Life Insurance Corporation of India [LIC] Complaints & Reviews

I have taken housing loan from LIC HFL in 2001. I have opted for ECS mode for payment of installament. But i never get the details of my loan balance, prevailing interest rates or any changes in the rates.
I requested through my agent many times but, till date I have not got any information.

Hi Mr. Kunnel Prem

Respected Sir,

Kindly read the below matter and do the needful...I have tired to do telephone, visit, email to LIC 11P branch but nobody is taking responsibility on my Policy...

Requesting you to do the needful and take the strong action on LIC 11P branch...


*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Sent: Wednesday, May 13, 2009 11:09 AM
Subject: policy no.[protected]


Hi LIC Team of 11P branch,

Kindly forward my mail to Mr.Mukesh (PS Department)...

Mr.Mukesh, Kindly read the below matter and do the needful as soon as possible...

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com




----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Cc: CO_MAilAdmin ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@liclanka.com ; [protected]@licindia.com ; mm.[protected]@licindia.com ; [protected]@licindia.com
Sent: Tuesday, May 12, 2009 1:56 PM
Subject: Fw: policy no.[protected]


Hi 11P Branch LIC team,

I am still waiting your response on below mention mail...requesting you to reply me asap so that I can take further action on it...


*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com ; Vineet-Rediffmail
Cc: CO_MAilAdmin ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@liclanka.com ; [protected]@licindia.com ; mm.[protected]@licindia.com ; [protected]@licindia.com
Sent: Monday, May 11, 2009 11:41 AM
Subject: Fw: policy no.[protected]


Hi LIC team,

Kindly find attached the payment proof through ECS...Now please give me the reason how the payment is dishonoured...?

Password to open the attached file is:- 8734554

Kindly take the action on it asap...

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----

From: vineet.[protected]@gmail.com
To: bo_11P ; vineet.[protected]@rediffmail.com
Cc: CO_MAilAdmin ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@licindia.com ; [protected]@liclanka.com ; [protected]@licindia.com ; mm.[protected]@licindia.com ; [protected]@licindia.com
Sent: Monday, May 11, 2009 10:58 AM
Subject: Re: policy no.[protected]


Hi LIC Team,



I have read your mail but I am unable to understand that why I have to submit my 28/03/2008 Premium once again by cash or by DD even I have already submit it through ECS (you can check in your system/Bank statement) and I have also submitted to you my HDFC Bank Statement...?



This fault is your side not my side...I have all the proof of it then why you are harassing to me...?



Requesting you to solve/edit the error in your system and accept my payment of 28/03/2008 that I have submitted through ECS..I have also submitted HDFC Bank Statement in your branch.



Awaiting for your early response.



*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com



----- Original Message -----
From: bo_11P
To: vineet.[protected]@rediffmail.com
Cc: CO_MAilAdmin
Sent: Monday, May 11, 2009 10:50 AM
Subject: policy no.[protected]


Sir,
regarding your mail dated 16/04/2009, we have to inform you that the premium deposited by you on 28/03/2008 got dishonoured. You are requested to deposit the premium due 03/2008 by cash/demand draft alongwith the premium due 03/2009. After receiving the due premiums alongwith the requirements completed for revival of your policy, we will be able to extend the ECS facility to you. Please note that no risk coverage is available under your policy as the policy is in lapsed condition. please contact the branch office for further details.

A.O.(PS deptt.)
BR-11P
"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."




Hi Team of LIC,

I have visited your 11p branch and submitted relevant papers in your office but still I didn't get any response...even this is not my fault.

I am giving every instalment on time to time yet you are not accepting my 4th instalment as well as 3rd instalment you are not counting even I have given you pament through ECS and all the bank proof I have submitted today...


Note:- If you will not take any action now or you will not reply me asap then I will go to Consumer court regarding this after 6-7 days.

I have all the proof with me...

This is why requesting you to accept my 4th payment or if you have any querry still now you can contact me on below mention number.

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Cc: [protected]@licindia.com
Sent: Saturday, April 18, 2009 1:05 PM
Subject: Fw: Kind Attention !!! Policy No:[protected]


FYI

*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Cc: [protected]@licindia.com
Sent: Friday, April 17, 2009 9:18 AM
Subject: Fw: Kind Attention !!! Policy No:[protected]


Have you taken any action on this or not till now...?

