP Cell Northern Zonal Office, 124 Connaught Circus, New Delhi.Every year I have been receiving 12 Cheques of Rs.2000/- ech for the full year in March, but this year I have not yet received the same till now.LICsent me a LIFE certificate which was to be sent back after attestation from the Branch Manager of my Bank, which I had submitted long time ago, but I am sorry to say that the LIC has been acting in a very callous way that i am yet to receive my monthly cheques.I being a retired person has to depend upon such income to support my life.In chandigarh office of the LIc, no body listens.Pl. help me. My address is
House No.273, Sector-45A, Chandigarh-160047. Phone No.[protected], [protected] and e-mail is
[protected]@yahoo.com.
With regards,
Atma Ram Indoria

Dear Sir,
i have taken on policy[protected] on 22/12/2008.till now i'm not geting any bond paper and helth card.can you suggest me what is the process of it.
i beleive in LIC that's why i'm every time intrested in lic policy .i've 6 policy in LIC but i think now LIC will not provide us that services that expection from LIC.

i hav not get my policy bond yet.my policy no.is[protected].

Dear sir,
I have surrendered my policy no.[protected]jeevan suraksha) on 03/09/2008 at the following branch.
LIC of India, Shaktinagar Branch, Jwalamukhi Plot no.1, Vill-Kota Shaktinagar, Distt Sonebhadra(U.P) .
My policy surrender Value Payable is Rs 25271.00. But they have paid me only Rs. 17813.00 by a cheqe
no. 0012620 dated 13/10/2008. But they have not paid my balance amount(Rs[protected]=Rs.7458.00
As in all cases the surrender value payable is being paid to policy holder.
So I request you pl arrange to pay my balance amount Rs. 7458.00 at the earliest possible.
Thanks.
Sincerly.
Sukhraj Singh.(PGD)
F-6/2, Kanoria Chemicals& Industries Ltd Coloney
P.O renukoot, Distt Sonebhadra(U.P)- 231217
Mob: [protected]

DEAR SIR,

I HAVE LOST MY LIC PREMIUM PAID RECIEPT FOR RS.10, 000/- WHICH WAS PAID ON
14TH MARCH 2008 AS PER DETAILS GIVEN BELOW

NAME J . KESHAV RAJ
POLICY NO[protected]
POLICY DATED 21.03.2007
AMOUNT RS. 10, 000/-


PLACE OF PAYMENT : LIC OF INDIA
DARGAMITTA
NELLORE
ANDHRA PRADESH


KINDLY PROVIDE ME DUPLICATE IN ORDER TO ENABLE ME TO SUBMIT FOR TAX RETURN AT THE EARLIEST.

THANKS & BEST REGARDS


J. KESHAV RAJ
[protected]
EMAIL : [protected]@rediffmail.com

sir,
i have a housing loan from lic housing finance sec. 22 chandigarh.
mya/c no. is 14005856. i am paying emi 7755 pm . my total emi were 90 which was about to close in june 2009 . but company send me a letter that rate of intrest has been increased so you have to pay it till november 2009 i.e. 5 emi more .i have given affedavit that if my emi will flacuate with current roi. but now roi is 8.75 % they are still charging @11 %. they said you have to pay till november .
they increase emi with more roi but not reduce it with new roi .

please see into the matter

regards,
dharam pal goel
[protected]

The copy of complaint raised to the below mentioned addressee in writing sent through post, which is unattended so far is enclosed herewith for ready reference and perusal.

regards,
Omana.M.K




Sr. Divisional/ Branch Manager (KGSD)
LIC of India, KGSD Dept
Divisional Office “Jeevan Prakash”
Kurian Uthup Road, Nagampadom
KOTTAYAM- 686 001

Dear Sir/Madam,
Sub:-Non-updation of Policy premiums at your end, already deducted from Salary and
paid through Treasury.

