[Resolved]  Loop Mobile — making harrassment for disputed bill

Address:Maharashtra

Dear sir , In my mobile no [protected] bill they charged wrongly for international sms which I have not done , but they were not agreeing fact , after some days I got the call from company and they told me that they know how to recover the bill and disconnected my mobile , after that in next bill they have deleted the wrongly charged amount for SMS .but till there they have charged me some interest as well as late payment charges . which i have requested to delete .I also requested the to give me in writing that why they have disconnected my number. After some days I and my family started getting calls like Gunda type of persons whom we requested not to call us at home , any thing will prefer in writing , they started threatening me and my family . Before 2 days a lady named Neha Joshi from legal dept called started talking rudely with my son , i told her to go legal, she started calling the people whom i was making call through mobile and started saying that i am not paying there bill and asking them to pay. Please guide me in the matter, and do needful.
Praveen Jain
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

my mobile no. is [protected] & i have complaint that i am not getting my mobile bill from 3 to 4 months. i got message on date 20-10-10 that your bill has delivered vide POD no. 1193942 but i have not received bill on that date . when i enquired about that on coustmer care, they told that your sign. is there on POD & time is 3:20 pm but i am doing general shift at kalyan rly. police stn. & i was there at that time then how should i got the bill. so you deeply investigate the matter. from my point of view your courier co. has doing duplicate sign, & sending duplicate POD to you. so reply me for that soon
i am not receving mobile bill at home from 3 to 4 months & i got the message that your bill has delivered vide POD 1193942 so please check that courier co. has signing a duplicate on POD & sending to you

charged VAS

I did not use any kind of value added services yet every month I had charge for value added services.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loop Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    536
    Pending
    0
    Resolved
    197
    Loop Mobile Phone
    +91 22 2844 0800
    Loop Mobile Address
    B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
    View all Loop Mobile contact information