Life Insurance Corporation of India [LIC] Complaints & Reviews

Non receipt of annuity cheque
Sub: Payment of Commutation amount by LIC
Ref: Master Policy No. 692068. Annuity No. 091Y[protected]

A cheque No.108691 dated 8.10.2010 for Rs. Rs.117283/- drawn on HDFC, Bank, Church Gate Branch, Mumbai favouring ICICI Bank credit to my SB Ac. No.[protected] payable to me towards the Commutation amount of my superannuation benefit was sent to ICICI Bank at Vidyodaya School Compound, T.Nagar, Chennai by The Senior Manager, LIC of India, P & Gs Unit : PGD DEPT MDO-I, Ist Floor, Yogakshema, Jeevan Bima Marg, P&GS Department , MUMBAI 400 021. As this branch is not functioning any more the cheque was not received by the bank. I informed this to The Senior Manager, LIC of India, P & Gs Unit : PGD DEPT MDO-I, and requested him to reissue the cheque and send it to ICICI Bank at Salem where my above account is in operation. He informed me that he would do so only after the expiry of validity of the above cheque. It is more than one month after the expiry of validity of the original cheque which remains un traced. Inspite of my request LIC has not sent me this payment. Please help me get this payment.

Dear Sir/Ma'am,

Today i went to LIC Nilokheri facility for submission of installment. i was having some query . when i asked Mr. Deepak Chawla regarding same, he suddenly thrown of cash & Premium notice , and misbehaved with me.

This is to be taken into account & acted upon Seriously, as it was very embarressing for me & ur associates r defaming LIC of india..

Thanks & Regards

The worst part i want to convey you , you people have become thick skinned and not bothered about customers problems. LIC shouldnot forget it is living on the policies of Employees of varoius sectors. When I approached your branch at Secunderabad, Paradise on Saturday to pay the premium, It was told that counter closes at 12.30. I was in at 12.20, but denied premium payment. But an agent went from back side of counter could make his payments of policies he brought with him. So you allow agents but not genuine customers. What's the problem to keep your counters to run full day atleast one counter without break. It will help employees who get a holiday on saturday & sunday can pay the premiums. This is the time for Incometax assessment. Naturally policies & premiums work will be at the peak. Why can't you provide counter open continous during working hours.

DOn't allow outside agencies to run counters, which give a receipt generated online, which we are not sure of original or not. Instead run counters atleast one on holidays and during lunch breaks, which will help policy holding employees immensely. Moreover, the Manager of the branch is no way has control over his branch and he is reckless & reluctant to address my problem.

Finally i was denied premium payment on that day for which i had to turnup on monday during my lunch break. Again same story, its lunch break, you need to wait for 45 min to open the counter. Why can't you make adjustment of lunch timings of counters such that one works overlap of other and finally customers can make payments without headache. Can't lunch timings of staff working at counters be adjusted for the sake of customers, like being done in other gov't banks.

Thanks for the attitude thrown by your negligent,reckless & arrogant staff, who had altercation with other customers at that time. I finally took vow not take any more policies of LIC and took policies of Birla Sunlife and SBI Life insurance to make adjustments to my Income tax adjustments.

I hope you will soon losing customers and the day maynot be far, LIC is a oblivion

Ravinder

Dear Sir,
I Sri Gangadhar Sahoo of residient choudwar.I took a policy no.[protected] in LIC of India. In every year I received advance cheque in month of nov./dec. for the next year.but this year 2011 till january end I have not received any cheque.
Sir I am a heart patatient .This cheque amount is very much important for my regular check-up & medicine.Alredy I have suffered one month .If this cheque will not come within a few days I would have face a lot of problem.

Hi My file number is 311207. Every month i had a monthly ECS for Rs17509/- All of a sudden i have been deducted for Rs. 18860/- which is unacceptable. There is no proper communication from LICHFL. Although, they have sent a text message on my mobile, they have again sent a sms to ignore the provious message. Again have deducted for Rs18860/- i had a balance of 18,283/- and the cheque got bounced! How can the LICHFL do like this without proper communication. Who is responsible for the bouncing of my cheque?
Prasad TVNS
[protected]

I had taken a loan of 15 lacs from LIC housing under loan a/c no.[protected].There is a delay of more than a month in disbursing the cheques even after giving the demand letter and the documents asked by your staff of kalyan . My last demand letter given was on 04th of January,2011 and is still waiting for the cheque and this happens everytime a demand letter is given.But the irony is that to get my loan sanctioned it took just 22 days.Is disbursal of a cheque more complicated than sanctioning of a loan? or is it that you are taking customers for granted.

i am having policy[protected] with Qtly premium 5,149.00. I am paying the same through my net banking through HDFC bank. now I am unable to pay the same. By enrolling the policy it says error. I am unable to enroll the policy. My user id is jrsjto98. kindly do the needful for me to pay the premium through online

c ramamani
e mail [protected]@yahoo.com

In reference to the above subject, I would like to bring to your kind notice the following:

My Name is Amit Giri(File No - 612874) and I had applied for a Home Loan from LICHFL in August 2010 for buying a property with Amrapali Developers in Noida Extn.