Ref:-POLICY NOS.[protected] &[protected]

I am thankful to receive the cheque no.30215 of Federal Bank Ltd, dated 17/03/09, for Rs.3288/- being the refund of premiums remitted through salary deduction for February 2008 to April 2008 in respect of my Policies bearing nos.[protected] &[protected].
It is very clear from the above refund that the premiums were received at your end and were not updated by you, in my policy account, in due course.
Due to this non-updation in time, I had to pay directly at your Vaikom Branch, an enhanced premium of Rs.575/- each for the above two policies for three months amounting to Rs.3450/- for keeping them live, as per the following details:

Policy no.[protected] Receipt no.[protected] dated 27/02/009 for 02/2008 to
01/2009 @ Rs. 575/- Total amount Rs.6900/-

Policy no.[protected] Receipt no.[protected] dated 06/03/009 for 02/2008 to 02/2009
@ Rs.575/- Total amount Rs.7475/-

So, please not that I was bound to pay an additional amount of Rs.162/-, in total, for a mistake
committed by somebody at your end.
I was in service of Govt Dept up to 30/04/2008 and hence the premiums remitted through Salary Deduction should be taken as such till that date.
At this juncture, I would like to point out that you have committed a couple of mistakes and it is not fair on the part of LIC to refund the regular premiums instead of refunding the enhanced premiums remitted thereafter.
Hence, I would request you to either refund the excess amount of Rs.162/- or adjust the same in the future installments.

Thanking you,
Sincerely Yours,
Peruva,
31st March 2009

OMANA.M.K
Aswathy
Peruva P O
PERUVA, 686610
Kottayam Dist

Dear Branch Manager

I had joined LIC's varishtha pension bima yojna on 19/8/2003, policy no[protected].
I had been recieving the Post dated pension corectly till last year .

The Post dated pension for monthly pension warrant for this policy is not received till date this year, since April 2009.Please do the needful.

Hi,

Name : Manjula Arkasali
SBI a/c # :[protected]
Policy #,[protected]
Policy amt : Rs.7, 747.00/-

I recently received my SBI Internet Banking user id and password, logged on to online sbi, entererd the particulars, after submission of one payment, I got the confirmation ( refer attachment). But noticed that payment has not yet gone through. There is no deduction from my SBI a/c. I got in touch with SBI bank they said to enquire with LIC of India, a person in LIC of India gave me this web site to log complaint.what could be fault that the payment has not gone through.. ?

Kindly help me and do the need full as soon as possible.. Please find the attachment for your reference (I[censored] have not received the attachment find the details below that I have received after details have been entered)

Biller Name Nick Status Reason
LIC Santu Your registration details have been received and sent to the biller for
validation. Post successful confirmation you will start receiving your
electronic bills from the next bill cycle onwards.
Your Profile with biller
Policy Number[protected]
Premium Amount 7747.00

dear sir,
i purchased jeevan surbhi (table no.106/15) for my elder brother mr. ombal singh panwar who is a govt. servant and due to unfavourable circumstances they did not pay the premium for six years but now they are intrested to pay the whole premium with intrest but the officials are refusing in doing so.otherwise the paid amount should be refunded.
thanking you.

My company NELCO LIMITED Mumbai had purchased a Master Policy 12615 at a Prise of Rs 1020709/- with Date of vesting as 2-01-09 and. the Annuity No [protected].I have got a Confirmation from LIC that a Quaterly pension of Rs 18666/- will be remitted to my pension Account from 2-4-09 but so far no Money has been remitted.I want LIC to look into the matter and take immidiate action...

I have taken housing loan from LIC HFL in 2001. I have opted for ECS mode for payment of installament. But i never get the details of my loan balance, prevailing interest rates or any changes in the rates.
I requested through my agent many times but, till date I have not got any information.

Hi Mr. Kunnel Prem

Respected Sir,

Kindly read the below matter and do the needful...I have tired to do telephone, visit, email to LIC 11P branch but nobody is taking responsibility on my Policy...

Requesting you to do the needful and take the strong action on LIC 11P branch...


*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Sent: Wednesday, May 13, 2009 11:09 AM
Subject: policy no.[protected]


Hi LIC Team of 11P branch,

Kindly forward my mail to Mr.Mukesh (PS Department)...

Mr.Mukesh, Kindly read the below matter and do the needful as soon as possible...

