[Resolved]  Loop Mobile — Worst Service Provider

Mobile No:[protected]

The service which Loop Mobile claims as one of the best service in Mumbai is not liviing upto the customers expectation. Inspite of giving lot of complaints to their customer service provider they do nothing to improve the network.

Problem started one and half year back when they were BPL Mobile, and they started upgrading their MSC in Mumbai from R12 to R13. I had launched complaint since then. But after one and half year now their network is still the same. I face frequent call drops and CONNECTION ERROR while placing a call.

I request consumer forum to take appropriate action againts LOOP MOBILE.

Kind Regards,
-Shashikant Pagare
+91 [protected]
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Nov 29, 2019
Complaint marked as Resolved 
Loop has stopped operations in Mumbai
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Tnisel town
plot no.78,
opp.jain temple,
jawahar nagar road no.1,
goregaon (w),
mumbai-400062

We had a complaint against loop customers that they are not came for last three years for checking.
From last three years they did not change board of BPL into LOOP. and also board rent is not came.
will you please check it. We think that you will as soon as possible reply us. we are waiting for your reply and you will not disappoint us.
Plz Checked my all call records of yesterday night between 10pm to 1pm
Many(near by all) loop mobile executives are Maaadarchodd, bhen k lode, As_hols, Mother [censored]rs
because they asking me my problems, then i told my problem to them, then they disconnect my call many times.


I m using [protected] BPL /LOOP Mobile from Past 2 year ..having 4 connection with me...
but I am facing a very very very bad network Problem..at my Residence at Wadia estate, Bail bazaar, Kurla (W), Mumbai-70.
I cant receive or make a single call from my home, Bcoz there is no network..
I have to go out side my society to do the same...even cant recv SMS also & many SMS are loss/laps by your system, They blocked my all incoming sms
(SMS problem is From 05/01/2010 to now)..
There is no problem in my SIM card & Mobile(I checked)& not also in my Phone message setting & message inbox is empty...
I had done many complaints to mobile executives, but they not giving my resolutions, they many people giving me wrong information many times & different different statements about my problems.
They making me angry by disconnecting my calls.
Now they are not taking my complaint about SMS problem.
Pls take strict Action against that people who want only FOKAT KI SALARY..

maadarchod people award in loop mobile goes to:
Vinod Shah, Sohail, & Senior executive Vinod
this people disconnect my calls without any reason yesterday night between 10pm to 1am..

Loop Mobile — worst service

It provides very bad service, suffering from Network problem in dombivli west. This company does not provide new offers for one second plan customers; as compare to Other Telecom Operators. It gives only 50 sms pack per day; where Reliance gives 500 local sms offer at just Rs.25 per month. No special offers i received yet i.e. Recharge Rs.10 & get Rs.20 talktime. It does not give any special offers. If gives any offer it's not profitable
Even i face the same problem of pathetic customer service. I have called several times for MIDAILY, but still i didnt get that service activated in my mobile however the charges has been deducted from my account. I dont understand what these people are trying to do. contact no.[protected]

NO service the whole day today on 2 numbers

Family has two loop mobile connections . No service on both of them the whole day

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