At the time of applying for loan I had been assured that all the processes will be completed without any complication and on time (within 30 days or Max 45 days), but After a lot of frustrated attempts and umpteen visits to the office the loan is sanctioned, but I'm yet to see any hopes for my first disbursement cheque.

Due to the delayed disbursement of payment by LICHFL to Amrapali I have already been charged a substantial amount for late fee and might have to do so again.

I had so many other options while looking for a Home Loan company but chose LICHFL only because of the trust which was developed while using LIC's other services. I thought that things will be completed on time and without any complications but even after so many rounds to your offices the things are still pending even after all approval.

I request you to please look into the matter urgently as further delay related to same is causing me financial damages as well as damage to the trust I have with your company.

Sincerely,
Amit Giri

I have enrolled my policy No[protected] and a premium of Rs 30837/- has been paid through a cheque, drawn on SB of Patiala, Guru Tegh Bahadur Nagar , Jalandhar-144003, which has been realised on 03 June 2010. When I click to find out the record of payment and wish to print an online receipt, it appears on the screen that no record of payment of this policy is held. Please help.

Dear sir/ Madam
As i have registered on the LIC portal on last month Dec 2010.My pocily number is[protected] registered my email id also for the same [protected]@yahoo.com but didnt received any login details on my emailid as if now i was trying to login but dont remeber my userid and password,so please help me out in order to recover the LIC username and password.

policy no:[protected]
premium: 3212:00 Feb,May,Aug,Nov every year
dob:06/05/1982


Regards,
P.L.Ramesh
Mobile :[protected]

LIC is asking for post mortem report, magistrates certicate, statement of witness, FIR report , Local doctors,report even after submitting a number of papers like death certificate, doctor's statement in the prescribed form of lic,

This is a vicious circle. After submission of papers a new letter comes asking for something new. the policy is of 40 000 Rs. I requested them to give me back the amount of paid as premium, they say it is not possible because the policy is joint and the other partner is dead. I have foolishly invested around 46000 in various policies. I have stopped paying and discontinued all other policies as i am sure my nominees cant get anything as the procedure is dam slow, complex, non cooperative, and even agent does not take any interest.

LIC I beleive is good if a person does not die.

dear Sir,

i got an sms reg ecs deduction amount for rs 16589 whereas my regular deduction of emi is 15390 as per the sms they asked me contact 23440533 for clarification. then i enquired about the details about deduction amt the above said no to my surprise nobody is in a position to clarify and they have given my other no 23440531 there i enquired the lady told we are not concerned and she gave another no which is not working.i am very much upset with the way LIC people of Ameerpet/central office is dealing with the customer.I tried to contact secunderabad branch where as no response on the phone. I am vexed with service of LIC empoyees.pl. resolve my problem.

regards

Nagalingam
[protected]

I applied for LIC Housing Loan for Rs.38 lakhs vide application no. 618510 on 28.04.2010 through an agent attached to Vashi LIC Housing Finance Branch. The agent collected the application along with all the necessary documents and upfront fee cheque of Rs. 5515/- vide cheque no. 133363 of SBI, BARC, Mumbai-85. The agent informed that he will submit the upfront fee cheque only if the entire loan(Rs.38 lakhs) is sanctioned. To my surprise, I found that my cheque was en-cashed without my knowledge with lesser sanction amount. I met Mr. Laal (Mob.No.-[protected]), Area Manager, Vashi and explained the matter. He agreed to refund the upfront fees and advised me to submit a refund application. Accordingly, I lodged the application for refund on July 14, 2010. Thereafter, I pursued Area Manager for refund on several occasions either in person or over telephone. I last visited his office on Jan 29, 2011. Till now I could not get the refund. Meanwhile, I took the loan from a National Bank as there was pressure from my builder's side.

I could not expect this kind of attitude from an Institution of repute like LIC Hsg. Finance. Being a Class-I Central Govt.Officer with lot of responsibilities, I find it very difficult to pursue the issue with LIC Hsg. Finance.

With this, may I kindly request your intervention in the matter for redressal and early disposal.

Thanking you,

With warm regards,

SUSHIL KUMAR GARAI, Scientific Officer, BARC

Tel.[protected]R), [protected] (Mob),[protected]O)

04.02.2011

Sub: Option for Annuity payment by NEFT

I have given my confirmation on the above subject on 30.11.2010 but not received any confirmation from LIC whether they are sending my Pension through cheques or NEFT (through bank).