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com




----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Cc: CO_MAilAdmin ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@liclanka.com ; [protected]@licindia.com ; mm.[protected]@licindia.com ; [protected]@licindia.com
Sent: Tuesday, May 12, 2009 1:56 PM
Subject: Fw: policy no.[protected]


Hi 11P Branch LIC team,

I am still waiting your response on below mention mail...requesting you to reply me asap so that I can take further action on it...


*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com ; Vineet-Rediffmail
Cc: CO_MAilAdmin ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@liclanka.com ; [protected]@licindia.com ; mm.[protected]@licindia.com ; [protected]@licindia.com
Sent: Monday, May 11, 2009 11:41 AM
Subject: Fw: policy no.[protected]


Hi LIC team,

Kindly find attached the payment proof through ECS...Now please give me the reason how the payment is dishonoured...?

Password to open the attached file is:- 8734554

Kindly take the action on it asap...

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----

From: vineet.[protected]@gmail.com
To: bo_11P ; vineet.[protected]@rediffmail.com
Cc: CO_MAilAdmin ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@liclanka.com ; [protected]@licindia.com ; mm.[protected]@licindia.com ; [protected]@licindia.com
Sent: Monday, May 11, 2009 10:58 AM
Subject: Re: policy no.[protected]


Hi LIC Team,



I have read your mail but I am unable to understand that why I have to submit my 28/03/2008 Premium once again by cash or by DD even I have already submit it through ECS (you can check in your system/Bank statement) and I have also submitted to you my HDFC Bank Statement...?



This fault is your side not my side...I have all the proof of it then why you are harassing to me...?



Requesting you to solve/edit the error in your system and accept my payment of 28/03/2008 that I have submitted through ECS..I have also submitted HDFC Bank Statement in your branch.



Awaiting for your early response.



*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----
From: bo_11P
To: vineet.[protected]@rediffmail.com
Cc: CO_MAilAdmin
Sent: Monday, May 11, 2009 10:50 AM
Subject: policy no.[protected]


Sir,
regarding your mail dated 16/04/2009, we have to inform you that the premium deposited by you on 28/03/2008 got dishonoured. You are requested to deposit the premium due 03/2008 by cash/demand draft alongwith the premium due 03/2009. After receiving the due premiums alongwith the requirements completed for revival of your policy, we will be able to extend the ECS facility to you. Please note that no risk coverage is available under your policy as the policy is in lapsed condition. please contact the branch office for further details.

A.O.(PS deptt.)
BR-11P
"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."




Hi Team of LIC,

I have visited your 11p branch and submitted relevant papers in your office but still I didn't get any response...even this is not my fault.

I am giving every instalment on time to time yet you are not accepting my 4th instalment as well as 3rd instalment you are not counting even I have given you pament through ECS and all the bank proof I have submitted today...


Note:- If you will not take any action now or you will not reply me asap then I will go to Consumer court regarding this after 6-7 days.

I have all the proof with me...

This is why requesting you to accept my 4th payment or if you have any querry still now you can contact me on below mention number.

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Cc: [protected]@licindia.com
Sent: Saturday, April 18, 2009 1:05 PM
Subject: Fw: Kind Attention !!! Policy No:[protected]


FYI

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Cc: [protected]@licindia.com
Sent: Friday, April 17, 2009 9:18 AM
Subject: Fw: Kind Attention !!! Policy No:[protected]


Have you taken any action on this or not till now...?

Kindly let me know asap...
*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Sent: Thursday, April 16, 2009 11:37 AM
Subject: Kind Attention !!! Policy No:[protected]


Dear Sir/Madam,

This is to inform you that I have launched Bima Gold Policy on 28th March 2006.2 premium I have given by check and third one is through ECS.Last year my premium was given by ECS but this year no premium is deducted through ECS from your side till now, last date was 28th March 2009 and today is 16th April 2009.

I have tried many times to contact to Mr.Mukesh on 11P branch on this number[protected] but nobody is picking the phone.

Requesting you to take my 4th Premium through ECS asap otherwise I will not be responsible to give you any kind of late payment.The delay is going on through your side...

