[Resolved]  Loop Mobile — REFUND OF BALANCE

Address:Mumbai Suburban, Maharashtra

HI I HAVE LOOP CONNECTION FROM LAST 3 YER I RECHARGED MY LAST BALANCE BY 30 BUT DATED 06 MARCH 2011 LOOP DEBITED MY 49 RS AS I WANT TO ACTIVATE ONE SMS PACK FOR LOOP BUT I ENTERED WRONG CODE FOR THE SAME SO THEY DEBITED 49 RS AS SMS ACTICATION CHARGE BUT PACK IS NOT ACTIVATE AND ACTUAL PACK SMS PACK VALUE IS 21 I TRIED TO REVERSE THAT BALANCE BUT THEY ARE SAYING IT IS NOT POSSIBLE.

49 RS IS NOT BIG DEAL BUT THE SYSTEM OF LOOP IS THIRD CLASS IF ANY ONE SEND WRONG CODE THEY DEBIT THE AMOUNT AND ALSO SERVICE IS NOT START SHAME ON LOOP SERVICE .

PLZ HELP US WHERE I CAN COMPLIMENT AGILEST THE SAME
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Aug 13, 2020
Complaint marked as Resolved 
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Loop Mobile — wrong sms pack activated

TO,
LOOP MOBILE
I, have i activated for sms 11 pack which gives me 110 local sms free for 30 days but instead of this i hav got 200 sms with only 7 validity. i hav activated by seeing this pack from *555# & their still shows the same pack.
my mobile bpl card no.[protected] last date.1/10/2011.my balance is 22000second i will call 2/10/11 660second.tane my a/c balance is only 6800second.i complained loop mobile costemer care but i dint get any response.
my bpl card no.[protected]...loopcard service is very bad i will complaint costemer care service but any person not responsibel for any answer...sevice is very bad.
sevice is third class

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