Kindly let me know asap...
*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

----- Original Message -----
From: vineet.[protected]@gmail.com
To: [protected]@licindia.com
Sent: Thursday, April 16, 2009 11:37 AM
Subject: Kind Attention !!! Policy No:[protected]


Dear Sir/Madam,

This is to inform you that I have launched Bima Gold Policy on 28th March 2006.2 premium I have given by check and third one is through ECS.Last year my premium was given by ECS but this year no premium is deducted through ECS from your side till now, last date was 28th March 2009 and today is 16th April 2009.

I have tried many times to contact to Mr.Mukesh on 11P branch on this number[protected] but nobody is picking the phone.

Requesting you to take my 4th Premium through ECS asap otherwise I will not be responsible to give you any kind of late payment.The delay is going on through your side...

I have given application last year to deduct my premium every year through ECS.

Looking for your early response.
*****************
Best regards,
Vineet Kumar Sharma
Ph:- [protected]

Email- vineet.[protected]@rediffmail.com ; vineet.[protected]@gmail.com

I have two L.I.C policies. I want to know & check the below status of these two policies[protected] &[protected]

1) Address & Name change details
2) Nominee change details
3) Has it been ECS transferred

Kindly let me know the details by email. My email id is [protected]@rediffmail.com or [protected]@hotmail.com

You help in this matter will be highly appreciated.

Regrads
Seema Shivaji Palande

Dear sir,

I made a request to the Branch Manager, LIC OF INDIA, Bistupur, Branch-1, Jamshedpur - 831 001 on 25.02.2009 to send the maturity amount on my new address at Hyderabad. They received it and returned my original policy copy stating that they will send the DD on my new address at Hyderabad soon.

I met the concern lady officer at Bistupur branch with a request to deliver the same to me. But, she told that it will go to my new address within a month time.

Again, i wrote a reminder on 30.04.09, but as on date 13.05.09; NO DD has come to me.

Kindly do the needful. The maturity was in Nov., 08. I am in very much need of this money. It is already five month lost. At least, i should get the interest of 5 months.

With Best Regards!

Satyendra Prasad.

Sir,
This is to bring to your notice that my LIC policy no is[protected].and my LIC agent name is Kamlakar.Amre.His agent code is 0054491T. He is not giving me any type of service which he promised me at the time of policy.Everytime i have to pay extra money as a late fee.Kindly i request you to remove his agent code and all benifits from my policy. Now i submits the cheques by my self only.
Thanking you.
R.A.Rathod.

Varishit Beema Yojna Policy no[protected]/ dtd[protected] at Sonepat regarding Release of Monthly payment of Rs 1650 by advance12 nos cheques in a year. Under this policy I was receiving advance 12 cheques, each of Rs 1650 every year from your office, But this year I have not received advance 12 cheques, each of Rs 1650 from April 2009- March 2010. Please release our cheques.
Thank you for your kind consideration.

Sir,


In reference of above cancellation of policy’s [2 in No’s], Am facing the a lot of problems in Cancellation, As per IRDA rule any policy can be cancel within 15 days of Policy Handover.

I taken policy’s [2 in No’s] on 28-Jan-2009, Due to some of my personal reasons I thought for cancellation and same was discussed with your office staff in accordance with I handed over the cancellation letter (Along with Receipt of Premium Amt) on 12-Feb-2009 to Dispatch ( Mr. DP Singh). As per Mr DP Singh this cancellation process would take time of around of 2 months.



After 2 months, I visited branch on 10-Apr-2009 for the same.



Dispatch dept had forwarded the application to the concern Staff ( Mr.Sharma ), That Receiving is in your Official register, On the contrary that receiving is refused by Mr Sharma, As per Mr. Sharma he does not receive that Application, I presented that Official Register to Mr. Sharma Serial No for Receiving is

806 & 807 which is signed by him. On the other hand Mr Sharma is very busy person rarely meets, He told that He was very busy come after 1 week my policy gets cancelled.