I have given application last year to deduct my premium every year through ECS.

Looking for your early response.
*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

I have two L.I.C policies. I want to know & check the below status of these two policies[protected] &[protected]

1) Address & Name change details
2) Nominee change details
3) Has it been ECS transferred

Kindly let me know the details by email. My email id is [protected]@rediffmail.com or [protected]@hotmail.com

You help in this matter will be highly appreciated.

Regrads
Seema Shivaji Palande

Dear sir,

I made a request to the Branch Manager, LIC OF INDIA, Bistupur, Branch-1, Jamshedpur - 831 001 on 25.02.2009 to send the maturity amount on my new address at Hyderabad. They received it and returned my original policy copy stating that they will send the DD on my new address at Hyderabad soon.

I met the concern lady officer at Bistupur branch with a request to deliver the same to me. But, she told that it will go to my new address within a month time.

Again, i wrote a reminder on 30.04.09, but as on date 13.05.09; NO DD has come to me.

Kindly do the needful. The maturity was in Nov., 08. I am in very much need of this money. It is already five month lost. At least, i should get the interest of 5 months.

With Best Regards!

Satyendra Prasad.

Sir,
This is to bring to your notice that my LIC policy no is[protected].and my LIC agent name is Kamlakar.Amre.His agent code is 0054491T. He is not giving me any type of service which he promised me at the time of policy.Everytime i have to pay extra money as a late fee.Kindly i request you to remove his agent code and all benifits from my policy. Now i submits the cheques by my self only.
Thanking you.
R.A.Rathod.

Varishit Beema Yojna Policy no[protected]/ dtd[protected] at Sonepat regarding Release of Monthly payment of Rs 1650 by advance12 nos cheques in a year. Under this policy I was receiving advance 12 cheques, each of Rs 1650 every year from your office, But this year I have not received advance 12 cheques, each of Rs 1650 from April 2009- March 2010. Please release our cheques.
Thank you for your kind consideration.

Sir,


In reference of above cancellation of policy’s [2 in No’s], Am facing the a lot of problems in Cancellation, As per IRDA rule any policy can be cancel within 15 days of Policy Handover.

I taken policy’s [2 in No’s] on 28-Jan-2009, Due to some of my personal reasons I thought for cancellation and same was discussed with your office staff in accordance with I handed over the cancellation letter (Along with Receipt of Premium Amt) on 12-Feb-2009 to Dispatch ( Mr. DP Singh). As per Mr DP Singh this cancellation process would take time of around of 2 months.



After 2 months, I visited branch on 10-Apr-2009 for the same.



Dispatch dept had forwarded the application to the concern Staff ( Mr.Sharma ), That Receiving is in your Official register, On the contrary that receiving is refused by Mr Sharma, As per Mr. Sharma he does not receive that Application, I presented that Official Register to Mr. Sharma Serial No for Receiving is

806 & 807 which is signed by him. On the other hand Mr Sharma is very busy person rarely meets, He told that He was very busy come after 1 week my policy gets cancelled.



After one week he does not have time to speak and saying that he is very busy come after week, Now I contacted to Mr. Awasthi as per him Pls contact after 15 days as he was busy.



Pls suggest What Should I do.



How Should I get my policy cancelled and my first premium get Refunded.







Regards



Policy Holders Address



Aditya Prakash Srivastava

Policy No[protected]

Table No- 178-20 Jeevan Tarang,

Sum Assured – Rs. 2, 00, 000/-

Mode- Half Yearly

Premium Amt- Rs. 5, 073/-

Address- B-134, Keshav Vihar Kalyanpur, Ring Road, Lucknow .



Neeraj Goyal

Policy No –[protected]

Table No- 178-20 Jeevan Tarang, Sum Assured – Rs.1, 00, 000/-

Mode- Half Yearly

Premium Amt- Rs. 2, 599/-

Address - C/o Suman Devi, 4/274, Kochhar house, Rani Ghat, Near Goshala, Kanpur .





Date: 27-Apr-09

Place: Kanpur .