Please confirm soonest

VIJAYANANDAN. K Flat No. 449, Pocket Q
Dilshad Garden, Delhi-110095
Tele: 22120305/23018802/[protected] 26 Jul 2010.

To Public Grievances Cell, IRDA, 1st Floor,
Jeevan Tara Building, Parliament Street
New Delhi-110001,Tele: 155255, 23747648,Fax: 23743397.

CLAIMING OF COMPENSATION FOR LOSS OCCURRED DUE TO
DELIBERATE NEGLEGANCE BY LIC MAYUR VIHAR BRANCH
( MONEY PLUS POLICY :[protected]
Sir,

1. I had taken a Regular Premium Money Plus Policy[protected] for Rs 10,000/- from LIC Mayur Vihar Branch(12 F) in Feb 2007 through an agent. When I came to know that the unit allocation charge for Regular Premium mode is exorbitantly high(26.5%) through internet on 26 Mar 2007 even before printing the policy a request was sent to the Branch Manager to change the premium mode from Regular to Single mode. However despite my repeated requests, though no where it is written that the premium mode can not be changed, the mode was not changed. When the branch rejected my request immediately I asked them to cancel the policy and refund my money Rs.10,000/- with interest. They did not do that also and finally after completion of the lock in period of three years only they refunded me Rs.6535/- that is Rs.3500/- less than that of principle investment. Due to their deliberate negligence I have to bear a loss of about Rs.10,000/-. Had I deposited the amount of Rs.10,000/- in NSC or any bank I would have earned minimum interest of Rs. 3000/- for three years. Over and above I have wasted a lot time, energy and money for unnecessary correspondence.
2. All this happened only because of the irresponsible and erratic functioning of the LIC Mayur Vihar Branch. It is therefore requested that a thorough enquiry may please be conducted into the whole incident and fix accountability on the erratic staff. It is also requested that a suitable compensation(at least Rs.10,000/-) may be paid to me which is to be recovered from the staff responsible so that such lapses will not be recurred in future. Copies of policy, previous correspondence etc are enclosed for ready reference.
Thanking you, Yours Faithfully,



(Vijayanandan. K)
Copy for info and n/a to:

1. Shri. Neeraj Agarwal, Regional Manager, LIC
Jeevan Bharti Tower-II, 124 Canught Circus
New Delhi-110001.(Tele:[protected]

2. Dist Consumer Protection Council, Dist(North East)
Dist East, Mayur Vihar, Delhi.

3. Director, Public Grievances, Sardar Patel Bhavan, New Delhi-1
(Ref their letter No. DPG/1/2009/00027 dt 23/2/2009)

4. The Indian Express, New Delhi-2

Dear Sir/ Madam

Please change my new email adress new id : manokar.[protected]@sodexo.com

Policy no:[protected]

sir,
I HAVE TAKEN A LIC POLICY NO.[protected].IT IS A MONEY BACK PLAN MY MONEY BACK CHEQUE IS DUE ON 30/11/2010. BUT I HAVE GOT MY CHEQUE YET NOW
PLEASE HELP .............

Hi,
It takes a very crucial for me to login to the portal of http://www.licindia/in as a customer. Everytime I try login there either it takes too long to loag the login page or else the connection loses out. I hope this is no phishing issue. Please check and do the need ful...

i am having a policy no [protected] table no 129-122 which is a pension policy for that i am getting RS460 Cheque per month. from the date 1/6/2009 till now i did not get any cheque ,i approach many time in local office but no benifi and i send one registered post to LIC office newdelhi.please help me .my details are as follows-name-Smt SushIla devi sharma w/o late shri vishnu dayal sharma .policy no.[protected] serialno.129122. old address -SMT SUSHILA DEVI SHARMA,SITA BARI,KARAULI.(RAJASTHAN ) new address -SMT SUSHILA DEVI SHARMA,PLOTNO.10, SATYAWATI VIHAR COLONY KARAULI(RAJASTHAN)

Dear Sir,
i Nirmla Rani. i had taken a loan under loan A/c[protected] in june 2006 (for 12 years and EMI is 12992/-) from lic housing finance Ltd.
SCO-18, Feroz Gandhi Market, Ludhiana.i had taken it a fixed rate of interest but after that they are changed into floting rate without
any periour notice, which bank cheqeus i had given them that bank account had closed by me. i had inform them by written letter. but after that they charged me cheque dishonour . Now that additional interest Bank charges recovery charges all are unjustified.

kindly help me get this done

Regards-

Nirmla Rani (Rajiv Bhandari)
[protected]