After one week he does not have time to speak and saying that he is very busy come after week, Now I contacted to Mr. Awasthi as per him Pls contact after 15 days as he was busy.



Pls suggest What Should I do.



How Should I get my policy cancelled and my first premium get Refunded.







Regards



Policy Holders Address



Aditya Prakash Srivastava

Policy No[protected]

Table No- 178-20 Jeevan Tarang,

Sum Assured – Rs. 2, 00, 000/-

Mode- Half Yearly

Premium Amt- Rs. 5, 073/-

Address- B-134, Keshav Vihar Kalyanpur, Ring Road, Lucknow .



Neeraj Goyal

Policy No –[protected]

Table No- 178-20 Jeevan Tarang, Sum Assured – Rs.1, 00, 000/-

Mode- Half Yearly

Premium Amt- Rs. 2, 599/-

Address - C/o Suman Devi, 4/274, Kochhar house, Rani Ghat, Near Goshala, Kanpur .





Date: 27-Apr-09

Place: Kanpur .

mujhe apni lic policy ki sb claim return ka cheque nahi prapt ho pa raha hai aur officers dwara galat tarike se baat ki ja rahi hai

I had applied for premium payment through ECS of all four policies & same confiremd by LIC office. They had implemented three policies and left one. It is fault of LIC Branch.
At last I had paid through cheque payment alongwith interest of six months. The policies are as under

Policy No Payment Mode Premium ECS Implemented
[protected] Half Yearly March / Sept NO

[protected] Half Yearly May/Nov Yes

[protected] Half Yearly May/Nov Yes

[protected] Half Yearly Jul/Jan Yes

Further, i am following with LIC branch No. 117 through email and no response till date.

TO,
LIC HOUSING FINANCE

SIR,

I RENU KHANDELWAL OF AJMER (RAJASTHAN) SANCTION A LOAN OF RS. 15, 00, 000.00 THROUGH FILE NO. 511207 DATED 19.05.2008 THROUGH AENT MR. SURESH DALWAL OF YOUR COMPANY BUT AFTER REMINDING SEVERAL TIMES HE WAS NOT ABLE TO GIVE US THE PAPER FORMALITIES TO BE FULFILED FOR DISBURSEMENT OF LOAN AND HENCE THE LOAN TIME PERIOD EXPIRED AND AGAIN THE FILE WAS RESANCTIONED ON DATED 20.02.2009 FILE NO. 512282 AND AGAIN MR. SURESH DALWAL IS NOT RESPONDING GIVING FAKE EXCUESES REGARDING PAPER FORMALITIES (TPA) FOR THE ABOVE FORMALATIES HE HAS ALSO TAKEN RS. 10, 000.00 FROM US.

SO KINDLY LET US NO STRAIGHT FORWARD THAT LIC HOUSING FINANCE IS INTERESTED FOR DISBURSMENTED OR NOT IF INTERESTED THEN CUSTOMER SHOULD GET PROPER AND PROMPT RESPONSE.

THANKING YOU

RENU KHANDELWAL
52, KHANDELWAL SADAN, USRI GATE,
AJMER - 305 001 (RAJASTHAN)

MOBILE NO.[protected]

It is to inform you that I undersigned many time approached to your office through many letters, but no reply received from your side. I again inform to you that I had been issued Jeewan Sathi (Double cover joint life plan) which policy No. is[protected] DOC-28/12/04 Under Plan and Term 89/15 for Rs. 1, 00, 000/- from your office and its quarterly premium i.e. Rs.2, 011/- is being paid by me upto 03/2007. Due to some financial problem, I could not be deposited quarterly premium payment on due date. Now, I also many times try to deposit my premium but the said policy number not yet be operated.

Now, I intend to deposit my quarterly premium payment from 06/2007 to till date. You are requested to kindly send the Premium Intimation Letter from your office alongwith status report of my Policy No[protected] to my undersigned address at the earliest to deposit my LIC premium accordingly.

Your kind co-operation in this regard will highly be appreciated, please.

