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Loop Mobile Complaints & Reviews

1.9
Last updated Jan 6, 2024
Complaints 536
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197
Unresolved
339
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+91 22 2844 0800
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Mumbai City District
Maharashtra
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400064

Loop Mobile reviews & complaints page 26

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A
Anuradha V soman
from Chennai, Tamil Nadu
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NO Network Coverage

Dear Loop Mobile ,


Pls Solve My Problem there was no connectivity in last 8 days , its really urgent...
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O
OM PRAKASH ARORA
from Mumbai, Maharashtra
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during on line recharge wrong no is fed

Dear sir ,
For the recharging of my prepaid loop mobile I paid Rs 222/- online through ICICI bank on[protected] vide payment ID : [protected] . but during the procees by mistake I mentioned mobile no[protected] insteed of [protected]. if possible pl do the need full so that, either the ammount is credited to my icici bank account or my mobile no [protected] is rechrged.
hopping to get a favourable reply from ur side.
br...
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M
Manjul Vora
from Pune, Maharashtra
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Irrational Deduction of balance from my account without my consent

I will herein like to inform that recently there were charges to the tune of Rs.38/- that were deducted from my prepaid account saying that I have subscribed to some LS mantra services. But to the best of knowledge I have not given any formal acceptance from my end to start this services. Also when I complained at the customer care services (who informed me aboot the nature of the charges) said that there is no formal call that is being made...
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R
Ramesh Gharge
from Mumbai, Maharashtra
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balance account locked

sir, m ramesh gharge my no. is [protected] and my balance account is locked,means i cant call or sms anyone also.when i check my balance it showing that ur account is locked
i hope u will understand my problem and u will take all the prompt action in order to slove my problem....
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S
Shakir Shaikh
from Mumbai, Maharashtra
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Rediculous Service & Policy of Prepaid Card.

My father took a new Prepaid Sim card from Retails outlet after 2 days they stop in outgoing & thrid day they stopped the incoming aswell when enquired in Loop Mobile Gallery at Chakala they said the Document of my father was not correct again he submitted the document & it was again Rejected Then the store manager asked me to give My Details Document, After giving my document it was activated after Three days, Total Days it took...
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S
SHETHDM
from Mumbai, Maharashtra
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Loop mobile cheats

Hi

I am using loop mobile post paid connection and I had activated the caller tune service, they say that caller tune charges are Rs.30/month but its not as they for charging for CRBT song Rs.15 even if we have not changed the CRBT song. So this comes to Rs.45 and if we include taxed it comes to Rs.50. Loop mobile is cheating customers by saying Rs.30 caller tune charges but actually its Rs.50.

When I called...
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S
Sameep
from Mumbai, Maharashtra
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GPRS / E-GPRS

Loop Mobile is the most retarded company in India and probably in the world. I called them to enable GPRS today and they said that they don't provide GPRS on prepaid mobiles. But they apparently provide a great WAP package. Its 2009 ... WHO THE HELL USES WAP ..They are a bunch of losers......
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F
FaizAhmedKhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increasing Network Issues - No resolution

Since the past 6 months I have been facing network problems - ie the call goes blank, frequent call drops and break in network... I have complained but no resolution provided... Recently since past 3 days I am facing the worst of nework issues - i own 2 nos. with Loop mobile... [protected] & [protected]... we are unable to make calls and are facing call blanks... If I get through the call drops in 15 secs... i have been relentlessly trying...
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P
Pratik ghusale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate tashan service

Deactivate tashan service games...
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P
PRASAD JAYWANT PANSARE
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charges lavid for ISD calls

In the night on date.[protected] Time.10.00onwards some ISD calls are charged on me which are not made by me....
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K
kaushal joshi R
from Mumbai, Maharashtra
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Network related complaint for loop mobile

Hi sir

I have taken a pre paid service card for my father as he is hart patient so i need to keep in touch with him but for few months my father facing the problem related to network in my home only.
my home is located in kandivali (w) area. i have try to resolved the issue by making lots of complaint to the service provider but nothing happen. can you please suggest what i need to do in this regards.

Many...
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P
pius nazareth
from Mumbai, Maharashtra
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NO PROPER SERVICE SETTINGS

i have been calling the customer car service. ... for the wap settings for my mobile.. motorola V360.
but wheneveer in by chance if they pick up de call there is alwayz. a common statement made frm ther side is that. THERE SYSTEM IS BEEN HANGED OR UPGRADING...
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A
ADARSH MADRECHA
from Mumbai, Maharashtra
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not providing internet settings

I have called customer care no. they told that their system is on update so they cannot provide Internet settings,

then I went to their Gallery at thane in naupada, the told me that the person who was involved in this has left the job,

then I went to website, settings are also not available here...
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S
SUJIT D KULKARNI
from Pune, Maharashtra
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deduction in balance without any doing call or sending a single message

dear sir/madam,

I the user of bpl/loop mobile service wants to complain about the rapid deduction of my balance in ma account.
i recharged on 24th july night at around 10 pm and then i switched off my cell, when i turned my mobile on and check da balance it gone down suddenly to Rs1.09.i had not done any call after recharging or sent messages.
so please help me sir!!!
Thank you, Yours respectively,...
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S
Siddhesh kadam
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Deducting balance

I am loosing my balance rs.20 per week as subscription. Please deactivate this as early as you possible....
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J
Jitendra Jangid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

favourite song as a caller tune

Sir,
i have requested loopmobiles customer care before two months to upload my favourite song in your system so i can activate that song as a caller tune but still i did not get any response. so sir i request u to up load my favourite song of "Pyare mohan (movie)" movie the song's title is "I love you my ange"(song) pl. sir plz upload it.
i hope u will reply soon on my id- or at my mobile no. [protected]br...
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V
vibes
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theft of credit by loop mobile

on 29th June, I get a sms saying thankyou for subscribing for Mantras, which I had not subscribed for and Rs 34/- have been deducted automatically form my balance. I give a call and one 'Mr Bukhari' who is a mobile customer care executive says nothing can be done about the balance. but we can deactivate the service for you. I asked, who activated the service in first place and by whose authority. If this is the way they are going...
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A
andy
from Mumbai, Maharashtra
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vas service

sir,


they have started my hello tune service without my permission and that to they have changed the songs without my permission and now when i called him they are saying that u will be charged and the money cant be refunded and when i told them that let me talk to the head of the department they just keep on hold and disconnect the call...
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N
Nazim Ghare
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Server Updation

Loop mobile user

This is to inform you that how loop mobile system works and how there customer support works.

On 19th june my 20 rupees were deducted without any information...

So i gave a call to loop mobile asst (50555) one of the executive attended the call i gave him each and every information bout the issue.
That time he told me that one of our server is having some updation, so i...
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S
sachin shashikant mestri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amt deducted without using any service

dear sir,
I m Sachin Mestri my no. is [protected] after talking with all ur executive the service which u have purposely activated on my no.is not being deactivated.because of all ur rubbish service my balance is being deducted every month.We r nt that much rich to give money for charity every month for beggars like u.And if we ask ur executives by calling on ur mobile assist for asking y our bal. is being deducted they have only one...
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