Loop Mobile Complaints & Reviews

I use a BPL connection and inspite of telling the service provider to make us available with network reception in our building the complaints have fallen onto deaf ears....

I am holding Loop Mobile phone No.[protected]. The company vide their SMS on 26.03.2010 as special offer talk time of Rs.375/- on recharge of Rs.333/- & stated that extra time will be credited within 36 hours. Offer was valid till 31.03.10. My No was recharge with Rs.333/- vide ID Transection No. [protected] on 27.03.2010 at 11.30.55 am. But till today extra talk time of Rs.42/- is not credited to my account

CA SUVIDH...

MY MOBILE NO IS [protected] ITS OUTGOING AND INCOMING IS BARED CAZ I AM NOT PAID A BILL OF AMT 944 CAZ I AM OUT OF STATON TODAY I PAID BILL BY CASH AT BORIVALI WEST LOOP MOBILE GALLERY .
THE PERSON WHO SIT IS TOLD ME AFTER 1 HOUR SWITCH OFF THE PHONE AND YHAN GO ON MOBILE I DO THAT ALSO 3 HOURS ARE GO MY MOBILE IS STILL NOT WORKING I AM CALLONG ON COUSTOMER CARE NO [protected] AND 198 NO ONE RESPONSE
PLZ I REQUEST YOU START...

Dear Sir/Madam,
Myself Dattatray padir,my mobile no.[protected]. I have complaint against Loop mobile. This co. applying charges on customer care number, when it's free of cost on any other network. If we have any query, he applying charges on customer care. customer care is always toll free for his own network consumer.Please solved this problem tell me what can i do legally.



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Respected sir my no is 9821798*** i am paying a amount which i m not enjoying at all my balance is deducted every week and after lots of complaints on the customer care they have not yet given me this weakly subscribtion deactivated need a help i dont have much time and worth money to waste like this thank you and sorry to loop mobile but i need to do this for my benefit...

Hello
I had purchased a Loop prepaid Sim Card from a dealer at Kalina on 10th March 2010 and submitted all my documents. However my outgoing services were barred from Sunday 14th March 2010. I again resubmitted the documents on Tuesday 16th March 2010 at the Loop Mobile Store in Malad-West and I was assured that my services would be activated within 24 hours latest by 11 AM. However even after expiry of 24 hours my number is still...

Dear Sir,
I am Using BPL mobile Sim Card ( Mobile No. [protected]). I activate Do Not Disturb (DND) service in June 2008. But Still today I receive Unwanted (Unsolicited) calls and Messages. I received call from Kotek Life Insurance from[protected]On 18th March 2010, Approx. at 01.10 P.M). Please Do neeadful
Thanking You....

I WANT TO DEACTIVATE TASHAN PACK SERVICE WHICH IS FORCEFULLY ACTIVATED BY LOOP MOBILE WITHOUT ASKING TO ME.THEY ARE CHARGING ME 15 TO 20 RUPPES AFTER PERIOD OF TWO DAYS..I DONT KNOW WHAT IS THE USE OF THAT TASHAN PACK...

The following complaint was sent to Loop Mobile via email. I haven't received a reply from them. May be they are thinking what else to write than apologies :(
[protected][protected][protected]-----
From: [protected]@mypacks.net
To: mobile.[protected]@loopmobile.in
Subject: WORST Customer Service Experience with Loop Mobile
Date: Mar 3, 2010 2:42 PM
Hello,

This...

Myself Pradeep Babaji Palve.
My mobile number is [protected]
This number belongs to my cousin Mr. Sameer Lawand. I am using this number since last two year.
But for last two months the billing information is not correct.
they have charged me Rs. 210 for making calls to 55666, which I have never made.

I am not going to pay for this.
Also my credit is 1000. the how can my bill exceed this limit.br...

I took a Loop mobile Sim card and Post paid connection (Yearly Rs. 500/- I am paying and bill as per using) from Loop mobile gallery, Vashi, Sector -17, Navi Mumbai. But they are cheating at the time of billing. Full month I am in offshore where I am not getting any signal and my mobile is switched off, still they are sending bill of some amount and they are not showing me bill details also. I went there four times but they are not changing...

Dear Sir/Madam

I Mr Eshaan qureshi has taken a new activation for postpaid connection on 10th February 2010 i got a call from the dealer of loop mobile name Dipika number -[protected] / [protected] i have given all my relevent information like my Drivers licence, Ration card, 2 photograph & Rs 300 in cash the number which was allocated to me is [protected] is till date a dead sim.

Since then no one has turned...

FRIENDS WE NEED TO GET TOGETHER TO BATTLE AND LAUNCH A COMPLAINT TOGETHER SO THAT WE CAN FIGHT BACK FOR OUR RIGHT.
KEEP IN TOUCH ON [protected]@rediffmail.com
contact-[protected]

I WAS CHARGED 30 RUPEES PER SMS WHEN I WAS IN INTERNATIONAL ROAMING BETWEEN THE DATE OF 15TH DEC 2009 TILL 10TH JAN 2010 .
ALTHOUGH ALL SMS WAS IN ITS LIMITS OF 160 CHARACTERS.
I HAVE REPEATEDLY CALLED LOOP...

i have loop mobile connection no[protected] & without my knowledge they have activite caller tune & starting deducting rs.1 per day and when my balance wash out due to this deduction they have discontinued the service at that time i come to know why my balance reducing daily

when i complain to their help number they say that you had activited the service through sending us SMS

when i am not interested...

i am searchintg caller tune code for so many hollywood albums but its not there.
then i started looking for bollywood stuff and there also we have limited stuff.
now finally i have decide not to have caller tune t all these loop service provider is playing some loop theme which is very annoying
pls help.
i wanted caller tune for - i just wannna spend my life with u from niel n nikki
beloverd of broken street...

i have called the center noumerous times on the matter of service calls and messages... i dont mind it if they come at day time.... but i have been repeatedly geting service msgs at odd times.... eg 2-3am.... i am dissapointed that nothing has been done about it yet...

Secondly plz add the following song to your caller tune list... song- 'Amazing', artist- Kanye West, album- 808 & Heartbreak....

hi, . i currently have a loop mobile service on my cell phone. i had activated my bill-desk facility [ its the loop name for electronic clearing facility ] wherein every month, at around the due date, my mobile bill gets directly debited from my bank account. unfortunately even after having this facility activated, loop mobile has disconnected my services 2 times this month, under the pretext that i have over-shot my monthly usage. when asked,...

My mobile No. [protected] ( Loop Mobile )is under the National DNC Registration with effect from 15.04.2008. Inspite of the same I have received following unsolicited calls in violation of the subject laws:
1) Call received from: [protected]
Date and Time of call: 10.01.2010 at 12.03 hours
Subject: offer for Ayurvedic medicine
Contact No; given therein: [protected]

2) Call received from:...

I got sms from Loop mobile at 8pm 7/01/10. " As per DoT directive ,submit the TNC , photo & documents at Loop Mobile store with in 5 days to avoid suspension . Earlier when did Loop mobile informed customers to give these documents to store ? and why we should submit these papers again when we had given it while purchesing new sim card from BPL ( Loop ).

News papers have never said anything about it . We must...

Dear Sir
I am a LOOP Mobile user from last 8 years my number is [protected]
I had done online refill on 1/10/2009 for rs 1000 twice ie total Rs 2000.00 which did not credited my account within 4 days as written on the website of my bank
as per the rule if the amount is not credited to my mobile the amont has to be refunded but after 14 days ie on 14th i received an SMS saying that your account is credited with 1000 and...