My Present Address

No.[protected] Constable Satbir Singh
Satbir Singh
SHQ BSF Baramulla
C/O 56 APO

sir,
my LIC[protected] has been transfered from ranikhet to PROVIDENT FUND OFFICE, BHAVISHYA NIDHI BHAVAN, 28, WAZIRPUR INDUSTRIAL AREA, DELHI-110052 so i want to just confirm it that it is by wazirpur or not.so can you please confirm it to my gmail id i.e,

mahra.[protected]@gmail.com
or
mahra.[protected]@yahoo.com
it is very urgent so please reply fast.

Hi sir,
I have paid LIC premium online through the portal http.www.licindia.com for year[protected] on dated 25 April 2009. The amount was debited from my HDFC account but didnt get the reciept through Online of lic site licindia.com .
I tried “View Pay Premium Online – Receipts” option but there also it is not showing the receipt of policy


Transaction id is[protected] and the date is 25 April 2009.
Narration:MHDF[protected]-LIC OF INDIA

The detail of LIC policy's are given below :
LIC Policy Number :[protected]
Amount : 6, 506.00
LIC Policy Number :[protected]
Amount : 9, 687.00
Total amount:Rs 16, 193.00


Please take this as urgently and needfully.

Thanks & Regards,
kishore.g

REFER POLICY NO[protected]TH MARCH 1993 ISSUED BY LIC 956 BRANCH, 50/A AUNDH ROAD, KIRKEE, PUNE.

DEAR SIR,

I HAVE NOT RECEIVED BONUS OF RS 20, 000/- WHICH WAS DUE TO ME ON 10 TH OF MARCH 2008. MAY I REQUEST YOU TO SEND THE CHEQUE AT THE FOLLOWING ADDRESS :-

MRS SUJATA MISHRA
C/O COL SC MISHRA
STATION CELL, HQ MB AREA
JABALPUR (MP) - 482001

THANKING YOU

Date:- 26th April, 2009

S. MANJIT SINGH 136, North Idgah Colony,
Agra - 282 010 (U.P.) Cell. No. +[protected] Ph. No.[protected]

TO,
THE REGIONAL MANAGER
CHIEF REGIONAL MANAGER DEPARTMENT
LIFE INSURANCE CORPORATION OF INDIA
NORTH CENTRAL ZONAL OFFICE
16/98, M.G. ROAD
KANPUR (U.P.)

Ref : Our Policy No. 58766310 Infavour of S. Manjit Singh R/o 136, North Idgah Colony,
Agra - 282 010 from Dholpur House, M.G. Road, Agra- 282 001 (Branch Code: 265)

Sub: An Application for Revival the Policy No. 58766310 Amount Rs. 50, 000 Yearly
Premium Installment For Rs. 692.50 date of Issue 15th July, 1981 to 14th July, 2008
Infavour of S. Manjit Singh R/o 136, North Idgah Colony, Agra - 282 010

Respected Sir,

As per above, you are kindly requested to Revive the Policy as Mentioned Address.

(1) As per Current Status of above Policy since 2002 we could not deposit the annual premium of this policy by mistake & Communication gap to deposit the Yearly Premium
Installment. When the Yearly Premium Installment is 692.50 Only

(2) The Original Policy Bond in Your Dholpur House Branch as a Mortgage under the request for loan on above Policy Ready reference of Our Letter Dt. 18th Nov, 1999 &
Recd by your Office dt. 26th Nov, 1999.(A Xerox Copy of Letter, Premium renewal
Receipt for Rs. 727.50 (Premium Amount 692.50+ 35.00 is Including Late fees) Dt. 30th March, 1999 enclosed herewith )

(3) Our (Three) 3 Previous Policies was running before asper above policy & (3) Three Policies was running afterwards infavour of S. Manjit Singh Which are Up to Date get the Full final & assured amount & Detail as Follows:-

S. No. Policy No. Assured Amount Terms Maturity Date
1 26736852 20, 000.00 75-20 [protected]
2 46298186 20, 000.00 75-20 [protected]
3 46308296 25, 000.00 14-20 [protected]
4 58814201 10, 000.00 75-20 [protected]
5 58815664 30, 000.00 75-20 [protected]
6 58815665 25, 000.00 76-25 [protected]

4) As Per Current Status of Mentioned Policy Dt. 23rd Jan, 2009, There is No. Payment history for this policy & the Second one Dt. 23rd April, 2009, there is Claim / surrender history record is amount payable for Rs. 10, 677.00. Deduction Amount for Rs. 12, 663.00. It is to Inform you that we could not get amount till date from LIC of India, Branch Code :- 265, Dholpur House, Agra. (Xerox Copy of Both Current Status enclosed herewith for your ready reference.)

