[Resolved]  Loop Mobile — caller ring tone

Address:Mumbai City, Maharashtra

Respected sir,
My self is Hanumant shastri , I am useing loop mobile conection last 10yrs , in which they are providing me caller ring tone service, I am useing caller ring tone at a time one song , they are charging me 15rs , if I change the song they chargeing me extra 15rs per song , since last few year I have changed 21 songs , they charged me per song , and also they are chargeing me stored in liberary 21 song per month ,almost 300 per month they are charged me , which hiden cast , since last this option they never ever explain me at all , without knowing such hiden things , they are charged me. plz help me out.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Hanu,

Sorry for inconvenience caused, we apologize for the same.

Request you to please email us your number to mumbai.[protected]@gmail.com and we will get an executive to assist you with the same.
Respected sir,

thanking you for your reply, I dont expect any apologize from your side, how you are charging such hidden cast which is not correct logic point of view, may be many person dont know which your charging like this, since last whatever deduct from me as soon as refund me, other wise I will take further step.

my cont no-[protected]
thinking you.
H.Y.Shastri.
Dear Mr. Shashtri,

Our executive has spoken with you on the same, we now take this matter as closed.

puk code

my mobile no.[protected] puk code lock pl reset

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