You are Kindly requested to please revive our above mentioned Policy & We are ready to pay the Up to Date amount with Interest (Premium Amount + Loan Amount with Interest ) as Per LIC Norms / Terms & Condition.

Hope you will Consider Our Application, an early action shall be highly appreciated.

With regards

Thanking You
Yours Sincerely
MANJIT SINGH

ENCLOSED : 3 (Three) Scanned Copies.

On 14.1.04 I have started the Jeewan Suraksha Policy (Option one time maturity payment) at LIC Branch Dalli-Rajhara (Dt-Durg, Chhattisgarh) . at the age of 45 yrs. As per the terms at the age of 50 yrs the policy will be matured and one time maturity will be paid to me. The policy have been matured on 13.1.09. The documents has been submitted at the above said LIC branch. The one time option has already been mentioned in the policy; whereas after submitting documents the branch is expressing that the option form is to be submitted again and the form is not available at the branch, which is supposed to reach from Bhopal Regional Office.

I am lossing the interest on Rs. 50000/- + interest / Bonus since 13.1.09.

Kindly look into the matter immediately so that my mental agony be reduced.

Sir,

I am very much interested in paying my LIC premiums online. But when i searched on LIC website and on google, i found that payment of premiums can't be made thru credit cards.

In todays hi-tech world, LIC must offer the facility to their customer of making payment of LIC premiums with help of credit cards. These will increase the customer convinience and will definitely save time and money of customer.br...

I want to knowthe LIC POLICY PAYMENT DETAILS. My Policy No. is[protected]. Now I want to know how much Ipaid and how much is remaining.

Dear Sir

I have bought a life insurance policy from Reliance is 13714040 the policy no. upon recieveing the policy i found that the policy is different that means the policy which reliance agent told me was different i.e, the policy which i wanted was about one time premium payemnt but the policy which i got is just normal policy and every year payment.

I logged a complaint to reliance and [protected] is the complaint no. but no action have been taken it has been already 19 days and everytime i hjave been told to call after 2-3 days.

My 75000 rupees have been blocked and i have been cheated by reliance and their advisor.

Would request you to please help me in this regard

regards
Gaurav Kataria
A victim

I Praveen N Puri had applied for home loan of 20 lacs on 2nd of April2009. As per the information provided by your agent(so called marketing channel) we provided all the necssary documents.
1. In my case i am applicant and my wife coapplicant .
2. My wife works for afirm which is properiotorship firm.
3. Your agent said that loan will get sanctioned within 8 days and did not give satisfactory answers till 22 April09 giving assurance that loan is almost sanctioned you go ahead with agreement and told the builder same.
4. In meantime i had to go to USA on project so i approached LIC housing finance office (swargate) to ask what is the status.
5. Answer given : submit annual report your file will be sanctioned, also in meanwhile prepare power of attorney in wife's name.
6. believing in good name of LIC ( so called) we did so.

Today on 22 April09 they say we do not sanction loan to propreitorship firm employees.

Now after deducting the money Rs.1124/- frm our account they say that co applicants loan cannot be sanctioned.

My question is Whose mistake is this? and who is going to suffer ?Shouldn't they inform people that if they are working in properietorship firm they cannot apply.

In LICHFL commitments they write(for your refernce)

2.4 To deal quickly & sympathetically with things that go wrong by –

Correcting mistakes promptly & canceling any Charges applied due to our mistake.
a. Handling Customers’ Complaints promptly.
b. Telling Customers how to take their Complaint forward if they are still not satisfied.
c. Providing suitable alternative avenues to alleviate problems arising out of Technological failures.
I want answer to all my queries and all the time, money lost because of LICHFL.

Kindly revert back as soon as possible or else we need to approach proper channels for the same.


Regards,

Praveen Puri
#[protected]